SUMMARY OF QUALIFICATIONS
Dedicated functional system analyst/consultant/functional lead with over 13 years experience in implementation, maintenance, upgrade, conversion, and support of PeopleSoft Supply Chain applications. Expertise in Inventory, Purchasing and Order Management modules. Adept at providing direction on projects in the following roles: project manager, team lead, business analyst, system analyst and quality assurance analyst. Excellent communication and interpersonal skills.

PROFESSIONAL EXPERIENCE
Confidential,Athens, AL 2012 to Present
Senior PeopleSoft SCM Consultant

• Serve as the subject matter expert for PeopleSoft Order to Fulfillment process for the US.
• Responsible for providing the necessary application software requirements fit/gap and design for Order to Fulfill modules in PeopleSoft for US side of the business.
• Evaluated gaps between US and Canadian business requirements and PeopleSoft 9.1 functionality to provide workarounds for the users.
• Solved complex gap analysis through system configuration and/or potential workarounds.
• Lead Fit/Gap sessions with the users to present the workaround options.
• Documented the To Be Process flows for fulfillment to 3PL’s, create order, create customer.
• Coordinate with Order to Fulfill Lead to ensure project delivery and escalate issues when required.
• Collaborated with project team to solve business and technical problems.

Confidential,Collegeville, PA 2009 to 2012
Manager, Procurement Systems

• Successfully project managed Puerto Rico PeopleSoft project for Inventory, Purchasing and Order Management, along with being the module lead for all three modules.
• Established critical partnerships with other departments, like AP and Billing, to help facilitate end-to-end testing with project work.
• Managed global implementation of PeopleSoft for Order Management, Inventory, Purchasing and Manufacturing modules for Clinical Trials line of business, so JD Edwards systems could be retired.
• Support India and Mexico business units with Item Maintenance requests and Production Support issues.
• Plan and lead long-term strategy for converting business units off legacy systems and onto PeopleSoft platform.
• Lead the functional SCM team in the PeopleSoft Financials Bundles/Patches testing, PeopleSoft upgrade to 9.0 and global Clinical Trials conversion from JDE to Peoplesoft.
• Design and document customization/modifications for PeopleSoft SCM modules like Replenishment by Consumption, Expiry Date Monitor, and Item Maintenance changes.
• Mentor buyers and sourcing managers in item maintenance request to ensure non-contract and contracted items are compliant with company policy.
• Decreased the turnaround time for an Item Maintenance request from 48 hours to less than 6 hours.
• Modeled an accounting solution with the Client Supply team that addressed overall design of solution that would meet the legacy systems needs and migrate to PeopleSoft without any issues.
• Lead training sessions with new users and Materials Managers.
• Audit Security access on quarter basis to make sure there is no conflict of duty issues.
• Maintain legacy systems are in sync with PeopleSoft database by reviewing and correcting trigger errors daily.

Confidential,Vienna, VA 2007 - 2009
Senior PeopleSoft Consultant/Project Lead - Independence, OH (Manufacturing Company)

• Order-to-Cash Project Lead for the upgrade of PeopleSoft version 7.5 to 9.0.
• Managed a team of nine Order-to-Cash resources through the upgrade from PeopleSoft 7.5 to 9.0.
• Coordinated testing requirements for system test and integration test to ensure the cross-functional teams were prepared for the test. These tests included scripts that focused on converted data and scripts that included new data entry.
• Prepared test scripts for end-to-end testing, which included setting up an item/product, purchasing the item, putting it away in the warehouse, creating an order for the item, and processing the order information through to GL. Once the order was complete, the testing also took into account discontinuing an item.
• Developed UPK courses for custom business process to deploy to all the customer service representatives.
• Setup security roles, permission lists and user ids for Order Management, Inventory and Finance users. In addition to the standard security setup, configured feature security for the order management users.
• Created functional design documents for customization and transitioned the functional design to the developer. Once development was complete, unit tested the customization prior to releasing the functionality to the business users.
• Configured and tested Demand Configuration in Inventory to meet business unit requirements for canceling orders.

Senior PeopleSoft Consultant/Order Management Lead Lenexa, KS (Healthcare and Medical Testing)

• Order Management Lead for the implementation of PeopleSoft version 8.8.
• Worked with Kansas business unit to move from Oracle 11i to PeopleSoft Financials 8.8.
• Project managed the item conversion activities for the Kansas business unit.
• Lead conversion of customer data, items, products, product catalogs, revenue accounting and pricing from Oracle application to PeopleSoft application.
• Worked with vendor on drop ship business process and the files required from both sides to transmit order data for fulfillment. This was a custom process that required end to end testing to ensure Accounts Payable requirements were met and Billing was impacted by customization.
• Built security module for the PeopleSoft Order Management users with user preferences and custom pages. Setup permission lists, roles and user ids.
• Lead the design, testing, and implementation of the ProShip interface in Inventory. This interface would send the data for orders and MSRs to the ProShip tables during the picking process. Users would scan barcodes in ProShip to print appropriate carrier labels and then the data would be sent back to PeopleSoft Inventory in a depleted status.

Confidential,Redwood Shores, CA 2004 - 2007
Senior PeopleSoft Consultant Glenwood, MN (Distribution Company)

• Order Management Lead for the implementation of PeopleSoft version 8.9.
• Conducted configuration workshops to confirm the customer\'s business processing requirements for OM and to identify any opportunities for process redesign and/or customization.
• Worked with client onspecifications regarding conversion of Product, Item, and Customer data from legacy systems.
• Created the configuration template for the India Center to use to configure the remaining 500 business units.
• Documented customization to capture the JobCode number on an order, so that the number could be passed to the vendor through Purchasing. This customization also included the JobCode number being copied from order to order.
• Lead Oracle University Order Management training class for version 8.9.

Senior PeopleSoft Consultant Vancouver, BC (Software Company)

• Order Management Module Lead for global upgrade/reimplementation to PeopleSoft release 8.8 from 8.0/8.4.
• Documented customer configuration requirements for the upgraded environment and translated them into functional design for the client.
• Worked with the CRM Interface design team to insure the current customizations in Order Management would function once CRM was connected to Financials.
• Unit tested customization and worked with the India development group to resolve any issues related to the customization.
• Worked with the Sarbanes-Oxley documentation team to validate the control documentation for the audit.
• During Post Go-Live, worked with development to ensure all the post go-live customizations were on target for deploy prior to the end of the first quarter.
• Created the test scripts for system test and made sure the results of each test script were captured and documented in the test tracker system.

Confidential,Huntsville, AL 2002 - 2004
Business Analyst (Telecommunications Company)

• Project managed the implementation of Ceridian Time and Attendance for a merging telecommunication company.
• Lead training sessions for end users to efficiently implement company-wide software upgrades and enhancements.
• Provided fit gap analysis between the original system and Ceridian Time and Attendance.
• Completed Six Sigma Green Belt training.
• Project managed the upgrade effort of Payroll upgrade to ADP EV3. As part of the upgrade, implementation of a new security model for users and owners in the payroll upgrade.
• Facilitated meetings with company executives, stakeholders, users and development team to accomplish the project goals and to obtain requirements for software development.
• Developed strong customer relationships by acting as a liaison between the business customer and the IT department to acquire acceptance of IT enhancements.

Confidential,Huntsville, AL 1999 - 2002
PeopleSoft Supply Chain Consultant

• Provided onsite training and support for major PeopleSoft Version 7.5 Order Management module rollout that was phased according to the Asian, European, and North American regions.
• Executed test scripts for Order Management implementation and offered functional design advice for resolving problems.
• After Go Live, provided offsite support for the global users by strengthening users business process knowledge of PeopleSoft through phone support.
• Offered the client workarounds and code fixes to problems so they could successfully determine the most cost-effective approach to solving the problem.
• Trained the Help Desk to understand the requirements for a Priority 1 Order Management issue verses a Priority 4 Order Management issue.
• Worked Tier 1 and Tier 2 support for the Production Support Center providing functional knowledge with Order Management, Inventory, and Manufacturing problems.
• Minimized client production downtime by efficiently troubleshooting critical problems related to Asset Management, Inventory, Purchasing, Order Management, PS Admin, and Manufacturing for global users.

TECHNICAL SKILLS
Functional Skills:PeopleSoft Financials / SCM Modules, ProShip, StockClerk
Versions: 7.0, 7.5, 8.0, 8.4, 8.8, 8.9, 9.0
Modules: Order Management, Inventory, Purchasing, Accounts Payable, Billing
Technical Skills: Application Designer, Process Scheduler, PS Query, PS Security, UPK, TOAD
Office Tools: MS Office, Word, Excel, PowerPoint, Projects, and Visio
EDUCATION

• MS Management of Technology
• BS Comprehensive Math Education