PROFILE

Results-driven professional with experience in project management/senior management positions at Deloitte & Touche and Cap Gemini Ernst & Young, among others. Utilized Deloitte & Touche, Cap Gemini Ernst & Young, CSC, PMBOK, and CMMi project management methodologies. Built professional services capabilities for three startups. Performed roles ranging from sales through service delivery, working in several industries on a diverse variety of software and hardware platforms. Accomplished in leading organizations through technology transitions, managing high performance teams, and partnering with business leaders to achieve common strategic goals.

• Responsible for solution architecture development, including partnered product integrations, in support of Sales.
• Technical Architecture presentations in sales pursuits
• MS CRM Administrator/Customizer

• Focused role in claims adjudication as a critical, integrated component of large enterprise portals, facilitating highly configurable and scalable implementations.
• Managed 16 Developers across 2 product lines, Waterfall/Agile hybrid - full SDLC.
• P/L responsibility, resource allocations.
• Developed enterprise product roadmap, executed strategic product direction, concurrent with supporting 65 customers in license/support plus new enhancements.
• Full Microsoft stack, Nservicebus ESB – asynchonous messaging architecture.

• Managed four projects, full SDLC.
• Developed working relationships with IT, vendors, PMO and Business Managers.
• Developed and delivered Roadmap for transition from legacy mainframe to open systems.
• Formal, client-developed SDLC used.

• Provided sales and marketing services.
• Created collateral, messaging and brought in new business by developing trusted partnerships.
• Developed and delivered proposals.
• Formal sales methodology hybrid of Ernst & Young Consulting used.

Integrator/Project Manager

• Provided project management services to an Investment Banking Mortgage company.
• Project definition for solutions included Requirements & Design, Computing Architecture, Data Design, UI design, Application Design, packaged software selection and integration.
• Developed Microsoft Project Plan and presented at kickoff with weekly updates. Daily Issues, assumptions and SLA for future ongoing support were outlined.
• Formal SDLC methodology hybrid of Deloitte & Touche Framework for Computing Solutions used.

Technical Environment: LAN setup, Proprietary FS Applications in MS environment

Sr. Business Architect/Project Manager

• Provided project management advisory services to the State of Minnesota.
• Project definition for solutions included Requirements & Design, Computing Architecture, Data Design, UI design, Application Design.
• Developed Microsoft Project Plan and presented at kickoff with weekly updates. Daily Issues, assumptions and SLA for future ongoing support were outlined.
• Successfully co-led migration solutions for two instances of spend analytics software, resulting in visibility of $20 billion dollars of supplier spend.
• Supported spend analytics for all of the pharmaceuticals supplied to forty-three States through four distributors, managed by the State of Minnesota.
• Formal SDLC methodology hybrid of Deloitte & Touche Framework for Computing Solutions used.

Technical Environment: Oracle 10g, Cognos, Crystal Reports, Visual Basic 6.0

Sr. Analyst/Project Manager

• Created a PMO following guidelines in PMBOK, hired all new staff and led the conversion projects while being responsible for oversight of hardware, LAN and re-engineering WAN to 23 remote offices.
• Managed transition following merger and acquisition of technical infrastructure and all business applications.
• Provided consistency of methods, documentation, and communication among multiple teams.
• Formal project management included MS Project, weekly updates and status reporting. SDLC methodology was homegrown, based upon METHOD I.
• Performed architecture reengineering utilizing D&T Vision for Networking and many of the approaches/deliverable documents from within 4Front methodology.

Technical Environment: DataGeneral, Frame Relay to TCPIP, CISCO, MS SQL Server, VOIP, COBOL

Engagement Manager

• Managed migration, replacing twenty-two Access databases with MS SQL Server.
• Led the service delivery which encompassed complete engagement management. All Access forms were re-engineered to a web portal using ASPX .NET.
• Project management included SDLC methodology 4Front and Framework for Computing Solutions.
• Led architecture (computing technology, applications and database, internetworking topology) design and creation. Weekly client JAD and status reporting/meetings were conducted throughout. Work breakdown structure very tightly managed due to hiring and managing subcontractors.

Technical Environment: .NET, MS Access, SQL Server

Project Manager/Appl Architect

• Managed a web portal development project, Gang Reduction Alert Bulletin, enabling intelligence to be collected and accessed via the Internet for police personnel uses. A unique security front end combined with traditional “behind the firewall” security provided only authenticated users with access to criminal activities, associations, geographical movement and photographic intelligence data.
• Homegrown SDLC methodology derived from D&T 4Front used. Planning and reporting weekly via MS Project.

Technical Environment: JAVA, PowerBuilder, Sybase

Applications Director

• Managed service delivery to Sprint from two centers. Matrix with five Directors at Sprint and handled project oversight of multiple teams, delivering OO technology solutions.
• Led project planning and monitoring using E&Y Fusion methodology, MS Project deliverables weekly. Rollup of weekly resource allocations across 125 reports was balanced to contract(s) compliance and reported back to client Director using a Balanced Scorecard.
• Hired during ramp-up of a $500 million dollar contract. Managed teams that generated significant bonuses for the company by consistently exceeding performance metrics. Service Level Agreements (SLAs) and Balanced Scorecards were developed and delivered upon.
• Developed solution architecture processes and services for increasing shared services offerings, resulting in teaming with Global Operate business unit supporting sales pursuits and deal structuring.
• Fostered and managed a global alliance with a software vendor enabling internal workforce transformation and external new business opportunities

• Managed implementation teams responsible for installing and configuring a web analytics and reporting software package for this pre-IPO startup.
• Successfully advised clients, Daimler Chrysler and Office Depot among others, in brand marketing by leveraging personalization software to enhance eCommerce websites.
• A homegrown SDLC was used, including MS Project.
• Responsible for full collaboration with clients to develop relevant analytics categorization and daily implementation release meetings.

• Director Internetworking Solutions and Services
• Led a project for a telecommunications client consisting of a formal (Big 5) approach and method of vendor selection to arrive at a recommendation for managing a data hub across six platforms.
• Managed resources and activities using MS Project. Weekly Status Reporting highlighting Issues and Assumptions enabled client-driven scope control.