Customer Service Representative Resume Greenville, TX - Hire IT People

Work Experience

Customer Service Representative Confidential - Greenville, TX September 2011 to Present

Attend to customer questions and concerns immediately, and resolve issues, logging
all customer interaction into CRM system.
Perform routine money hadling related tasks, i.e. taking payments, processing checks, balancing cash drawer, complete bank deposit, etc.
Make collection calls and resolving customer billing disputes.
Take applications and process loans.

Accounts Payable Assistant Confidential - Financial Affairs - Dallas, TX July 2010 to May 2011

Create and voucher purchase orders
Scan and input daily checks into system.
Contact payees regarding outstanding checks
Responsible for sorting mail, filling and general office duties

Marketing Intern Confidential - Arlington, TX June 2010 to July 2010

Compile company information packets
Assisted marketing department in generating new customer leads
Support the growth and maintenance of the CRM system
Develop and proof content for website

Program Director's Assistant Confidential - Dallas, TX December 2009 to July 2010

Copy, sort, and file student records
Answer telephones, direct calls and take messages
Compile weekly communication reports

Education Bachelor of Business Administration in Marketing

Skills Bilingual; English and Spanish, Administrative Support, Customer Relationship Management, Proficient Computer Skills, 60 wpm, Microsoft Office Suite, Data Entry, Multiple Line Phone.

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Customer Service Representative Resume

Greenville, TX

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