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General Manager Resume

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New York, NY

Professional Profile
Energetic, results-driven, production/manufacturing manager offering varied experience in general management, facility management, and project management. Strong mechanical engineering background. Understanding of lean manufacturing, Kaizan processes, OSHA requirements and environmental rules for the metals industry. Exceptional supervisor who enjoys leadership, team building, and decision making. Excellent analytical, writing, and public speaking abilities. Computer skilled in MS Word, Excel, Access, PowerPoint, and Project with knowledge of AutoCAD software. Key strengths include:

Supervision & Leadership
Project Planning & Implementation
Plant/Operations Management
Budget Management
Contract Administration
Mechanical Engineering Processes
Safety/OSHA Compliance
Scheduling/Resource Allocation
Purchasing/Inventory Management
Shipping & Receiving
Customer Relations/Customer Service
Equipment & Process Training

Highlights of Management Experience

General Manager, Confidential Syracuse, NY, 2004 to Present

Management/Operations
Developed and directed workforce of 24 in industrial and construction fabrication projects, totaling $3M a year.
Managed metal fabrication plant that provided products to the military, construction sites, and industrial clients.
Coordinated the efficient operation of Engineering, Production, Shipping and Receiving, Purchasing, AutoCad,
Estimating, Accounting, Sales, and Customer Service departments.
Effectively administered inventory control policies that reduced overhead costs.
Implemented filing system to track Certified Mill Test Reports and AWS Welder Certification.
Demonstrated project management skills integrating contract administration/management and engineering.
Worked with Engineering department on design specifications and ensured compliance with OSHA.

Administration/Employee Safety
Hired, scheduled, and supervised employees to meet quality standards and tight production demands.
Implemented safety policy and general plant maintenance for fabrication plant.
Held weekly safety meetings and scheduled safety trainings resulting in an excellent employee safety record.
Tracked employee functions and performance; provided feedback that increased productivity and workflow.
Developed an updated employee manual.
Set up annual hearing test for employees.
Oversaw payroll, vacation, and sick times; administered 401K, health, dental, and life insurance programs.
Sent staff to outside trainers for additional education in pertinent areas.

Customer and Vendor Relations
Maintained a loyal client base of 150 construction and industrial accounts.
Expanded business through quality product, exceptional customer service, and consistent follow-up.
Networked, cold called, and acquired new clients; built a solid customer base with a steady referral business.
Interacted with multiple suppliers to obtain quotes and accept bids.
Purchased raw materials for production at the most cost-effective prices.

Project Manager, Confidential Rochester, NY, 2001 to 2004

Led projects for fabrication plant of world-renowned sculptor. Managed a workforce of 12 that produced
monumental architectural sculpture, functional, and decorative art, totaling $1M a year.
Executed safety policy and general plant maintenance for fabrication shop.
Administered and managed fabrication/installation contracts and hired subcontractors.
Managed construction of an $800,000 (110-ton) metal sculpture at a major university; helped design components
in collaboration with professional engineering firm.

Additional Experience

Manager/Sales Representative, Service Liquor Distributors, Albany, NY, 2000 to 2001
Wine manager for nation’s second largest regional wine and liquor distributor.
Trained wait staff in premier restaurants throughout Eastern New York.

Manager/Proprietor, Delmar Wine & Liquor, Delmar, NY, 1988 to 2000
Operated exclusive fine wine shop in New York’s Capital District, and increased sales fivefold.
Earned the Capital District’s “Best Wine Shop” award from the Albany Times Union for superior customer
service and effective advertising/marketing of a retail establishment.

Early Career Experience

Gained formative experience as plant manager of Novamet (division of INCO), a cutting edge facility that produced the world’s largest mechanically alloyed aluminum billet. Installed and operated induction furnaces for a 600-ton vacuum hot press line and directed the facility’s redevelopment. Performed Safety/OSHA compliance and workforce supervision.

Professional Development

Sandler Sales Training, DB&B Peak Performance Management, Syracuse, NY, 9/2009 to 7/2010
Microsoft Excel - Level II, Skillpath Seminars, Syracuse, NY, 9/2008
Mastering Microsoft Project, Skillpath Seminars, Syracuse, NY, 2/2007
Dealing Effectively with Unacceptable Employee Behavior, Skillpath Seminars, Syracuse, NY, 9/2006
How to Develop and Administer a Budget, Fred Prior Seminars, Buffalo, NY, 2/2004
Getting Organized, Rochester Business Alliance, Rochester, NY, 7/2003
Mig Welding, Mahaney Welding, Rochester, NY, 4/2003
Symbols for Welding, Hobart Institute of Welding Technology, Rochester, NY, 4/2002
Leadership is a Choice, Not a Position, Stephen Covey – Lessons in Leadership, Rochester, NY, 8/2001
Project Management, Franklin Covey – National Seminars, Rochester, NY, 1/2001

Education

Bachelor of Science, Mechanical and Industrial Engineering

Affiliations

Board of Directors, American Welding Society, Syracuse, NY Chapter
Board of Directors, Beaver River Property Owners Association, Beaver River, NY
Treasurer, Beaver River Fish and Game Club, Beaver River, NY
Ducks Unlimited, Wetland Conservation, Syracuse, NY Chapter
Private Pilot, Member of AOPA

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