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Senior Peoplesoft Business Analyst Resume

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Baltimore, MD

SUMMARY

  • 9+ years of experience with PeopleSoft 9.2/9.1/9.0/8.9/8.8/8.4/8.3/8.0/7.5/7.0.
  • Experience includes PeopleSoft Finance modules like GL, Treasury, AP, Purchase Order, eProcurement, Purchasing.
  • Experience in SQR, Crystal Reports and n vision.
  • Experience in People Tools like People Code, Appication Designer, Application Engine, Component Interface, PS Security, Process Scheduler, PS/Query, Data Mover, Import Manager, Integration Broker, Process Monitor, Application Package, Workflow and Utilities (SQL Trace and People Code trace)
  • Strong Techno - Functional experience inPeopleSoftFinance 9.2, 9.1/9.0/8.9, 8.8. Experience in analysis, design, and development and testing of variousPeoplesoftmodules such as GL, Order to Cash process, Purchase Order.
  • Experience in Upgrades and new Implementations, Conversions, Migrations, Interfaces and Reporting.
  • Expertise in all phases of the System Development Life Cycle including Requirements Definition, Data Conversion and System Implementation.
  • Experience in Trouble shoot and provide resolutions and Hands-on experience onPeopleSoftInternet Architecture (PIA). Experience in good Project Management and decision making skills and Proficient in mapping business requirements, designing & developing customized solutions, trouble-shooting for complex information systems management.
  • Experience in work planning, management, project scope, status and tracking, project staffing, team integration and managing overall project quality and deliverables.
  • Good experience in Requirement Analysis and preparing Functional and Technical design documents for Enterprise Portal. Good knowledge of wholePeopleSoftEnterprise Portal functionality to do impact analysis for any customizations.
  • Experience inPeoplesoftproduction support, enhancements, and upgrades to existing and newPeopleSoftHCM andPeoplesoftCRM Customer Support.
  • Experience in business-related project milestones such as in Requirements Gathering, Data Modeling (logical and physical design of databases), Business Gap Analysis, Unit/Integration Testing, Data Migration, User, and System Maintenance.
  • Experience inPeopleSoftFinancials 9.1/9.0/8.0 and used Application Designer, UNIX shell scripting, HTML/DHTML, People Code, SQR, Application Engine, Application Package, Crystal Reports, Integration Broker, Component Interface, JavaScript and Oracle (creation of complex SQL, Query optimization, creating database triggers, creation packages and procedures) from version 8, 9i, 10g.
  • Performed multiple consulting roles during my career including Project manager, Project Lead, Technical/FunctionalConsultant. Experience in maintain the message betweenPeopleSoftFSCM and HRMS modules using the integration broker monitor and toolset.
  • Experience Installation, administration and upgrades ofPeopleSoftenvironments on an Oracle/Solaris,PeopleSoftapplication architecture including the table structure, delivered objects, design standards, protocols and Involved in variousPeopleSoftApplications Up gradation using Upgrade/ Change Assistant. Experience in managing people and projects in various phases of the Software Development Life Cycle, especially object Oriented Software Design and Development.
  • Intangibles: Solid team leading capabilities, Dependable Communication Skills, Mechanical Focus and Discipline, High Work ethics, Reliable Organizational and multi-tasking skills, Strong Quantitative and Problem Solving skills, Patient and Professional attitude.

TECHNICAL SKILLS

Business Tools: Peoplesoft Financials 9.2/9.1/9.0/8.8/8.9/8.4 Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case),HCM, MS Visio,MS Project, MS Access, MS Office Suite, Visual Paradigm, Doors, Erwin Data Modeler 4x, Business Object (Crystal Reports)

Business Skills: PeoplesoftFinancials 8.4 (GL, AR, AP), PeopleCode, Peoplesoft Tools 8.53, 8.52, 8.51, 8.50, 8.49, 8.48, SQR, SQL, Crystal Reports, PS Query, Oracle and Windows2000.

Worked on automizing the process to send Peoplesoft Data to Oracle ERP System:

Methodologies: RUP, OOAD, UML & Business/Data Modeling

Testing Tools: Win Runner, Load Runner, Test Director, Quick Test Pro, PR Tracker

Operating Systems: Windows XP/95/98/NT/2000, Mac OS X, DOS, UNIX, Linux

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2

Languages: UML, C, C++, HTML, Java, SQL, PL/SQL, ASP.NET

PROFESSIONAL EXPERIENCE

Senior PeopleSoft Business Analyst

Confidential, Baltimore, MD

Responsibilities:

  • Support requirements triage in MQC to select release specific requirements - identify relationships and dependencies between requirements, estimate technical effort and perform Impact Analysis.
  • Performed extensive fit/gap analysis and identified problems and resolutions for implementing the respective ERP systems.
  • Working on PeopleSoft FSCM upgrade from 9.0 to 9.2 and providing technical development support to PeopleSoft HCM 9.1
  • Working on Legacysystemsanalysis, new functionality design and application customization to specification.
  • Responsible for PeopleSoft architecture and technology on Implementation project for PeopleSoft HCM 9.0
  • Provided functional Peoplesoft Financial expertise to end users and the technical team.
  • Facilitated JAD sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces.
  • Data models, and use-case realizations using RUP tools in Agile.
  • Involved in Fit-gap Analysis with the client ERP implementation team to help understand the current Business Process.
  • Preparation of Fit Gap Analysis of PeopleSoft 9.2 Supply Chain Modules and the current system.
  • Experience maintaining HCM Master Data to integrated Objects and Infotypes for auditing process and executing Design process
  • Robust knowledge of fully functional open-source ERP system
  • Assisted with the ongoing global implementation of the Peoplesoft system.
  • Support and maintain Peoplesoft FMS Public Sector and the encumbrance accounting application 9.0 and People Tools 8.49 module include Accounts Payable, Travel and Expense, eProcurement, Purchasing, Commitment Control, General Ledger, Asset Management, Project Costing
  • Worked with fully functional in-house ERP database & system
  • Updated HCM Master Data to track and identify data issues to support business processes especially for heavily automated HR Function.
  • Created Research to billing custom interface during FSCM upgrade.
  • Working on PeopleSoft FIS 9.2 and PeopleSoft HRMS 9.2
  • Manage and report on estimate vs actuals for all jobs and take appropriate action when WIP is at risk
  • With informatica development team to ensure profile rules are properly documented.
  • Created Test Strategy for PeopleSoft 9.2 Upgrade
  • Manage changes to requirements through change control -clear case, MQC, Documentum.
  • Gathered requirements to upgrade the Time and Attendance system from a client server to a web-based application with three methods of time entry; Time Clocks, Web and Teletime IVR.
  • BTS manufacturing model uses the work order (WIP) transactions while CTO Mfg model uses the PO transactions for order fulfillment.
  • Guided the ERP teams on using the system effectively, up to its maximum potential
  • Worked on portals for ESS & MSS Reports and HR Admin interactive forms (HCM Adobe Technology) & reports.
  • Support enterprise users on software issues from ERP applications
  • Assisted with the ongoing global implementation of the Peoplesoft financial system.
  • Worked closely with developers to define time calculations for regular overtime and special overtime pays.
  • Modified payroll and timekeeping processes for FLSA changes.
  • Led the in-house timekeeping system integration testing for release 2 of PeopleSoft My HR project, which involved converting the timekeeping and payroll systems
  • Specialized in ESS/MSS configuration including SAP Business Workflows, HCM Process and Forms & Guided Procedures for Enterprise Portal.
  • Product Lead for Oracle's PeopleSoft Product and engaged in release of PeopleSoft 9.2
  • Defined requirements to automate the daily imports from PeopleSoft into the Phoenix system.
  • Worked with Peoplesoft administrators to define the different security groups needed for different roles.
  • Customized Accounts Payable (A/P) pay-cycle process to create a lights out pay-cycle. Modifications required the integration of PeopleSoft Accounts Payable with Control-M scheduler.
  • Resolved issues with check printing, Crystal Reports, positive payment and Accounts Payable voucher matching functionality.
  • Conducted and/or assisted with FMS 9.2 eProcurement, Purchasing, Inventory, Grants Management, General Ledger, Accounts Payable, Asset Management and Project Costing.
  • Resolved build defects and implemented change requests, utilizing agile methods, for Asset Management, Billing, Contracts, Expenses, General Ledger, Payables, Project Costing, and Purchasing and Receivable PeopleSoft modules.
  • Bring outsourced Oracle E-Business Suite support in-house, improve business processes.
  • Customize and extend the Oracle E-Business Suite using flexfields, Forms Personalization, Oracle 10g PL/SQL and SQL*Plus scripts
  • Designed new Business Intelligence (BI) system using Oracle Discoverer 10g to provide reporting under Oracle Applications.
  • Reviewed requirements and answered questions from off-shore testing groups to test key functionality changes with the upgrade.
  • Responsible for PeopleSoft Financials Upgrade from application v9.0 to v9.2 and Applying the patches from PS Financials 92 Image 02, Image 03 and Image 04 using PUM.
  • Attended Workforce Connect and assisted Timekeeper administrators with their functions such as reporting Genie and automating workflow approvals.
  • Worked closely with the vendor to define work rules for different types of exempt and non-exempt employees.
  • Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
  • Gathered requirements to build an interface that loads employee demographic and Peoplesoft specific data directly from the HR system. Employee data appears in the Workforce Timekeeper application within 20 minutes.
  • Working on applying Tools patches and fixes for FSCM application.
  • Extensive knowledge of employee benefit laws and regulatory requirements; experience working with vendors to update SPD’s; experience administering FMLA, disability, and workers’ compensation leaves
  • Created customized report using OLAP Tools such as Crystal Report for business use.
  • Bring outsourced Oracle E-Business Suite support in-house, improve business processes.
  • Customize and extend the Oracle E-Business Suite using flex fields, Forms Personalization, Oracle 10g PL/SQL and SQL*Plus scripts.
  • LegacySystemsAnalysisand Development; Data Integration, Conversion and Interfaces.
  • Utilized the company's ERPprogram (Peoplesoft)to facilitate the flow of information between the business functions inside the organization.
  • Working with business analyst and senior management for PeopleSoft 9.2 upgrade Test Strategy
  • Met with the internal team to review functional changes for their preparation of web-based for regular employees and managers approving timesheets.
  • Produced metrics which provide management insight into the requirements process, to include, status, size, volatility, quality, effort, etc.- Visio, Rational Tools, Traceability Matrixes.
  • Participated and Created the Selenium Test Automation Strategy for PeopleSoft 9.2
  • Performed after Action/Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with RUP and CMMi 3.

Environment: Windows XP/2000, Peoplesoft 9.2, 9.1, applications andPeopleTools 8.49/8.50/8.51/8.52/8.53 , Oracle, PL/SQL, Peoplesoft HCM/FSCM, MS-Project, MS-Office Suite, MS Visio, Rational Requisite Pro, Clear Case, Clear Quest, MS Visual Source Safe, Test Director 7.6, Quick Test Pro (QTP).

Sr. Peoplesoft Business Analyst

Confidential, Bridgeport, CT

Responsibilities:

  • Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
  • Develop project timelines, allocate resources and provide guidance on effective ERP project methodology
  • Created project plan with major milestones to manage SAP HCM Global Testing.
  • Research and evaluate business process, procedures and requirements as it relates to benefits utilization of PeopleSoft 9.1.
  • Directed the deployment of new accounting system including G/L, A/R, A/P and Billing modules.
  • Defined business and technical requirements, performed project management for a couple of business acquisitions. Automated the hiring process, benefits and payroll conversion processes for 14,000 new employees into the PeopleSoft HRMS 8.9 and PeopleSoft Payroll systems.
  • Defined functional and technical requirements for timesheet archiving of the PeopleSoft Time and Labor module.
  • Implement and Configuration for Procurement application in FSCM
  • Involved in planning and executingPeopleSoftEPM upgrade from 8.8 to 9.1.
  • Managed all areas of ERP including day to day support, production changes, maintenance and upgrades
  • Added much efficiency to the delivered upgrade scripts and steps. These conversions involved multiple software applications (General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Inventory, and Fixed Assets) across many databases.
  • Responsible for bug free delivery for various modules of Oracle peoplesoft HCM application
  • Research and analyze technology available out on the market that would be possible tools for the project. Design, and implement a paperless employment profile environment for the business workforce from applicant status to hired, performance review, to termination. PeopleSoft API was used to integrate pages within People HRMS and communication between PeopleSoft and non-PeopleSoft systems.
  • Bill functioned as the PeopleSoft Time and Labor subject matter expert on a new PeopleSoft 8.9 Time and Labor implementation.
  • Provide user assistance between the Information Technology group and the Business Unit partners with an emphasis in supporting Peoplesoft ERP system.
  • Implemented new PeopleSoft Financial Systems modules (Grants Travel and Expense, Receivables, Billing, Project Costing).
  • Worked on Legacy Systems Analysis and Development, Data Integration, Conversion and Interfaces.
  • Implemented PeopleSoft FSCM 9.1/HCM 9.1.
  • Customize and extend the Oracle E-Business Suite using flexfields, oracle 8i PL/SQL and SQL*Plus scripts, Oracle Forms, Oracle Reports
  • Provide and support for users of Oracle Discoverer. Design and develop data conversion programs relating to Oracle Project Contracts and Oracle Work in Process.
  • Worked with the SME’s to define business critical needs and analyze the possible technical solutions.
  • Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
  • Conducted joint requirements planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis & etc.
  • Worked on PeopleSoft application upgrade from PeopleSoft HCM 8.8 to PeopleSoft HCM 9.1.
  • Provide secondary support to PeopleSoft Asset Management, General Ledger and SCM.
  • Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
  • Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
  • Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
  • Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
  • Developed and managed project plans, schedules, issues log created and business-technical conflicts.
  • Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
  • Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
  • Expertise in the customization and implementation ofPeopleSoft9.1/8.9 HCM
  • Involved in the process of identifying the PeopleSoft Definitions used in the existing PeopleSoft HCM 8.8 application that will be impacted during upgrade process and documented the same
  • Defined business and technical requirements, performed project management for a couple of business acquisitions. Automated the hiring process, benefits and payroll conversion processes for 14,000 new employees into the PeopleSoft HRMS 8.9 and PeopleSoft Payroll systems.
  • Used Test Director which is a Mercury tool to help manage defects and issues log during the testing phase.
  • Involved in the creating the User Interface Specification Document and User Manual as per project specification with the help of development team
  • Involved in creating reports for the end users using Crystal reports from the gathered requirements.
  • Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives.
  • Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.

Environment: Rational Suite (Rose, Requisite Pro), Peoplesoft HCM/FSCM/CRM/EPM full life cycle implementation/ upgrade expertise includes Requirement Analysis, Gap Analysis, System Design, Windows XP/2000, HCM, SQL, XML, HTTP, MS-Project, MS-Office Suite, MS Visio, Win Runner, Load Runner, Test Director (Mercury Interactive), Java, Oracle

Peoplesoft Business Analyst

Confidential, Columbus, OH

Responsibilities:

  • Liaison between the client and development team to support the client’s data analysis and reporting needs.
  • Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
  • Lead Analyst team (5) for PeopleSoft HCM 9.1 upgrade from customized HCM 8.8 environment.
  • Responsible for PeopleSoft architecture and technology on Implementation project for PeopleSoft HCM 9.0
  • Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
  • Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
  • Successfully upgraded PeopleSoft HRMS customized online benefits pages and all benefits, and related SQR from release 8.3 to release 8.9.
  • Acquired Expertise in testing PeopleSoft HRMS, FSCM and Security Administration.
  • Experience in customization, implementation and support of the HCM PeopleSoft 9.1 Applications.
  • Worked on LegacySystemsAnalysisto lead the review and quality control process related to the extraction of business rules from cruciallegacytrade entry and processing applications.
  • Involved in gathering, analyzing business rules, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
  • Worked on the Business Objects Data Insight to analyze and monitor the claims reports.
  • Design and develop ad-hoc reporting system using Oracle Discoverer.
  • Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
  • Provide technical support to the Proof of Concept effort to implement and integrate PeopleSoft 9.1 Global Payroll and Financials and into the Confidential (PeopleSoft HCM) system.
  • Produced metrics which provide management insight into the requirements process, to include, status, size, volatility, quality, effort, etc. - Visio, Rational Tools, Traceability Matrixes.
  • Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
  • Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
  • Worked on Requirement Change Management System in Rational Requisite Pro.
  • Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
  • Manage Scope and change throughout the SDLC process of the product.
  • Analyzed existing data and used tools available to successfully forecast the pricing models.
  • Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
  • Identified areas of risk exposure and loss techniques adopted.
  • Developed detailed auditing and reporting of the current status and history of all components related to a product.
  • Worked on the maintenance, support and tuning of the PeopleSoft FSCM for the project.
  • Worked on Report Conversion process from SQR/Crystal to XML publisher in PeopleSoft 9.1 environment.
  • Translated customer/clients’ needs into new features and new services.
  • Develop process improvement projects by gathering and analyzing data.
  • Define Key Process Areas for different Projects.

Environment: Rational Suite (Rose, Requisite Pro),Expertise in Peoplesoft change Assistant, Peoplesoft v9.1; PeopleTools v8.5, PeopleCode, Peoplesoft HCM/FSCM,Application Reviewer; Application Reviewer; Application Data Conversion Process, Upgrade Methodologies, Rational Unified Process (RUP), HCM, Windows XP/2000, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel

Peoplesoft Business Analyst

Confidential, Philadelphia, PA

Responsibilities:

  • Performed requirement gathering & analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
  • Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
  • Worked on primary contact for all production support related issues in FSCM system.
  • Subject matter expert and mentor to three business analysts on the HCM team.
  • Analyze and implement Reporting needs for business (Queries, Crystal, SQR, Business Objects).Conduct User, meeting with business as well as IT and update stakeholders, Implement new business processes Study of requirements, Design/configuration of PeopleSoft( AR, Billing, Contracts, GL) enhancements.
  • Also working on install PeopleSoft (understand the PeopleSoft Internet Architecture - PIA). Using Change Assistant, running upgrade scripts and debugging when issues occur.
  • Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
  • Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
  • Hands on experience in configuration of SAP HCM modules
  • Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
  • Involved in the Business Objects Administration like CMC and CMS maintenance & security issues.
  • Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
  • Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
  • Conducted operations analysis of business workflow, process reengineering, productivity improvement, legacy systems analysis, integration and operational change management.
  • Assisted the technical team in translating application functionality into application architecture.
  • Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
  • Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
  • Organized meetings to discuss outstanding issues with QA and developers.
  • Wrote test scripts for User Acceptance Testing (UAT).

Environment: Rational Suite (Rose, Requisite Pro),Peoplesoft HCM v9.0, Peoplesoft HCM\FSCM 9.1,Rational Unified Process (RUP), HCM, Windows NT/XP/2000, UML, UNIX, MS-Project, MS-Office Suite, MS Visio, Mercury, WinRunner, Test Director

Business Analyst

Confidential, Memphis, TN

Responsibilities:

  • Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
  • Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
  • Financial and Supply Chain Management 9.1 GL AM AP and PO People Tools 8.52
  • Talked to the end users to create the process requirements and to proper explain to the design and development team the flow of future data modules.
  • Modeled the information and then came up with the requirements prioritization. Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on both, product and process requirements.
  • Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
  • Successfully upgraded PeopleSoft HRMS customized online benefits pages and all benefits, and related SQR from release 8.3 to release 8.9.
  • Created Use Cases documents and Use Case diagrams using Rational Rose.
  • Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
  • Created, executed and translated Manual Test Cases and scenarios into Automated Test Scripts in order to validate the functional requirements using Mercury Test Suite.
  • Planned and managed testing strategies through all phases of the software development, test and revision cycles in the Mercury Test Director.

Environment: Rational Suite (Rose, Requisite Pro), Peoplesoft Financials 8.1, Rational Unified Process (RUP), UNIX, UML, Win Runner, Test Director (Mercury Interactive), Java, SQL, C++, .Net

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