Customer Service Manager Resume
East Peoria, IL
OBJECTIVE
Management
WORK EXPERIENCE
Team Lead,12/13/10 - 5/31/11 East Peoria ILPerforms complex administrative duties including but not limited to spread sheet analysis, grief resolution, report generation and analysis, composition of letters, auditing, reconciliation, and special projects assigned by management. To assist the Supervisor/Foreman in coordinating workflow, promoting cooperative team relationships, establishing daily priorities, etc., and performing various warehousing functions at a CLS warehouse/distribution facility.
Recruiter in Charge, US Navy
11/12/06 - 12/13/10 Peoria, IL
Assist commands in organizing and implementing an aggressive enlisted career
information program; evaluates enlisted career information program within own
command and/or subordinate commands as applicable; supervises and coordinates
interviewing and counseling efforts; counsels individuals and gives presentations to
civic groups, naval personnel and their family members on the advantages of career
opportunities and professional development in the Navy; establishes and maintains
liaison with local media; serves as Transition Assistance Program Managers; provide
counseling on veteran benefits and relocation programs.
Customer Service Manager,
7/05 - 11/06 Macomb, IL
Outside sales position is responsible for selling a variety of frozen food to new and
existing customers throughout an assigned route sales delivery area. Manage Route by
building new customers while continuing to keep the productivity and time
management.
Equipment Operator, US Navy
11/16/1996 - 12/13/2010
Perform tasks involving deployment and operation of automotive, materials handling,
weight lifting and construction equipment; direct and coordinate efforts of individuals
and crews in execution of construction, earth -moving, road building, quarrying, asphalt
batching and paving, concrete batch plant operations, concrete paving and transit mixer
operation assignments; maintain records and reports on mobile and stationary
equipment and organize and supervise automotive and construction equipment pools;
maintain individual combat readiness and perform tasks required in combat and
disaster preparedness or recovery operations
SKILLS
Ensure training of personnel to operate and maintain their equipment and related
systems. This is the prime factor affecting the operational readiness and performance of
the command. Significant importance to readiness are operator and maintenance
personnel, in rate and Navy enlisted classification code (NEC) training, watch station
qualification, and maintaining watch station proficiency. administer training within the
division by planning, developing, and coordinating the division training program to
include general military training (GMT), individual watch station qualification, and
operator and team proficiency in subsystems.
,5/11 - Pres.
Education
07/08 - 08/10
Construction Technology
Bushnell, IL, 8/90 - 5/94
Diploma in General