SUMMARY

Certified Professional in Human Resources PHR offering a 15-year HR career distinguished by commended performance and proven results.

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, job descriptions and management reports.

HR Skills

Professional Experience

• FINRA Financial industry regulatory authority
• Benefits Analyst/HR Specialist
• Provide system support to the Benefits Department. This includes:
• Recommending efficient business solutions and developing and maintaining reporting requirements

Key Results

• Administer Leave of Absence Programs for FINRA including FMLA, Short and Long Term disability Child Parental leave and state mandated leave programs
• Review and analyze business processes and / or system's needs.
• Participate in evaluation and implementation of benefits and systems programs recommends changes to existing programs. Ensures compliance with policies and practices educates employees and HR staff and escalates issues as needed.
• Represent HR Benefits in CCB meetings for the implementation of benefit system enhancements, new benefit offerings and coordinates with IT and Payroll for employee benefit needs.
• Responsible for support on benefits specific technology solutions including requirements, testing, implementation
• Technical lead for the HR Benefits process re-engineering effort
• Hennepin County Minneapolis, MN
• Senior PeopleSoft Benefits Functional Analyst, 2010 to 2013
• Provide Functional support to the Benefits Division at Hennepin County. This includes:
• Requirements Gathering Business Definition Requirements, Business Process Research, Analysis, and documentation. GAP Analysis and Risk Mitigation.

Key Results

• Review and analyze business processes and / or system's needs.
• Define logical specifications including business process flows and rules, systems and data needs, and any applicable industry
• Serve as a requirements liaison between various functional and technical teams including clarifying requirements, as needed.
• Proactive identify opportunities to improve business processes and systems and be responsible for championing implementations.
• Develop training programs and materials.
• Lead / Co-lead internal process improvement initiatives. Provide feedback on processes by offering suggestions.
• Informally mentor more junior staff.
• Assist with adherence to technology policies and comply with all security controls.
• Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

confidential

• Key Results:Administered the organization's Benefits Program. Chaired annual Open Enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.
• Reviewed existing procedures and implemented new billing procedure for processing monthly invoices more efficiently
• Launched new vision program for employees
• Installs approved new plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees
• Conducts employee meetings and arranges for enrollment of employees in optional plans.
• Conducts employee benefit seminars
• Advises and counsels management and employees on existing benefits.
• Administers employee benefits programs such as retirement plans basic hospital, medical, surgical, and major medical plans term life insurance plans temporary disability programs and accidental death policies.
• Evaluates and compares existing university benefits with other university's within the Associated Colleges of the Twin Cities
• Plans, develops, and/or participates in area and industry surveys.
• Analyzes results of surveys and develops specific recommendations for review by management

confidential

Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.

Key Results:

• Implemented compensation components of HRIS system
• Named Benefits-Functional Lead on two PeopleSoft upgrades
• Reviewed new and revised job descriptions and researched market data to determine a recommended job grade and FLSA classification for positions.
• Reviewed recommendation for salary adjustments, ensuring salary administration guidelines are applied
• Developed and updates job descriptions by providing information on the job description format, guidelines for writing job descriptions and procedures for requesting job reviews
• Participated in salary surveys
• Ensured compensation policies and programs comply with regulations and requirements
• Member of Compensation team that converted compensation structure from a point factor based pay system to a market based pay system
• Prepared compensation letters to be included with proposals being submitted by HJF
• Calculated international allowances for approximately 40 expatriates in several countries
• Responsible for Requirement Gathering, Analyzing, FIT GAP analysis, Created Business Requirement document, Functional Requirements Document FRD ,
• Created requirements documents for the Reports.
• Prepared Test scripts, Test cases, Test Results documents.
• Worked as a Quality Functional Analyst for HR modules including Benefits Administration, Core HR, Familiarity with Absence Management ESS
• New Hire and Termination process and workflows.
• Used SQL for Data set up during Testing.
• Assisted the technical team in fixing the defects and ensuring the correct fixes are made
• Involved in analysis of issues/tickets sent by the users