SUMMARY OF QUALIFICATIONS:
- Experienced Legal Secretary/Legal Assistant for 20 years
- High sense of diligence and ability to effectively multi-task several complex assignments with tight deadlines.
- Strong critical thinking skills, written and oral communication, drafting and computer skills.
- Proficiency in computer applications such as word processing, spreadsheets and databases.
- Proficiency in developing excellent relationships with co-workers and clients.
- Great ability to work independently and with a team.
- Remarkable skill at organizing work and resolving problems that arise in day-to-day activities.
- In-depth ability to work with difficult clientele in a respectful and courteous manner.
- Observant, intuitive and conscientious with great attention to detail.
- Deep ability to institute and conduct all phases of office procedures.
- Uncommon competency of most office equipment including personal computers, fax, copier and printers.
- Knowledge of electronic filing and manual filing in EAMS

PROFESSIONAL EXPERIENCE:

Confidential,Diamond Bar, CA
LEGAL SECRETARY
(Workers’ Compensation Defense) In-house counsel supporting one supervising attorney & an associate using Word, Outlook and PM Management software program, EAMS e-filing, utilizing Travelers CLAIMSNET program for claims research, editing/proofreading, telephone contacts with adjusters, opposing counsel, lien claimants, court reporters, interpreters and doctors\' offices for legal handling of all litigation files, filing, maintaining calendar, diaries, schedule depositions, medical appointments, generating status reports, some travel arrangements and photocopying and other assigned duties as needed.

Confidential,Corona, CA 10/25/10 - 07/29/11

(Workers’ Compensation Defense) Working for the managing attorney and associate attorney handling phones, calendaring, typing letters, drafts, memos, etc, pleadings, legal forms, creating tables using Word, Abacus, billing, doing dictation through digital soundwaves, filing, copying, setting depositions and medical appointments, handling and sorting mails, responsible for inventory of the office supplies, petty cash handling, hardware and software maintenance and system administration, making recommendations for any upgrades if necessary and maintenance of the office machines to ensure they are in good condition and in proper working order and other administrative duties performed on a daily basis.

Confidential,Fullerton, CA 4/10 - 10/12/10
LEGAL SECRETARY
(Workers’ Compensation Defense) Supporting attorneys using Wordperfect doing transcribed dictation through digital soundwaves, EAMS e-filing, editing/proofreading, telephone contacts with adjusters, opposing counsel, lien claimants, court reporters, interpreters and doctors\' offices for legal handling of all litigation files, filing, maintain calendar, diary, schedule depositions, medical appointments, generating status reports, some travel arrangements and photocopying and other assigned duties as needed.

Confidential,CA [TEMPORARY] 6/01/09 - 9/11/09
LITIGATION LEGAL SECRETARY
(Insurance Defense – Civil Litigation) Legal support up to 3 attorneys using TeamConnect management program, Lotus Notes 3 in preparation of documents such as entries and notice of appearance, notices of depositions, requests for production, retrieving and using appropriate information from specific files, etc.; types complex legal pleadings, briefs, correspondence, memoranda, reports, discovery notices, responses and motions ending with a final product suitable for filing; maintains a daily calendar in internal management system for attorney(s); responsible for reminders to attorney(s) on all pleadings and discovery matters; schedules depositions, judicial conferences, meeting with clients, doctors and other counsel for assigned attorney(s); understands and maintains confidentiality in respect to the attorney-client relationship, trial strategies, ethics rules, the identities of plaintiff, defense clients and claims customers; working knowledge of each file assigned to attorney(s); knows parties involved, basic facts, general discovery, arbitration or trial status, and major discovery to be accomplished; inputs and retrieves information through matter management system; answers telephone, takes messages and handles complex inquiries; directs or redirects calls, pulls related files as necessary and performs other duties as assigned.

Confidential,Santa Ana, CA [TEMPORARY] 9/08/08 - 3/19/09
LITIGATION LEGAL SECRETARY
(Insurance Defense – Civil Litigation) Supported up to 7 attorneys using ProLaw establishing and organizing caseload files; establishing calendars; expediting requirements and deadlines; documenting actions; scheduling depositions; preparing and forwarding subpoenas and notice to consumer; drafting discoveries; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports; schedules mediation conferences and hearings; drafting pleadings; monitoring and obtaining discovery responses; initiating and maintaining contact with adjusters and opposing counsel; helps clients by initiating and maintaining contact; preparing clients to answer discovery; keeping clients informed of case status; and accomplishes law firm mission by completing related results as needed.

Confidential,Orange, CA 11/06 - 8/22/08
LEGAL SECRETARY / LEGAL ASSISTANT
(Workers’ Compensation Defense) Supported attorneys responsible for preparation of all legal documentation using Microsoft Word, Hot Docs, Abacus, heavy transcription, filing and serving of all legal documents, calendaring and diaries using Abacus. Telephone contact with clients (insurance carriers), employers, lien claimants, court reporters, interpreters and doctors\' offices for legal handling of all litigation files. Other duties included organizing and maintaining docket/case files.

Confidential,Santa Ana, CA 4/30/02 – 11/06
LEGAL SECRETARY / LEGAL ASSISTANT
(Workers’ Compensation Defense) Supported an associate responsible for preparation of all legal documentation using Time Matters Program, WordPerfect, heavy transcription, use of Cybersecretaries/Express program (digital transcripts downloaded through e-mail), filing and serving of all legal documents, calendaring and statutes. Telephone contact with clients (insurance carriers), employers, lien claimants, court reporters, interpreters and doctors\' office for legal handling of all litigation files. Other duties as assigned included organizing and maintaining docket/case files, use of macros and merges, created standard legal forms, draft memos/letters, copying of legal documents, billing entries using Transact computerized billing system, use of Time Matters System.

Confidential,CA [TEMPORARY] 3/12/01 - 4/15/02

(Workers’ Compensation Defense) Supported two associates responsible for preparation of all legal documentation, heavy transcription, filing and serving of all legal documents, calendaring and statutes. Telephone contact with clients (insurance carriers), employers, lien claimants, court reporters, interpreters and doctors\' office for legal handling of all litigation files. Other duties included organizing and maintaining docket/case files, typing memos, copying of legal documents and input time in the computerized billing system.

LAW OFFICES OF KLEIN, TESTAN & BRUNDO, Tustin, CA 8/99 - 11/28/00

(Workers’ Compensation Defense) Responsible for all legal documentation, heavy transcription using WordPerfect, filing and preparation of legal documents, calendaring and diaries. Telephone contact with clients (insurance carriers), employers, lien claimants, court reporters, interpreters and doctors\' office for legal handling of litigation files. Maintains software updates, calendar program, EDEX program in a networked environment; input billing for the office staff.

Confidential,Lakewood, 2/17/97 - 8/1999

(Workers’ Compensation Defense) Working for one of the partners doing calendaring, heavy typing in WordPerfect i.e. memos, drafts, letters, pleadings, pre-set legal forms, creating tables and performing merges and macros and Proforma, heavy use of Dictaphone, filing, copying, answering phones, setting depositions and medical appointments, responsible for inventory of the office supplies, maintaining petty cash, sorting mails, responsible for hardware and software maintenance and system administration, makes recommendation for any upgrades if necessary and maintenance of the office machines to ensure they are in good condition and in proper working order.

• EDUCATION:

Confidential,College, Hayward, CA (1981) Computer Programming/Data Processing
Confidential,College, Hayward, CA (1982) Word Processing
Confidential,College, Hayward, CA (1984 - 1986) CIS/Computer Information System
Confidential,School District (1992) Medical Terminology/Transcription

• OTHER SKILLS:

EAMS E-filing and manual filing, Typing 70-80 wpm, legal & medical transcription skills, medical terminology, Microsoft Word, WordPerfect, ProDoc, TeamConnect; Time Matters, Abacus Calendar, Hot Docs, Lotus Notes 6.5, Excel, Microsoft Outlook, Paradox Database, PowerPoint, Compulaw Calendar, Legal Solutions/Proforma, Lotus Organizer, Scanner program, E-mail, Google email & calendar program, EDEX program and 10-Key by touch.