Summary Techno/functional Analyst with over 16 years of dedicated expertise in Oracle/PeopleSoft HCM products. Implemented and Upgraded Various versions of PeopleSoft HCM applications for Telecom, Utility and government organizations. Played key role in Requirements, Fit/gap analysis, end to end testing, and technical trouble shooting.

COMPUTER SKILLS: PeopleSoft 9.1 HCM, Peopletools 8.53, Windows NT,XP, Windows 7 and 8. Oracle 7.X/8.0,8i,SQL, PL/SQL, DEVELOPER 2000, Forms and Reports1.1, 2.5, 6i, Crystal Reports. Microsoft Office, DBMS and RDBMS, Microsoft Visio and Access.

WORK EXPERIENCE:

Information Systems Specialist

• Provide exemplary support to PeopleSoft Payroll, Benefits, HR and Compensation
• Support Year-end and Open Season.
• Gather Requirement, Run JAD sessions, Fit gap analysis, testing for various planned and unplanned enhancements to the HCM application.
• Primary resource for Scheduled Tax update, CPUs of the application.
• Train users per need.
• Write Queries using SQL and PSQUERY to support user needs and also to trouble shoot production issues.
• Support and trouble shoot Integration broker to resolve any PHIRE related issues.
• Primary analyst/ techno functional for PHIRE application.
• Primary security administrator for PHIRE.
• Support other custom application and bolt on processes and integrations to HCM application.
• Support external inbound and outbound interfaces related to HCM application.
• Provide ASA support/ backup per need.
• Senior PeopleSoft Functional/Business Analyst GTSI
• Worked as a Production support Analyst for HR, Benefits, Benefits Administration, Recruiting, Time and Labor and Payroll.
• Supported Financials Upgrade from 8.4 to 8.9, resolving Time and Labor and Project Costing issues.
• Supported the PC TL TO PC process and helped resolve the issues.
• Worked primarily on any T L and Payroll issues.
• Supported HR, Benefits and Recruiting with formulating enhancements and new customizations. Done Functional Requirements documents, testing and project migrations through testing environments to Production Environment.

Production Support Analyst II

Confidential

• Worked as a Tier 2 Production Support analyst for Payroll, Benefits, Human Resources and Time Labor.
• Participated in the UAT testing team for Open enrollment and HR conversion for Benefits and HR, Payroll and Time and Labor.
• Helped Customers resolving their issues with HR, Benefits Payroll and Time and Labor on PeopleSoft HCM 8.8.
• Resolved issues related to Workflow, Employee Self Service, and Manager Self Service, security set up, HR, Payroll for North America, Benefits and Benefits Administration.
• Written SQL scripts to correct data from the backend.

Senior HRIS Specialist

Confidential

• Responsible for analyzing new tax updates and patches provided by PeopleSoft.
• Helped to resolve long standing Pension issues since the upgrade from 7.02 Version to 8.8 Version.
• Guided Benefits specialist in implementing new Benefit plans and cost sharing.
• Implemented and Maintain Position Management.
• Worked closely with IT department in resolving any Benefits or HR related issues.
• Written complex queries for Executives and all levels of management to retrieve data from PeopleSoft HRMS System.
• Managed Weekly, Biweekly Monthly and Quarterly reports.
• Provided support to enhance and troubleshoot HR, Benefits and Payroll Modules on PeopleSoft 8.8 SP1 version.

Development and Functional Analyst

Confidential

• Worked as a Payroll and Benefits functional support on PeopleSoft 8.3.
• Responsible for Updating and maintaining the Benefits tables, troubleshooting Benefits Administration and Open enrollment issues.
• Guided the Benefits department through Manual Open Enrollment this year.
• Aided Payroll and Benefits department in resolving a number of outstanding issues. Actively worked on the upgrade team, from Version 7.5 to Version 8.3. Upgrade to its successful completion.
• Assisted the Payroll and Benefits leads with Testing and training for the Upgrade.
• Resolved the ongoing issue with transfer of Balances of FSA Flexible Spending Account , 401k, OASDI.
• Worked extensively on the Multiple Worksite Report in order to file and reconcile Unemployment insurance. Enhanced the Leave accrual and Vesting process.
• Worked with the General Ledger Department, Benefits department and Payroll Department in reconciling the Benefits Trust Funds.
• Worked on the Production Support Team for weekly Insurance Carrier Files, 401k Files. Communicated with Benefits Department, HR department, Payroll Department and the Vendors for all kind of Benefits Issues.
• Worked on the implementation and Testing of Tax Updates and in resolving any issues arising out of these updates.
• Helped Payroll with Year End process, W-2 Printing and reconciling. Responsible for resolving any issues coming on the HEAT System, which is a tool for the users to report their System related issues Troubleshoot for Payroll issues.

Payroll Specialist

Confidential

• Created Queries for different kinds of Payroll Reports, to help in Payroll, Tax, and General/Ledger Reconciliation.
• Worked as Payroll Specialist for DynCorp using People Soft as front end and Oracle Database as backend.
• I was Promoted from Payroll Assistant to Payroll Specialist within Payroll in a span of 6 months due to exceptional performance.

Associate Accountant

Confidential

• Worked as an Assistant to the Accounting Manager in a Government Contracting Litigation Support Company, Rust Federal Systems.
• Helped with Data entry, Payroll, Accounts Payable and Accounts Receivable, using MSACCESS and SOLOMON III.