SUMMARY

• Around 8 years of IT experience at software design, development and implementation for full life cycle projects.
• Performed multiple roles in various phases of ERP Application like, Production Support, Enhancements, Implementations, Upgrade and conversions.
• Experienced working with flexible schedule to accommodate global business users across time zones and ability to provide support to both Offshore/Onshore Teams across different US/India state locations.
• Possess excellent skills in Fit/Gap analysis, test cases, user requirement analysis, data modeling, project management and documentation of functional and technical specifications as well as excellent communication and presentation skills.
• Experienced as PeopleSoft, Workday & SAP FSCM Technical/Functional on implementation, upgrading, and migration and testing projects.
• Develop Training and Testing Strategy. Assist with change management methodology / migration of code and projects from DEV to PROD.
• Hands on experience on PeopleSoft Development Tools like Application Designer, Process Scheduler, Workflow, Component Interface, People Tools, People Code, SQR, Application Engine, and PS Query File Layout.
• Good working experience in Oracle 8i/9i/10g and SQL Server 2000, DB2 using tools like SQL Navigator, Toad for performing SQL and PL/SQL programming.
• Expertise in creating Test Plans, Test Cases, Test Scripts and Test execution.

TECHNICAL SKILLS

ERP Application: PeopleSoft FSCM & HCM SAP ECC 5.0/6.0

People Tools: People Tools 8.54, 8.55, 8.56, Application Designer, People Code

Development Tool: Application Designer, Application Engine, People Tool,PS Query, Process Scheduler, Workflow, SQL Developer/TOAD, Putty

Reporting Tools: PS Query, SQR, BI Publisher, Crystal Report, nvision, Hyperion Reports

Databases: Oracle 9i, Oracle 10g, MS Access

Project Management & Tracking Tools: Visio, MS Project, MS PowerPoint, MS Word, MS Excel, Test Director, HP Quality Center testing tool, Remedy, Service Now

PROFESSIONAL EXPERIENCE

Confidential

Peoplesoft Analyst

Responsibilities:

• Participate in all stages of the PeopleSoft financials project lifecycle from discovery, planning, design, development through testing and deployment.
• Working with development team and USC BAs to gather requirements, determine the specifications for implementation.
• Troubleshooting and resolving functional issues, creating queries, assisting clients.
• Testing of all PeopleSoft Financial modules, process and functionality, to ensure delivery of quality solutions.
• Debugging the issues through trace files and providing the fixes for the same.
• Perform analysis of production reported issues after upgrade, resolve for issues like month end closure in AP, GL and Billing.
• Working on several bug reports relating to financials modules AP, GL relating to Withholding, Vendors, and Matching.
• Work on AP Withholding/TDS 1099, Voucher Posting, Payment and Payment Posting.
• Perform any other related tasks.

Environment: PeopleSoft FSCM 9.2(AP/AR/BI/GL/AM), People Tools 8.56, Application designer, SQL Plus, Application Engine, Oracle 9i, MS Excel

Confidential, CT

Senior Workday Analyst

Responsibilities:

• Good experience in full cycle of Workday Implementation - from the discovery phase to Project planning, Designing, Developing and Implementing interfaces (Workday Confidential, Recruitment, Payroll, Compensation, Time Tracking, Benefits) with other internal and external systems.
• Worked along internal HR and Business stakeholders to identify requirements, design enhancements and functionality to meet organization requirements.
• Defined business processes and Proposed new or improved processes by Functional analysis with validated new processes with the business process owners.
• Worked on complete cycle of Compensation (Compensation Criteria, Plans & Grades), Configuring Security to the employees in an organization.
• Analyzed change and update requests, Coordinated the execution of tests and integration within the module.
• Worked with internal HR in taking the requirements and doing the data entry for several scenarios.
• Worked on creating Workday Reporting writing for the compensation project like Budget Allocation, Bonus Allocation, Stock Allocation, Red Flag reports and complete compensation planning list reports.
• Participate in local and regional Workday module review session, requirement gathering session, facilitate requirements meetings, development walk through, and user acceptance testing sessions with the client.
• Analyzed the functionality of Time and attendance pages, components, records and menus. Tested the functionality of Time and attendance workflow related to payroll.

Confidential, Hopkins, MN

North America Finance & Tax Package Lead

Responsibilities:

• As a Finance & Tax WP lead (Onshore): responsible for managing/supporting 25 applications (North America and Global) based on multiple technologies and ensure to meet SLA’s and the highest levels of customer satisfaction.
• Supported PeopleSoft FSCM that includes GL (Multi-currency processing), Asset Management.
• Assisted in end to end support for Upgradation from PS 9.1 to 9.2.
• Created functional specs for old and new processes.
• Provided production support for 25 Finance & Tax applications.
• Hands-on writing test plans, creating test scripts, executing test cases, documenting test results.
• Keep tracking and reporting progress and status for escalated issues to higher manager and ensure timely resolution.
• Managed/supported weekend patching/outages, also was responsible for ticket allocations and keep tracking with associated resource by providing necessary support for issue/incident closure.
• Responsible for preparing, presenting & publishing the weekly/monthly operations metrics to client.
• Designed and implemented cross-training programs for Offshore team.
• Actively involved for CMDB/Info quest page setup as part of change management.
• Attended and provided input/suggestion on weekly meetings with client on deliveries.
• Maintained/updated the issue trackers categorically for management/future reference.
• Actively participated on Business Requirement Documents review, Functional Specifications and Technical Specifications review and validate against requirements.
• Involved in the smoke test for TSF project: related to one of the Gold application (Summit)
• Handled Asset Retirement implementation process and participated during go live cutover activities.
• Collaborated with management to improve and customize the reports related to production support.
• Coordinated escalation and resolution of major service issues and ensured to establish healthy relationship with client, business & other third-party vendors and negotiate avoiding escalations.
• Provided additional support to existing production support procedures and liaised with client/third partied to close all open issues.
• Performed as a change coordinator if any changes required to implement in production environment.
• Hosted/attended regular meetings/con calls with clients, Offshore and vendors to derive the accurate requirement.
• Responsible for coordinating KT to offshore people.

Environment: PeopleSoft FSCM 9.2(AP/AR/BI/GL/AM), People Tools 8.56, Application designer, Oracle 9i, MS Excel, Windows NT/2010, SAP ECC6.0

Confidential, Detroit, MI

Peoplesoft Finance Consultant

Responsibilities:

• Involved in Resolving day-to-day production tickets in PeopleSoft FSCM (Asset Management/ Accounts Payable/ General Ledger/ Accounts Receivable/ Grants/Contracts/Commitment Control) system.
• Lead functional walk-thru sessions with clients and executives, including project status presentations.
• Prepared and executed fit/gap sessions with the user community analyze all functional requirements for translation into functional fits and gaps.
• Develop Training and Testing Strategy. Assist with change management methodology / migration of code and projects from DEV to PROD. Address load balancing, Patch and bundle, architectural infrastructure, and parallel development.
• Prepared and maintained project plan, project scope, functional requirements, and functional solution specifications documents.
• Assisted with impact analysis, decision making, workarounds, and designs related to the functionality being implemented.
• Worked on several enhancement requests including changes to AR/express deposit pages, writing custom queries using the PS Query Tool, PeopleSoft Fluid interface, importing conversion Data, creating and configuring 3rd party Interfaces into and from PeopleSoft and out/in, to/from other systems.
• Conducted meetings with the Users and the testing team and involved in discussing their problems and helped them out in finding the proper solutions for their requirements.
• Organized and provided training sessions to development and QA team to reinforce their understanding of financial modules functionality and specifics of PeopleSoft applications.
• Created detailed test scripts for Functional Unit Testing and System Testing and load testing using ALM QC Tool.

Environment: PeopleSoft FSCM 9.2(GL/AP/AR/BI/AM/Grants/ Contracts/PC), People Tools 8.56, Application designer, SQL Plus, Application Engine, Oracle 9i, MS Excel

Confidential

SAP Financial Analyst

Responsibilities:

• Participate in all stages of the SAP financials project lifecycle from discovery, planning, design, development through testing and deployment
• Develop working relationships with other members of Finance Solutions team as well as the Global Finance Business Partners
• Share knowledge and information through regular communications and facilitation
• Engage on multiple, parallel projects and recurring activities
• Possess strong leadership abilities to manage other business analysts to drive larger project initiatives
• Act as a functional resource for technology development requests including projects, small enhancements, upgrades, patches and break fix issues within the Payroll module
• Gather and synthesizes functional specifications to design, develop, enhance, implement, and maintain system application.

Environment: SAP FICO ECC 6.0, SQL Developer

Confidential

SAP Analyst

Responsibilities:

• Served as liaison between business users and application service providers
• Conducted business process Gap Analysis between To-Be design and SAP standard Business Processes, and made recommendations for Process Improvement
• Translated business requirements into SAP functional requirements and created Functional Design Specifications
• Solved application and configuration issues and collaborated with other BSA's to ensure end-to-end business process integration
• Created Test Scripts, developed SAP User Procedures, Training Curriculum and conducted Training Sessions for all levels of end users.

Environment: SAP ECC 6.0, MS Office, JIRA

Confidential

Technical Business Analyst

Responsibilities:

• Gathered functional requirements and prioritized for application enhancements.
• Acted as a liaison between the business community and SAP Support Team.
• Documented, tested, and oversee all business processes within the modules.
• Prepared and executed test scripts and sign off on changes to production environment.
• Interacted and assisted Tech Team to modify interfaces to convert legacy Asset data to SAP Asset Management.
• Designed Purchasing workflow process.
• Troubleshoot GL Journal Edit issues.
• Worked with Business unit, setup Ledger.

Confidential

Internship in SAP FICO

Responsibilities:

• Analyzed and researched the legacy systems for SAP implementation
• Gathered business requirements, designed business processes diagrams
• Conducted stakeholder’s meetings to identify AS-IS and TO-BE business processes
• Analyzed the business processes and mapped to SAP functionality
• Configured and implemented SAP system
• Organized data migration, testing processes and provided training
• Conducted SAP HR training and post implementation support
• Worked closely with the technical teams and delivered technical solutions
• Worked and improved manual and automated processes.

Confidential

Full Time Contractor

Responsibilities:

• Assisted in business process and billing process., Analyzed, validated, and documented system and business requirements.
• Identified gaps in business operations and suggested solutions.
• Liaised between heads of the departments and resolved issues