Customer Service Representative Resume Dearborn, Michigan - Hire IT People

EDUCATION:

Bachelor of Arts, Economics

EXPERIENCE:

Confidential, Dearborn, Michigan Customer Service Representative, September 2008 - Present

Educate customers about bank products and sell bank services to existing customers
Serve customers by cashing checks, accepting deposits and loan payments, and processing withdrawals
Account for the days transactions by balancing currency, coin, and checks in cash drawers
Provide excellent customer service to achieve complete customer satisfaction
Operate the main vault which includes buying and selling money from the teller line as well as balancing the financial center’s money supply
Prepare cash and change for shipment to outside vault

Confidential, Lincoln Park, Michigan Consultative Sales Associate, August 2005 - August 2008

Provided excellent customer service to achieve complete customer satisfaction
Attained 10-out-of-10 100% satisfaction survey responses from served customers
Recruited customers to apply for credit and contributed to reach and exceed department goals
Achieved the highest credit applications per opportunity percentage within the department

Confidential, Detroit, Michigan Administrative Assistant, May 2001 - August 2003