Sr. Technical Specialist Resume
West Chester, PA
SUMMARY:
- Senior applications specialist with a strong background in PeopleSoft HCM and Distribution/ Financial systems/CRM.
- With proven twenty five years of software development which including twenty years’ experience in PeopleSoft implementations, coupled with strong technical and functional skills, has made me a valuable member on several implementation teams. I am knowledgeable in the CRM, HRMS, Benefits and Payroll.
- I have had good exposure and hands - on experiences with PeopleSoft Manufacturing, Account Receivable, Account Payable, General Ledger, Project, Budget, PeopleSoft Order Management, Billing, Inventory and Purchasing modules.
- I have worked closely with end users in identifying functional and technical requirements, implementing solutions for PeopleSoft CRM, HCM and FSCM suits. I also have participated in several major upgrades: Human Resources/Benefit/Payroll 8.14, 8.4, 8.8, 9.0, 9.1 and 9.2 one tax upgrade/year end processing for Payroll and two PeopleSoft financial upgrade, one for General Ledger/Project/Budget and one for PeopleSoft financials upgrade.
- General Ledger, Account Payable, Account Receivable, Budget, Project Costing, Purchase Order and Asset Management. I also have hands-on experienced on installation and configuration for BEA Web Server 5.x, 6.x, 8.x, PeopleSoft Financial 8.4/88/9.1/9.2 , HRMS 8.3/8.8/9.1/9.2 , CRM 8.8 SP1, 9.0,9.1 and Portal 8.8/9.1 and Tool version 8.51/8.52/8.53/8.54/8.55/8.56 implementation.
- Functioning in the capacity of senior programmer analyst for numerous PeopleSoft implementations, I have coordinated with users and management to analyze, design, and deploy cutting-edge ERP packages.
- Utilizing my firm academic ties and experience, I am able to deliver state-of-the-art technologies to solve problems and challenges in a highly efficient manner.
- I am very familiar with PeopleTools, PeopleCode, Application Engine, Tree Manager, Import Manager, SQR, PS/Query, PS/nVision and tracing tools, Application Package, Integration Broker.
- I have been involved with several stages of the system life cycle, including defining business requirements, interviewing end users, development, Testing, conversion, end-user training, MIS personnel training, functional and technical documentation, production support.
- I have had exposure to manufacturing, chemical, shipping, Event Management Service and financial industries.
IT PROFESSIONAL EXPERIENCE:
Sr. Technical Specialist
Confidential, West Chester, PA
Responsibilities:
- Leads design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
- Mentors less-experienced developer with responsibility for their technical development
- Participates in systems analysis and design using development, quality assurance and integration methodologies.
- Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions
- Makes recommendations towards the development of new code or reuse of existing code.
- Hand on development to Extend the Confidential /customization for Core HCM 9.2, Custom Pension process and its objects, Benefit Administration with online benefit confirm form for Self-Service.
- Third Party Candidate information interface/upload to PeopleSoft TAM
Sr. Technical Specialist
Confidential, Owings Mills, MD
Responsibilities:
- Extend the Confidential /customization for Core HR, Tracking Visa/Permit Data with Email notification. Create Associate Relations Severance Agreement with Connect Queries/BIP and other BIP Reports.
- Extend the Confidential /customization for Tam/CG in 9.2
- Benefit Interface with Reed/Hewitt
- Extend Career Planning Rating Box
- Participates in the full system life cycle and was responsible for designing, coding, testing, implementing, maintaining and/or supporting application software
Lead Developer
Confidential, NYC, NY
Responsibilities:
- Production Support HR/Benefit 9.2 and re-implement security post 9.2 upgrade
- Bolt-on for 9.2 Profiles management and performance management
- FSCM Production Support and implement BI Publisher for invoice with multi-currency and AP check with Troy signature and Micro line, implement web service between PeopleSoft and Concur expense system, implement/expand the integration point between custom PeopleSoft Billing Self-Service and custom CRM Beacon Enterprise.
- Re-implement EDI/Inbound file loader/Inbound File Publish with third party for Billing/Vendor interfaces with multi-currency.
- Upgrade FSCM 8.4 to 9.2, resolve technical issues including PeopleSoft security, EDI, multi-currency, VAT, BIP report conversion, retro-fix code, web Service with Concur/Onbase and Beacon Enterprise Search (In house CRM application), add bolt on for AWE eProforma approval, pay cycle approval, payment request approval, off-shore team point of contact and overall technical review and approval.
Sr. Technical Specialist
Confidential, PA
Responsibilities:
- Re-apply customization HR/Benefit/Payroll 9.2 upgrade
- Re-apply customization for Kronos custom interface SQR programs
- Resolve issues for MFR (Manage for Result) migrate from EPM to HR 9.2
- Implement PeopleSoft HCM 9.2 eProfile, eBenefit, eRecruit, ESS/MSS
- Extend PeopleSoft Confidential item for Benefit Administration Open Enrollment customization
- Implement Security, Company directory/Clean up Process
- Re-apply customization AR/BILLING, GL, AP, PO, PC, AM for Financial 9.2 upgrade
- Modify Payment Predictor method, Banking reconciliation rules and ARUPDATE process.
- Extend PeopleSoft Confidential component to implement new functionality after upgrade.
- Designed and developed various audit reports.
- Using Oracle RICES component (AE) to implement the plus in configurable auto batch for daily/monthly/quarterly/year end process instead of acquire BMC's Control-M auto scheduling new software and it has far more advance than the PeopleSoft Business Process Weaver on version 9.2. This configurable auto batch process has saved user at least 3 hours from manually run daily.
Remote implementation
Confidential, Richland/Pasco, WA
Responsibilities:
- Extend the Confidential /customization for Core Benefit Administration for HCM 9.2
- Extend the Confidential /customization for Tam/CG in 9.2
- Implement Confidential components on eSupplier Modules
- Implement new custom AWE approval process for new customer
- Implement Confidential with custom process to check Grant/Contract/Billing/Project for expired fund
- Support UAT testing.
Confidential
Sr. Technical Specialist, Lyndhurst, NJ
Responsibilities:
- Implement EDI HIPAA 834 interface version 5010 for medical plan interface with Kaiser Permanente, UPMC Health Plan, Lovelace Health Plan, Coventry Health Care, BCBSKC and COBRA with Aetna.
- Interface from Confidential to PeopleSoft with approved Evidence of Insurability
- Address PeopleSoft bi-weekly payroll issue
- Designed and Developed App Engine process to rollup orphan employee linked to inactive supervisors on a nightly basis.
- Customized MSS Terminate Employee page to provide option to manager to transfer direct reports of a selected employee to another manager before completing the termination.
- Extensively worked XMLP in created .rtf/word template which in-turn can be fed by custom data source to create custom XMLP report output.
- Customized delivered ePerformance XMLP reports (Annual Performance Review and Performance Objective)
- Customized Applicant 360 and Job 360 pages to Add Status Reason and Custom column where Recruiter need to mark verified before they were allowed to move to Manager Interview step.
- Worked Heavily with XML publisher. Created custom Applicant Rejection Letter, Interview Itinerary and Offer Letter to meet Clients needs.
Sr. PeopleSoft Security Specialist
Confidential, Willow Grove, PA
Responsibilities:
- Security related to PeopleSoft Financials 9.1 issues (GL / AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
- Re-impliment PeopleSoft HCM 9.1 Security (ESS/MSS)
- Address PeopleSoft security risk identified in the latest IT controls Audit
- Clean-up User Profile, Roles and Permission list.
- Security design/setup improvements to facilitate Security administration.
- Confirm all security issues (SOD/SOX) from the audit are addressed.
- Recommend security standards, procedures and best practices for securing PS environments.
- Post Production Support and stabilization with break & fix for (GL/ AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
- Working with functional lead to re-setup AWE for AP and expense modules.
- Fix the interface issue between custom billing and AR, Cost matching with Project costing which closing weekly with 1 million row per period.
- Fix the Canadian Payroll to GL interface (PAYGL01)
- Fix SQR/Query/Crystal report for AP/GL/INV/ePro and EXP.
Principal PeopleSoft Systems Analyst
Confidential, Germantown, MD
Responsibilities:
- Served as a key technical resource to re-implement PeopleSoft CRM call center/Case helpdesk workflow with component event and fix ERMS issue.
- Setup New Business Unit/SetId and its related definition and security. Configuration the product related definition for Call Center, Field Service and case event history.
- Define security access to Field Service, Call Center base on user’s job function.
- Ensure the integration between PeopleSoft and Vantive/SAP OM/Billing/AR
- Implement Management Dashboard, My Dashboard and use JavaScript/Ajax to implement auto refresh.
Lead PeopleSoft Developer/Technical Architect
Confidential, Shelton, CT
Responsibilities:
- Contributes to strategic planning, including proposed cost implications
- Commits to deliverables . Selects tools and methodologies for projects
- Participates in system analysis and design using development, quality assurance and integration methodologies
- Participates in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and/or supporting application software
- Hand on RICES development for the implementation of a new custom module that combine the functionalities of the following PeopleSoft CRM modules:
- PeopleSoft CRM Call Center: Case/HR Helpdesk & Field Service
- PeopleSoft Order Capture: Add custom functionality
- PeopleSoft Marketing: Add custom marketing campaigns with email surveys
- Advised on security and authorization strategies for PeopleSoft CRM and Portal.
- Perform Oracle/PeopleSoft Confidential components (Reports-Integration-Conversion-Extension of functional).
- Introduce wallet concept in used case/agreement wallet/customer wallet.
- Make modification to case toolbar for the new custom module by creating and change the application package Peoplecode.
- Preparing technical specification and identify modifications necessary to ensure the customization works as designed with the new system.
- Eliminate bugs and completing various production-critical customizations prior to go-live, such as determine root cause and solutions to provide break fixes, specially, the performance issue for the current version CRM 8.8 and 8.8 SP1 and 9.0 and 9.1
- Creating test plan which including unit testing, integration testing, system testing.
- Production support: using Mercury TestDirector 7.6/8.0/10 to keep track of defect and maintain a project database of tests that cover all aspects of application’s functionality, collecting test results and analyzing the data and keep track of defects.
- Upgrade PeopleTools from 8.42 to 8.44.08 and CRM Application from 8.8 to 8.8 SP1
- Upgrade PeopleTools from 8.44 to 8.46.04 and from PeopleSoft 8.46.04 to 8.51.3
- Preparing fit and gap analysis and re-applied custom code and functionality for an upgrade from CRM 8.8 SP1 to CRM 9.0 (PeopltTools 8.49.04) and CRM 9.1 (PeopleTools 8.51)
PeopleSoft Sr. Security Engineering
Confidential, Houston, TX
Responsibilities:
- Install PeopleTools 8.41 FSCM (GL/AP/AR/Bill/PC/AM/INV/RM/) 8.4, Setup Application Server BEA/Tuxedo 6.5/Jolt 1.2 and WebLogic 6.1. Install Enterprise Portal 8.4. Install HCM 8.3 (HRMS/BEN/PAY) with PeopleTools 8.16/8.42 then upgrade it to 8.8 with PeopleTools 8.46. Install HR portal pack.
- Install Oracle8i 8.17 and upgrade this version release to Oracle9i 9.2.
- Using PeopleSoft Upgrade Assistant as a tool set to upgrade tool release from 8.4 to 8.41.09 and from 8.41.9 to 8.46
- Setup Single Sign on and content provider to link between FSCM (GL/AP/AR/Bill/PC/AM/INV) 8.4/8.8, HCM (HRMS/BEN/PAY/TL) 8.3/8.8 with Portal 8.4/8.8
- Implement Security with LDAP/Novell eDirectory and Netegrity SiteMinder for Portal one point entry for all PeopleSoft modules and all legacy system. Also implement a log for unauthorized user.