Professional Summary

• 7 years of experience in PeopleSoft HRMS/HCM Applications and involved in implementation, Support and upgrade of PeopleSoft HRMS 9.1/9.0
• Techno Functional expertise in PeopleSoft HCM, NA Payroll, Base Benefits, Automated Benefits, Time Labor, Employee Self Service and Manager Self Service modules.
• Have proficiency in People Tools such as Process Scheduler and PS Query.
• Interacted with the Reporting Strategy Team to analyze the reports required for the business needs.
• Used PS/Query to create adhoc queries for reporting purpose to fulfill company's specific needs.
• Experienced in testing the functionality at the unit and system level.
• Extensively used Reporting tools such as Process Scheduler, SQR, Taleoand AVAYA reports in the creation and generation of organizational decision-making reports.
• Have strong communication skills, well organized and able to work individually or in a group.
• Strong experience in Human Resources and business management with a proven ability to quickly absorb subject matter, recommend improvements in processes and manage teams to produce outcomes in high stress fast-paced organizations.
• Strong troubleshooter with analytical and problem solving skills
• Create an environment of trust, foster communication and encourage creative thinking to achieve the goals of business.
• Ensured integration with support functions viz., Quality, Training and HR to ensure smoother delivery.
• Contributed to the creation of a community of best practices by building and maintaining relationships with Global HR Business Partners to address HR related inquiries. Liaison with location heads for better engagement in process improvement practices. Experienced in working in a virtual team environment.
• Created modules for new teams on - US Policies and Procedures, Learning Management System, Payroll and Benefits, Leaves, Onboarding, Staffing, Hiring Manager Web-top, US Culture and team building exercises with the support of Training team and the Training Head.
• Recommended and supported cross training for the team members for placement across Lines of Businesses to promote growth, reduce attrition and balance workloads.
• Collaborated with the Risk management team to create and implement the Disaster Recovery and Business Continuity plan. Primarily focused on Control Self-Assessment CSA , Resiliency Risk Management, Data Privacy, Internal Audit support and Third Part Oversight compliance TPO for the department.
• Part of the Functional Leads group where we were responsible for Talent Assessment and Performance Appraisal for HRSD staff members globally.
• Process transformation and continuous improvements for customer satisfaction and employee retention.
• Being a Consultant expert in dealing with HRMS, Benefits, Benefits Administration, Payroll End-users, explains them the pros cons of developing projects provides innovative and alternate solutions for their requirements.
• Commendable experience in Data Conversion, Migration, Import and Upgrade involving the tools like People Tools, SQRand Import Manager.
• Produced many ad-hoc reports using SQL, PS Query or Crystal reports to verify data withinthe system data tables. Produced reports to validate system user access were in compliant with Internal Audit request and access in compliance with SOX regulations.
• Provided excellent support during UAT/Production deployment
• Worked closely with internal teams and hiring managers to assist with recruitment efforts and assisted both external and internal hiring efforts. Partnered with department heads to forecast and develop plans for key staffing initiatives.
• Involved in various projects call reduction module transforming calls to case volume through ESS tool , analyzing Tier 1 and Tier 2 cases for quicker resolutions, automation of certificates and employee forms, improving SLA's, improving quality of HR services etc.
• Process transformation and continuous improvements for customer satisfaction and employee retention.

Technical Skills

Professional Experience

Confidential

Role : PeopleSoft Consultant

Responsibilities:

• Worked in Payroll, Benefits and ESS Module eProfile, ePay, eBenefits .
• Developed new Payroll reports for Employee Earnings
• Developed new Payroll report to provide part time /Full time associates who are averaging 30 hours.
• Format the layout of Medical/Vision/Dental enrollment pages in Benefits Enrollment.
• Customized ESS Pages Compensation Page, Benefits Pages etc .
• Customized Life Event Pages Birth/Adoption Pages, Marriage Pages .
• Customized the Dependent/Beneficiary Personal Information page
• Designed, developed and tested new Application Engine programs.
• Facilitated learning and development workshop to a group of mid-level and senior level employees of National Petroleum Investment Management Services NAPIMS from Nigeria on 'Development of Leadership Skills'.
• Developed course materials with content, exercises and videos for the class.

Environment: PeopleSoft HRMS 9.2, People Tools 8.52

Confidential

Role : PeopleSoft Techno Functional Consultant

Responsibilities:

• Worked in HR, Payroll, Benefits and ESS Module eProfile, ePay, eBenefits .
• Supported Open Enrollment 2014.
• Created Data Mover scripts to migrate setup data.
• Developed new Payroll reports for Employee Earnings
• Developed new Payroll report to provide part time /Full time associates who are averaging 30 hours.
• Customized e-Benefits Enrollment Forms.
• Format the layout of Medical/Vision/Dental enrollment pages in Benefits Enrollment.
• Customized ESS Pages Compensation Page, Benefits Pages etc .
• Customized Life Event Pages Birth/Adoption Pages, Marriage Pages .
• Customized the dependent/Beneficiary personal Information page
• Designed, developed and tested new Application Engine programs.
• Developed Application Engine and Component Interfaces to load mass data changes, Mass hires, terminations and transfers.
• Wrote validations and edits to include business logic
• Designed, Developed and tested New SQR's.
• Customized existing SQR's as per the requirement of the client.
• Designed developed and tested SQR interface programs to import data from flat files to PeopleSoft tables.
• Developed and tested SQR interface programs to export data from PeopleSoft tables to flat files.
• Designed, Developed and Tested SQR to insert a row into Reported Time table from Staging Table
• Analyzed and Fixed data issues while running Time Labor Admin Application Engine
• Worked with Dynamic Group Time Labor Security
• Modified existing Runcontrol Pages as per Runcontrol Parameter requirements. Used PeopleSoft Application Designer.
• Customized TimeOut Application Engine to send reminder email to HR Rep for Name Change and Martial Status Approval.
• Developed Test Plans and Test Cases/Scenarios for all the newly developed Reports/Processes, Customizations and Modifications.
• Resolved production support issues, Created SQL scripts to apply data patches.
• Prepared Technical Design Documents.

Environment PeopleSoft HRMS 9.2, People Tools 8.53, SQR, Oracle 11g

Confidential

Role : PeopleSoft Technical Consultant

Responsibilities:

• Designed, developed and tested Pages.
• Worked in HR, Payroll and Benefits Modules.
• Designed, developed and tested new Application Engine programs.
• Used Peoplecode events such as Field Edit, Save Edit, Save Prechange, and Save Postchange events..
• Wrote Record PeopleCode, Component PeopleCode and Derived Record PeopleCode
• Wrote PeopleCode for workflow.
• Created new worklist.
• Designed, Developed and tested New SQR's.
• Customized existing SQR's as per the requirement of the client.
• Designed developed and tested SQR interface programs to import data from flat files to PeopleSoft tables.
• Developed and tested SQR interface programs to export data from PeopleSoft tables to flat files.
• Modified existing Runcontrol Pages as per Runcontrol Parameter requirements. Used PeopleSoft Application Designer.
• Wrote PeopleCode for the added fields and modified existing PeopleCode. Used Peoplecode events such as Field Edit, Save Edit, Save Prechange, SavePostchange, Rowinit, Field Change events and workflow event.
• Used Process Scheduler to make SQR's available within PeopleSoft.
• Customized existing Appengine programs.

Environment PeopleSoft HRMS 9.1, People Tools 8.52, SQR, Oracle 11g

Confidential

PeopleSoft HRMS Consultant

Key Responsibilities:

• Analyze and Review System Architecture and Functional design documents.
• Interact with Client to understand existing functionalities and business process.
• Demonstrate the new advanced features of 9.1 to the client IT team and Business decision makers to arrive at a final decision for the 9.1upgrade.
• Conduct workshops to gather new requirements for customization on 9.1 ELM pages and creating / updating design documents related to those pages.
• Help in creating list of objects needs to be retained/retired/re-customized based on the decision on new features.
• Prepare and review Functional test plan, Functional test scripts and further perform testing.
• Coordinate with offshore team on a daily basis to make sure that all the deliverables are completed in time.
• Resolve reported issues, queries and respond to end user/ client's IT team in a timely manner, adhering to SLAs.
• Engage business Analyst users in user/impact testing and signoff activities.
• Create detailed documents Reporting issues CR and Solution/Fixes for the CRs .
• Create functional test scripts for the reported CRs issue and perform functional testing.

Environment: PeopleSoft HRMS/HCM 9.1, People Tools 8.50/8.52 , Oracle 11g, SQL

Confidential

PeopleSoft HRMS Assistant Manager

Key Responsibilities:

• Coordinating with business to understand various HR processes to create and review Business Process Specification documents.
• Conducting meetings with IT Vendor team to explain RFP/BPS documents and help them create and further review as-is and To-be Process documents.
• Conducting workshops with the help of IT vendor to make business understand the new PeopleSoft HRMS process and the changes from the existing manual HR processes to buy their sign-Offs.
• Review functional and UAT test scripts for PeopleSoft Workforce Administration, Security, Manage Positions and ELM modules.
• Perform Integration Testing and User Acceptance Testing for PeopleSoft Workforce Administration, Security, Manage Positions and ELM modules.
• Work closely with IT vendor team on a weekly basis to resolve any process related issues.
• Work closely with MTNL project team on a daily basis to track progress and further analyzing any business related issues.
• Creation of training documents for MTNL end users and arrange sessions/workshops as a part of Change Management process.

Environment: PeopleSoft HRMS/HCM 9.0, People Tools 8.49 , SQL