Administrative/Clerical Support Resume Cockeysville, MD - Hire IT People

OBJECTIVE:
Administrative/Clerical Support Professional

EMPLOYMENT HISTORY:

Data Entry Clerk / Confidential, 06/09 to present

Worked temporary for various agencies
Duties included: Data Entry, Customer Service, Proofreading, Medical Data Entry,
Mail distribution & Extensive phones

Data Entry Clerk / Confidential, 12/07 to 04/09

Responsible for responding to customer phone calls, clarifying and assessing customer needs
Heavy Data Entry of new accounts and maintenance of spreadsheets , payment application
Various administrative tasks, faxing, distribute mail, route emails as needed
Maintaining good customer relations and routing calls to assigned representative

Data Entry Clerk / Confidential, 09/07 to 11/07

Merge & consolidate inactive patient records contained in database to arrive at one record
Making decisions regarding validity of merge: (false matches, merges not containing adequate info.)
Researches medical record’s to verify each record belongs to the same patient, when questionable.
Monitored my work for accuracy and maintained a consistent productivity level daily.
Extensive data entry, both alpha & numeric daily.

Rental Agent /Data Entry Clerk /Receptionist / Confidential / Temp Positions 05/04 to 06/07

Confidential……………………………Data Entry Clerk
Confidential………………………………..Customer Service Rep
Confidential….Data Entry Clerk
Various temp positions ranging from Data Entry, Customer Service, Receptionist & Mailroom Clerk

Data Entry Clerk/Customer Service Representative / Confidential, Parsippany, NJ 12/00 to 02/04

Handled multi-line phone providing receptionist and referral service information
Processed invoices for customers and dispatched them via e-mail or fax
Researched data for sales staff and management
Performed extensive statistical and invoice typing (65 WPM & 10,000 Keystrokes)

Customer Service Representative / Confidential, Baltimore, MD 12/96 to 11/99

Verified title information and matched titles to contracts
Keyed data into company database, scanned documents and recorded records for reference
Contacting MVA’S for verification of VIN #’s, & customer service.

Billing Clerk / Confidential, Baltimore, MD 12/89 to 11/96

Processed reprints, journal orders, invoices and billed customers for payments due
Responded to customer inquiries and resolved customer issues by providing outstanding quality assistance
Met and exceeded goals set by management on monthly basis
Oversaw and monitored customer satisfaction of million-dollar account

Data-Entry-Clerk Confidential, Queens, NY 4/86 to 09/88

Entered prescriptions into the computer by typing error free critical information
Answered phones and assisted customers

Data Entry Clerk Confidential, New York, NY 01/85 to 04/86

Performed data entry, customer service, and statistical typing

Wire Transfer Operator/Data Entry Operator Confidential, New York, NY 09/79 to 01/85

Transferred millions of dollars in corporate accounts to various banks
Extensive data entry, Promoted to assistant manager

EDUCATION:

Graduate
Certificate For Banking

SKILLS:
WordPerfect 2000, IBM Software Package, Switchboard AT&T Telecom, 65 WPM File Maintenance, Microsoft Windows, 10-Key Calculator Proficient in Operating a Variety of Office Equipment

REFERENCES:

Furnished Upon Request

We provide IT Staff Augmentation Services!

Administrative/clerical Support Resume

Cockeysville, MD

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship