Senior Application Developer/peoplesoft Technical Support Consultant Resume
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Chandler, AZ
SUMMARY
- Program management for enterprise human resources and financials systems serving 300+ users
- Successful project leadership for major system updates, upgrades, and migrations
- Supervision and performance evaluation of technical professionals
- Software development and support, including database administration and tuning
- Exceptional customer service and system availability scores for managed support scenarios
- Expert knowledge in the following PeopleSoft areas:
- HCM, Payroll, and Benefits Administration versions 4 through 9.1
- Major upgrades, including HRMS 8.0 to 9.0 and Financials 8.0 to 8.4 SP1
- Tax updates
- PeopleSoft Financials 7.02 - 9.1
- Working knowledge in the following:
- PeopleSoft Enterprise Performance Management 8.9
- Budgeting
- Enterprise Portal 9.1
- Report and program development in SQR
- Software: PeopleSoft, SAP, MS Office, MS Access, MS Exchange, MSSQL Server 6.5-2012, Dreamweaver
- Programming Languages: Java, BASIC, C, C++, Visual BASIC, Xojo, .NET, Pascal, Delphi
- Data and Reporting Languages: SQL, SQR
- Scripting Languages: HTML
- Database Administration: MS SQL Server 6.5-2012 and Oracle 7.0-11g
- Operating Systems: Windows 95-Windows 8.1, Windows Server, Mac OS X, Linux, BSD and HP-UX UNIX
- Network: TCP/IP, WAN Troubleshooting, Windows Networking
- Desktop support and troubleshooting
- VOIP and cellular technologies
- Tuxedo and WebLogic iOS software development for iPhone and iPad using Objective-C and Swift
- Android platform development
- Control-M job scheduling software
PROFESSIONAL EXPERIENCE
Confidential, Chandler, AZ
President
Responsibilities:
- Technical support of Mac, Windows iOS and Android devices
- Seminars and classes in Cybersecurity, mobile/desktop devices and systems
- Mobile application development on Android and iOS platforms
- Working with Amazon AWS, Java and XML technologies
- Released PolarBMI Lite and Polar BMI for Android and iOS devices
- Amazon Web Service S3 and RDS using Windows technologies
- PeopleSoft Time and Labor Rule and SQR development for state government client
Confidential, Tempe, AZ
Senior Application Developer/PeopleSoft Technical Support Consultant
Responsibilities:
- Technical support of PeopleSoft HRMS 9.1 and Financials 9.0 on HP-UX systems
- Provides functional support and troubleshooting for enterprise staff in PeopleSoft HRMS and Financials
- Debugs COBOL applications and apply customizations as needed
- Direct development of PeopleSoft reports and panels/pages in support of business units
- Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.50
- Application of Tax Updates to HRMS 9.1
- Modifications and updates of PeopleSoft on Oracle 11g database
- Monitoring and troubleshooting of UNIX jobs
- PeopleCode development in HRMS and Financials
- Monitoring and scheduling of jobs in Control-M
- PeopleSoft systems administration and configuration for Windows on PeopleTools 8.52
Confidential
Senior Application Developer
Responsibilities:
- Technical support of PeopleSoft HRMS 9.1 and Financials 9.0
- Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS and Financials
- Debugged COBOL applications and apply customizations as needed
- Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.52
- Modifications and updates of PeopleSoft on Oracle 11g database
Confidential, Owner
Independent Consultant
Responsibilities:
- Wrote testing scripts for Time and Labor 9.1 implementation
- Web site development using PHP and MySQL and Dreamweaver iPhone and iPad development on iOS 6.X
- Macintosh training and technical support
- Provide technical assistance to PeopleSoft Financials 9.1 implementation (AM/GL/AR/AP/ePro)
- Support integration between Financials 9.1 and PeopleSoft Enterprise Portal
- Direct development of PeopleSoft reports and panels/pages in support of business units
- Oversee planning and change controls for PeopleSoft Financials and related SQR programs
- Provide technical support for Financials and HR implementation teams
- Provide functional support and troubleshooting for enterprise staff in PeopleSoft HRMS
- Debug COBOL applications and apply customizations as needed
- Oracle WebLogic and Tuxedo Server Administration on PeopleTools 8.51 Linux and Windows Server 2008
- Application of Maintenance Packs to HRMS 9.1
- Modifications and updates of PeopleSoft on Oracle 11g database
Confidential
IT Applications Developer IV/Consultant
Responsibilities:
- Supervised maintenance and updates for PeopleSoft HRMS and US Payroll solutions
- Directed development of PeopleSoft reports and panels/pages in support of business units
- Oversaw planning and change controls for PeopleSoft HRMS and related SQR programs
- Maintenance and development for vendor interfaces and for electronic data interchanges
- Provided technical support for HR staff in Benefits Administration and COBRA
- Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS
- Debugged COBOL applications and apply customizations as needed
- Successfully retrofitted custom health and safety module to HCM 9.0
- Worked on upgrade from HCM 8.8 SP1 to HCM 9.0
- BEA WebLogic and Tuxedo Server Administration on PeopleTools 8.48 and 8.49
- Application of Maintenance Packs to HRMS 9.0
- Technical support for Talent Acquisition Manager and ePerformance 9.0 implementations
- Modifications and updates of PeopleSoft on Oracle 11g database
- Functional analysis and fit-gap management for PeopleSoft functional users
- Coordination and implementation of disaster recovery plans with enterprise architecture team
Confidential
Principal Information Systems Analyst/ PeopleSoft Lead
Responsibilities:
- Managed the corporate PeopleSoft HRMS support and development staff
- Assisted senior management with long-term strategic planning of PeopleSoft infrastructure and budget
- Supervised maintenance and updates for PeopleSoft HRMS and US Payroll solutions
- Directed development of PeopleSoft reports and panels/pages in support of business units
- Oversaw planning and change controls for PeopleSoft HRMS and related SQR programs
- Managed maintenance and development for vendor interfaces and for electronic data interchanges
- Provided technical support for HR staff in Benefits Administration, COBRA, and Benefits Billing
- Provided functional support and troubleshooting for enterprise staff in PeopleSoft HRMS 7.5- 8.9
- Provided functional support and troubleshooting for enterprise staff in Financials 7.02-8.9 (GL/AP/PO/AR/BI)
- Debug COBOL applications
- 7 years experience managing projects and team members for the following:
- Upgrade of HRMS 8.0 SP1 to HCM 8.8 SP1
- Upgrade of Education and Government HRMS 7.51 to 8 SP1
- Upgrade of HCM 8.8 SP1 to 8.9
- Implementation of eRecruit 8.8 SP1
- Implementation of Enterprise Performance Management 8.9 Budgeting
- Earned three awards for excellence in customer service