Sr Consultant - Peoplesoft Business Analyst Resume
ChicagO
SUMMARY:
- I am a Human Resources Management System Senior Consultant with hands - on functional business ownership experiences. Innovative and a reliable leader known for Human Resource transformation, improving processes, engaging stakeholders and leveraging technology and Human Resource analytics while leading people to provide customers with efficient, effective and simple Human Resource system products and services.
- Highly regarded within my field of expertise, I have over 15 years of experience in implementing, upgrading and supporting PeopleSoft-based HRMS systems, specifically HR, Base Benefits, Benefits Admin, Payroll, and Time Tracking (Time & Labor, eTime, Kronos) modules. My implementation lifecycle experience includes process/system gap analysis, modification, design and support of interfaces, unit/system/ parallel testing, conversion, and post-implementation support.
- I am passionate in providing high quality services for my clients, ensuring they receive the required knowledge transfer from me. I determined to continue to offer external consultancy to my portfolio of customers.
- Gaming Industry Life Insurance Services Legal Services Telecommunications Higher Software Services Manufacturing and Industrial Services Retail Foods Real Estate Management Healthcare Industry Rental Car Services Media, News and Advertisement Expertise Production Support HR Payroll Functional Process Design Base Benefits eApps Fit Gap Analysis Benefits Administration Security PS Query Design Cobra Time and Labor Benefits Billing End To End Testing Total Compensation
PROFESSIONAL EXPERIENCE:
Confidential, Chicago
Sr Consultant - PeopleSoft Business Analyst
Responsibilities:
- Support PeopleSoft HCM modules (Administrative Workforce, Benefit Administration, Compensation including Variable Compensation, Payroll Time and Labor, Global Payroll and Absence Management and Manager Self Service
- Articulate business requirements by developing specifications for business processes, systems enhancements, and development efforts.
- Manage complex and critical projects for a specific business area.
- Define and managed multiple phases of major projects for a business area, recommending test strategies and developing cost benefit analysis.
- Interact with several teams including technology and operations team to formulate and implement solutions to enhance existing services, create new client deliverables and improve current business processes.
- Review documents, existing procedures, and processes and recommends where automation or improved processes could be implemented.
- Prepare detailed system specifications for proposed automated processes and systems enhancements.
- Coordinate testing of new systems and system modifications.
Confidential
PeopleSoft Benefits Administration and Payroll Support
Responsibilities:
- Processing ongoing benefit administration events and Performing ongoing problem resolution for Benefits and Payroll
- General customer support and working with IT development resources to analyze, test and implement fixes/changes as required).
Confidential
Sr Consultant - 9.1 PeopleSoft Benefits Administration Support and Open Enrollment
Responsibilities:
- Supporting open enrollment planning, Identifying and analyzing existing benefits administration issues
- Making recommendations regarding best practices and configuration options
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Working closely with IT development resources as necessary
- Processing ongoing benefit administration events and Performing ongoing problem resolution
Confidential
Sr Consultant - 9.2 PeopleSoft Benefits Administration Support and Open Enrollment
Responsibilities:
- Supporting open enrollment planning, Identifying and analyzing existing benefits administration issues
- Making recommendations regarding best practices and configuration options
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Working closely with IT development resources as necessary
- Processing ongoing benefit administration events and Performing ongoing problem resolution
Confidential
Sr Consultant - 9.2 PeopleSoft Benefits Administration Support
Responsibilities:
- Supporting open enrollment planning, Identifying and analyzing existing benefits administration issues
- Making recommendations regarding best practices and configuration options
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Working closely with IT development resources as necessary
- Processing ongoing benefit administration events and Performing ongoing problem resolution
Confidential
Sr Consultant - 9.1 to 9.2 Upgrade PeopleSoft Benefits Administration Support
Responsibilities:
- Configuration and Documentation Base Benefits and Benefits Administration including analyzing existing benefits administration issues.
- Configuration, setup and documentation of Life Events Processing
- Setup and support of Benefits 9.2 Work Centers
- Built Query output in BI Publisher
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization including Benefits Billing
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Processing ongoing benefit administration events and Performing ongoing problem resolution
Confidential
Sr Consultant - 9.2 PeopleSoft Benefits Administration Support and Open Enrollment
Responsibilities:
- Supporting open enrollment planning, Identifying and analyzing existing benefits administration issues
- Making recommendations regarding best practices and configuration options
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Working closely with IT development resources as necessary
- Processing ongoing benefit administration events and Performing ongoing problem resolution
Confidential
Sr Consultant - PeopleSoft Benefits Administration Support and Open Enrollment
Responsibilities:
- Supporting open enrollment planning, Identifying and analyzing existing benefits administration issues
- Making recommendations regarding best practices and configuration options
- Facilitating discussions regarding project milestones and risk management
- Validating benefit plan option and premium rate changes with current Benefits staff
- Supporting PeopleSoft benefit application changes and customization
- Supporting testing activities including downstream payroll deductions and benefits interfaces
- Working closely with IT development resources as necessary
- Processing ongoing benefit administration events and Performing ongoing problem resolution
- General customer support and working with IT development resources to analyze, test and implement fixes/changes as required).
Confidential
Sr Consultant - PeopleSoft Benefits Administration and Payroll 9.1 Upgrade
Responsibilities:
- Supported HCM implementation from 8.9 to 9.1 HCM for Workforce Administration, Human Resource, Base Benefits, Time and Labor, Payroll for North America.
- Responsible for guiding the team through resolution and reconciliation of testing and meeting project goals and objectives
- Coordinated the redesign of client’s business processes where possible, allowing for better utilization of the functionality of the Benefits Administration and Payroll module.
- Created test scripts, conducted system testing, and provided user acceptance test support.
- Responsible for the configuration and testing
Confidential
Peoplesoft Payroll Simulation Testing - Team Lead
Responsibilities:
- PeopleSoft Payroll & Kronos Implementation - Team Lead for Payroll and Benefits Simulation Testing and reconciliation for one of the top three US Healthcare innovators with over 115,000+ associates, 38 companies, 500+ business units and locations in North America with over 6,000 departments, providing over $108 billion in care to people across the United States. Providing excellence in requirements, design and build phases of the Symphony Integrated HRMS/Finance/Supply Chain/SSC/BI Center Project.
- Coordinated a team of 27 resources, responsible for setting objectives and goals
- Conducted client presentations
Confidential
Peoplesoft Payroll Simulation Testing - Benefits Team Lead
Responsibilities:
- PeopleSoft Payroll & Kronos Implementation - Reconciliation Team Functional Lead for Payroll and Benefits Simulation Testing and reconciliation for one of the top three US Healthcare innovators with over 115,000+ associates, 38 companies, 500+ business units and locations in North America with over 6,000 departments, providing over $108 billion in care to people across the United States. Providing excellence in requirements, design and build phases of the Symphony Integrated HRMS/Finance/Supply Chain/SSC/BI Center Project.
- Conducted Parallel testing and End User
- Customized Review payroll/benefit data and Testing results
Confidential
Sr Consultant - PeopleSoft HCM 9.1 Implemetation/Upgrade
Responsibilities:
- Supported 9.1 HCM Implementation of Base Benefits, Time and Labor, Payroll for North America
- Supported 9.1 HCM Upgrade of Workforce Administration and Human Resource
- Coordinated the redesign of client’s business processes, including customizations, where possible, allowing for better utilization of the functionality of the Base Benefits module.
- Coordinated redesign of HR and Benefit interfaces to vendors and third party support for HR data and benefit processing
- Created test scripts, conducted all phases of testing from unit testing, system testing, and user acceptance testing.
- Developed work instructions and documents to support new and enhanced functionality
- Conducted End User .
Confidential
Sr. PeopleSoft Consultant
Responsibilities:
- Supported HCM implementation from 9.0 to 9.1 HCM for Workforce Administration, Human Resource, Base Benefits, Time and Labor, Payroll for North America.
- Coordinated the redesign of client’s business processes where possible, allowing for better utilization of the functionality of the Benefits Administration and Payroll module.
- Created test scripts, conducted system testing, and provided user acceptance test support.
- Responsible for the configuration and testing.
Confidential
Sr PeopleSoft Consultant - Vice President HR Systems
Responsibilities:
- Articulated business requirements by developing specifications for business processes, systems enhancements, and development efforts. Managed complex and critical projects for a specific business area.
- Defined and managed multiple phases of major projects for a business area, which included determining resource needs, recommending test strategies and developing cost benefit analysis.
- Interacted with several teams including technology, product management, and operations team to formulate and implement solutions to enhance existing services, create new client deliverables and improve current business processes.
- Identified impact of changes and processes on staff; facilitated acceptance of change through and communication. Provided ongoing support for the solution.
- Reviewed documents, existing procedures, and processes and recommends where automation or improved processes could be implemented.
- Prepared detailed system specifications for proposed automated processes and systems enhancements.
- Coordinated testing of new systems and systems modifications.
- Determined vendor requirements, reviewed and compared vendor services and products, and made recommendations to management.
Confidential
Sr. PeopleSoft Consultant
Responsibilities:
- Supported HCM implementation from mainframe to 9.1 HCM for Workforce Administration, Human Resource, Base Benefits, Time and Labor, Payroll for North America, Payroll for UK and Canada and Security Administration.
- Coordinated the redesign of client’s business processes where possible, allowing for better utilization of the functionality of the Time and Labor module.
- Created test scripts, conducted system testing, and provided user acceptance test support.
- Redesigned and configured the PS security roles and permission lists for Users.
- Responsible for the configuration and testing.
- Created end user documents for payroll department
- Configuration included TRC programs and rules
Confidential
Sr. PeopleSoft Consultant
Responsibilities:
- Supported HCM Upgrade and Implementation Oracle to 9.1 HCM Workforce Administrations, Human Resource, Benefits Administration and Payroll for North America.
- Served as Co-Project Manager for the Upgrade. Responsibilities included tracking and reporting project status on a weekly basis, developing and communicating project standards and templates and managing project budget.
- Served as Senior Consultant for the Upgrade and Implementation of Benefits Administration, Cobra, Benefits Billing, eBenefits and Total Compensation.
- Coordinated the review and redesign of client’s business processes where possible, allowing for better utilization of Action Reasons, Eligibility and Event Rules.
- Created test scripts, conducted system testing, and provided parallel and user acceptance test support.