Overview:

Senior IT Asset Management consultant with over 10 years of experience defining, designing, and developing technical and process based solutions for large enterprise customers.

Experience:

Confidential

• Integration from PeopleSoft receiving files for assets and contracts
• Development of internal receiving candidate processes via wizards and scripts
• SAM Best Practice package implementation and training on how to utilize Asset Manager for SAM
• Integration of BDNA and HP Asset Manager for hardware and software data

Confidential

• Implementation of Asset Manager Portfolio, SAM
• Integrations to LDAP, DDMi, Reporting Database
• Upgrade of Asset Manager 9.31 to 9.40
• Asset Management Lifecycle process development/improvements
• Development of counters within Asset Manager. Includes count action scripts, and counter records.

Confidential

• Implementation of Asset Manager Portfolio, Full Procurement, SAM
• Upgrade of Asset Manager 5.11 to 5.22
• Upgrade of Asset Manager 5.22 to 9.30
• Integrations with Service Manager via Web Services and Legacy Connector
• Responsible for gathering requirements, system design, and system development for Asset Manager and Connect.it Integrations.
• Integration with third party vendor for Advance Shipping Notice
• Integration with Oracle Payables for Supplier and Invoice Data
• Integration with Tibco Messaging System to HP OpenView
• Integration with Barcode Scanning solution AMI Asset Track for Inventory Audits, IMACs, and Receiving

Confidential

• Upgrade AssetCenter 4.2.1 to Asset Manager 5.10.
• Create custom monthly chargeback process
• Implement and configure Software Asset Management module

Confidential

• AC 5.03 implementation of Portfolio, Contracts, SAM, Procurement, and Reconciliation modules
• Modifications included new tables, fields/links, screens/pages, wizards, scripts, and workflows.
• Created technical requirements, detailed design documentation, integration design documentation
• Developed new reports utilizing Crystal Reports
• Developed integrations utilizing Connect.it

Confidential

• AC 5.03 Implementation of Portfolio, Contracts, and Software Asset Management modules
• Modifications included new tables, fields/links, screens/pages, wizards, scripts, and workflows.
• Created one time and on-going data imports via Connect.it.
• Developed new reports in Crystal Reports

Confidential

• Preformed upgrade from AC 4.2.1 to 5.01
• Implemented Procurement Module and customized approval process.
• Utilized Connect.It to integrate AssetCenter with ServiceCenter
• Installed and tested AssetCenter Web 5.0
• Confidential
• Preformed upgrade from AC 4.3.2 to 4.4.2
• Design and develop utilizing AssetCenter toolset business and technical requirements
• Helped clients develop and refine new/existing processes
• Utilize Connect.It to integrate AssetCenter with ServiceCenter, Tivoli, and XML Invoices.

Confidential

• Technical Lead for AssetCenter 4.2.1 on Oracle 9i database
• Main tasks included:
• AssetCenter 4.2.1 implementation and development
• Interpretation of requirements and creation of Technical Requirements
• High-Level Design for AssetCenter development and integration to ServiceCenter via Connect.It
• Detailed Design for AssetCenter
• Tier 3 Support for many customers
• Data Management cleaning, extracting, and importing utilizing Peregrine Tools
• Additional responsibilities included Weekly Status Reports and Meetings, Demonstrations, Training, and Management of team resources.

Confidential

• Technical Lead for AssetCenter 4.1 on Microsoft SQL Server backend database, ServiceCenter 4.0.9 Inventory Configuration Module, ConnectIt 3.1.0, Get.Resources 2.5.
• Main tasks included:
• AssetCenter 4.1 implementation and development
• ServiceCenter 4.0.9 implementation and development
• ConnectIt 3.1.0 development
• Requirements gathering and assessment of current processes and technology
• Design documentation for entire project
• Integration to Lotus Notes e-mail system
• Additional responsibilities included Weekly Status Reports and Meetings, Demonstrations, Training, and Management of client resources and team resources.

Confidential

• Technical Lead for AssetCenter 4.1 implementation on Oracle 8i backend database.
• Main tasks included system development, requirements gathering, knowledge transfer, and training.
• Integrated Lotus Notes e-mail system.
• Created Features, Workflows, Wizards, Views, Queries and Notifications to be utilized by the system and the users of the system.
• Reviewed and cleaned data before importing using import scripts created within AssetCenter.

Confidential

• Dedicated Technical Resource to implement ServiceCenter 4.10.
• Primary responsibilities included implementing Request Management, bug/fix for Service and Incident Management, knowledge transfer and training.
• Integrated Request Management to Get.Resources.
• Integrated ServiceCenter 4.10 to Knowlix.
• Secondary responsibilities included requirements gathering for Request Management via workshops and demonstrations, importing of data, documentation of code, and status updates to various levels of Project Management.

Confidential

• Part of 4-person team to implement ServiceCenter 4.08, AssetCenter 4.1, and GetIt.
• Primary responsibilities included implementation of Inventory Configuration Module of ServiceCenter, requirements gathering, workshops, demonstrations, knowledge transfer, and Design Documentation.
• Helped bug/fix issues related to Service and Incident Management of ServiceCenter 4.08.

Confidential

• Continued work with ServiceCenter 3.0, primarily with Inventory Configuration Management and Asset/Contact Exception Processing.
• Main responsibilities included bug/fixing, knowledge transfer, code documentation, and requirements gathering.
• Worked closely with Asset Management team on issues related to GetIt, ConnectIt, and AssetCenter 3.6.

Confidential

• Work with a large team to implement ServiceCenter, AssetCenter, PRIM various other modules of the Peregrine Suite of Tools.
• Fixed Exception interfaces and processes within all modules of ServiceCenter
• Tested scripts, links, events within all modules related to Asset Contact Exception processes
• Worked on various issues related to Asset Management processes within ServiceCenter
• Completed GLS DW AssetCenter Certification Class EDS Specific
• Change Coordinator for Asset Management Team
• Responsibilities included creating Release Notes Unload Scripts