Customer service Resume Riverview, Florida - Hire IT People

OBJECTIVE

To enhance my professional skills in the best possible way for achieving the company's goals.

SUMMARY

Bachelor degree with specialization in Economics from Madurai Kamarajar University, India.
Technically trained and educated at Zed Careers Computer Training Institute, India.
Sql server for Database administration through Hillsborough Community College ,FL

COMPUTER SKILLS

Visa Status: U.S Citizenship

EXPERIENCE

Confidential, Riverview, Florida June,2011-April,2012 Customer service

Confidential, Tampa, Florida Feb, 2011-Mar,2011 System-Admin Deploy, Imaging, configure

Apply new image for company's new pcs, laptops: Converted operating system from Windows7 to XP
Wiping image of pcs, laptops whenever lease is over : Wipe operating system.
Used P-touch office utility machine for making labels for New-lease term pcs and laptops
Tracking information under the list of New lease-term pcs , Laptop in which department also employees name
Tracking list of lease over pcs , laptop.
Verify all electronic office utility machines whether functioning well for employee's use.
Making report of item code and items of new electronic items something like Pcs, Laptops, blackberry, calculator ,phones ,printing machines & Hardware tools to Manager.
Sorting hardware , electronic items and make it available for employees

Confidential, Tampa, Florida Oct,2010 - Jan2011 Office Clerk

Sorting mails based on member's request
Prepare and make sure size of member's attachments with sorted forms for scanning
Also general office duties included such as printing " Date and time" on forms, Sorting labels for scanned forms by various department code number.

Confidential, Brandon, Florida July, 2010-Jan,2011 Customer Service Representative

Conducting sales and respond promptly to resolve customer inquiries.
Assisted in the development of new policies and procedures.
Provided support to the sales team, ensuring all sales and service objectives were met.
Responsible for Cash and Credit transactions.

Confidential, Tampa, Florida Excel Developer/Administrative Assistant April, 2009 - June,2010

Developed and maintained electronic sheets for New Patients, Doctor's Surgery Schedule, Patient Consultation and Income Allocation through Microsoft Excel and Access.
Adding logical calculation through using formulas and linking different spreadsheets.
Verify patient balances through Medinet, perform general duties such as data entry, file keeping, printing, scanning, faxing, etc.

Confidential, Indianapolis, Indiana August 2007 - March 2008 General Office Assistant Volunteer

Responsible for file keeping, scanning and printing documents for member's information folder.
Responsible for Member's inquiries to resolve it.

Confidential, Indianapolis, Indiana April 2007 Test Evaluator

EDUCATION