Automotive Warranty Administrator Resume Profile

OBJECTIVE

Seeking a position in a challenging role in the Medical Coding or Health Insurance Claims field, where my skills and knowledge can be further developed with opportunities for education and advancement

SKILLS

Experienced in Medisoft billing software, Microsoft Word and other Windows applications
Able to adapt to new computer systems quickly
In-depth knowledge of ICD9-CM, CPT coding techniques and guidelines of medical coding, introduced to ICD10, trained in A/R and Revenue Cycle Management
Sound knowledge of medical terminology
Excellent written and verbal skills, detail oriented
Strong customer service skills
In-Depth knowledge of HIPAA laws
Knowledge of coordination of benefits, Medicare and Medicaid

PROFESSIONAL AFFILIATIONS

Confidential

AAPC Membership

RELEVANT WORK EXPERIENCE

Automotive Warranty Administrator

Ten years coding and processing claims for payment to dealership. Approved or denied coverage, prepared and submitted claims for approval and corrected claims for resubmission when necessary. Adjudicated claims within policy and procedures.

Christopher Williams Page two

PROFESSIONAL EXPERIENCE

Confidential

Medical Billing and Coding Certification

Studied medical terminology and pathophysiology of body systems, Health insurance 1 and 2, ICD9-CM and CPT coding, Advanced coding, Medisoft billing software and advanced billing procedures as well as a Physician coding exam review

Confidential

Commercial Aircraft Painter

Prepare carbon fiber surfaces on 787 sub-assemblies and apply groundcoats to mid-bodies and aft sections per Boeing processes and procedures. Correct surface imperfections in cooperation with Quality Assurance and management.

Confidential

Automotive Painter

Prep automotive surfaces and refinish to factory specification. Worked closely with customers to achieve customer satisfaction.

Confidential

Service Advisor/Warranty Administrator

Scheduled and greeted customers, wrote repair orders to customer needs and dispatched to appropriate technician. Followed through with repair to delivery of vehicle. Coded and processed warranty claims, sent to Ford electronically. Corrected and resubmitted claims when necessary.

Confidential

Warranty Administrator

Wrote, coded and submitted warranty claims, tracked and reported results. Worked closely with Ford and dealership personnel to maintain profitability of warranty schedule. Knowledge of post audit warranty procedures, keeping dealership in line with others. Contacted Ford Field Representatives and warranty help line as needed for proper claim procedures.

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