CAREER SUMMARY:

• I have over ten years of computer systems’ implementation and support across diverse service industries both locally and internationally.
• Experienced in Maximo business solutions with strong knowledge in Maximo versions 4.1, 5.2, 6.x, 7.1
• Experienced in enterprise asset and work management processes
• Experienced in application support / user help desks
• Skilled in MS Access, SQL and ODBC applications
• Experienced in installations and configurations of Maximo 6.x
• Actuate iServer, Actuate Reports and BIRT administrations
• BEA WebLogic installations and configurations and administration
• Performed 4Maximo application upgrades for versions 5.2, 6.0, 6.1, and 6.2
• Knowledgeable in Maximo Data Loader(MDL), Generic Data Loader (GDL), and Data Migration by scripting (SQL, PL/SQL)
• Knowledgeable in Clustered Application environment running on 2 app servers with a total of 8 JVMs (Java Virtual Machines)
• Experience with IBM WebSphere and Oracle WebLogic Installation, Configuration and Administration for Maximo 6.2.1 and 7.1.1
• Skilled in developing Workflow processes, Communication Templates, Escalations, Maximo Asset Management, Maximo Work Management, Supply Chain Management/Procurement Management, Maximo Materials Management/Inventory Management, Maximo Contract Management, Maximo IT Service Management
• Knowledgeable in creating roles, actions and action groups for use in the entire workflow process
• Knowledgeable in Sarbanes-Oxley (SOX) compliance requirements
• Microsoft MS SQL 2005, 2008, 2008 R2, Oracle, SSRS, SSIS, IIS and Apache.
• Hardware Platforms: Laptops, PC’s, Workstations and Servers.
• Operating Systems: DOS, Windows 95/98/2000/NT/XP/2008
• Application Programs: MS Office, SAGE, QuickBooks and Maximo.
• Networks: Ethernet.

EMPLOYMENT HISTORY:

Confidential,IA
Maximo Consultant Jun 2010 – Present

• Design, integrate and deliver system infrastructures that apply business processes supported by Maximo enterprise application across a diverse industry base as the manufacturing sector.
• Implement, extend and test Maximo ERP functional processes around Workflow Design, Application Design, Maximo Mobile Suite and Reporting.
• Provide system administration and user support on Maximo, IBM Websphere, Oracle WebLogic, SQL Server, Oracle and the underlying system components.
• Provisioning of project documentation and user training.
• Provide technical services over the entire lifecycle of a project
• Conduct Maximo installations and upgrades
• Participate in solution architecture design
• Perform application and solution development to meet project requirements
• Develop and document detailed technical designs to meet business requirements
• Manage multiple technical environments and support the development and testing processes
• Lead or assist in data conversion and migration efforts
• Configure Maximo and assist in the development of interfaces to external systems
• Identify areas of customization and optimization and provide solutions that meet the business requirements
• Conduct system testing as necessary
• Assist users as necessary in support of go-live activities
• Added, deleted, updated user accounts and groups.
• Updated data on the spreadsheet in sharepoint, before migrating it into Maximo.
• Ensured data on the spreadsheet corresponded with the data in Maximo.
• Ran and saved BIRT reports on the e drive.
• Created and modified Maximo custom applications.
• Performed bulk updates to equipment and other modules.
• Installation of Oracle databases and creating of Maximo instances in the database
• Troubleshooting Maximo JDBC connectivity errors with Oracle database.
• Oracle PL/SQL Stored Procedure development
• Maximo module functionality i.e. Asset Management, Work Management, Supply Chain Management, Data conversion and Migration, and Actuate Reporting
• BEA WebLogic Administration
• LDAP Management
• Security Definition and Management, User Role Definitions
• Performing Enhancement of Maximo 7.1 on multiple environments – development/testing/training/production environments
• Perform configurations and development of Maximo 7.1 objects, attributes, presentations
• Development of Field Control, Field Security, Crossover Domains, Table Domains, Cloned Applications Configurations and Development
• Participate as member of the Maximo Core Team to represent the needs of the BOs.
• Participate in testing to upgrade Maximo software to ensure the needs of the BOs are met with the new software.
• Train new and current employees and contractors on Maximo
• Troubleshoot problems with Maximo
• Work as Maximo Systems Administrator and Maximo Project Manager to ensure Maximo is working and running efficiently.
• Maintain paper files of PM and Job Plan information.
• Provide Manage changes to report design and develop new Actuate and Crystal reports. Maintain Maximo Crystal Enterprise environment, in which all reports are currently versioned and auto generated.
• Support and enhance the integration components between Enterprise applications to include reporting and others.
• Participate in production support rotations
• System Lifecycle management, maintain the Maximo service for assigned client accounts; design/implement new requirements;

Confidential,TX
Maximo Administrator 2007 – May 2010

• Implemented and managed Maximo Enterprise 6.2 and 7.1 on Websphere and SQL Server within the modules of MAE, TAMIT and TSRM.
• Managed User Support, System Configuration, Database Configuration, Multisite Setup, Financial system configuration, Workflow Design, Application Design, Actuate and BIRT report configuration.
• Managed the upgrade of the Maximo system from 6.2 to 7.1 in line with the operational needs and system infrastructure design.
• Configured and supported system integration for Numara using Maximo MEA and MIF components. Deployed MIF integration on Maximo 7.1 through Websphere Service Integration Bus, CQINBD, SQINBD, SQOUTBD queues, the JMS connection factory, setting MEA system properties, setting end points, enabling and testing the integration.
• Prepared the project documentations and trained users.
• Provided all round DeskSide and phone support to personnel within the company.
• Worked with MAXIMO Systems Administrator and MAXIMO Project Manager to ensure MAXIMO is working and running efficiently.
• Maintained paper files of PM and Job Plan information.
• Provided Manage changes to report design and develop new Actuate and Crystal reports. Maintained MAXIMO Crystal Enterprise environment, in which all reports are currently versioned and auto generated.
• Developed Business rules/objects that create controls within several MAXIMO modules.
• Running daily database integrity reports to identify entries that do not meet established business rules
• Assisted in developing a symptom-cause-fix database for Maximo
• Assisted and provided escalated assistance to Customer Support and Sales departments regarding Network and Systems related issues.
• Provided project status and ensured that all project documentation is completed in a timely manner.
• Provided solutions to customers within a reasonable amount of time leading to efficient call handling and reduced call total talk time

Confidential,TX
Application Integration DBA Jan 2006 – May 2007

• Business analysis, system implementation and support on Acorn systems’ Enterprise Performance Suite (EPS) BI system. The technologies supported around the EPS system are in MS Windows, MS SQL, Actuate, SAP Netweaver, MS Sharepoint services, SSIS and SSRS.
• Supported SQL 2000 and 2005 on the Acorn Enterprise Portal System (EPS) application. I managed users’ access and permissions, data integrity and security. Supported data load into EPS through use of DTS and SSIS technologies.
• Provided system support for developers, testing scripts, preparing test databases and query process profiling.
• Designed, documented and managed stored procedures for model creation and system management in the EPS system.
• Performed capacity planning for existing and new database infrastructure
• Monitored database health using OEM, AWR reports, Statspack
• Migrated 15 HP-UX databases to Linux Red-Hat 4 as cost saving measures
• Configured Prod, dev and test databases
• Patch sets to Oracle database
• Installed other tools that access the Oracle database as required
• Refreshed dev/test databases from PROD using 10g data pump technology
• Implemented and automated database health checks and house cleaning of alerts, trace, listener and audit logs
• Provided support for LS power data conversion and integration from SQL server to Oracle with the use of DTS technology
• Improved overall performance of databases working with developers - Partitioned tables, changed codes to keep locks as less as possible, used bind variables, added histograms on skewed data and reconfigured sga parameters.
• Configured FDA - fine grain auditing and audit trigger on specific columns for the Maximo database

Confidential,, WA
Maximo Asset Management Administrator Mar 2001 – Dec 2005

• Supported Maximo 5.2 on work order application and service management. Created and managed users’ security, organization management, site management and report creation.
• Monitor file processing and alert programmers if files are not received.
• Involved in the Maximo implementation focus group
• Involved in testing Maximo application based on requirements gathered.
• Provided Level I & II Support for the project.
• Running daily database integrity reports to identify entries that do not meet established business rules
• Correcting, or causing to be corrected, entries that do not meet business rules
• Analyzing MAXIMO database to determine various trends as requested
• Modified MEA –Maximo Enterprise Adapter, when patches/fixes are applied to Maximo and the external system by monitoring JMS store for error and rectifying MEA according to error generated e.g. Transaction error, Integrations Errors, or configuration errors.
• Performing Database configurations in MAXIMO 7.1 and running configdb.bat and updatedb.bat
• Developed escalations, stop processes, task reassignments, using the workflow administration application
• Created and customized Workorders, PMs, Assets, Inventory, Purchasing, Safety modules in MAXIMO 6.2 and 7.1
• Worked with and installed Syclo mobile solution for Maximo to assist users on the field with bar code scanning issues by working closely with Syclo Support Team
• Edited and reviewed custom java class code and compiled the custom java class code for MAXIMO 5.2
• Developed and customized Oracle sql and Oracle PL/SQL scripts as per user requirements
• Developed and applied sql coding standards in development of Actuate reports and other queries for users in MAXIMO 6.2
• Work closely with users to troubleshoot and fix bugs related to MAXIMO 6.2 modules as well as Actuate 8 reporting bugs
• Participated in the Maximo and SAP system functional integration.
• Supported and executed on problem/change and workorder tickets for ISM support for commercial customers.
• Lead and mentored team members to execute the following via a Graphical user interface (GUI): add, disable and update user groups; add, disable, update security groups; add, disables, update new accounts; add/change/delete Bulletin Board entry.
• Performed quality assurance testing on Client server Applications
• Analyzed and reviewed functional, technical and user interface specifications during the design phase of all assigned projects.
• Identified, evaluated and sized product test requirements.
• Generated and executed test plans and test cases to verify the technical integrity and usability of a software product based on project specifications.
• Developed, maintained and executed test cases using Test Director.
• Experienced testing of applications using HTML and XML.
• Tracked, logged and maintained defects utilizing the Vantive defect-tracking tool.
• Verified product documentation for accuracy, usability and clarity prior to product delivery.
• Coordinated with other teams to maximize resources during the QA process.
• Maintained and performed customer service on credit report disputes.

Confidential,SD
Systems Engineer Feb 1998 – Dec 2000

• Migrated 20 Novell NetWare 4.11 servers to 12 Windows NT 4.0 on cluster servers using Bindview, Excel and DOS scripts. Applied Security Explorer to manage and assign access rights across the NT network domain. Managed project through MS Project.
• Administered DFS across NT 4.0 cluster servers and configured clients on NT and Windows 95 for network accesses.
• Configured Olicon RAID controllers on an ATM network architecture, and administered NT, SQL, SMS, Exchange and IIS on PIX and CheckPoint firewall technologies.
• Managed the system upgrade project in the South American offices in Venezuela, Mexico and Colombia.