EXPERIENCE OVERVIEW

• Peggy Richardson is an experienced, accomplished and talented IT professional with 25 years in all phases of the software development life cycle:
• Prioritize requests with business and technology teams, gather requirements and design technical solutions to effectively meet business needs, with the goal of streamlining business operations and making businesses run more efficiently.
• Lead and or participate in efforts to analyze, design, code and implement new IT solutions and enhancements to existing applications.
• Generate project plans and work breakdown structures to manage implementations.
• Manage application development, change management activities, software and acceptance testing, production support.
• Current Secret Security Clearance

PROFESSIONAL EXPERIENCE

Confidential

PeopleSoft Technical Lead

Lead development activities for extensions and configurations of PeopleSoft HCM 9.1, PeopleTools 8.51 and PeopleSoft Applications Portal to support Government approved technical and functional designs.

Test Lead

Confidential

Established test strategy, plans and framework for System Integrator's test events following the development and unit test of solution components by Developers. HP ALM used to house test scripts, manage test execution and raise defects.

Functional and Interface Design Lead

Confidential

Responsible for program activities related to analysis, design including fit/gap analysis , documentation, development, and developmental unit testing of the IPPS-A Increment I solution, including but not limited to: presenting proposed design options to business users and Army leadership, generating detailed design documentation, and documenting requirements and designs for reporting and business intelligence. for the implementation .

Confidential

PeopleSoft upgrade from HCM 8.8 USF to HCM 9.1 USF for U.S. Department of State

• Collaborate with business stakeholders and subject matter experts to document requirements and conduct Fit gap analyses.
• Propose functional designs to utilize 9.1 delivered features and participated in design sessions to present solutions
• Develop test plans and test execution scripts for System and Integration Functional testing of the developed solution in HP Quality Center

Confidential

PeopleSoft HCM Program Manager

• Responsible for the planning, organizing, monitoring and controlling of projects involving the PeopleSoft Human Capital Management ERP system. This involves but is not limited to:
• Developing plans and schedules, estimating resources requirements, defining milestones and deliverables, and success criteria
• Identifying alternative solutions to unique business problems in assigned projects, predicting future environments or the impact on future processing.
• Leading presentations, developing financial reports, gaining approval of proposals for new initiatives, and providing effective project management assistance.
• Managing project execution, including coordination of both internal and external programming resources and client resources.
• Act as central point of contact for all technical projects involving the PeopleSoft HCM system. Work and communicate directly with various internal Technology groups to understand requirements and to assist in identifying and implementing of solutions. Understand technical solutions and able to communicate that knowledge to non-technical individuals.
• Implementations include core HRMS, Benefits Administration, Time and Labor, North American Payroll, Recruit Workforce, Performance Management. Deployed self service modules: eTime, ePay, eRecruit, ePerformance, eProfile, eBenefits, and eCompensation.
• Successfully converted 10000 DC Public School employees from a legacy HR/Payroll system to the District's PeopleSoft HCM system including HR, Benefits Administration, Time Labor, North American Payroll, IRR. Implementation was on-time and under budget.

Confidential

PeopleSoft HR Implementation for DC Government

• Organized and lead Operational Readiness Test phase for a new PeopleSoft HR implementation
• Lead go-live support team in which team members rotated on-site support with new users to ease the transition to the new system during the first 6 weeks.
• Production support for new PeopleSoft HR implementation across all DC Government.

Confidential

IT Assistant Program Manager

• Readiness of the sub-systems to enter the Multiple Systems Integration Test MSIT Phase.
• Training and User Operating Procedures
• Management of the MSIT phase
• Management of the phased implementation over five consecutive weekends

PMI Project Management

Confidential

• Lead requirements analyst for team of four responsible for analyzing user requirements, documenting use cases, and associated imperative specifications for a federal government grant management system. Facilitate the definition of the scope and details of new requirements, how the requirements relate to and depend on each other, and ensure a common vocabulary.
• Obtain stakeholders approval to the written requirements and ensure that the requirements and user interfaces are kept in sync. Interact closely with software designers, implementers, testers, and others involved in the project to understand the requirements.

Confidential

Project Manager

Managed the implementation of a new Call Detail Mediation platform for a pan-European broadband telecommunications company collection of network data from Nortel DMS-100E network elements, process and generate interface feeds , with sole responsibility for the successful delivery of the end solution to the client. Managed the activities for each phase of development: requirements definition phase, build and unit test phase, system test phase, user acceptance test phase, operational readiness tests, and implementation. Provided quality review of deliverables prior to submitting to the client.

Accomplishments include:

• Authored statement of work to encompass all activities and deliverables related to the implementation of the new Mediation platform.
• Successfully managed outsource relationship with vendor Comptel for delivery of core product and customizations on-time negotiated the Statement of Work with Comptel project manager .
• Met all project deliverable dates on or ahead of schedule.

Confidential

Test Manager

• Developed user acceptance test strategy
• Reviewed and selected automated test tools Mercury LoadRunner, WinRunner
• Reviewed test plans and test scripts, and managed a team of 7 to 9 testers
• Worked closely with SITA business stakeholders to increase awareness of the testing process and to ensure their key areas of concern were adequately addressed during the testing and acceptance phase
• Provided status reports for attendance in weekly Program Management team meetings
• Liaised with system integrator to resolve software defects
• Engaged end-users of legacy billing system in the testing phase, as much as time permitted, to facilitate the later transition
• Performed regression tests, black and white box testing, load and volume testing, negative testing, and GUI testing.

Technical environment skills summary:

• MVS Mainframe: MVS, TSO, ISPF, JCL FileAid
• UNIX Client-Server: Solaris 2.6 Oracle, Arbor/BP, Borland
• Infonet-Europe AT T Unisource , Hoofddorp, Netherlands - January 1997 - September 1999