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Sr. Business Analyst - Contractor - Onsite Resume

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Omaha, NebraskA

SUMMARY:

  • Over 15 years of business and information systems consulting experience, working with PeopleSoft ERP applications and relational databases. Prior expertise is mainly with the PeopleSoft HCM/HRMS application performing as afunctional business analyst, HCM, TAM and/or Payroll production support member,QA analyst, tester and PeopleSoft Technical upgrade lead.
  • Key modules of expertise include HR Core, MSS, ESS, Position Management, Benefits, Talent Acquisition Management, Payroll and PS Query. Has a foundation in PeopleSoft technical upgrades, starting career as PeopleSoft Technical Upgrade Lead transitioned into functional HCM BA over 9 years ago. Has strong HCM/HRMS functional skills that would be an asset to any HCM/HRMS implementation or upgrade. Has led and/or participated in thefit - gap analysis process, data mapping, setup and configuration activities, functional specification writing, functionality testingand data conversion tasks.Excellent interpersonal and analytical follow through skills. In addition, has the ability to work independently or as a contributing team member to achieve project objectives and goals.

TECHNICAL SKILLS:

Skills: PS Query, SQL Plus, PeopleTools, UltraEdit Text Editor, SQL Developer

Business Analysis: Fit/gap analysis, functional requirements definition, configuration design, report design, procedures documentation, functional specifications, writing test cases

Upgrade: New functionality review, customizations review, post production support, upgrade testingGeneral Implementation:Process analysis and design specification, application and system testing strategy and execution, end-user / knowledge transfer, post-implementation support, interface development, testing

Operating Systems: Windows 7, Windows XP, Windows NT, DOSProgramming Languages: SQL

PROFESSIONAL EXPERIENCE:

Confidential, Omaha, Nebraska

Sr. Business Analyst - Contractor - Onsite

PeopleSoft Environment: PeopleSoft HCM V9.2, HR-Core, Payroll, Succession Planning, ESS, eComp, eProfile, ePay, ePerformance

Responsibilities:

  • Serving as a Senior HR-Core Business Analyst, planning and delivering PeopleSoft HCM project functional designs working closely with global deployment leads and HR-Core team to ensure the design adhere’s to global standards. Providing guidance to deployment leads on core global design standards and recommending changes when appropriate. Creating query reports when complexity exceeds end user capabilities. Assisting global deployment leads with testing of new functionality/components including the creation of test scripts through system, regression, and user acceptance testing. Researching and recommending new functionality.
  • Providing HR applications functional direction and consulting on the integration with global payroll systems. Setting up HR-Core global configuration settings. Contributing actively in the applications development strategy to support each business need. Delivering quality solutions on time and within budget.. Developing and maintaining documentation for assigned applications. Ensuring deadlines are met and critical issues are raised in a timely manner.

Confidential, Minneapolis, MN

Sr. Functional PeopleSoft Analyst - Contractor

PeopleSoft Environment: PeopleSoft HCM V9.2, HR-Core, MSS, ESS, TAM, Manage profiles, Position Management, Payroll, Time & Labor, Benefits Administration

Responsibilities:

  • Serving as a senior functional Core HR Business Analyst, providing onsite and remote PeopleSoft functional specification documentation writing and testing for their 9.2 HCM upgrade/reimplementation project. Performing requirements gathering, business process re-development, writing functional design documents for custom and delivered PeopleSoft HR application functionality (HR Core, ESS, MSS, Manage Positions, Benefits). Communicates and interacts collaboratively with the technical development groups, subject matter experts, functional business analyst teams and the user community, as necessary.

Confidential, Winston-Salem, NC

Sr. Functional PeopleSoft Analyst - Contractor

PeopleSoft Environment: PeopleSoft HCM V9.1, HR-Core, Payroll, Time & Labor, Benefits, MSS, ESS

Responsibilities:

  • Served as a senior functional Core HR Consultant providing onsite and remote PeopleSoft test script development and testing for their HCM data merger and upgrade to 9.1 project. Assisted in defining test strategy, approach and execution of manual testing for custom and delivered PeopleSoft HR application functionality (HR Core, ESS, MSS, Manage Profiles, Manage Positions, Health & Safety, ELM). Used the Oracle UPK tool for business processes, test Scripts, and material as assigned. Communicated and interacted collaboratively with development and business analyst teams. Assisted in GO-LIVE tasks, validating security roles, upgraded custom pages, links and converted data. Help desk production support addressing help desk tickets using BMC Remedy software.

Confidential, Chicago, IL

Sr. Consultant - IBM Contractor

PeopleSoft Environment: PeopleSoft HCM V9.0, HCM, Payroll, Benefits, MSS, ESS, Profile Management

Responsibilities:

  • Served as an IBM Functional HR Lead analyst providing onsite and remote PeopleSoft data conversion and interfaces support to Confidential for their HR data consolidation project. I was responsible for researching and documenting existing Confidential ’ PeopleSoft HCM and Continental Airlines legacy HR business processes, configuration and setup, data conversion and batch interface programs.
  • I was responsible for conducting data conversion field mapping sessions and providing HR functional solutions for the overall data consolidation strategy. Client deliverables included: functional and technical design specifications, configuration & setup, field mapping, business process and scenarios, application scope and assessments, as well as, testing approach strategy documents. This assignment required an excellent overall understanding of the PeopleSoft data conversion process, as well as, it’s functional and technical impacts to the PeopleSoft HCM production environment.

Confidential, Hoffman Estates, IL

Sr. Consultant - Independent Contractor

PeopleSoft Environment: PeopleSoft HCM V8.8, 9.1, HCM, Payroll

Responsibilities:

  • Served as an HR technical functional analyst providing onsite and remote PeopleSoft upgrade support to Sears. I was directly responsible for researching and documenting existing Sears’ HCM functionality, customizations, data conversion and batch interface programs within the Sears PeopleSoft production environment. I was tasked with determining whether to replace their modifications with delivered functionality or retooling them to work in the new release. Client deliverables included: functional and technical design specifications, data conversion analysis, identification and analysis of functional customizations and an assessment of the currently used customizations and batch interfaces. During the course of my assignment I was also trained a small team of team members on analyzing upgrade compare reports. This assignment required an excellent overall understanding of the technical upgrade process, as well as, thorough PeopleSoft HCM functional knowledge.

Confidential, Kennesaw, GA

Independent Contractor

Responsibilities:

  • As a part of our PeopleSoft upgrade services I assisted in the root cause analysis and troubleshooting existing production support issues, as a part of the upgrade process. During the upgrade I was responsible for ensuring that the approved customizations in Payroll, TAM, and Benefits provided the expected results and assisted with the development of test scripts/cases to ensure the system was adequately tested prior to release. Client deliverables included: Writing functional specifications, identification and analysis of functional customizations; an assessment of the currently used customizations and interfaces. During the course of my responsibilities I was responsible for ensuring the timely and efficient resolution of production support and upgrade tasks for multiple clients. This required keen attention to detail and the ability to manage my time to successfully support my clients.

Confidential, Newark, NJ

Sr. Consultant

PeopleSoft Environment: PeopleSoft HCM V8.9, HR, Payroll, TAM, Benefits

Responsibilities:

  • Acted as the PeopleSoft HR functional/technical lead in a Data Clean up project. I was responsible for writing, updating, analyzing and testing SQL scripts for the purpose of isolating, analyzing and cleaning up data anomalies that existed in the client’s production database. In addition, acted as the HR analyst for the PeopleSoft v.8.9 Talent Acquisition Mgmt. & Candidate Gateway module. This included troubleshooting production support issues, testing functional customization and performing a functional assessment. Responsible for the following client deliverables: Writing functional specifications, identification and analysis of functional customizations; an assessment of the currently used customizations and interfaces. Challenges included cleaning up data anomalies without creating a negative impact on current data, performing knowledge transfer to legacy PeopleSoft client resistant to change, staying within the original scope of the project.

Confidential, Atlanta, GA

Sr. Consultant

PeopleSoft Environment: PeopleSoft HCM V9.0, HR, Payroll, Benefits, eRecruit

Responsibilities:

  • Acted as the PeopleSoft HR Functional Team Lead for fit gap analysis project. Performed the following tasks in support of a HCM V9.0 upgrade. This included writing a technical analysis and completing a Business Process/Fit Gap analysis for existing HR, Recruitment and Payroll Interface functionality. Took part in conducting a 3-day on-site Upgrade Workshop. Responsible for the following client deliverables: Analysis and/or documentation of design documents; vanilla and full compare reports; identification and analysis of customizations to comparable objects; an assessment of the currently used customizations and interfaces; reviewing the fit/gap recommendations for v9.0 to help determine the appropriate path for upgrade. Challenges included changing project scope to include analysis of an additional 2800 custom added objects.

Confidential

Digital Mapping/Navigation Solutions Leader

PeopleSoft Environment: PeopleSoft HCM V9.0, HR, Payroll, Position Management, Benefits, Payroll Interface

Responsibilities:

  • Fulfilled the role of a PeopleSoft HR Functional Analyst during this PeopleSoft HCM V9.0 implementation. Performed several tasks which included, writing functional design specifications, data conversion strategies, test scripts, performing data mapping, HR set up/configuration and functional testing. Completed the following client deliverables for this project: Data Conversion Strategy Document for Position Management; Position Management Field Mapping Document; PeopleSoft Outbound Timesheet Interface Specification (an HR Interface Program); Payroll Interface Module Functional Design Specification; Payroll Interface Module Set up & Configuration; Payroll Interface Testing; Payroll Interface Test Script. Challenges included changing project scope to include learning payroll interface, writing payroll interface design document and configuring and testing client’s payroll interface module within 3 week period.

Confidential

Telecommunications Provider

PeopleSoft Environment: Oracle and Lawson, HR and Payroll

Responsibilities:

  • Fulfilled the role of a HR Functional Analyst during this during this Lawson/Oracle HRMS (HR/PY) implementation. Involved in the first phase of this project which consisted of PMO related activities, requirements gathering, fit gap analysis, writing test scripts and use cases. Completing the following client deliverables for this project; assisted the PMO team in contract analysis and functionality mapping; Created Business Process documents; responsible for writing over 100 functional Use Case documents & test scripts; completed HR Functional Specifications documents; Participated in Requirements gathering sessions; performed the analysis of the client's data and human resources functions documentation related to the client's union agreements and business processes. Challenges of this project included limited communication with client and limited access to any client related business process documents as contracts were being finalized as project was initiated.

Confidential

Global Industrial Materials Manufacturer and Distributor

PeopleSoft Environment: PeopleSoft HRMS V8.9, HR, Payroll, Benefits

Responsibilities:

  • Fulfilled the roles a PeopleSoft HR and Benefits Functional Analyst and Tester, HR/Benefits Interface Testing member and HR/Payroll Production Support Team member. Was responsible for the following: Performed and validated HR functional configuration & setup data; Responsible for Interface Integration, System and Regression testing; created test scripts using UPK (User Productivity Kit); business owner and user-acceptance testing and sign-off; research, resolution and testing of PeopleSoft HR/Payroll production issues; documented progress to Team Lead and/or Manager as appropriate; effective client interface communications and customer service skills. Challenges included having several companies with multiple successive go-lives.

Confidential, Atlanta, GA

Independent Consultant

PeopleSoft Environment: PeopleSoft HRMS V8.8, Home Improvement Retail leader, 300,000 global employees, union/non-union

Responsibilities:

  • As an Independent Consultant, filled the role of subject matter expert and software tester on functional team for PeopleSoft HRMS V8.8 implementation. During two year tenure, freelanced as functional HR expert, quality assurance analyst & tester for HRMS application. Created test scripts and materials using UPK (User Productivity Kit). Conducted system integration test using Mercury Quality Center. In addition, 8.8 experience includes analysis and assistance with highly customized implementation of ESS (Employee Self Service) and MSS (Manager Self Service) via portal for 300,000 employees in 1800 locations. Contract frequently extended based on solid performance. Recognized for consistently for excellent teamwork, meeting project goals, adhering to budgets and timelines, and delivering high levels of customer satisfaction. Major responsibilities: participating in fit gap sessions; which included business process analysis; gap analysis and customization options for Humans Resources; create, update and maintain functional specifications for technical team which included: page and table design, data selection criteria, workflow, reports, integration with portal and legacy environments (e.g., Tesseract, Kronos); participate in the build of a detailed test plan for assigned cycles, including test cases, conditions, and steps for user acceptance, parallel testing, system testing and regression testing; verify that the test cycle fulfills the business requirements defined in the test objectives.

Confidential, Atlanta, GA

Technical Upgrade Consultant

Responsibilities:

  • Filled the role of project lead during 7.0x & 7.5x - 8.x on-line upgrades for multiple clients in diverse business sectors including - Commercial, Student Administration, and and Government. Skilled in PeopleSoft upgrades; migrating objects from one database to another and/or updating other system components, such as software, application data, SQL tables, indexes, views & related batch programs
  • Experienced in trouble shooting Oracle, MSSQL Server database and PeopleSoft application errors. Conducted on-site customer upgrade planning sessions and customer support. Generated and analyzed vanilla/full compare reports & performed data conversion processes. Worked extensively with the generation and execution of SQL scripts & SQRs. Applied necessary on-line enhancements, including reapplying all customer modifications to the newly upgraded database; including reapplying customer modified PeopleCode to PS vanilla PeopleCode. Applied the most current application updates, tax updates and fixes necessary for the proper functioning of the PeopleSoft application. Conducted functionality testing for upgraded application. With PeopleSoft UPK (User Productivity Kit), created UAT test scripts and user guides. Performed updates of PeopleSoft and customer generated SQR code; updating the SQL to fit with version 8.x. Conducted on-site customer test moves to production for upgraded databases. Provided complete summary documentation reports; continued technical upgrade support and customer service for a 30 day period after the completion of the upgrade.

Confidential

Responsibilities:

  • Filled the role of technical analyst, call center/help desk customer support technical analyst for the application development team. Worked with a variety of platforms and PeopleSoft versions (5.x - 7.5x); Responsible for trouble shooting clients onsite issues; researching internal databases and providing technical solutions for clients' with problems regarding PeopleTools security, process scheduler and connectivity issues. Created /user Job aids for UAT testing with PeopleSoft UPK(User Productivity Kit).

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