SUMMARY

• 7+ Years of experience in Implementation, PeopleSoft HCM Design, Development, Implementation, Customizations, Upgrading, Reporting and Production support Projects using People Tools.
• Functional knowledge of PeopleSoft FSCM modules, extensively worked on Accounts Receivable, General Ledger, Expense, Financial Gateway and Payables Modules.
• Experience in the full lifecycle software development process as gathering, identifying, overseeing fulfillment of explicit and implicit business requirements as Business Analyst.
• Strong PeopleSoft Functional and hands - on experience in PeopleSoft (PS) HCM - Core HR, Talent Management, Workforce Administration, PS Reports, PS Query, PS Security, PS Workflow, Employee Self Service, Manager Self Service, Payroll.
• Implemented, documented and Supported PeopleSoft HCM 9.2/9.1. Expert in Configuring Setup tables related to Core HR, Position Management, Global Compensation Management, Commitment Accounting and Budgets, Candidate Gateway, Performance Management, and Security.
• Assist with preparation of financial reports for grants/contracts in accordance with funding source requirements.
• Experience in customizing PeopleSoft HRMS/HCM (HR, Workday, eModules and Compensation), Benefits, Payroll, ePerformance, and eRecruitment.
• Worked on Human Resources Information Systems (HRIS) PeopleSoft to support the timely, efficient and accurate processing of payrolls, administration of benefits, compensation and other HR programs and practices.
• SME Expert on PeopleSoft 9.2 Core HR, NA Payroll, NA Payroll integrations, Time and Labor, Absence Management, Time and Labor, Base Benefits, Benefits Administration, Security, Self Service and Dash- boarding.
• Implemented and Supported PeopleSoft HCM 9.2/9.1 for various clients. Expert in Configuring Setup tables related to Core HR, Position Management, Compensation, NA Payroll, Commitment Accounting and Budgets, Time & Labor, Benefits, Benefits Administration, Absence Management, Talent Acquisition Management/ Candidate Gateway, Performance Management, and Security.
• Expert in Requirements Gathering, Analysis, Prototyping and documenting current and new BusinessProcesses in Implementation, Upgrade, Integrations, Business Intelligence and Data warehouse projects.
• Expert in Analysis and Review of Business, Functional Design and Technical Requirements Specification documents.
• Conduct fit-gap sessions with HR, Pension, and Benefits business groups and gather business requirements for the Upgrade.
• Working closely with business and application owners and actively look for opportunities to enhance standards and improve process efficiency.
• Experience in PeopleSoft production support, enhancements, and upgrades to existing and new PeopleSoft HCM and PeopleSoft CRM Customer Support.
• Experience in business-related project milestones such as in Requirements Gathering, Data Modeling (logical and physical design of databases), Business Gap Analysis, Unit/ Integration Testing, Data Migration, User Training, and System Maintenance.
• Expertise in designing validations using Application Engine programs, People Code, People Tools Component Interfaces (CI), Excel to CI, Workflow, Application Packages, Application Messages, Web Services, On-line Customizations using the Application Designer and working with the Integration Broker.
• Expert in designing and developing reports in SQR, Crystal Reports, BI Publisher, PS Query and PL/SQL scripts used for databases and integrations. Expertise in writing ad-hoc queries using PS Query and Query Manager.

TECHNICAL SKILLS

PeopleSoftHCM: Core HR, Payroll NA, Global Payroll, Position Management, Benefits, Ben Admin, T&L, Absence Management, TBH, TAM/CG, Compensation, Performance Management, eProfile, ePay, ESS and MSS.

People Tools: App. Designer, App. Engine, App. Messaging, Activities,Businessprocesses, Component Interfaces,BusinessInterlinks, PeopleCode, Upgrade Assistant, Tree Manager, Query Manger and Workflow.

PS Admin Tools: Process Scheduler, Data Mover, Security, Application Server, Tree Manager.

Reporting & OLAP: SQR 3.x/4.x/6.0, PS Query, Query Manager, Query Tree.

Database/Servers: Oracle … MS Access, DB2, MS SQL Server.

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, CA

Sr. Peoplesoft HCM Business Analyst

Responsibilities:

• Research, troubleshoot, and resolve issues related to Payroll, Absence Management, Payroll, Time and Labor, HR issues, PeopleSoft development tools, application and tools SQL, and Oracle DBA-related challenges.
• Provided Production support with respect to HCM Time & Labor, Benefit Admin, Tax up gradation & Year end process as well as supporting PeopleSoft Project Costing.
• Maintained and supported all the HR Business processes like compensation, Hiring, Performance and talent management implemented on Peoplesoft.
• Customization and implementation of PeopleSoft 9.1 (HR, Payroll, Base Benefits, Benefits Administration, Self Service).
• Provided project-wide troubleshooting in PeopleSoft development tools, application and tools SQL, and Oracle DBA-related challenges.
• Configured the PeopleSoft Payroll system which included Earnings codes, Earnings Programs, Paygroups, Pay Calendars, Pay Run Ids.
• Debugged issues related to several payroll processes which included Load Time and Labor, Pay Calculation, Pay Confirmation.
• Completed in depth analyzes of PUM images delivered by Oracle which included identifying bug fixes as well as identifying new enhancements which have been delivered.
• Setup Time Reporting codes, Time Reporting programs, Workgroups, Rule programs in PeopleSoftTime and Labor.
• Built Templated built as well as Custom Time and Labor rules,Participated in walkthrough and defect report meetings periodically.
• Created Test plans and Test Cases as per the business and Technical requirements and Coordinated disparate technical/functional teams to create design and deliver on-time solution
• Prepare Requirement Traceability Metrics and Test documents by analyzing the Functional and Business Requirements and prepare Test plans based on it.
• Debugged issues related to several payroll processes, which included Load Time and Labor, Pay Calculation, Pay Confirmation.
• Analyzed current PeopleSoft system to design and configure 9.2 tables for HR, Benefits (Benefits Administration), ePerformance and Talent Management (Succession Planning).
• Assisted project team with functional analysis, educate business groups for delta knowledge between PeopleSoft 9.1 and 9.2 HCM and demonstrate and evaluate key enhancements in the new release which include: Payroll - Garnishments Setup and Processing Enhancements.
• Responsible for the conversion of all necessary pension and benefits data from various legacy applications into an existing PeopleSoft HCM database.
• Worked as a hands-on function lead of analysts to support the PeopleSoft HCM/ELM 9.2 Upgrade effort.
• Navistar is an Application Management project which involves PeopleSoft technologies like Integration Broker, Peopletools, Component Interface, PeopleCode, Application Engine etc.
• Extensively work on Data conversion process from various legacy systems to PeopleSoft HCM/ FSCM 9.2.
• Worked on Report Conversion process from SQR/ Crystal to XML publisher in PeopleSoft 9.1 environment. Worked on the Business Objects
• Experience in managing people and projects in various phases of the Software Development Life Cycle, especially object-Oriented Software Design and Development
• Defects are logged in Silk Central & Implemented Software Quality Assurance (SQA) development policies, procedures and testing methodologies. .
• PeopleSoft 9.1 and 9.2 upgrade initiatives, Fit/Gaps and analyzing new enhancements and features.
• Closely involved pensions upgrade analysis, fit-gap analysis and retrofitting analysis.

Confidential, Chicago, IL

Sr. Peoplesoft HCM Business Analyst

Responsibilities:

• Experience in customization, implementation and support of the HCM PeopleSoft 9.1 Applications.
• Customized HCM 9.0 applications for adding reopen functionality in absence management system, providing functionality to user to enhance and update preferred name through self-service.
• Served as backup Security Administrator, and Production Support Analyst, supporting the Business in troubleshooting issues all relevant modules in FSCM & HRMS.
• Upgrade from PeopleSoft HRMS 8.8 to 9.0 and implementation of Time & Labor and Absence Management module for Vale.
• Actively involved in PeopleSoft Benefits & Pension Functional User Testing (FUT), and part of FUT developed.
• Providing support to MSS, Chart Field Interfaces to integrate PeopleSoft HR with PeopleSoft Finance Systems. PeopleSoft Production support for Finance & Accounting and SCM.
• Created different types of nVision reports (Tabular layouts, Matrix layouts) according to client requirement
• Lead requirements management activities, including change requests, stakeholder interviews, business process modeling, and use case development.
• Data mapping for upgrade to PeopleSoft version 9.0 performed to configure the system.
• Create and maintain documentation, including requirements documents and communications plans.
• Define, analyze, and manage the requirements (business, functional, and technical) for assigned tasks through the lifecycle of the project.
• Conducted fit/gap analysis when working for both versions, communicated with users, gathered feedbacks and requirements on HR, Payroll & Benefits Administration modules.
• Acted as business development liaison between customers and technical development team, identified and clarified business requirements & project risks.
• Translated the requirements into highly detailed functional system specifications, recommended solutions, UAT Testing, conducted query and reporting
• Used IBM Requisite Pro Requirements Tool to manage requirements for project.
• Developed management presentations( high level business and detailed functional Visio flow) for Health and Human Services
• Developed SOPs for each new business function that was needed as well creations of new forms and templates corresponding to new business processes.
• Worked different criteria (Query, Ledger) to build nVision reports and also used nPlosion functionality to display the detail values for the chart fields
• Work on page permissions to control the operations users perform with PS/nVision
• Completed the QA test process for the following: PeopleSoft tax updates, PeopleSoft Payroll, Benefits Administration, Production Assurance, Management Hierarchy, Organizational Chart Reporting, Cobra Administration, Open Enrollment, eBenefits, and network patches
• Involved in the Fit gap analysis for Recruiting, HR, Benefits and benefits administration and Payroll modules and documented the gaps in the system.
• Managed gap analysis & feasibility study, created interfaces between PeopleSoft, Oracle EBS and in-house applications to integrate the systems, schedules, and the entire implementation life cycle.
• Designed Benefits Administration system to allow for flexible independent cost, geographical restraints, and complex eligibility requirements.
• Used Application Designer to modify custom PeopleSoft objects. Modified existing records and created new records and views to meet the application needs. Created and modified pages and existing menus to reflect the customized pages and controlled the process flow with People Code.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Assisted in analyzing various Production Issues pertaining to XML Publisher, Integration Broker, PS Queries etc.

Confidential, New York, NY

Peoplesoft HCM Business Analyst

Responsibilities:

• Hands on experience in configuration of PeopleSoft HCM modules Manage project data and revenue in PeopleSoft Project Costing and Contract Analysis module.
• Bi-Directional replication of HR and Finance Data between Oracle and SQL Server PeopleSoft Environments.
• Worked in Analysis, Coding, testing (FUT, SIT) and review of various interfaces, reports and customizations.
• This included custom approval workflows for the PeopleSoft applications, eBenefits customizations, Open Enrollment processes, COBRA processing
• This included custom approval work flows for the PeopleSoft applications, eBenefits customizations, Open Enrollment processes, COBRA processing
• Resolved employees Benefit (COBRA/LEAVE) enrollment issues & plan participation issues.
• System integration testing of COBRA Qualified Event (QE) for participant and dependent Based on qualified events such as divorce, retirement, leave of absence, termination, acquisitions, rehires, return to work, lack of work, age 65 and death.
• Created System Test scripts and coordinated sample employee data for the System Test Cycle.
• Worked with Pension Post-Production functional team to transfer knowledge Created user-training materials for the Training rollout.
• Perform Data migration on the entire PeopleSoft payroll an HR environment for upgrade.
• Worked on Peoplesoft HRMS for such functions as performance review and talent management, payroll, recruiting and self-service reporting.
• Developed HR and complex Accounting Peoplesoft reports utilizing the Application Designer tool and SQL Query Business Intelligence Report Publisher (XML Publisher) for extracting the data from the Oracle Database.
• Interpreted functional requirements and draft detailed technical specifications for conversion and interface of Human Resource data; strong functional & technical understanding of PeopleSoft HCM, including EPM and ELM modules.
• Supported various environment teams like Development, Testing, Enhancement, Upgrade, Maintenance and Production of HRMS and FSCM Applications of PeopleSoft.
• Reviewed and wrote UAT test cases and coordinating user acceptance testing (UAT) and end user training.
• Worked with Functional People for System Integration (SIT) writing SQL's for the test scenarios to Prepare Detail Data Worksheet (DDW) for Pension Life Events.
• Facilitated JAD session and one to one interviews to understand and analyze the change requirements.
• Updated requirement document as per business user's feedback and changes in functionality of the applications.
• Developed a new interface to provide pension contribution for all the employees.

Confidential, Buffalo, NY

Business Analyst

Responsibilities:

• Managed and prioritized effectively multiple tasks, projects while maintaining high quality deliverables using the RUP process.
• Acted as the primary liaison between analysts on the business team and the IT project team. Also mentored Junior Analysts when required.
• Worked with the Business users to gather requirements (Life, Annuities, GUL, and Disability) and translated them into Use Cases and functional design documents.
• Worked Primarily on Life (Term Life) and Annuities (Deferred Annuities and Immediate Annuities) requirement gathering.
• Participated in the technical design, test planning and execution, and UAT coordination.
• Developed simple and complex Use Cases using Requisite Pro and MS Visio (UML).
• When required, provided advanced functional/technical support on projects/processes involving field of expertise.
• Using JMAC, Developed Self Service applications for employees/managers (eBenefits, direct deposit, pay check, transfer, terminations, State, Federal W4 info, Mail Drop, Address Change, Emergency contacts, Name Change etc.)
• Supported implementation of Self/Service application for different clients and Provide access to complete benefits information and transactions from a single page and with a single signon.
• Involved in the project startup from product mapping, modules mapping, technical design and architecture, resource mapping, design of the project plan, hardware and software selection, scope, architecting, and designing. Involved in the day-to-day production support, user interaction and functional aspect of the upgrade.
• Developed and implemented a customized process for allowing Confidential &T Employees to enroll them in Medical Benefits from the Hire Date onwards. Normally the employees are eligible for COBRA benefits after one month from the date of Hire.
• Traced Use Case requirements to Implementation references and defects in order to maintain high quality standards.
• Coordinated application development sessions with clients and Business partners.
• Worked with the users and peers in planning, developing, implementing, and supporting new or existing applications.
• Coordinated with the offshore and onshore Application development groups.
• Assisted in the understanding and development of Multiple Reporting Projects (BI tools)
• Worked closely with technical architects, developers, and users to ensure that developed functionality satisfied requirements.
• Managed project scope and change requirements throughout the entire project life cycle with hands-on involvement in project management, business analysis, and quality assurance and scope management.
• Tracked Defects and Enhancements using Test Director. Provided metric reports to all members of the teams on the number of open defects and enhancements.
• When required, provided support to QA in testing the core functionalities of the project.