SUMMARY:

• Senior applications specialist with a strong background in PeopleSoft HCM/FSCM and CRM. With proven twenty five years of software development which including twenty years’ experience in PeopleSoft implementations, coupled with strong technical and functional skills, has made me a valuable member on several implementation teams. I have worked closely with end users in identifying functional and technical requirements, implementing solutions for PeopleSoft HCM/FSCM/Protal and CRM suits. I have participated in 8 implementation projects, 7 upgrade projects, 2 security projects and 3 production support projects.
• Functioning in the capacity of technical specialist for numerous PeopleSoft implementations, I have coordinated with users and management to analyze, design, and deploy cutting - edge ERP packages. Utilizing my firm academic ties and experience, I am able to deliver state-of-the-art technologies to solve problems and challenges in a highly efficient manner. I am very familiar with PeopleTools, PeopleCode, Application Engine, Tree Manager, Import Manager, SQR, PS/Query, PS/nVision and tracing tools, Application Package, Integration Broker.
• I have been involved with several stages of the system life cycle, including defining business requirements, interviewing end users, development, Testing, conversion, end-user, MIS personnel, functional and technical documentation, production support. I have had exposure to manufacturing, chemical, shipping, Event Management Service and financial industries.

TECHNICAL SKILLS:

Operating Systems: HP/UX Version 10.20, HP3000 MPE/iX, Solaris, NT Workstation 4.0, NT 2000 Server, NT Server 4.0, MS DOS, Windows 95, 98, 2000, 2003, 2008

Languages: Peopletools; PeopleCode; SQR; PS/nVision ; Application package, Application Messaging/Integrate Broker; Application Engine; Business Interlink; Component Interface; SQL; PS/Query; HP Transact; HP COBOL; Pascal; Delphi 2.0; Visual Basic 4.0; VBA (Excel Marco); HP/PCL; SPS Systems (CRM); Acquire 3.5 (C.O.L.D. Technology); Microsoft Office 97, 2000; VPLUS Form; KSAM; Qedit; Suprtool 3.7; Omnidex

Databases: Oracle Version 7.3, 8.03, 8.17, 9.2; Microsoft SQL 6.0, 12; Turbo Image

Software: PeopleSoft HCM (HR/Payroll/Benefit version 7.0, 7.5, 8.0, 8.8, 8.9, 9.1), PeopleSoft FSCM (GL/AP/PC/AM/PO/BI/ePro/AR/OM version 7.5, 8.4, 9.0, 9.1), PeopleSoft CRM (Call center/marketing 8.8, 9.0, 9.1), PeopleTools Versions 7, 7.5, 8.12, 8.16, 8.18, 8.41, 8.42, 8.44.,8.49,8.51, 8.54

PROFESSIONAL EXPERIENCE:

Sr. Technical Specialist

Confidential, West Chester, PA

Responsibilities:

• Upgrade FSCM 9.1 to 9.2 (AR,AP,GL,AM,PO), resolve technical issues including PeopleSoft security, Queries, SQRs, Application Engine, Crystal.
• Converted custom Crystal reports to BIP reports.
• Modify Payment Predictor method, Banking reconciliation rules and ARUPDATE process.
• Modify several Cash Drawer Receipts Fluid pages, print tax receipt's html with custom Style sheet and logo. Re-apply the customization for CDR LOADPMT and AR PAYLOAD process.
• Resolve issues for integrating PeopleSoft Financials/GL with Hyperion Planning and Budgeting for multiple MTPs and during UAT tesing.
• Re-apply customization to HCM 9.2 image 27 under PeopleTool 8.56. Modified Fluid page rmation on ESS and custom Hire/Terminate Fluid page on MSS

Lead Developer for PeopleSoft HCM 9.2

Confidential, West Chester, PA

Responsibilities:

• Leads design sessions by presenting logical statements of business problems and designs, and offering and incorporating ideas.
• Mentors less-experienced developer with responsibility for their technical development
• Hand on development to Extend the RICEW/customization for Core HCM 9.2, Custom Pension process and its objects, implement the online benefit confirm form for open enrollment and Compensation statement for Self-Service that similar to view paycheck.
• Third Party Candidate information interface/upload to PeopleSoft TAM and extend Job Opening Tile with leveraging Fluid UI.
• Developed a suite of new Fluid UI ESS and power user pages, components and tiles. Performed customizations to existing Self-Service Fluid/classic plus pages (ESS such as home and mailing address, emergency contract, rmation Summary and MSS such as absence request, Reporting change and Terminate).

Sr. Technical Specialist HCM Upgrade 9.2

Confidential, Owings Mills, MD

Responsibilities:

• Extend the RICEW/customization for Core HR, Tracking Visa/Permit Data with Email notification. Create Associate Relations Severance Agreement with Connect Queries/BIP and other BIP Reports.
• Extend Fluid customization for Tam/CG in 9.2 which include Open Job page (HRS OPEN JO FLU), Posting Destination page (HRS JOPSTDST SCF) in MSS,
• Benefit Interface with Reed/Hewitt Group for short disability entitlement. The interface will based on the job record's STD action status and calculate the benefit, update the earning (payroll) and payable time (T&L).
• Extend Career Planning Rating Box and leveraging Fluid UI and Classic design for custom objects.
• Participates in the full system life cycle and was responsible for designing, coding, testing, implementing, maintaining and/or supporting application software

Lead Developer for Financial/HCM 9.2 Upgrade/Support

Confidential, NYC, NY

Responsibilities:

• Production Support HR/Benefit 9.2 and re-implement security post 9.2 upgrade
• Bolt-on for 9.2 Profiles management and performance management
• FSCM Production Support and implement BI Publisher for invoice with multi-currency and AP check with Troy signature and Micro line, implement web service between PeopleSoft and Concur expense system, implement/expand the integration point between custom PeopleSoft Billing Self-Service and custom CRM Beacon Enterprise.
• Re-implement EDI/Inbound file loader/Inbound File Publish with third party for Billing/Vendor interfaces with multi-currency.
• Upgrade FSCM 8.4 to 9.2, resolve technical issues including PeopleSoft security, EDI, multi-currency, VAT, BIP report conversion, retro-fix code, web Service with Concur/Onbase and Beacon Enterprise Search (In house CRM application), add bolt on for AWE eProforma approval, pay cycle approval, payment request approval, off-shore team point of contact and overall technical review and approval.

Sr. Technical Specialist Financial and HCM Upgrade 9.2

Confidential, PA

Responsibilities:

• Re-apply customization HR/Benefit/Payroll 9.2 upgrade
• Re-apply customization for Kronos custom interface SQR programs
• Resolve issues for MFR (Manage for Result) migrate from EPM to HR 9.2
• Implement PeopleSoft HCM 9.2 eProfile, eBenefit, eRecruit, ESS/MSS
• Extend PeopleSoft RICEW item for Benefit Administration Open Enrollment customization
• Implement Security, Company directory/Clean up Process
• Re-apply customization AR/BILLING, GL, AP, PO, PC, AM for Financial 9.2 upgrade
• Modify Payment Predictor method, Banking reconciliation rules and ARUPDATE process.
• Extend PeopleSoft RICEW component to implement new functionality after upgrade.
• Designed and developed various audit reports and Converted custom Crystal reports to BIP reports.
• Using Oracle RICES component (AE) to implement the plus in configurable auto batch for daily/monthly/quarterly/year end process instead of acquire BMC's Control-M auto scheduling new software and it has far more advance than the PeopleSoft Business Process Weaver on version 9.2. This configurable auto batch process has saved user at least 3 hours from manually run daily.

Confidential, Richland/Pasco, WA

Responsibilities:

• Extend the RICEW/customization for Core Benefit Administration for HCM 9.2
• Extend the RICEW/customization for Tam/CG in 9.2

Confidential, SFO, CA

Responsibilities:

• Implement RICEW components on eSupplier Modules
• Implement new custom AWE approval process for new customer
• Implement RICEW with custom process to check Grant/Contract/Billing/Project for expired fund
• Support UAT testing.

Sr. Technical Specialist HCM 9.1 & HIPAA 834 Implementation

Confidential, Lyndhurst, NJ

Responsibilities:

• Implement EDI HIPAA 834 interface version 5010 for medical plan interface with Kaiser Permanente, UPMC Health Plan, Lovelace Health Plan, Coventry Health Care, BCBSKC and COBRA with Aetna.
• Interface from CIGNA to PeopleSoft with approved Evidence of Insurability
• Address PeopleSoft bi-weekly payroll issue
• Designed and Developed App Engine process to rollup orphan employee linked to inactive supervisors on a nightly basis.
• Customized MSS Terminate Employee page to provide option to manager to transfer direct reports of a selected employee to another manager before completing the termination.
• Extensively worked XMLP in created .rtf/word template which in-turn can be fed by custom data source to create custom XMLP report output.
• Customized delivered ePerformance XMLP reports (Annual Performance Review and Performance Objective)
• Customized Applicant 360 and Job 360 pages to Add Status Reason and Custom column where Recruiter need to mark verified before they were allowed to move to Manager Interview step.
• Worked Heavily with XML publisher. Created custom Applicant Rejection Letter, Interview Itinerary and Offer Letter to meet Clients needs.

Sr. PeopleSoft Security Specialist/Post Production Stabilization PS 9.1

Confidential, Willow Grove, PA

Responsibilities:

• Security related to PeopleSoft Financials 9.1 issues (GL / AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
• Re-impliment PeopleSoft HCM 9.1 Security (ESS/MSS)
• Address PeopleSoft security risk identified in the latest IT controls Audit
• Clean-up User Profile, Roles and Permission list.
• Security design/setup improvements to facilitate Security administration.
• Confirm all security issues (SOD/SOX) from the audit are addressed.
• Recommend security standards, procedures and best practices for securing PS environments.
• Post Production Support and stabilization with break & fix for (GL/ AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
• Working with functional lead to re-setup AWE for AP and expense modules.
• Fix the interface issue between custom billing and AR, Cost matching with Project costing which closing weekly with 1 million row per period.
• Fix the Canadian Payroll to GL interface (PAYGL01)
• Fix SQR/Query/Crystal report for AP/GL/INV/ePro and EXP.

Principal PeopleSoft Systems Analyst

Confidential, Germantown, MD

Responsibilities:

• Served as a key technical resource to re-implement PeopleSoft CRM call center/Case helpdesk workflow with component event and fix ERMS issue.
• Implement AWE, Worklist, Case Escalation, De-escalation, routing with for more than 5,000 call center users with average 10,000 cases per day.
• Setup New Business Unit/SetId and its related definition and security. Configuration the product related definition for Call Center, Field Service and case event history.
• Define security access to Field Service, Call Center base on user’s job function.
• Ensure the integration between PeopleSoft and Vantive/SAP OM/Billing/AR
• Implement Management Dashboard, My Dashboard and use JavaScript/Ajax to implement auto refresh.

Lead PeopleSoft Developer/Technical Architect

Confidential, Shelton, CT

Responsibilities:

• Contributes to strategic planning, including proposed cost implications
• Commits to deliverables . Selects tools and methodologies for projects
• Participates in system analysis and design using development, quality assurance and integration methodologies
• Participates in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and/or supporting application software
• Hand on RICES development for the implementation of a new custom module that combine the functionalities of the following PeopleSoft CRM modules:
• PeopleSoft CRM Call Center: Case/HR Helpdesk & Field Service
• PeopleSoft Order Capture: Add custom functionality
• PeopleSoft Marketing: Add custom marketing campaigns with email surveys
• Advised on security and authorization strategies for PeopleSoft CRM and Portal.
• Perform Oracle/PeopleSoft RICEW components (Reports-Integration-Conversion-Extension of functional).
• Introduce wallet concept in used case/agreement wallet/customer wallet.
• Make modification to case toolbar for the new custom module by creating and change the application package Peoplecode.
• Preparing technical specification and identify modifications necessary to ensure the customization works as designed with the new system.
• Eliminate bugs and completing various production-critical customizations prior to go-live, such as determine root cause and solutions to provide break fixes, specially, the performance issue for the current version CRM 8.8 and 8.8 SP1 and 9.0 and 9.1
• Creating test plan which including unit testing, integration testing, system testing.
• Production support: using Mercury TestDirector 7.6/8.0/10 to keep track of defect and maintain a project database of tests that cover all aspects of application’s functionality, collecting test results and analyzing the data and keep track of defects.
• Upgrade PeopleTools from .08 and CRM Application from 8.8 to 8.8 SP1
• Upgrade PeopleTools from .04 and from PeopleSoft 8.4 .3
• Preparing fit and gap analysis and re-applied custom code and functionality for an upgrade from CRM 8.8 SP1 to CRM 9.0 (PeopltTools 8.49.04) and CRM 9.1 (PeopleTools 8.51)

PeopleSoft Sr. Security Engineering

Confidential, Houston, TX

Responsibilities:

• Install PeopleTools 8.41 FSCM (GL/AP/AR/Bill/PC/AM/INV/RM/) 8.4, Setup Application Server BEA/Tuxedo 6.5/Jolt 1.2 and WebLogic 6.1. Install Enterprise Portal 8.4. Install HCM 8.3 (HRMS/BEN/PAY) with PeopleTools 8.16/8.42 then upgrade it to 8.8 with PeopleTools 8.46. Install HR portal pack.
• Install Oracle8i 8.17 and upgrade this version release to Oracle9i 9.2.
• Using PeopleSoft Upgrade Assistant as a tool set to upgrade tool release from 8.4 to 8.41.09 and from 8.41.9 to 8.46
• Setup Single Sign on and content provider to link between FSCM (GL/AP/AR/Bill/PC/AM/INV) 8.4/8.8, HCM (HRMS/BEN/PAY/TL) 8.3/8.8 with Portal 8.4/8.8
• Implement Security with LDAP/Novell eDirectory and Netegrity SiteMinder for Portal one point entry for all PeopleSoft modules and all legacy system. Also implement a log for unauthorized user.

Principal PeopleSoft Consultants /Lead Developer

Confidential, New York, NY

Responsibilities:

• Recommend and implement the HRMS 8.3/Financial 8.4 PIA security, from Permission Lists, Role, User Profile to Row security and Object security.
• Analyze HRMS core objects for performance tuning opportunities.
• Participated and contributed detail technical and functional of PeopleSoft version 8.3 HRMS and Financial 8.4 information to knowledge base to train junior developers.
• Technical lead for a team of five developers, responsible for all technical aspect for the financial upgrade from 7.53 to PeopleSoft 8.4 models which are including General Ledger, Account Payable, Account Receivable, Budget, Project Costing, Purchase Order and Asset Management, preparing functional check list to help consultant teams build the prototype, reviewing and clean up all objects from DDDAUDIT, SYSAUDIT and performing analysis on the upgrade compare report for objects such as menus, menu groups, panel groups, panels, records and fields, PeopleCode and reviewing all custom batch processes such as SQR, AE, COBOL and prepare document for all nVision re-mapping.

Sr. Application Specialist

Confidential, Denver, Colorado

Responsibilities:

• Recommend, implement and modify of the existing in-house archive technologies which are including PS/AP, PS/AR, PS/AM, PS/GL and PS/HRMS suite.
• Recommended the PIA security design methodology for the new feature of PeopleSoft 8.x internet security.

Confidential

Responsibilities:

• Responsible for the following modules: HR/Payroll/Benefits, General Ledger, Account Payable, and Budgets.
• Taxes update 01G, W2 year end processing, analyzing break fixes and determine technical solutions, including identifying alternatives and making recommendations.
• Year end processing for Account Payable 1099, fixing bug for open liability for account payable and investigating the un-balance in ledger.
• Using import manager to import budget data to PS/Budget.

Confidential, Long Island, New York

Responsibilities:

• Served as an Applications Upgrade Specialist for a major PeopleSoft 7.58 Upgrade to 8.14: HR/Payroll/Benefits.
• Implemented PeopleSoft Object Security
• QA all Custom SQRs, QA all Custom and public PS/Query, elimination bugs and completing various production-critical customizations prior to go-live, such as determine root cause and solutions to provide break fixes, modify components, pages, PeopleCode, trace bugs and participated in update fix for PeopleSoft version 8.14

Confidential, New York, New York

Responsibilities:

• Served as an Applications Specialist for a major General Ledger, Project, and Commitment Control. handled PeopleTools and PeopleCode customizations,
• Using SQRs for data conversion
• Creating test plan which including unit testing, integration testing, system testing.
• Creating numerous nVision reports, technical documentation
• Conducted end-user and MIS personnel

Confidential, Orlando, Florida

Responsibilities:

• Served as an Applications Upgrade Specialist for a major conversion from legacy system to PeopleSoft 8.0: HR, Payroll, Benefits and 8.0.
• Handling all the data conversion using file layout for PS/HR, PS/Benefit, and PS/. Perform PeopleSoft RICEW components (Reports-Interface-Conversion-Extension).
• Creating test plan which including unit testing, integration testing, system testing.
• Implemented PeopleSoft security.
• Quality Assurance for all SQRs, PS/Query.
• Customized payroll check to print micro line and signature.
• Working with user to setup Self-Service application for eBenefits, eCompensation and ePay.

Confidential, New York, New York

Responsibilities:

• Servedas an Applications Specialist for a major implementation of PeopleSoft Asset Management . My responsibilities were handling all technical and user documentation.

Sr. PeopleSoft Technical Analyst

Confidential, Parsippany, New Jersey

Responsibilities:

• PeopleSoft Manufacture: Post production support for Order Management, Enterprise Prices, Supply Planning and Product Configurator. Purchasing, Billing, Inventory, Production Management.
• PeopleSoft Financial: Perform interface analysis for the company’s legacy distribution system and PeopleSoft Receivables. Working with users to define new business process, security, chartfields, accounting calendars, interface with Saratoga sale system. Working with user to setup General Ledger, Payables, Project costing, Purchasing, Receivables, Billing, Inventory, Asset Management. Custom nVision and PS Queries.
• PeopleSoft HRMS/Payroll/Benefits: Server as key technical resource to implemented PeopleSoft RICEW component (Reports-Interface-conversion-Extension) to conversion from legacy system to PeopleSoft. Setup Security access and row level security. RICEW component include SQRs, Application Engine, Custom PeopleCode, custom interface process and conversion.

Confidential, Jersey City, New Jersey

Responsibilities:

• Served as Project Lead for an EDI payment system
• Implemented numerous systems for the shipping industry such as Off-hired Containers/Chassises Repairing System, Delivery Order/Work Order System, and Container/Chassises activity system.