Summary of Professional experience

• A dynamic professional with over 9 years of extensive experience with the Human Capital Management related applications.
• Industry experience includes Banking, Finance and Automotive.
• Significant experience of working with customers, delivery managers, project managers and technical teams for securing executing projects
• Proven skills in working with teams to work in sync with the corporate parameters motivating them for achieving business and individual goals.
• Possess strong understanding in aspects of various modules in PeopleSoft HRMS - HR, Payroll, Base Benefits, Benefits Administration and Manage Self Service.
• Excellent process orientation in performing project scoping, business process re-engineering, fit-gap analysis, requirements gathering, functional design, application configuration, user interactions, testing and production support.
• Involved in Production Support and join tech line calls to help resolve issues.
• Strong expertise in Quality Assurance as part of full life cycle implementations of the above modules with specific emphasis on creating system/integration test plans, requirements traceability developing manual test cases/test scripts performing functional, integration and regression testing managing defects and preparing comprehensive test metrics.
• Proficient in PeopleSoft technologies like Application Designer, PeopleCode, Application Engine, SQR, Process Scheduler, PS Query, Data Move and SQL
• Extensive knowledge on Data conversion, Data mapping, Performance tuning, downstream interfaces, Online request handling, Change control, Version control and working with Third-Party systems.
• Solid background in Release management, Risk management, Quality management and Project management
• Self-motivated fast learner, diligent, hardworking and active team player with high analytical, research abilities, presentation and problem solving skills and effective communication. Skilled in proactive identification and resolution of critical issues
• Well versed in the Global Delivery Model for execution of projects involving onsite and offshore teams.
• Demonstrated proficiency in leading and mentoring individuals to maximize productivity and forming cohesive team environment.
• An effective communicator with relationship management skills with the ability to relate to people at any level of business and management.
• Currently working on Workday HCM Implementation involving direct contribution to Data Conversion and Testing of Integrations.

Organizational experience

Business skills

• Software Development Life Cycle SDLC : Interacting with the Users for system study, requirements gathering, analysis and scoping. Structural design coding of the solution for the project. Execution of the Software development life cycle processes.
• Production Support Maintenance: Working on regular Production Support, Maintenance and Enhancement tasks during steady state of the application.
• Customer Relationship Management: Ensuring a high-quality Customer experience, elevating Customer satisfaction, while adhering to the SLAs and work processes and thus managing cost-effective operations.
• Working with Global Teams: Coordinating and working with geographically distributed teams across various time-zones and offshore locations to deliver efficient, cost effective and timely solutions.
• Solutions Architecture Transition: Performing knowledge transfer with client personnel by developing appropriate documentation and by giving presentations about module functionality and concepts being used.

Confidential

Position : Technology Lead

Responsibilities :

• Responsible for gathering requirements, analysis, development and testing of EIB based inbound and outbound integrations.
• Coordinate to the Offshore for developing sqr programs to extract and transform legacy PeopleSoft data to populate data gathering workbooks DGWs for loading into Workday.
• Perform system wide analysis on PeopleSoft as requested by business users to gather information that aids in Workday related decisions.
• Provided Knowledge Transfer to the Vendors on the Benefits Integrations.
• Design, develop and test custom utilities that aid the Workday implementation project like a sqr to create per employee per year pdfs consisting of the full year paycheck information for prior years etc.
• Assign tasks to the offshore team and system test the offshore deliverables.
• Participate in weekly and monthly status reporting and governance meetings with the customer.

Confidential

Position s : Technology Analyst Technology Lead

Responsibilities :

• Requirements gathering, Project Scoping, Project Estimation
• Supervised the Issue Resolution by the technical team
• Conducted Conference Room Pilot for Application Upgrade from People Tools 8.49 to 8.51, delivered tools changes, configurable tools options that can be used in the release.
• Involved with Oracle database upgrade from 10g to 11g that included the phases of assessment, design, build, testing and production cutover.
• Implemented new functionality in PeopleSoft for Non Employees and Contingent workers.
• Conducting the meetings on the BRD, 'TO-BE'. functional design and technical design
• Performed Fit gap Analysis for Customization effort.
• Prepare Proofs of Concepts on new features introduced
• Design and Implementation and Development of new Interfaces for Base Benefits
• Creating new designs, new SQR programs, and enhancement of existing SQR programs.
• Involved in Development and Coding Activities
• Testing PeopleSoft HRMS Bundles and Tax Updates for Version 8.9 Planning for Tax Bundles, Fixes and other activities
• Troubleshooting for all batch jobs, critical processes of Payroll, Benefits
• Level 2 and Level 3 Help Desk Tickets and ensuring that the SLA's have been met by the Support Team.
• Effective Communication with steering committees on the status of the projects, risk mitigation.
• Business Impact Analysis, Customization Analysis, Functional and Technical Design
• Performed functional, integration, system, user experience activities based on plans and also involved in performance testing.
• Responded to production issues with appropriate solution based on inputs from stakeholders with effort estimation, test cases and solutions
• Prepared and participated knowledge transfer sessions, document understanding, primary responsibility activities
• Work with Client Management as an onsite coordinator to provide right level of information and to undertake specific onsite activities of the project to ensure successful delivery of the project.
• Assign support tickets, Work Requests to team according to priority and providing status updates to client and team members
• Tracking the issues resolution time for SLA reporting purpose to client
• Provide expert advice and guidance on reporting, data analysis and issues.
• Participation in PeopleSoft Benefits Open Enrollment Activities like changing the setups and preparing Proof of Concept for the same.
• Training the Team with PeopleSoft functional knowledge in Base Benefits, Payroll for North America, HR, Workforce Administration, Manage Self Service, Employee Self Service
• Production Support for Issues Related to Payroll, Benefits and BenAdmin and HR