PROFESSIONAL SUMMARY

• Executive management leader and technology project management consultant experienced in the design, staffing, budgeting, start - up and delivery of advanced systems and technology applications utilizing project management methodologies and techniques. Competent professional, organized, detailed oriented, disciplined and creative problem solver capable of delivering value-added results through staff management and project resources in complex matrixed organizations.
• Delivers subject matter expertise in MEDITECH pharmacy clinical information systems including training and performance improvement for medical staff, nursing and pharmacists resulting in greater operational efficiency and effectiveness. Experienced in leading cross-functional project teams in GO-LIVE implementations, clinical systems development, integration, and clinical process optimization.

CORE COMPETENCIES

EXECUTIVE MANAGEMENT

• Executive Leadership Communication
• Strategic Business Planning
• Financial Cost Analysis
• Profit Loss Budget Responsibility
• Cross-Functional Team Leadership
• Business Process Re-Engineering
• Product Management Development
• Business Case / ROI Development
• Change Management Training
• International Experience

MANUFACTURING

• Computer High Tech Manufacturing
• Industrial Engineering
• Japanese Manufacturing Techniques
• Kaizen, Poke Yoke, Kanban
• LEAN Techniques Six Sigma
• Project Management / Team Building
• Enterprise Resource Planning Systems
• Barcoding and RF Scanning Systems
• Transportation Management Systems
• Supply Chain Management Systems

SALES

• Sales Campaign Development
• Business Development
• Sales Management Revenue Growth
• Upselling and Cross Selling Strategies

HEALTHCARE

• Acute Care Hospitals / Clinical Nursing
• Pharmacy Operations Automation
• Formulary Management
• Clinical Information Systems
• MEDITECH Electronic Health Records
• Evidence Based Order Set Development
• Clinician, Nursing Physician Staff Training
• CPOE - Computerized Physician Order Entry
• Clinical Quality Management
• Healthcare Regulatory Compliance

SOFTWARE DEVELOPMENT

• Management of Software Development
• E-Procurement / E-Commerce
• Software Unit Integrated Testing
• Software Development Lifecycle - SDLC
• Rational Unified Process - RUP
• Use Case Development
• Software Quality Assurance
• Web-Based Databases
• Content Management Systems
• Information Technology Networks

ENTREPRENEURSHIP

• Founder of Technology Non-Profit Start-Up
• Venture Capital Angel Funding
• Business Plan Development
• Team Formation Development

HEALTHCARE APPLICATION EXPERIENCE

• MEDITECH Magic C/S 5.64 / 5.66 6.x PHA Dictionaries, FSV, Med Rec, PCS eMAR/BMV, PCM POM / PDOC / CPOE / OE / OM / RXM / AOM / EDM
• EPIC Health Information System Trainer for Nursing Workflows, Admissions, Orders, Documentation, Nursing Care Plans, eMAR, Immunizations, Transfer and Discharge Navigator
• MCKESSON Automation / Software - AcuDose Dispensing Cabinets / Towers, Horizon Meds Manager 8.1, Star Financials
• CareFusion Automation Pyxis Med Station and Anesthesia Station
• OmniCell Automation Medication Dispensing Cabinets / Towers and OmniCell Server
• Talyst Carousel Automation Carousel Databases and Interfaces
• HBS Pharmacy Information System Pharmacy Outpatient Software version 10.0 / 8.5d1

YEARS OF PROFESSIONAL EXPERIENCE

• Executive Management 5 Years
• Healthcare 9 Years
• Manufacturing 15 Years
• Software Development 3 Years
• Sales 2 Years
• Entrepreneurship 7 Years
• Experience at 33 Acute Care Hospitals
• Project Management 10 Years
• Professional Consulting 10 Years
• MEDITECH Consulting 5.5 Years
• MEDITECH Advanced Technology MAT
• MAT - 6.x 2.5 Years
• MEDITECH Client Server C/S
• C/S - 5.66 1 Year
• Magic 5.66 2 Years

PROFESSIONAL EXPERIENCE

Confidential

MEDITECH Pharmacy Consultant

Project highlights include:

Confidential

Pharmacy Consultant

• Supported eleven HCA Gulf Coast hospital facilities for Wave 5 MEDITECH Computerized Provider Order Entry CPOE project implementation and optimization utilizing the MEDITECH Pharmacy PHA module.
• Developed MEDITECH allergens report and added Formulary Service Vendor Identification FSVID matching it with drug mnemonic. Completed over 2,100 medication searches across all Gulf Coast hospital facilities. Researched and updated non-standard SIGS and order types. Identified 25 non-standard SIGS and added them to the Woman's facility SIGS crosswalk.
• Reviewed all Gulf Coast hospitals analyzing 400 Prescription Order Management RXM mnemonics to PHA drug link mnemonics identifying duplicates and inactive medications. Completed pharmacy drug dictionary analysis identifying active PHA drug links, billing number, orderable from order entry OE, restricted medications and charge types. Completed medication set-up in the PHA drug dictionary in support of establishing CPOE. Executed missing procedure code reports for all Gulf Coast hospital facilities indicating unit Average Wholesale Price AWP, facility and billing number to identify missing billing codes and lost medication charges.
• Created MEDITECH reports for all Gulf Coast hospitals identifying narcotic medications. Parsed raw MEDITECH data in Excel spreadsheets and assembled master file of over 23,000 narcotic medications by generic and brand name for analysis by facilities. Updated all facilities changing RXM Hydrocodone narcotics from control schedule 3 to 2 in MEDITECH drug dictionary.
• Completed registered pharmacist and pharmacy technician menu review. Created two Excel reports identifying 110 pharmacists and 59 pharmacy technicians validating pharmacy menu and OE access in support of Wave 5 CPOE GO-LIVE. Created and executed MEDITECH reports for Texas Orthopedic hospital. Reports included: PHA
• Order Sets, CPOE Order Sets, CPOE Favorite Order Sets, Quick Scripts Favorite by MD. Reports identified standard and non-standard order types for pharmacist review.
• Completed updating 58,465 Quick Scripts for all Gulf Coast hospitals including adding locations, medication routes and PRN reasons in support of Wave 5 CPOE GO-LIVE.

Confidential

Evidence Based Order Set EBOS Consultant

• Completed HCA CPOE certification training including: Admission/Discharges/Transfers, Laboratory, Respiratory Therapy, Dietary, Radiology, Therapy Services, Consults, OE Category and Procedure Analysis, Custom Defined Screens, Nursing, Surgical Services, CATH Lab, Pharmacy, HIM, Woman's Services and Rehabilitation. Completed Evidence Based Order Set EBOS certification training.
• Attended weekly Los Robles hospital Advanced Clinicals Core Team meetings, Clinical Specialty Workflow and Action planning meetings and monthly Physician Advisory Group PAG meetings in support of implementing CPOE. Completed building prototype order sets representative of hospital clinical areas supporting the PAG Electronic Health Records EHR open house.
• Identified order sets missing clinical procedures for Nursing, Laboratory and Radiology. Coordinated requests for procedure development with Nursing, Laboratory and Radiology clinical analysts. Completed order sets by adding new clinical procedures.
• Completed the development of Order Set Build Status Report in Excel. Report tracks all critical order set build milestones including: Initial Order Set Development in MEDITECH, Non-Medication Build, Missing Procedure Report, Pharmacy Build, Physician Feedback, Zynx Evidence Links, User Review, Updates and Order Set Go-Live Date. Also, developed a daily order set build status report providing a daily status of order set build accomplishments for the Director of Advanced Clinicals DAC .
• Established prioritized soft and hard go-live order set listing. Identified 79 soft GO-LIVE and 73 hard GO-LIVE order sets. Loaded prioritized list into Excel and identifying all order sets requested to be built for hospital facility. Established communication workflow with pharmacy, corporate analyst, master trainers and DAC through EBOS order set review tracking form and electronic order set request and approval form.
• Collaborated with pharmacy and developed venous thromboembolism VTE prophylaxis linked order set. VTE prophylaxis orders will reflex off of admission orders for all Admission and Pre Op order sets and will be added as a linked set to all Post Op order sets.
• Identified order-set build resource constraints and project work flow challenges. Recommended adding additional order set build resources to maintain and balance non-medication and pharmacy order set build schedule.
• Completed building 79-soft and 73-hard go-live order sets including the utilization of Zynx Evidence Based Links. Reworked all order sets adding physician, nursing and clinical department requests.
• Executed successful GO-LIVE with initial physician order set utilization exceeding 70 .

Confidential

Pharmacy Consultant

• Supported Natividad with upgrading their MEDITECH 5.64 C/S system to version 5.66. Developed methodologies to manage Development Tracking System DTS testing including: the elimination of not applicable N/A DTS's, identified clinical categories by DTS feature set, established the division of work assignments by clinical strength, provided DTS status reporting for management, and developed an auditable binder containing all completed DTS's for future reference and system trouble shooting.
• Scheduled two pharmacists and myself to complete DTS testing over an accelerated six-week time frame. Completed testing 64 feature sets across 711 DTS's for the MEDITECH 5.66 PHA Module.
• Completed testing 65 feature sets across 501 DTS's for MEDITECH 5.66 RXM / Ambulatory Order Management AOM module. Completed two weeks of unit and integrated testing.
• Completed MEDITECH 5.64 to 5.66 Upgrade project GO-LIVE October 2013.
• Provided 8 days of pharmacy support for the command center on 2nd shift following GO-LIVE. Logged Numara Footprints software tickets and documented MEDITECH Service Issues for resolution.

Confidential

MEDITECH Pharmacy Consultant

Project highlights include:

Confidential

6.05 PDOC / CPOE Consultant

• Supported MEDITECH 6.05 Physician Documentation PDOC / CPOE implementation. Provided Physicians with At The Elbow ATE training and support before, during and after GO-LIVE on hospital-wide nursing floors.
• Trained over 25 physicians in the use of PDOC including Notices, Patient Lists, Meaningful Use Screen, Problem List, Allergies, Home Medications, Electronic Medical Record, Soap Note Templates, Data Formats, Text, Saved Data, Favorites and e-Signature. Contributed PDOC clinical SOAP Note Templates and MEDITECH technical system recommendations at daily command center meetings.

Confidential

e/MAR / BMV Pharmacy Consultant

• Supported MEDITECH 6.05 Electronic Medication Administration Record eMAR / Bedside Medication Verification BMV GO-LIVE. Trained nurses and clinical staff as a super-user working 12-hour shifts on hospital-wide nursing floors. Recommended and provided solutions for increasing nursing communication and collaboration including a daily newsletter communication from the command center with FAQ and eMAR / BMV tips. Recommended implementing complete medication eMAR documentation and charting as part of SBAR Situation, Background, Assessment and Recommendation protocol for nurses at shift change.
• Pharmacists needed to understand their impact on the eMAR when leaving open orders. Recommended pharmacy staff to review all eMAR / BMV training materials focused on completing all orders and maintaining orders workflow.

Confidential

e/MAR / BMV Pharmacy Consultant

• Supported three central coast hospitals managing a team of three pharmacists, one pharmacy analyst and two pharmacy technicians in the build of MEDITECH 6.05 order sets, order strings, PHA dictionaries and the implementation of eMAR/BMV.
• Attended bi-weekly physician CPOE meeting. Order set shells were built as standards for all three sites. Each site would have to have physician group approval of order set customizations. Recommended physician group approvals contain a process for revision control to prevent PHA order set build team rework.
• Recommended customer defined parameters check between PHA and Patient Care System PCS in the MEDITECH test, live and standards environment in preparation for eMAR/BMV.
• Recommended researching the use of Insynch product to maintain MEDITECH PHA dictionary accuracy between test, live and standards environments.
• Recommended establishing a formal medication check-in barcode scanning process for all medications received daily by each hospital pharmacy. Check-in process should include metrics providing monthly measurements to maintain process control. Provided Central Coast facilities with established best practices and standards from previous MEDITECH eMAR/BMV hospital facilities and American Society of Health System Pharmacists ASHP .
• Supported the design and development of eMAR/BMV training scripts and scenarios for the pharmacy trainers and pharmacists. Provided eMAR/BMV quick reference guide training materials for pharmacist's and nurses including tips and tricks, ICONS and color-coding on the MAR, barcode processes and clinical procedures. MEDITECH project for Central Coast facilities was unexpectedly cancelled on November 30th.

Confidential

e/MAR / BMV Pharmacy Consultant

• Supported pharmacy operations by documenting 126 action items for PHA /eMAR / BMV CPOE build. Discussed priorities, status and resource assignments with PHA planning team. Developed best practices documentation for barcode medication administration BCMA .
• Validated MEDITECH eMAR/BMV training including nursing medication administration examples and hands-on barcode scanning opportunities. Recommended the development of student nursing co-signature process for eMAR/BMV.
• Supported AOM drug dictionary optimization. Provided troubleshooting for MEDITECH DTS's and software functionality issues. Provided support to eMAR/BMV integrated testing team.
• Supported validation of Customer Defined Parameters for PHA, BMV and PCS. Successfully loaded RXNorm RXCUI codes into MEDITECH from First DataBank. Supported the quarterly First DataBank download process and cleanup of exception reports. Set-up and configured pharmacy Datamax printers to print barcoded labels.
• Supported the command center working 2nd shift for eMAR/BMV and CPOE GO-LIVES.
• Identified Pyxis software database cleanup by clinical area to support CPOE. Upgraded all Pyxis MedStation 3500 software to maintain Pyxis network. Identified Pyxis software database cleanup by clinical area to support CPOE. Supported interface analyst with HL7 messaging to resolve Pyxis and MEDITECH messaging issues.
• Downloaded NPR reports for test and live formulary items to develop MEDITECH drug dictionary style guide. Recommended utilizing the Insynch product to synchronize 12 drug dictionaries to minimize pharmacy operations maintenance. Recommended utilizing the Insynch product to maintain drug shortages across pharmacy order sets.

Confidential

CEO - Ongoing

• Founded ISEI as a 501 c 3 charitable non-profit organization to address the challenges of minimizing and eliminating the increasing sentinel events and hospital deaths in America's acute care hospitals.
• Formed founding team consisting of CEO, CTO, Sr. R D scientist, staff engineer, professional fund raising team and academic advisory board. Currently developing board of directors.
• The ISEI product will be a learning healthcare system capable of minimizing and eliminating sentinel events and hospital deaths by delivering a highly reliable acute care hospital surgery system.
• Created business plan providing business case research, vision and mission statements, SWOT analysis, product definition, features and functionality, hospital savings and benefits, market analysis, management team, financials, cash flow statement, implementation plan and initial funding required.

Confidential

Pharmacy Project Manager

• Managed four pharmacists and two consultants in the build of MEDITECH 6.05 dictionaries, order sets and order strings. Coordinated customer defined and toolbox parameters and First DataBank downloads. Developed MEDITECH 6.0 Dictionary Build Methodology. Defined and initiated project plan for the Pharmacy team, tracking issues, dictionary build status, unit and integrated testing outcomes and training delivery. Completed MEDITECH 5.63 and 6.05 pharmacy formulary optimization in the test environment.
• Documented all interfaces and HL7 versions for Talyst and Pyxis to support MEDITECH 6.05 project. Assisted with the consolidation of two pharmacies into one new central location. Coordinated the implementation of Talyst carousel including load strategy and the transfer of Pyxis technology C2 safes and Med Station Console to the new pharmacy location.

Confidential

Pharmacy Automation Consultant

• Documented current AS-IS environment and developed gap analysis identifying TO-BE environment infrastructure requirements including: Automated Medication Dispensing technology requirements, standardized medication and IV repackaging, bar coding standards, eMar processes, XML and HL7 interface standards, password and single sign-on capabilities.
• Analyzed current capabilities of Hospital Information System including CPOE, allergy intervention capabilities, patient charges and medication diversion control. Determined appropriate number and configuration of automated dispensing cabinets by clinical service.
• Identified that none of the Automated Medication Dispensing Cabinet vendors have converted their menus to support the Chinese language or dialects. OmniCell is leading a pilot project with Peking Union Medical College in Beijing to accomplish this task.
• Identified that a national drug code for medications has not been implemented to support a standardized formulary. The Chinese central government is working with manufacturers and wholesalers to complete this process, which is needed to support Automated Medication Dispensing Technology.

Confidential

Pharmacy Automation Project Manager

• Identified controlled and non-controlled medication inventory levels required for mapping cabinets and towers. Obtained director of pharmacy approvals for medication PAR inventory levels.
• Configured bin and drawer locations and labeled Look Alike Sound Alike and High Alert medications.
• Reviewed current Pyxis reporting identifying slow moving medications for mapping.
• Identified cabinet configurations for mapping all medications. Mapping was completed in three different phases to align with project planning and implementation. Clinical areas included ER, ICU, Oncology, NICU, PEDS, PICU, Rehab, OPS, OR, PACU, Med Surg, Mother Baby, Labor and Delivery, GI, Cardio Rehab, Dialysis and Outpatient Infusion Clinic.

Confidential

Pharmacy Automation Project Manager

• Assisted Director of Pharmacy and Hospital Administration with migration from Health Business Systems HBS Version 10.0 to HBS Version 8.5d1. Attended meetings with HBS senior management team to discuss current software issues and concerns including software features, functionality and testing.
• Attended weekly conference calls to discuss status reporting on issues including narcotics reporting requirements for the state of Minnesota and technical issues on server maintenance and down time.

Confidential

Pharmacy Automation Project Manager

• Supported the implementation of OmniCell cabinets and towers. Identified controlled and non-controlled medication inventory levels required for mapping cabinets and towers. Obtained director of pharmacy approvals for medication PAR inventory levels. Configured bin and drawer locations and labeled Look Alike Sound Alike and High Alert medications.
• Established bar-coding capabilities and labeled bins and drawers. Replaced old Pyxis equipment in clinical areas with new OmniCell equipment. Established OmniCell cabinet and tower network connectivity in coordination with hospital I.T. department. Coordinated the installation of refrigerator locks for controlled medications.

Confidential

Pharmacy Automation Project Manager

• Supported the implementation and integration of 14-Pyxis cabinets including 2-profile cabinets, 6-non-profile cabinets and 6-anesthesia stations with McKesson's Horizon Meds Manager and STAR Financials.
• Attended St. Luke's Lakeside Hospital Start-Up meeting to establish pharmacy scope of services and project plan for automated dispensing units.
• Presented issues and concerns to hospital management in regards to automation equipment clinical configurations, I.T. infrastructure data drops, IP addresses and printers, and pharmacy formulary concerns including duplicate medications, medication dose and form errors, tallman lettering and over-ride medications for nursing in accordance with current hospital policies.

Confidential

Pharmacy Consultant

• Current Meditech live PHA formulary environment was corrupted by unmonitored access, lack of data base rules and many management changes over the past 10 years. Live PHA drug dictionary needed standardization and medications needed updating to reflect current medication utilization.
• Identified all active formulary items currently being utilized in the MEDITECH test and live environment. Utilized Excel reports to identify 277 formulary mnemonics mismatched between test and live databases.
• Created alphabetical reports ABC, DEF, etc. with Excel macros identifying 4,323 live and test - active and non-active formulary items for Director of Pharmacy DOP to validate and accept into new formulary.
• Updated alphabetical reports in test environment to reflect DOP choices for new formulary. Inactivated 1,429 formulary items not required and updated comments field in test environment to indicate Stop Do Not Use Inactive Medication . Established 1,986 formulary items in the test environment available for active use to support POM.
• This project prepared the Meditech test environment formulary for implementation of Provider Order Management POM .

Confidential

Pharmacy Consultant

Meditech Charge Description Master CDM Optimization Project Supporting Centers for Medicare and Medicaid CMS Reimbursements. Meditech CDM charge codes established by Information Systems did not follow CMS guidelines. Supported I.T. department and pharmacy consulting resources in establishing the correct CMS coding formats in the Meditech drug dictionary and CDM. Optimization of the CDM coding formats increased hospital CMS compliance and reimbursements.

Confidential

Pharmacy Consultant

GBMC needed to implement Hospira Smart Pumps providing increased patient safety in the delivery of IV medications. Supported I.T. Tech with the development and build of medication library for Hospira Smart Pumps. Hospira Smart Pumps were implemented under budget and on schedule.

Confidential

Pharmacy Consultant

• Operations Information Technology Infrastructure Database Project
• CPS operations management department needed to establish a Microsoft Access database identifying each CPS account by the types of information technology and pharmacy automation equipment utilized by each account.
• Developed Microsoft Access database capable of storing the following specific information and running reports for analysis: account information, hospital information system HIS software, computerized provider order entry CPOE status, bedside medication verification BMV, electronic medication administration record eMAR, inpatient and outpatient pharmacy information system PIS software, bar code equipment, interactive voice response system, outpatient point of sale system, IV repackaging, oral meds repackaging, solution repackaging, TPN repackaging, intervention software, controlled medications software, data conversion software, order scanning technology software, pharmacy automation dispensing capabilities, databases, cabinet infrastructure, narcotics infrastructure, barcode scanning, biometrics, decision support software, carousel system, robot system, miscellaneous comments.
• Database provided valuable analysis capabilities and information for account data sharing capabilities increasing efficiency and effectiveness to all CPS accounts.

Confidential

Pharmacy Automation Project Manager

• St. Luke's Sugar Land satellite hospital start-up required installation of all information technology infrastructures and integration of two new hospital information systems McKesson's Horizon Meds Manager Version 8.1 Service Pack 7.0 and AcuDose Connect-RX version 6.8.
• Project scope required the implementation of 24 automated medication delivery systems totaling 91 pieces of automation equipment hospital-wide. The pharmacy required complete set-up including purchasing of storage bins and shelving designed for dispensing all medications. Project budget estimated at 3 million.
• Managed pharmacy personnel and coordinated with McKesson implementation specialist's cabinet configuration mapping and labeling of all formulary medications being dispensed from McKesson automation equipment. Reviewed and modified AcuDose database Connect-RX formulary establishing tall man lettering for all Look-Alike/Sound-Alike medications per hospital's policy.
• Coordinated the AcuDose computer based training for nursing and clinical staff on the St. Luke's I-Learn intranet system. Developed and coordinated processes and procedures with the information protection security manager for the implementation of AcuDose biometrics fingerprint scanning identification system. Project managed work for network engineers and facilities personnel in the establishment of IP addresses and electrical power for all AcuDose equipment hospital wide.
• Created AcuDose machine names, descriptions and bed file information utilizing Excel spreadsheet. Coordinated naming conventions to match patient care units and Horizon Med Manager stock locations. Created naming conventions and bed file information required by McKesson Automation to populate AcuDose database.
• Before, during and after GO-LIVE of AcuDose automation equipment coordinated updating, adding and deleting formulary items in AcuDose, Horizon Meds Manager and Star Financial system databases.
• Trained pharmacy technicians to bar code scan all NDC formulary items into AcuDose Connect-RX database. Establishing bar coded NDC numbers for formulary items maintains medication accuracy and ensures patient safety when restocking AcuDose dispensing cabinets. Coordinated the establishment of remote desktop logins for Director of Pharmacy, Information Protection Manager and pharmacists.
• Coordinated the establishment of hospital wide zones for AcuDose dispensing equipment. Established AcuDose batch reporting for pharmacists and pharmacy technicians. Established remote access capabilities utilizing Citrix and St. Luke's Rasportal software for updating Horizon Meds Manager and AcuDose Connect-RX databases.
• Identified 733 formulary items in the Horizon Meds Manager database with an Alias but not in the AcuDose Connect-RX database. Conversely identified 1,012 formulary items in the AcuDose Connect-RX database with an Alias but not in the Horizon Meds Manager database. Recommended synchronizing the two databases to increase patient safety and information system integrity.
• Remotely updated 4,000 formulary brand names in AcuDose Connect-RX database to match one to one with Horizon Meds Manager database.
• Provided assistance with the McKesson Automation Star Financials, Horizon Meds Manager and AcuDose Integrated Interface Testing Plan Project. Directed and documented integrated interface testing plan between Star Financials, Horizon Meds Manager and AcuDose Connect-RX database. Completed McKesson's Horizon Meds Manager version 8.1 software training.
• Coordinated the installation of Value Added Network VAN and Interface PC establishing connectivity between main hospital facility and St. Luke's Sugar Land. Worked closely with McKesson information technology, Horizon Meds Manager Consultant and in house Star Financials analyst in trouble shooting HL7 codes crossing Interface PC and system databases.
• Interface integrated testing plan was successfully completed for ADT Admissions, ADT Cancel Admission, ADT Discharges, ADT Transfers, ADT Updates and Changes, New Orders, Optional New Order Testing, Change Existing Orders AcuDose-RX, Summary Order Testing-AcuDose-RX, Billing-Dispense/Return/Waste, and AcuDose-RX Cabinet Medication Information Transactions.
• Utilized digital photography identifying all shelving and medication staging areas hospital wide. Developed accurate measurements for all shelving and created bin storage analysis identifying type of bin, size and cost. Created bin storage analysis for all AcuDose storage towers and combined information to receive cost savings on the purchase of all bins required by pharmacy to support hospital operations.
• Met with outside vendor to place order for all pharmacy storage bins and provided status to purchasing and pharmacy management. Coordinated the implementation of bins including the labeling and placement in the pharmacy and AcuDose cabinets hospital wide.

Confidential

Pharmacy Automation Project Manager

• Changes in hospital management leadership and facilities construction and design of clinical processes threatened to delay AcuDose project schedule resulting in a large cost over run. Project scope required the implementation of 22 automated medication delivery systems hospital-wide. Project budget estimated at 2 million.
• Served as an external consultant for McKesson Automation AcuDose Medication Automated Dispensing Implementation Project. Organized project team including VP of administration, nursing, pharmacy, facilities, automation technician, information services and network operations resources and developed existing project requirements.
• Developed and gained administrative consensus to a realistic and executable project plan. Scheduled and reported project progress through weekly administrative management status meetings.
• Directed nursing leadership in the preparation of clinical areas to accept new technology. Initiated communications plan hospital-wide to promote new technology acceptance. Managed super-user training classes.
• Managed facilities construction personnel and networks operations in the physical preparation of clinical medication administration rooms including electrical and data connectivity on each clinical unit.
• Coordinated delivery of equipment and installation on clinical units. Developed detailed cost analysis by contract identifying equipment, training and administrative costs for VP of administration.
• Participated in weekly MEDITECH Magic eMAR/BMV meetings as a subject matter expert to support bar code scanner hardware selection process. Supported decision to implement Infologix HandHeld Products barcode scanning equipment.
• Supported pharmacy operations in the development of a bar code labeling process. Provided information systems with NDC to create RX number bar coding labels for scanning into MEDITECH prior to being distributed for patient use. Facilitated training for pharmacy technicians and information services with MEDITECH Drug Add Alternate and Quick Add Alternate NDC / DIN dictionary routines enabling bar coding and labeling of the entire pharmacy.
• Established the implementation of Meditech Provider Order Management POM module capable of providing software tools for managing and integrating patient orders for physicians with nursing, laboratory, blood bank, pharmacy, allied health and dietary and nutritional services hospital-wide.
• Implemented USP-797 clean room project. Coordinated outside vendor estimates and facilities personnel on the quoting, acceptance and installation of a 25,000 temporary clean room to support pharmacy operations.
• Evaluated repackaging machine liquids and solids software libraries with information systems in support of bar code labeling procedures and processes.

Confidential

Clinical Quality Consultant

• Performance improvement reporting structure was non-compliant with regulatory standards. Developed performance improvement reporting instructions utilizing Joint Commission on Accreditation of Healthcare Organizations JCAHO and Certified Professional in Healthcare Quality CPHQ standards. Received corporate and clinical quality management approval and implemented instructions with quality nurse specialists resulting in enhanced quality reporting and compliance to regulatory standards.
• Physician unapproved abbreviations, restraints and verbal orders JCAHO standards were non-compliant. Implemented medical record review Access database capable of reporting physician non-compliance by service line. Reporting to medical leadership has increased compliance from 60 to 80 .
• Skin and falls data by department was non-compliant. Coordinated external data warehouse National Database of Nursing Quality Indicators NDNQI for skin, falls, intravenous infiltrations and staffing utilization data. Reporting to departments has increased compliance and improved skin and falls data by 14 and 16 respectively.
• No standardized service line performance improvement reporting methodology existed. Developed service line performance improvement program capable of delivering actionable data to service line management and quality administration. Reporting will drive JCAHO priorities, National Patient Safety Goals NPSG and hospital wide strategic improvement plans developed by senior management.
• Emergency department ED services decompression plan performance improvement reporting was non-compliant. Developed performance improvement report to monitor level III and IV capacity trigger alerts. Project requires monthly reporting of results to decompression capacity committee. Decompression plan has resulted in decreasing level III and IV events by 50 since January 2007.
• Emergency department services registration process was too lengthy. Implemented ED fast track registration and triage process decreasing elapsed time from arrival to room placement indicator from an average of 68 minutes to 45 minutes.
• Developing emergency department service line project initiatives with the Institute for Healthcare Improvement IHI . Projects include: Increasing boarding bed capacity for hospital wide departments. Available room / bed turnaround time has decreased from 55 minutes to 30 minutes. Increasing core measures Community Acquired Pneumonia CAP compliance. Core measures reporting for January to March 2007 is 100 vs. 67 for the previous quarter.
• Pharmacy department medication reconciliation process was non-compliant. Recommended electronic medication reconciliation system capable of delivering cost savings exceeding 1 million per year. Project was placed under budgetary review.
• Pain management performance improvement reporting was not standardized. Implemented pain management best practices hospital wide initiative to standardize pain management data collection, reporting and collaboration. Developed performance improvement report illustrating inpatient / outpatient pain management satisfaction scores and regulatory compliance indicators.
• Managing Sentinel and Critical Events through the facilitation of Root Cause Analysis RCA, and Failure Mode Effects Analysis FMEA for corporate quality hospital wide. Projects included:
• Communications of critical lab values from nursing to physician were non-compliant. Implemented hospital wide performance improvement reporting of critical lab values by department. Recommended exploring automated systems to enhance notification of critical test results to physician. Laboratory department is building a call center to record feedback and read back from licensed caregiver. Critical lab value compliance has increased 20 since implementing performance reporting.
• Code blue in OB not called during critical event. Implemented code purple just for OB area. OB nursing and physicians conduct mock code purple training sessions monthly. Code purple training results indicate an increased state of readiness to handle OB critical events.
• Anesthesia department failed to recognize a code blue event. Initiated internal and external physician peer review to analyze anesthesia operations. Internal review reports compliance to operating best practices and policy. External peer review pending.
• Adult medical services department was experiencing decreased medication delivery capability impacting medication delivery throughput volume and increasing RN wait times and travel distance. Recommended the installation of additional pharmaceutical Pyxis equipment. Increased Pyxis capacity will increase medication delivery capability and throughput volume while decreasing nursing staff wait times and travel distance by 40 .
• Contributing to the Baptist Health Care Journey to Excellence Program. Focus is on developing five pillars of operational excellence People, Service, Quality, Finance, and Growth. The program implements cultural change through key strategies and metrics across the five pillars to drive operational and clinical effectiveness and efficiency while delivering key JCAHO and Centers for Medicare Medicaid Services CMS compliance.
• Designated by clinical quality management to support HealthSpan project as a super user and trainer of EPIC Electronic Health Records clinical workflow software for hospital management, clinical and medical staff hospital wide.

PREVIOUS EXPERIENCE

Confidential

Outside Technical Sales Representative

Established sales accounts through telemarketing and cold calling. Closed small to medium business sales accounts requiring complete T1, DSL and telecom services.

Confidential

Outside Sales Representative

Maintained a database of more than 6,000 clients in the Los Angeles area. Developed sales revenue growth and lead generation for technology products increasing sales 28 . Created up selling and cross selling strategies for existing accounts increasing account sales 10 . Created and maintained client e-mail database focused on providing sales campaign collateral and support.

Confidential

Business Development Consultant

Implemented business development techniques resulting in adding new customer accounts and increasing sales of Laser Jet, Inkjet, and office printing equipment and maintenance service programs. Created electronic marketing tools designed to enhance customer product awareness and increase revenue generation. Established information technology methodologies including web-based databases, auction strategies and web-site eCommerce.

Confidential

President of Product Development

• Provided leadership of software development for the design of web-based e-procurement products. Managed a professional team of thirteen Java developers and four quality assurance personnel.
• Directed the project management of software product functionality and features. Facilitated the enhancement of e-procurement budgeting functionality by managing cross-functional relationships between clients, developers and professional client services department.
• Developed a detailed product assessment matrix of the e-procurement enterprise system including the evaluation and status of product documentation, code and quality assurance test plans and scripts. Managed the incorporation of Rational software for the development of use cases and software artifacts. Established version control by managing the initiation of Rational clear case product. Created 41 Rational software development templates promoting a formalized software development lifecycle SDLC methodology.
• Directed and managed the development of PurchaseSoft supplier exchange e-Marketplace and upgrade utility conversion program products. Worked closely with clients to ensure upgrades were successfully completed on time and budget driving additional client revenue.

Confidential

International eCommerce Consultant

• Provided International eCommerce consulting corporate strategies, concepts and business plan.
• Developed International business plan including consulting industry overview, company services, pricing strategy, customer analysis, competitor analysis, complete financials and Latin American market size, trends and research.
• Received International business plan approval for admission into the Internacional Tecnoparque of Panama

Confidential

eCommerce Web Development Manager

• Managed the E.solutions organization for EDS consulting. Responsibilities included web design and development eBusiness strategy implementation and eCommerce project plans for Hitachi's information technology systems. Managed a team consisting of ten Java, Visual Basic, HTML and content management web developers. Also, managed a team of seven web services network infrastructure engineers.
• Developed global web strategy that identified current processes and proposed future processes with a focus on revenue generating opportunities and establishing eCommerce initiatives. Managed the introduction and architecture of migrating CORBA applications to Enterprise Java Beans. Authored an eCommerce implementation methodology including a comprehensive guide to establishing requirements, project planning and business matrices.

Confidential

eGovernment Web Development Manager

Developed a web-based e-government asset management system on the Oracle platform that resulted in increased revenue, value-added product offerings and higher rates of customer retention and satisfaction. Assembled and directed a team of seven Java, Visual Basic, and HTLM programmers. Utilized system development life cycle templates and methodologies for the creation of detailed business requirements, process flows, system design documentation, test plans, and migration to production support.

Confidential

Founder

• Confidential thesis project resulted in the establishment of this technology company. Formed management team including COO, CFO and CTO of Aspect Development. Authored the original business plan including product specification, competitor analysis, sales, financials and marketing strategy.
• Designed SendOrder.com business model as an application service provider ASP utilizing viral marketing and featuring a low cost, high value web-based electronic supply chain for all vendor partners. Created venture capital funding presentations for Software Development Forum in San Jose, CA resulting in raising 1 million in angel investor funding. Grew client base to over 25 accounts and the SendOrder.com organization to a staff of over 30 people before technology market downturn.

Confidential

Technology Project Manager

• Implemented the integration of Telxon radio frequency network to SAP R/3 MM module, enabling bar coding scanning capabilities for material receipt transactions.
• Directed the development and implementation of eProcurement, eCommerce, and related software technology projects. Implemented RightWorks - ProcureWorks - eCommerce software for indirect and MRO materials. Project required the development of online catalogs and supplier interfaces and integration to the SAP R/3 platform. Project resulted in cost savings of over 1,000,000 per year.
• Prepared specifications and systems design for supply chain Transportation Management Systems TMS software development. TMS software provided proactive messaging and traceability on material exception activity globally while providing integration capabilities to Legacy, SAP R/3, Oracle, and I2 enterprise systems.

Confidential

Senior Project Engineer

Responsible for developing and implementing manufacturing projects supporting strategic business plans, schedules and budgets.

Confidential

Senior Industrial Engineer

Responsible for implementing industrial engineering projects developed on world-class standards. Projects resulted in greater operational efficiency and manufacturing effectiveness.

Confidential

Senior R D Contract Analyst

Responsible for daily operational and cost reporting status of key research and development projects.

Confidential

Senior Financial Cost Analyst

Responsible for supporting and auditing financial cost estimate proposals provided to the defense contract audit administration DCAA and various government agencies for approval and funding.

Confidential

Senior Production Analyst

Responsible for reporting standard and earned labor hours by manufacturing department identifying manufacturing labor efficiency for senior management.

TECHNOLOGY SKILLS

• Apple iOS - iMac, iPad, iPhone, Microsoft Windows 95 / 98 / NT / 2000 / XP / 7.0
• Java, J2EE, XML, HTML, EJB, CORBA, Rational Unified Process RUP, Cold Fusion Spectra, IBM WebSphere, Microsoft IIS, Oracle Database 8i, 9i, Microsoft SQL Server 7.0
• Microsoft Office Access, Word, Excel, PowerPoint, MS Project, Visio, QuickBooks Pro
• SAP / Oracle 11i ERP Manufacturing, EPIC, HL7 Messaging, McKesson AcuDose, CareFusion Pyxis, OmniCell, EPIC, MEDITECH Magic, C/S 6.x.