Assistant Manager Resume
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Napa, CA
Skills:
- Typing 50 WPM
- Schedule Management
- Critical Thinking
- Data Entry
- Filing and Data Archiving
- Internet Research
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Telephone Skills
- 10 Key Expert
Professional Experience
September 2007 - Current Confidential Napa, Ca. Assistant Manager
- Performed managerial duties, such as scheduling, interviews and hiring employees
- Trained new servers on how to create an excellent dining experience
- Handled customer complaints and always ensured customers left with a smile
- Money management, accounting and budgeting
- Performed stocking duties and inventory maintenance before, during, and after every shift
- Made a constant effort to become familiar with regular customers and how to meet their needs.
- Ensured patrons had everything they need to ensure a pleasant dining experience
June 2010 - November 2010 Confidential Napa, Ca. Teller
- Communicate and provide service to various customers.
- Prevented fraud and losses in the bank by detecting and preventing false transactions
- Interacted with customers in a pleasant manner, provided information and services of the bank and carried out transactions for customers
- Performed friendly customer service, and answered any queries pertaining customers' accounts and bank services.
- Performed clerical skills, used my knowledge of mathematics, and accounting.
May 2005 - August 2007 Confidential Shawnee, Ok Head Server/ Bar Tender
- Organized and supervised server duties throughout shift as well as ensure that all tasks were completed thoroughly prior to shifts end
- Trained new servers, conducted classes before training shifts on ingredients of menu items and alcoholic beverages, and set an example for co-workers by effectively serving clients in a friendly manner
- My bartending job description included opening and closing the bar, took inventory, maintained bar and tables in the bar area, and following all alcohol and ID laws
01/2001 - 02/2003 Confidential Ft. Lewis, Washington Administration Specialist
- Customer Service performed on an individual basis
- Performed data input, corrections, and updates of soldier's information, to disseminate to various branches of the Army
- Met weekly and did monthly suspense, transaction quotas and incoming and out going records
- I utilized computer skills working with Word, Excel, Outlook, Access and PowerPoint
- Prepared and maintained over 3,000 personnel records
- Prepared reports on strength levels and status of personnel
- Prepared and reviewed personnel casualty documents
- Processed thousands of personnel evaluation reports
- Ensured customers filled out military life insurance forms correctly
Education Bachelors Degree