SUMMARY

• Project Manager /Project Lead/Functional Consultant/Business Analyst /Testing Consultant with over Sixteen years of experience in CRM & ERP projects of varied sizes and complexities.
• Expertise in business development, PMO, analysis, Client Interfacing, implementing, developing, migrating, training and deploying HRMS/HCM, Payroll, Benefits, Benefits Administration, Absence Management, Talent Acquisition/e - Recruit, Resource Management, Time &Labor, Manager, Competency Management, Self Service, Employee Self Service, Enterprise sales force, call center, help desk and service automation systems.
• Hands on client expertise in the areas of program management, Big 5 management experience as Business Analyst, business process re-engineering, process improvement, consulting and integration. Management experience includes business development, proposal writing, estimation, and staffing, managing budgets, P & L’s for multiple projects. Strong and diverse management consulting experience utilizing multiple project methodologies including Compass, AIM, and Waterfall within Services, Consumer Products/Retail, Telecommunications, and Financial, Mortgage Industries using RUP and UML.
• Specialized in executing multiple projects in HRMS, North American Payroll, Benefits, Benefits Admin, Time and Labor, Absence Management, Resource Management, Talent Acquisition Management, Candidate Gateway and Self Service Modules (e-Pay, e-Benefits, e-Recruit), CRM.
• Wrote test cases extensively and tested them for system and production testing.

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Peoplesoft Business Analyst

Environment: Peoplesoft HRMS 9.2 Testing: HP Quality Center 9.2

Responsibilities:

• Business Analyst overseeing the Integration project of acquired company, to PeopleSoft 9.2 system.
• Update Project plan, Project status and Raid log to track and provide feedback on Project health.Identify resource needs and provide Functional feedback on the Net New Business process for the merged company
• Conduct Business Requirement gathering sessions with clients for PeopleSoft HCM 9.2 and Benefits.
• Review Base Benefits, Ben Admin and Open enrollment setup in preparation for Open Enrollment process.
• Create Base Benefits and Automated Benefits templates to use as data uploads for new Benefit rates, Eligibility, Benefit Programs, Coverage’s, calculations and Events statuses.
• Conduct Fit Gap analysis review of Business requirements identifying Gaps and resolution.
• Compose Functional requirements based on Business requirements gathered.
• Conduct analysis and review of conversion process and conduct mapping of ADP EV4 data records to Psoft 9.2 Record tables
• Conduct Interface Analysis and gather requirements for new file layouts to be sent to vendors.
• Configure and setup company table, payroll calendar, paygroup, earnings table, deduction tables to ensure mapping to ADP Ev5 system is in Sync
• Create and executed Test Scenarios and test scripts as part of Benefits OE testing.
• Identify all required CORE HR tables and gather details for new company structure
• Process necessary HR and Benefits Transactions for testing purpose.
• Lead Payroll Business Analyst overseeing the Integration project of acquired company, to PeopleSoft 9.1 system.
• Ensure that a structured Requirements are updated with changes requrired to capture modifications to existing customized programs
• Conduct Interface Analysis with Technical teams and vendors to identify risk of affected interfaces.
• Document the redesign of core business processes and the application of new custom programs
• Present best testing methods using current process to ensure acquired company is process in payroll.
• Configure and setup company table, payroll calendar, paygroup, earnings table, deduction tables
• Conduct System testing of full cycle payroll runs for new implemented company
• Process necessary HR, Benefits and Payroll Transactions for testing purpose
• Validate and reconcile absence management and payroll data processed for new companies.

Confidential

Peoplesoft Business Analyst

Environment: Peoplesoft HRMS 9.2

Responsibilities:

• Analyzing the Complex Time Rules, Setup and Workflows.
• Experience as a Time and Labor consultant for implementations of large employee populations with complex rules and union representation.
• Supported client through design analysis, integration testing and parallel testing using TCD’s, web clock and elapsed time processing.
• Dedicated Production Support for T& L activities
• Provide project charter for Peoplesoft Upgrade Project from Peoplesoft 8.9 to 9.2 for US Payroll, HR, Benefits, Time and Labor, Absence Management
• Analyzing the requirements for US Payroll, HR, Benefits, Benefits Administration, Time and Labor, Resource Management, epay, ebenefits, eperformance, eprofile, edesktop manager
• In depth fit gap analysis on all functionality (Workforce Admin, North American Payroll, Benefits, Benefits Administration, Time and Labor, Absence Management, Employee Self Service, Manager Self Service).
• Develops data requirements and Data Dictionaries
• Monitor and document timeliness of delivery of assigned tasks vs. documented requirements.
• Identifies opportunities for integration points with other enterprise systems
• Configured PeopleSoft Absence Management: Created schedules for part time and full time employees, entitlements and accruals for vacations, absences types (Leave of absence, unjustified, vacations, PTO). Defined rules for each absence type, entry, approval, and absence elements.
• Create Absence accrual system with option to sell previously un-worked days based on time and Labor results
• Create custom Absence plans and accruals based on assignments and jobcodes
• Involved creating custom Absence program to handle multiple customers
• Create Absence Rules for multiple Paygroups
• Created custom rules to handle Time in and out for partial day Absence requests.
• Variance reporting to clients.
• Mapping of Absence Management Pay Groups to North America Payroll Pay Groups.
• Provided To Be process documentation, functional customization design requests for online pages, automated processes and custom rules, configuration validation, rules testing and security in Time and Labor
• Functional Lead consultant involved with Business Process Analysis, Fit Analysis and Development Design to support expanding the Time and Labor functionality to implement schedules, automated overtime processing, leave tracking, interfacing to Project Costing and converting from Salaried/Monthly to Exception Hourly/Biweekly Payroll
• Use of Unified Modeling Language
• Defining the overall test approach and strategy.
• Document/Validate/Execute test scenarios, test scripts, and expected results in stored in shared directory.
• Responsible for obtaining sign-off on test scenarios and test scripts.
• Overall project planning including resource planning, establishing timelines, setting priorities and assigning work.
• Ensuring maintenance and availability of the test environment.
• Effectively communicating project status, risks and mitigation strategies to management.
• Mentoring junior Business Analysts.
• Provided training sessions to end users
• Providing subject matter advice on Core HRMS,Payroll,Time & Labor and Absence Management on an as needed basis.

Confidential, Silver Spring, MD

Functional Lead

Environment: Peoplesoft HRMS 9.0

Responsibilities:

• Provide project charter for Peoplesoft Upgrade Project from Peoplesoft 8.3 to 9.0 for US Payroll, HR, Benefits, Time and Labor, Absence Management
• Analyzing the requirements for US Payroll, HR, Benefits, Benefits Administration, Time and Labor, Resource Management, epay, ebenefits, eperformance, eprofile, edesktop manager
• In depth fit gap analysis on all functionality (Workforce Admin, North American Payroll, Benefits, Benefits Administration, Time and Labor, Absence Management, Employee Self Service, Manager Self Service).
• Monitor and document timeliness of delivery of assigned tasks vs. documented requirements.
• Configured PeopleSoft Absence Management: Created schedules for part time and full time employees, entitlements and accruals for vacations, absences types (Leave of absence, unjustified, vacations, PTO). Defined rules for each absence type, entry, approval, and absence elements.
• Create Absence accrual system with option to sell previously un-worked days based on time and Labor results
• Create custom Absence plans and accruals based on assignments and jobcodes
• Involved creating custom Absence program to handle multiple customers
• Create Absence Rules for multiple Paygroups
• Created custom rules to handle Time in and out for partial day Absence requests.
• Variance reporting to clients.
• Mapping of Absence Management Pay Groups to North America Payroll Pay Groups.
• Provided To Be process documentation, functional customization design requests for online pages, automated processes and custom rules, configuration validation, rules testing and security in Time and Labor
• Functional Lead consultant involved with Business Process Analysis, Fit Analysis and Development Design to support expanding the Time and Labor functionality to implement schedules, automated overtime processing, leave tracking, interfacing to Project Costing and converting from Salaried/Monthly to Exception Hourly/Biweekly Payroll
• Configuring the Complex Time Rules, Setup and Workflows.
• Experience as a Time and Labor consultant for implementations of large employee populations with complex rules and union representation.
• Supported client through design analysis, integration testing and parallel testing using both TCD’s, web clock and elapsed time processing.
• Dedicated Production Support for T& L activities.
• Defining the overall test approach and strategy.
• Document/Validate/Execute test scenarios, test scripts, and expected results in stored in shared directory.
• Responsible for obtaining sign-off on test scenarios and test scripts.
• Overall project planning including resource planning, establishing timelines, setting priorities and assigning work.
• Ensuring maintenance and availability of the test environment.
• Effectively communicating project status, risks and mitigation strategies to management.
• Provided training sessions to end users
• Providing subject matter advice on Core HRMS,Payroll,Time & Labor and Absence Management on an as needed basis.

Confidential, Troy, MI

Functional/QA Analyst

Environment: Peoplesoft HRMS 9.0 Testing: HP Quality Center 9.2

Responsibilities:

• Reviewed and understood business requirements, functional requirements, and design documents.
• Conducted design and requirement walkthrough
• Analyzed requirements for US and Canadian Payroll and Time & Labor
• Validated the deliverables received against user expectations.
• Monitored and documented timeliness of delivery of assigned tasks vs. documented requirements.
• Provided in depth fit gap analysis on all functionality (Workforce Admin, North American Payroll, Benefits, Time and Labor, Absence Management and self service Module) from PS 8.3 to PS 9.0 and gap analysis on customized pages.
• Configured PeopleSoft Absence Management: Created schedules for part time and full time employees, entitlements and accruals for vacations, absences types (Leave of absence, unjustified, vacations, PTO). Defined rules for each absence type, entry, approval, and absence elements.
• Create Absence accrual system with option to sell previously un-worked days based on time and Labor results
• Create custom Absence plans and accruals based on assignments and jobcodes
• Mapping of Absence Management Pay Groups to North America Payroll Pay Groups.
• Provided To Be process documentation, functional customization design requests for online pages, automated processes and custom rules, configuration validation, rules testing and security in Time and Labor
• Functional Lead consultant involved with Business Process Analysis, Fit Analysis and Development Design to support expanding the Time and Labor functionality to implement schedules, automated overtime processing, leave tracking, interfacing to Project Costing and converting from Salaried/Monthly to Exception Hourly/Biweekly Payroll
• Configuring the Complex Time Rules, Setup and Workflows.
• Experience as a Time and Labor consultant for implementations of large employee populations with complex rules and union representation.
• Supported client through design analysis, integration testing and parallel testing using both TCD’s, web clock and elapsed time processing.
• Dedicated Production Support for T& L activities
• Trained the employees on the use of Resource Management
• Executed test cases for Absence & Time and Labor Process.
• Logged in the defects and re-tested the defects after verifying the functionality.
• Provided training sessions to end users
• Providing subject matter advice on Core HRMS, NA Payroll, Time and Labor and Absence Management on an as needed basis.

Confidential, Providence, RI

Project Manager

Environment: Peoplesoft HRMS 8.8

Responsibilities:

• Provided project charter for Peoplesoft Merger Project.
• Ensured adherence to documented SDLC practices of the client.
• Monitored group performance, i.e. Weekly/monthly status reports, weekly status meetings.
• Controlled day-to-day activities for Peoplesoft Merger project on Peoplesoft 8.8.
• Controlled the resources for both contingent and client.
• Tracked the time and effort for the project.
• Tracked the issues for the project and alerting the top management for any major issues.
• Review and understand business requirements, functional requirements, and design documents for HRMS, Payroll, and Benefits,Time and Labor

Confidential, Horsham, PA

Functional Consultant

Environment: Peoplesoft HRMS 8.8

Responsibilities:

• To review and understand business requirements, functional requirements, and design documents.
• Developed of Business Plan to address priority items as identified by users for Project.
• Configured PeopleSoft Absence Management: Created schedules for part time and full time employees, entitlements and accruals for vacations, absences types (Leave of absence, unjustified, vacations, PTO). Defined rules for each absence type, entry, approval, and absence elements.
• Create Absence accrual system with option to sell previously un-worked days based on time and Labor results
• Create custom Absence plans and accruals based on assignments and jobcodes
• Mapping of Absence Management Pay Groups to North America Payroll Pay Groups.
• Provided To Be process documentation, functional customization design requests for online pages, automated processes and custom rules, configuration validation, rules testing and security in Time and Labor
• Functional Lead consultant involved with Business Process Analysis, Fit Analysis and Development Design to support expanding the Time and Labor functionality to implement schedules, automated overtime processing, leave tracking, interfacing to Project Costing and converting from Salaried/Monthly to Exception Hourly/Biweekly Payroll
• Configuring the Complex Time Rules, Setup and Workflows.
• Experience as a Time and Labor consultant for implementations of large employee populations with complex rules and union representation.
• Supported client through design analysis, integration testing and parallel testing using both TCD’s, web clock and elapsed time processing.
• Dedicated Production Support for T& L activities
• Trained the employees on the use of Resource Management
• Executed test cases for Absence & Time and Labor Process.
• Logged in the defects and re-tested the defects after verifying the functionality.
• Provided training sessions to end users
• Created functional and technical test cases for conversion of US Earnings Balance, Tax Balance, General Deduction, Deductions and Garnishment Balance, Check Year to Date, Mail Drop Code and Direct Deposit Conversion.
• Executed test cases for post payroll activities such as Positive Pay, Direct Deposit, Laser Check Printing, Check Reconciliation Report
• Created UAT Test cases for Tax Update 06-D
• Tested all the functionality for Tax Update 06-D
• Created UAT Test cases for Tax Update 06-E
• Tested all the functionality for Tax Update 06-E
• Created UAT Test cases for Tax Update 06-F
• Tested all the functionality for Tax Update 06-F
• Tested the Year End activities for 2006
• Created UAT Test cases for Tax Update 07-A
• Tested all the functionality for Tax Update 07-A
• Assisted in Production support on Payroll
• Providing subject matter advice on Core HRMS, NA Payroll, Time and Labor and Absence Management on an as needed basis.

Confidential, Hartford

Project Manager

Environment: Peoplesoft HRMS/HCM 8.9, Peoplesoft CRM 8.9 Project Management Tool: Plan View version 7.4.1

Responsibilities:

• Provided project charter for Peoplesoft Upgrade Project from Peoplesoft 8.3 to 8.9
• Ensured to follow documented SDLC practices of the client.
• Monitored group performance-Weekly/monthly status reports, weekly status meetings
• Controlled day to day activities for Peoplesoft Upgrade project from 8.3 to 8.9
• Controlled the resources for both onsite and offshore.
• Controlled additional project on HRMS imaging project used in conjunction with a Peoplesoft project.
• Tracked the time and effort for the entire duration of project.
• Monitored and Resolved issues on Confidential ’s Peoplesoft integration with other legacy systems like the Citistreet integration and Tower Perin.
• Monitored and Controlled the service request for imaging upgrade used by Human Resources.
• Reviewed and understood business requirements, functional requirements and design documents
• Provided expert analysis for customer personnel and third party partner consultants involved in various strategic planning, ROI analysis, best practice’s assessment and benchmarking by using IBM RUP and UML
• Provided consulting services to customers on their HCM/HRMS, Talent, North American Payroll, Benefits, Benefits Administration, Absence Management and Time & Labor, and best utilization of the product in their environment.
• Orchestrated the effort in formulating business strategies for various customers such as competitive strategy, new product introduction and customer segmentation to better align their organizations and business processes.
• Conducted design and requirement walkthrough.
• Development of a business plan to address priority items as identified by users for the project
• Validated the deliverables received against user expectations.
• Monitored and document timeliness of delivery of assigned tasks vs. documented requirements.
• Provided subject matter advice on HRMS/HCM on time-to-time basis to client.

Confidential, Baton Rouge, LA

Sr. Peoplesoft HRMS Consultant

Environment: Upgrade Peoplesoft HCM 8.3 to 8.9

Responsibilities:

• Provided project charter for Peoplesoft Upgrade Project from Peoplesoft 8.3 to 8.9
• Ensured adherence to documented SDLC practices of the client.
• Monitored group performance-Weekly/monthly status reports, weekly status meetings.
• Validated the deliverables received against user expectations.
• Lead a team comprising of technical and functional through all stages of primary and secondary support with strong work allocation & management skills.
• Provided In depth fit gap analysis on all functionality (Workforce Admin, North American Payroll, Benefits, Time and Labor and self service Module) from PS 8.3 to PS 8.9 and gap analysis on customized pages.
• Conducted requirement gathering and fit gap sessions.
• Prepared the functional design document.
• Interfaced time management from Kronos to Time and Labor Module that fits BCBS Policies.
• Created test cases for for upgraded PS 8.9 Version.
• Provided subject matter advice on HRMS on as needed basis to client.
• Provided training sessions to the end users.

Confidential, Atlanta

Senior Project Manager

Responsibilities:

• Reviewed and understood business requirements, functional requirements, and design documents.
• Provided expert analysis for customer personnel and third party partner consultants involved in various strategic planning, ROI analysis, best practice’s assessment and benchmarking by using IBM RUP and UML.
• Provided consulting services to customers on their HCM/HRMS, e-Recruit workforce, North American Payroll, Benefits and best utilization of the product in their environment.
• Oversaw the customization of the eRecruit functionality to meet the business requirements.
• Orchestrated the effort in formulating business strategies for various customers such as competitive strategy, new product introduction and customer segmentation to better align their organizations and business processes.
• Developed a business plan to address priority items as identified by users for Project.
• Performed quality assurance reviews of requirement and design components that have been created by team members.
• Monitored and documented timeliness of delivery of assigned tasks vs. documented requirements.
• Provided subject matter advice on HRMS/HCM on time-to-time basis to client.

Confidential

Asst Vice President

Environment: Peoplesoft HRMS/HCM 8.3 & Speed ( Confidential e-HR Database), Peoplesoft CRM 8.3

Responsibilities:

• Reviewed and understood business requirements, functional requirements, and design documents.
• Provided expert analysis for customer personnel and third party partner consultants involved in various strategic planning, ROI analysis, best practice’s assessment and benchmarking by using IBM RUP and UML.
• Provided consulting services to customers on their HCM/HRMS, e-Recruit, Global Payroll, Benefits and Time & Labor, Support, Quality, Service, Sales, Marketing and Help Desk processes, and best utilization of the product in their environment.
• Customized the entire requirement for Personal details, Job details, and Payroll roll data’s and Time & Labor for employees of Confidential Europe, Africa, Middle East and Asia.
• Managed complete business requirements, budget, issues, tasks, by using RUP and UML.
• Orchestrated the effort in formulating business strategies for various customers such as competitive strategy, new product introduction and customer segmentation to better align their organization and business processes.
• Conducted various demonstrations of Business functionality and facilitated strategic planning and analysis for upper level management