Peoplesoft Support Analyst Resume Profile
Memphis, TN
Summary:
- 9 Years of PeopleSoft Technical Experience in People tools Version 8.49, 8.50 and 8.52
- 5 Years of PeopleSoft Techno functional experience in Implementation and Upgrade and Product Support experience in PeopleSoft Accounts Receivable, Billing, Contracts and Accounts Payable of PeopleSoft Version 9.0 and 9.1
- 4 years of Experience in People management skills Involved in preparing Design/Development project plan and allocating resources on tasks.
- 3 years of experience in Onsite/Offshore project execution model.
- Played a vital role for many projects in Design Phase ,Development phase and Testing Phase
- Experience in quality aspects of the Software Engineering pertaining to SEI-CMM Model
Implementation Experience:
- Involved in two PS Finance Implementation
- Involved in upgrade project.
- Hands on Implementation Experience in Accounts Receivables and Billing Modules
People Soft Functional knowledge:
- Good knowledge in Accounts Receivables and Billing Modules
- Good knowledge in Functional Flow of Accounts Payables Modules and having AP support experience
- Knowledgeable in functional flow of Contracts , AM, PO, ebill Modules and Support Experience
People Soft Technical Skills:
- Proficient in People code, Application Engine and Application Package
- Good Knowledge in Component Interfaces
- Good Knowledge in Integration Broker.
- Good in Reporting Tools SQR and XML Publisher
PeopleSoft Upgrade Experience:
- 6 month Experience in PeopleSoft Application Upgrade
Skill Set
People Tools | PeopleCode, Application Engine, Application Package, Integration Broker, Component Interface, SQR. |
Database Knowledge | Oracle 11g |
Professional Experience
Confidential
PeopleSoft Support Analyst
Description: The customer is a Leading retailer in automobile industry. The project is to Support PeopleSoft finance system including AP, PO, GL, AR, BI, INV, AM PC, MM, ITAM, T E, Customer Contracts, eBill, eSettlement, eSupplier,
Environment: People Tools 8.52 and Oracle11g
Roles and Responsibilities:
- Support of PeopleSoft AR/BI/Ebill module.
- Actively involved in bug fixing and enhancement.
- Actively involved fix for critical job failure.
- Currently leading few major change requests.
- Responsible for overall project delivery, quality and timely execution of offshore development as Team Lead
Confidential
9.1 PeopleSoft Implementation
Environment: People Tools 8.52 and Oracle11g.
Roles and Responsibilities:
- Project Lead Handling a AR, Ebill and Billing Team Size of 14
- Effort Analysis for entire O2C modules AR, BI and Ebill
- Functionally involved in the Fit Gap Analysis, Work Around Solutions and Requirement analysis for AR, Ebill and BI
- Technically involved in Design, Development and Testing Phase for AR, Ebill and BI
- Involved in Development, Customization, Interfaces and Third Party Integration The below are the few designs, I have developed
- Involved in Parallel Testing phase and supported users for AR, Ebill and BI
- Involved in designing the batch processing for AR and BI modules
- Involved in designing and execution of the O2C Production Instance preparation activities
- Involved in designing and execution of Project Migration activities for entire O2C to Production instance
- Involved in designing, planning and execution of the Production post Go live catch up activities
- Involved in the O2C Project support activities.
Confidential
FSCM 9.1 Support
Environment: People Tools 9.0 Peoplecode, Application Engine, SQR, Application Package .
Roles and Responsibilities:
- Supported the application at client location
- Actively involved in bug fixing and enhancement
- Responsible for overall project delivery, quality and timely execution of offshore development as Project Lead
- Interaction with Business to understand the Upgrade Requirements for Modules BI, AR and CA from 8.4 to 9.0
- Involved in the Fit Gap Analysis, Keep/Drop and Design Phase
- Transforming the Gaps into Design Specs and into Low level design
- Developed Enhancements, Customization and Interface programs and few are in below
Confidential
AR Enhancement project
Environment: People Tools 8.49 - Peoplecode, Application Engine, SQR,
Roles and Responsibilities:
- Technical competency development for the offshore team.
- Coordinate delivery between onsite and offshore and review deliveries
- Responsible for overall project delivery, quality and timely execution of offshore development as Project Lead
- Involved in training new team members in various technical areas in PS such as Application Engine, Application Designer, and Component Interface as per the project requirement.
Confidential
AR/BI Journal Generator
Environment: PeopleSoft 9.0
Roles and Responsibilities:
- Responsible for the analysis, design, coding
- Work with the client to resolve issues.
- Responsible for all project related document.
- Assist the client during SIT and UAT.
- Provided the post go live support for one week and resolved critically issue within SLA.
Confidential
Environment: PeopleSoft 9.1
Roles and Responsibilities:
- Responsibilities include retrofitting of various enhancements and customizations in any of the existing PeopleSoft General Ledger, Accounts Payables, Project Costing, Purchasing and Expense applications.
- Work with the client to resolve issues.
- Monitor project progress through Reviews.
- Assign and monitor the offshore team and Project Deliverables.
- Assist Onsite and Offshore team during SIT and UAT.
- Provided the post go live support for one week and resolved critically issue within SLA.
Confidential
Roles and Responsibilities:
- Involved in knowledge transition process at client location.
- Resolved various critical production issues.
- Lead the team to monitor and resolve critical production issues.
- Lead the order management and inventory to provide the customizations required for enhancements interfacing for various applications.
Confidential
Environment: PeopleSoft 8.9
Roles and Responsibilities:
- Involved with various major enhancements related to Project Costing Resource Management.
- Resolved various critical production issues.
- Lead the team to monitor and resolve critical production issues.
- Lead the Project Costing Interface team to provide the customizations required for enhancements interfacing for various applications.
Confidential
Roles and Responsibilities:
- Primarily involved in the Project Costing Module together with RM and Interfaces.
- Also was part of Interface Modules which was the module that insures the sending of the critical data to various internal applications for project Costing resource Management.
- Was also involved in analysis, design and as a Techno-Functional for Resource Management Interface modules.
Confidential
Roles and Responsibilities:
- Primarily responsible for critical enhancements related to E-procurement, and PO.
- Acted as offshore point of contact. Besides this mainly involved in implementation of the changes and fixes in E-procurement, PO module by developing, modifying and/or rewriting the existing reports and procedures to ensure their availability in PeopleSoft 8.8 version.
- Was also responsible for resolution of incident
- Was also responsible for Job monitoring
- Also worked in SQL server to create new DTS package as the project requirement