SUMMARY

• Business Analyst with over seven years industry experience in business data modeling, software requirement analysis, process modeling, process flow and quality assurance skills using different methodologies, mainly OOA, OOAD and UML, peoplesoft FCSM.
• Strong knowledge of financial industry including investment banking, healthcare industry including HIPAA with emphasis on business requirements and functional requirements.
• Extensive knowledge of all phases of the software development life cycle (SDLC) and the iterative Rational Unified Process (RUP).
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD) sessions with end - user/clients/stake holders and the IT group.
• Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Systems Design Specification (SDS), Requirement Traceability Matrix (RTM) and testing documents.
• Provided support for Configuration, Security, Peoplesoft Queries, GL Mapping Requests, Reconciliation, and Data Integrity.
• Platform & Modules: PeopleSoft HCM 9.1, PeopleSoft FSCM 9.2, Peopletools8.53,8.52
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Proficient in using UML in behavioral, structural and architectural modeling - in creating Use Case, State, Activity, Class and Sequence diagrams using Rational Rose.
• Used Microsoft Visio for Business Process Modeling and Data flow diagrams.
• Used ERwin 4.0 to capture data by creating Entity-Relationship and Use Case diagrams.
• Worked with Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose), manage and track defects (Clear Quest).
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Experience in conducting GAP analysis, User Acceptance Testing (UAT). SWOT analysis, Cost benefit analysis and ROI analysis.
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.
• Working on PeopleSoft FSCM upgrade from 9.0 to 9.2 and providing technical development support to PeopleSoft HCM 9.1
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.

TECHNICAL SKILLS

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), MS Visio, MS Project, MS Access, MS Office Suite, Visual Paradigm, DoorsErwin Data Modeler 4x, Business Object (Crystal Reports)

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

Methodologies: RUP, OOAD, UML & Business/Data Modeling

Testing Tools: Win Runner, Load Runner, Test Director, Quick Test Pro, PR Tracker

Operating Systems: Windows XP/95/98/NT/2000, Mac OS X, DOS, UNIX, Linux

Databases: Oracle 8i/9i; SQL Server 7.0 & 2000; Access 2000, MS SQL Server, DB2

Languages: UML, C, C++, HTML, Java, SQL, PL/SQL, ASP.NET

FSCM on Version 9.2: Research and Document results of Fit Gap sessions

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Sr. People Soft Analyst/PeopleSoft Consultant

Responsibilities:

• Support requirements triage in MQC to select release specific requirements - identify relationships and dependencies between requirements, estimate technical effort and perform Impact Analysis.
• FSCM application from 8.9 to 9.2. Modules used were Purchasing, AP, GL, Travel and Expense, Inventory, PC, AR, Billing, Supplier, Supplier Contracts.
• Responsible for PeopleSoft architecture and technology on Implementation project for PeopleSoft HCM 9.0
• Worked in the Technologies like DataFlux, Trillium, Informatica, Datastage, Oracle Financial Analyzer, Oracle Sales Analyzer and Oracle Express
• Facilitated JAD sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces.
• Helped various clients with implementation of ePro, Purchasing, AP, Inventory and other supply chain modules
• Resolution of all payroll and invoicing issues (adjustments, lost checks, invoice issues, etc.)
• Establish standards and negotiate procedures for org level compliance of the SCM team
• Execute Business Continuity Plan for ISO 9000 initiative for collaborating teams and their GDO's
• Utilized statistical process control to stabilize source check-out time and was awarded kudos for it
• Measure and report performance metrics on SCM across sites where Lumia Quality has presence
• Account reconciliation, accounts payable, invoicing, and deposits
• Roadmap deliverables & provide capability assessments to cross functional team of QA, CI and Dev
• Perform root cause analysis and identify effective methods to improve efficiency in SCM utilization for teams such as Production and Variant Build
• Standardize operational procedures, document quality requirements and track feature requests for the SCM team
• Held full accountability for invoicing, payroll processing, client billing and collections, accounts payables, accounts receivable, cash management, general and trust account deposits, monthly reconciliations, and ledger postings.
• Maintained electronic databases, ETOs, check requests; processed and paid requisitions through Lawson; reconciled accounts and performed billing and invoicing (Accounts Receivable / Accounts Payable)
• Gathered requirements to upgrade the Time and Attendance system from a client server to a web-based application with three methods of time entry; Time Clocks, Web and Teletime IVR.
• Use Trillium Discovery tool to profile data to discover data issues, patterns, anomalies etc.,
• Create processes to monitor the quality of data in MDM platform with the help of Trillium and OBIEE
• Implement Country specific Postal data validations using Trillium
• Create and Enhance Trillium Parser rules which can help in better address validation with postal files
• Create and Enhance Trillium Matching to perform better matching between Customer data
• Conduct Overview & Hands on Training on Trillium Discovery to Business users
• Worked closely with developers to define time calculations for regular overtime and special overtime pays.
• System support, buyers training and system testing from ePro-to-AP-to-AM-to-GL
• Defined requirements to automate the daily imports from PeopleSoft into the Phoenix system.
• Worked with Peoplesoft administrators to define the different security groups needed for different roles.
• Worked on the retrofitting of the PS Application from 9.0 to 9.2 and Tested accordingly
• Customized Accounts Payable (A/P) pay-cycle process to create a lights out pay-cycle. Modifications required the integration of PeopleSoft Accounts Payable with Control-M scheduler.
• Resolved issues with check printing, Crystal Reports, positive payment and Accounts Payable voucher matching functionality. responsible for the electronic billing of XTO invoices and filing them away after entry.
• Collaborated with contract and financial analysts to ensure compliant invoicing procedures.
• Implemented SAP SCM 7.0 SP10 with Demand Planning and Supply Network Planning module for Statistical Forecast for two business units.
• Bring outsourced Oracle E-Business Suite support in-house, improve business processes.
• Implemented SAP SCM 7.0 SP10 with Demand Planning and Production Planning and Detailed Scheduling module for Statistical Forecast for two business units.
• Customize and extend the Oracle E-Business Suite using flexfields, Forms Personalization, Oracle 10g PL/SQL and SQL*Plus scripts
• Designed new Business Intelligence (BI) system using Oracle Discoverer 10g to provide reporting under Oracle Applications.
• Reviewed requirements and answered questions from off-shore testing groups to test key functionality changes with the upgrade.
• Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Working on PeopleSoft FSCM upgrade from 9.0 to 9.2 and providing technical development support to PeopleSoft HCM 9.1
• Platform & Modules: PeopleSoft HCM 9.1, PeopleSoft FSCM 9.2, Peopletools8.53,8.52
• Created customized report using OLAP Tools such as Crystal Report for business use

Environment: Windows XP/2000, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, Rational Requisite Pro, Clear Case, Clear Quest, MS Visual Source Safe, Test Director 7.6, Quick Test Pro (QTP) PeopleSoft HRMS (9.2), People Tools 8.53, Oracle11g, PeopleSoft Release: PeopleSoft Financials/SCM 8.9, 9.0, 9.2 Modules: AP, GL, AR, Billing, eProcurement, Purchasing, Expense. CDW in on MS-SQL Server, Trillium, Siebel UCM

Confidential, Baltimore, MD

Sr. Peoplesoft Analyst/ Consultant

Responsibilities:

• Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• Directed the deployment of new accounting system including G/L, A/R, A/P and Billing modules.
• Defined business and technical requirements, performed project management for a couple of business acquisitions. Automated the hiring process, benefits and payroll conversion processes for 14,000 new employees into the PeopleSoft HRMS 8.9 and PeopleSoft Payroll systems.
• Defined functional and technical requirements for timesheet archiving of the PeopleSoft Time and Labor module.
• Designed Workflow documents explaining the process for Security Administration
• Evaluate the capabilities of Trillium and Dataflux to replace the existing system for Parsing, Address Enrichment and Matching
• Added much efficiency to the delivered upgrade scripts and steps. These conversions involved multiple software applications (General Ledger, Accounts Payable, Accounts Receivable, Purchasing, Inventory, and Fixed Assets) across many databases.
• Bill functioned as the PeopleSoft Time and Labor subject matter expert on a new PeopleSoft 8.9 Time and Labor implementation
• Helped various clients with implementation of ePro, Purchasing, AP, Inventory and other supply chain modules
• Customize and extend the Oracle E-Business Suite using flexfields, oracle 8i PL/SQL and SQL*Plus scripts, Oracle Forms, Oracle Reports
• A/P, A/R, invoicing, prepare proposals and track proposal status
• Provide support to the SCM and Environmental Teams.
• Provide training and support for users of Oracle Discoverer. Design and develop data conversion programs relating to Oracle Project Contracts and Oracle Work in Process.
• Worked with Cognos and micro strategy reporting systems to extract the data for analysis using filters based on the analysis.
• Wrote detailed specifications for various reports generated using Cognos.
• Worked with the SME’s to define business critical needs and analyze the possible technical solutions.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development.
• Conducted joint requirements planning (JRP) sessions as a facilitator to gather requirements from the business area and to discuss different critical success factors of the project like Operational Feasibility Analysis, Technical Feasibility Analysis, Cost Benefit Analysis & etc.
• Developed budget planning report & timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams (DFD).
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Coordinated JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Developed and managed project plans, schedules, issues log created and business-technical conflicts.
• Coordinated various kinds of User Acceptance Testing (UAT) including regression testing, system testing, integration testing, functional testing, alpha & beta testing.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives.
• Worked as a User/Customer advocate and negotiated with user as well as the technical team and management staff to resolve any outstanding requirement conflict during the whole SDLC process.

Environment: Rational Suite (Rose, Requisite Pro), Windows XP/2000, SQL, XML, HTTP, MS-Project, MS-Office Suite, MS Visio, Win Runner, Load Runner, Test Director (Mercury Interactive), Java, Oracle

Confidential, San Antonio, TX

Peoplesoft Analyst

Responsibilities:

• Liaison between the client and development team to support the client’s data analysis and reporting needs.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet.
• Defining requirements for product control and risk management end of day feeds.
• Successfully upgraded PeopleSoft HRMS customized online benefits pages and all benefits, and training related SQR from release 8.3 to release 8.9.
• Involved in gathering, analyzing business rules, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
• Worked on the Business Objects Data Insight to analyze and monitor the claims reports.
• Design and develop ad-hoc reporting system using Oracle Discoverer.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Completed all configurations and table setup for conversion of legacy retiree system employees to PeopleSoft, including foundation tables, HR tables, Benefits tables, Payroll tables, and Security related setup.
• Test Plans and conducted system testing from ePro-AP-PC-AM-GL
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Identified areas of risk exposure and loss techniques adopted.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/clients needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Define Key Process Areas for different Projects.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows XP/2000, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel

Confidential, Miami, Florida

Peoplesoft Analyst

Responsibilities:

• Performed requirement gathering & analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Websphere and Cognos.
• Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Involved in the Business Objects Administration like CMC and CMS maintenance & security issues.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Integration testing between ePro -PO-AP-PC-AM-INV-GL modules
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows NT/XP/2000, UML, UNIX, MS-Project, MS-Office Suite, MS Visio, Mercury, WinRunner, Test Director

Confidential, Dallas, TX

Business Analyst

Responsibilities:

• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions.
• MS Project proved useful in coordinating activities with project manager and various other teams.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Talked to the end users to create the process requirements and to proper explain to the design and development team the flow of future data modules.
• Modeled the information and then came up with the requirements prioritization. Eliminated false requirements by screening out multiple versions of user input.
• Final prioritization was based on both, product and process requirements.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
• Created Use Cases documents and Use Case diagrams using Rational Rose.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Created, executed and translated Manual Test Cases and scenarios into Automated Test Scripts in order to validate the functional requirements using Mercury Test Suite.
• Planned and managed testing strategies through all phases of the software development, test and revision cycles in the Mercury Test Director.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), UNIX, UML, Win Runner, Test Director (Mercury Interactive), Java, SQL, C++, .Net