Case Manager Resume
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New York, NY
Areas of expertise
- Fluent English/ Creole/French
- Project management certification.
- PC and MAC proficiency, in MS Word, Excel, PowerPoint, Email formats, and social media.
- AWARDS and CARES proficiency, First Aid/ CPR Certified.
- NARCAN Certified.
- Knowledge and experience working with diverse cultures and ethnicities Flexibility and easily adaptable to any situation.
- Mandated reporter certificate.
- Excellent written and verbal communication skills.
- Excellent editing skills
PROFESSIONAL EXPERIENCE
Confidential, New York, NY
Case Manager
Responsibilities:
- Provide intake, screening, assessments, shelter/transitional housing placement and ongoing monitoring for homeless single adults and/or homeless families.
- Provide participant intake, screening, assessments, placement and ongoing goal setting and monitoring for households in rental subsidy program and eviction prevention program.
- Assist customers in determining their needs in all areas, including, but not limited to employment, education, and financial needs.
- Maintain accurate and up to date customer records and case notes.
- Develop and maintain good relations with Client and other community resource providers.
- Assist with identification of and facilitation of shelter/transitional housing maintenance needs including arranging the cleaning of the units as needed.
- Facilitate harmonious and appropriate community or group living situations as necessary.
- Assure that customers maintain their housing units in a safe and healthy condition.
Confidential, New York, NY
Criminal Justice Coordinator/ Supervisor
Responsibilities:
- Working with your caseload of clients to secure permanent housing that meets law enforcement requirements.
- Helping your clients with budgeting and planning for independent living
- Advocating for your clients and assisting them in navigating the service delivery system to ensure they receive appropriate entitlement services.
- Provide individualized counseling on drug and alcohol addiction and related topics
- Work with clients to break through barriers to their goal(s) attainment.
- Conduct initial intake as well as regular assessments to determine clients’ alcohol and other drug use.
- Participation in onsite case conferences with residents.
Confidential, Brooklyn, NY
Pretrial associate
Responsibilities:
- Interviews people detained for criminal offenses and utilized customary criteria, background data, and discretion to establish recommendations regarding own recognizance and conditional release
- Research Criminal Justice databases and prepares accurate Criminal Justice history reports in a timely manner.
- Validates information gathered from defendants through personal interviews, telephone conversations or written correspondence.
- Establishes constant communication with family, victims, and local law enforcement agencies regarding client’s compliance with court conditions and related issues.
Confidential, Queens, NY
VOLUNTEER
Responsibilities:
- Provide excellent customer service while working under pressure.
- Taking orders from customers accurately with a positive attitude.
- Collet payment from tables.
- Help food preparation staff when necessary.