Brand Specialist Resume Washington, DC - Hire IT People

Objective To pursue a challenging career in the areas of marketing and customer service.

Education

B.A. Business Administration, Marketing

Experience

Confidential Women's Shoes Washington, DC December 2010-Present

Located and shipped special merchandise requests to clients
Established new clients during cold calling exercises that included the notification of new storewide merchandise and store events
Conducted in store demonstrations on products for customers
Handled inbound and outbound calls daily to personal clients
Processed shipment and maintained stockroom

Confidential Women's Shoes Atlanta, GA October 2009-December 2010

Confidential BCBG Brand Specialist Atlanta, GA October 2007-November 2008

Secured client relationships with store loyalty accounts
Assisted merchandising team with department and area visuals
Located and shipped special merchandise requests to clients
Successfully met and exceeded store goals per corporate
Communicated with department buyers regularly to develop effective selling strategies
Handled inbound and outbound calls daily to personal clients

Confidential Floor Supervisor Durham, NC Jan 2006-May 2007

Effectively trained new hires on store and company expectations
Met and maintained store and company UPT, ADT and SPH
Successfully updated store visuals per corporate
Responsible for in store credit card monthly goals
Provided administrative support to other members of the stores management team in absence of store manager which included the development of employee schedules, processing of shipment, daily and year to date sales goals
Utilized Microsoft Outlook, Excel, and Microsoft Word daily
Successfully handled customer complaints in absence of the stores general manager

Computer Skills Microsoft Office Suite, Microsoft Outlook, Various Web Based Databases