EXECUTIVE PROFILE:

An accomplished professional capable of handling projects from concept to completion with remarkable deadline sensitivity. Business Analyst with 10 years of experience in the IT industry working with cross-functional teams with diverse backgrounds and possess strong analytical skills having varied experience in the fields of Project Management, Business Analysis and Quality Assurance of Application software. Possess strong leadership, communication and customer relationship management skills. A compatible team player having exposure interacting and working with Senior Leaders and Business Unit heads in the organization for large project implementations with tight timelines. Possess excellent collaboration and presentation skills with good experience in training end users through workshops, one on one sessions and training classes.

PROCESS KNOWLEDGE BASE:

• Expertise in planning, managing and executing varied software development projects. Experience with various Project Management processes including Change Management, Team Management, Issue resolution and Successful Integration.
• Excellent proficiency in preparing Business Requirement Documents, Use Case Specifications, Functional Requirement Specifications, Requirements Traceability Matrix and Unified Modeling Language diagrams.
• Knowledge on Agile Methodology.
• Proficient in creating artifacts such as Request for Proposal RFP and Statement Of Work SOWs .
• Involved in documenting business procedures and processes by recognizing the system necessities.
• Experience working with SaaS based ERP Workday, SAP, PeopleSoft General Ledger, Reporting, Project Costing modules , PS Query and nVision reporting.
• Expertise in managing Change Requests, Defects Resolution and Versioning Control. Used MS Sharepoint for document versioning, peer-reviews and content management.
• Experience working with HP ALM for requirements traceability, testing and defects management.
• Expertise in facilitating project discussions and decision making among a wide range of cross functional teams
• Data analysis and basic understanding of database query languages.
• Possess a good understanding of Software Development Life Cycle SDLC methodologies including testing of various applications.
• I am looking forward for a challenging position which would assist organization to get the finest solution in a business and increase productivity in the market.

TECHNICAL PROFICIENCIES:

Confidential

• Working with Workday/PeopleSoft business teams on Human Capital Management HCM related engagements to implement, test and support Workday HRMS.
• Participated in business discussions, contributed to all aspects of Requirements definition, created Business Requirements Documents BRDs for different modules.
• Created and administered documentation including Project plans, Weekly status reports, Task management within the project plan and other artifacts.
• Participated in discussions with Business leaders and successfully conducted Fit Gap Analysis on the existing HR system for moving into Workday HCM.
• Was involved in end to end analysis of Workday HCM for the Compensation module and provided extensive support in analysis, documentation, presentation of findings and results.
• Prepared Test Plans, Test Cases and Test Scenarios documentation for the existing eCompensation module.
• Involved in updation of test data within different Tenants, involved in Testing and supported with different actions, job change transactions for associate data within Workday.
• Understanding of Workday Business Processes, Integration concepts and mass data load using EIB.
• Participated in sessions and workshops conducted by Workday Involved in researching the Workday Community portal for enhancement ideas, potential brainstorms and articles on relevant gaps/issues on eCompensation raised by different users.
• Used Report Writer to create new Custom reports with appropriate Data Sources, Business Objects and Fields.
• Provided overall support for design, testing and successful implementation.

Peoplesoft Developer

• Created Business Requirements Documents BRDs , Functional Specifications, Data Mapping and provided extensive support in analysis and documentation in line with the Corporate standards of internal controls.
• Contributed to Requirements gathering sessions to define system requirements via brainstorming sessions and workshops with end users and business customers.
• Involved in preparation of Unit, User Acceptance, System and Post deployment Test Plans and successfully conducted Unit Integration and User Acceptance Testing for different reports and modules while exposing inconsistencies in data.
• Design, development and modification of Corporate reports to meet business requirements. Focused on Change Requests CRs , Change management process and documentation related to these reports using Quest Stat.
• Involved in development and updation of PeopleSoft nVision layouts Developed and automated reports using advanced MS Excel with VBA Macros.
• Provided support in extensive documentation for the releases starting from Project Charter and Scope documentation, Test Plans to User Manuals
• Developed effective testing plans and scripts, involved in defining expected results for all tests and participated in overall test execution.
• Acted as a liaison between the Business Subject Matter Experts SMEs and Technical teams.
• Participated in implementation planning, training sessions, fit gap analysis, testing and roll out of Peoplesoft Financials 9.1 - GL Reporting
• Supported with Analysis, PS Query for Project Costing module
• Actively communicated status and issues between the business areas and the project management teams.
• Provided overall support to ensure the successful design, testing and implementation.
• Have got appreciations for in-depth analysis, attention to detail, contribution and overall support for the project.

Confidential

Peoplesoft Developer

• Initiated requirements gathering sessions with end users and business customers for Merit salary increase System MSI with Employee Database and Redesigned the Flexi Benefits Plan FBP and Superannuation benefit plans.
• Performed GAP analysis to evaluate the adaptability of the new application with the existing process.
• Involved myself in the development of Business Requirement Documents BRDs for Systems Implementation of the project using MS Visio and designed Wireframes/ UML diagrams to take care of the functional requirements.
• Have involved myself in different business processes and assisted organization to achieve cost effective solutions with an increased quality, effectiveness and satisfied customer service
• Employee records administration: Expertise on updating different Actions Joining, Leaving, Transfer action, Appraisals management etc. , Payroll and other report generation, hierarchy/position no. creation and management using SAP tool
• Worked with the IT team in terms of organizing database entities/attributes into priority order to import data into data warehouse from different databases
• Assisted the project manager in the creation of the project charter and vision document during the inception phase of the project.
• Facilitated and clarified business needs and helped in translating business requirements into functional specifications
• Met with key stakeholders to extract and document business requirements
• Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
• Proficiently helped development teams to break down large user stories for execution.
• Have experience in writing user stories using the Agile methodology. Helped the product owners to come up with set of stories for better understanding for estimate and development.
• Not only exposed critical loop holes in business practices, but also provided efficient and cost effective solutions in the form of scenarios and flow-charts.
• Data Analytics: Prepared documentation, Reports, Dashboards, Industry benchmark datapoints and Metrics for the review of Senior Management. Managed large volume of data focusing on quality output.
• Provided support to the end users and have resolved their issues by taking it to a complete closure.
• Familiar with the principles of total ticket ownership throughout its lifecycle. Escalated tickets when required and have
• Used the Service Connect Internal Helpdesk System to increase internal communication amongst employees and customers
• Defined project scope and objectives through internal project management methodologies.
• Maintained strict data quality check by creating Business Rules, Data Mapping and Data Quality templates.
• Worked closely with the diverse business teams, Information Systems team, Knowledge Management team and all the senior leaders for content gathering, design, creation and successful launch of the system.
• Possess a thorough understanding of the business processes and flows to enable analysis and development of functional specifications.
• Involved in Data retrieval, collation, analysis, preparation of reports and presentations, incumbent data submission and end to end coordination. Responsible for creating various daily reports which was utilized by Sr. staffs in the organization.
• Worked as a Knowledge Catalyst in collation of different assets, SME profiles, Competitive Intelligence datapoints, user list, etc. for the launch of internal portal.

Confidential

• Was involved in Analyzing, Aligning and Integrating the Group Company Operating Framework of Infosys Technologies. Had the Strategic and Operational responsibility for the entire gamut of processes, policies and procedures to attain the primary goal of aligning the subsidiary companies to the business objectives.
• Analyzed the existing system of their Quarterly reporting of financials, different parameters and reporting.
• Met with application users/executive sponsors to understand the current system issues and enhancements to be made in both the parent and subsidiary companies' applications.
• Successfully analyzed the existing system and recommended new system requirements for upgrading the existing as well as new transactions.
• Effectively worked with the IT team to analyze the existing database and document the changes to be made to the attributes/entities.
• Liaised with the IT team and came up with a script that enabled them to print multiple excel workbooks and sheets in a specific order for their quarterly reporting and scorecards in just one click.
• Interacted with Senior Management, worked across teams, locations and geographies, interpret culture of both the entities, identify business synergies, completion of gap analysis, orchestrating the transfer of best practices across the group companies and enabled roll-out of new systems and policies across the organization.
• Involved in design, development and review of the data templates and also Proposals and Presentations.
• Identify critical issues and creatively resolve using experience and industry practices.
• Assisted in the definition, creation and on-going maintenance of ad-hoc data queries.
• Have involved myself in assisting manager s in the preparation and maintenance of project plans, cost estimates and status reporting for completing projects.
• Helped the organization in a variety of business operations. I was also responsible for recognizing new processes, finding out breaks in current processes, organizing training sessions for new process developments and completion.
• Coordinated and managed each activity through successful completion.

Confidential

An Internship Project

• Participated in groundwork of Project plans, user acceptance testing.
• Involved in different activities of project such as information meeting, analyzing it, documenting business/functional supplies.
• Wrote test-plans and test-cases of business procedure/applications.
• Responsible for organizing Functionality Test Plans which was utilized by the testing team during a testing process.
• Participated in meetings with managers and senior leaders and understood different business process, process plans and functionality in a detail. This assisted me to arrange Integration Test Plans which was utilized by the functional team and the development team for performing detailed testing on business application.
• Conceptualized and implemented a Transaction Line Testing system that enabled international customers from China, Japan and Netherlands perform smooth online transactions.
• Have worked on Rational Robot tool and performed automated testing for internal applications.
• Have performed Load Testing using Load Runner and have worked on Automated Testing and Efficiency Enhancement projects which involves writing scripts for live projects of the company that will eliminate errors of manual testing, saving time and improving efficiency.
• Have re-designed a website of the organization and have given a better look and feel for the same.
• Have worked on a 'Static Code Review' of an application which is Java based and is developed for a particular unit of Citigroup. The scope of the project includes review of application sources in two phases, using both an automated tool i.e, CODEPRO and manual inspection of Java and JSP files wherein the delivered findings are based on the 'Critical', 'Medium' and 'Low' items from the given checklist and also a complete review report is prepared and submitted.
• Generated Professional Reports for the existing projects with the Reporting tool/software which was beneficial for company in constant updation of their projects.

Confidential

An Internship Project

• The Online Demo of ToolBook-II Instructor and Accident Analysis through Case Studies enhanced with background voice and music enabled even the illiterate people to be aware of Personal Protective Equipments, accidents and their preventive measures.
• Learning.
• Sophisticated online learning applications were created for Safety Department which attempted to teach Safety Management for the factory workers in a very easy and effective way which avoided the usual elaborate textbook
• Short movie clips enable the user to visually see how to go about different Safety Measures and the Personal Protective Equipments to be used while working with different types of machines.
• On the whole, an awareness regarding Safety for the factory workers was created which was an indirect benefit to the organization.

ACCOMPLISHMENTS:

• Was recognized with SPOT award by the Business Area for overall support, contribution and performance at Freddie Mac
• Was awarded under the Individual Awards Category in recognition of Exemplary performance, Outstanding contribution to the business and Excellent customer orientation during the year FY'08-09
• Was awarded the Best team at Wipro Ltd. Level during Apr 2009
• Thanks a Zillion award for achievement of SLAs significantly beyond measure May 2009
• Was awarded Customer Centricity award at Wipro Ltd. Level, under the Individual Awards Category in recognition of excellent customer orientation during the year '08-09
• Thanks a Zillion award for Theme Demo on Service Connect Ticketing application and Wellness Works, organizing the project display stall, branding and compiring the whole session
• Was awarded 'BEST OF THE HREST AWARD' in Infosys Technologies under the Individual Awards Category in recognition of outstanding achievement in Policy Integration Project of the Group companies during Dec 2004 - Feb 2005.