Manager - Hr Transaction Processes Usca Resume
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PROFESSIONAL SUMMARY:
- Strong PeopleSoft Functional Analyst / Project Manager with 15+ years of Extensive experience in Workday, PeopleSoft HCM / Payroll Applications.
- Experienced in successful system implantations such as PeopleSoft, Workday, Bundles Fixes, Tax Updates, Patch / Bug Fix installs, Development and Conversions
- Hands on with various HCM modules: HR, NA Payroll, International Assignees, Absence and Benefits
- Utilize Functional expertise to lead fit - gap sessions with primary stakeholders to setup and design business processes
- Strong Expertise in documenting the As-Is Process and performing Complete Fit-Gap Analysis
- Expertise in analyzing complex business process of various enterprise and design solutions
- Documented all new changes in requirements and maintained up-to-date specifications for developers and testers
- Experienced in all testing types: Regression, System integration, Data conversion testing
- Experienced in writing the test plans, cases and scripts based on system specifications and expertise in regression system integration functional testing
- Analyzing and developing strategic imperatives for organization / business units using various strategic management methodologies.
- Workday, Taleo, Quality Center (QC), WIN SQL, Remedy, PeopleSoft Query, Beyond Compare, VLook Up, Microsoft Project, Smartsheet, Excel, Word, Power Point, Microsoft Office Applications.
WORK EXPERIENCE:
Confidential
Manager - HR Transaction Processes USCA
Responsibilities:- Partners with HR, vendors, cross functional teams, and associates to determine strategic needs, defines functional/technical specifications, troubleshoot issues, and implement initiatives)
- Develops and manages the USCA HRIS foundation and business process designs and to help facilitate accuracy of associate information such as supervisory organizations, job profiles and positions, locations, employee type and compensation set up details
- Develops the to-be solution alternatives with recommendations
- Assist in writing functional requirements, develops test plans, conducts unit tests and guides end user testing
- Problem solves escalated production support issues
- Testing responsibilities, including reviewing specifications, creating test scenarios and overseeing testing of the system for bi-annual system upgrades and new roll-out of new functionality
- Create and design training materials such as video’s, guides and hands on training sessions for functional and system users
- Assists with data validation, go live activities and post go live activities
- Analyzes, applies and assesses change management needs related to system release updates
- Knowledge sharing and knowledge transfer
- Maintain an awareness of industry and technical trends through independent research, collaboration and networking
Confidential
HRIS Supervisor / Senior Business Analyst
Responsibilities:- Manages a team of HRIS Specialists, including performance evaluations, salary recommendations, job responsibilities/descriptions, development needs, coordination of office coverage, and mediation, if necessary. Also, manages the interview process when turnover occurs and/or additional positions are added for the HRIS/BenAdmin Data Specialist team, including screening of incoming resumes, selection of candidates, scheduling and conducting of interviews, and selection of new team member. Serves as liaison between Payroll Management and Coalition HR Reps/Managers Responsible for trouble shooting, root cause analysis of problems/issues, effective delegation of tasks, communication of complex process and procedures, and documentation of resolutions as appropriate.
- Supervises the implementation and maintenance of Human Resources records into integrated HR/Payroll electronic system, Payroll Tracking Log, HR Request Log, Customer Service Center Log, Assignments Database, tracking spreadsheets, etc. ensuring accuracy and consistency. Serves as HRIS departmental Taleo/Portal Page expert, in conjunction with the HR Analyst and HRIS Manager. Responsible for conducting research, detailed analysis/testing, and communication with coalition RH Reps, the HRIS/BenAdmin team, Taleo Team, WiPro, etc.
- Monitors, evaluates and analyzes all HRIS procedures for consistency and efficiency, creating and implementing improvements as necessary. Schedule and facilitate regular team meetings to review existing problems and procedures and to introduce new procedures. Create and/or update procedural and informational documents in a shared library.
- Manages the prioritization of daily workflow for HRIS, including complex processes/projects, conversion of data/new acquisitions onto HR/Payroll system, testing for system upgrades, bundles/ tax updates and fixes and changes, high volume of terminations with severance, annual benefits enrollment, data "clean up", manual manipulations to system to create desired result, internal/external audits, Sarbanes-Oxley, etc.,
- Government Reporting Expertise, PeopleSoft Worklist Functionality as well as Taleo Worklist interface technical understanding.
- Builds and maintains successful relationships with cross functional teams, other VF HR departments, and management.
- Coordinates technical and maintenance support with application support to ensure integrity of HRIS
- Compose and present recommendations, and lead implementations, for system and or process improvements and enhancements, based on analysis of current business process and future goals of VF Shared Services HR, HRIS and Corporate HR.
Confidential
Payroll Business Analyst /Project Manage
Responsibilities:- Researches, updates, and resolves payroll tax issues and payroll accounting issues.
- Leads and organizes special projects. Develops both high level and full-scale project plans
- Coordinates and effectively communicates with all project team members, both internal and external to Payroll.
- Represents payroll at project meetings within Payroll and ensures all members are aware of assigned tasks
- Testing, QA and documentation of all new processes
- Partners with supervisors to analyze current business processes
- Builds and maintains successful relationships with cross functional teams, other VF departments, and management
- Project Manager for payroll related projects (not all inclusive) such as rolling out PayCards, new unemployment services providers, HomeLand Security for new hire social security verification, new time keeping systems, Third Party Sick Pay, transit benefits. These projects entailed working with locations HR/Payroll contacts to communicate the details of the project, how it will impact them, creating new process and policy if needed, training of the new systems if needed and support the location through the whole project life cycle.
Confidential
Product Support, Senior Information Center Consultant
Responsibilities:- Tier III Production Support for PeopleSoft HR, PeopleSoft Benefits, PeopleSoft Recruit, Ceridian Payroll, PeopleSoft Table Maintenance and Change Control.
- Provide support to PeopleSoft Human Resources, PeopleSoft Benefits, PeopleSoft Recruit, Reporting, PeopleSoft Table Maintenance, Remedy, Ceridian Time and Attendance
- Responsible for analysis and user acceptance testing for the creation of "Patches by the application development team.
- Responsible for re-creation and summarization of issues including establish the cause and effect relationship (if applicable), proper escalation to appropriate team members and resolve problems within scope.
- Responsible for utilizing troubleshooting checklist including knowledge of applications, provide detailed descriptions of issues in Remedy, gathering information from customers / vendors and proper utilization of available resources.
Confidential
HR Applications System Analyst PeopleSoft HR and SAP HR / Payroll
Responsibilities:- Data Quality PeopleSoft / SAP lead HR and Payroll,
- Gathering, analyzing and documenting detailed user and system requirements to support PeopleSoft 7.5, 8.0, 8.3 and 8.8 implementations and upgrades.
- Develop and create functional specs and system design documents resulting is accurate business requirements.
- Develop SQL queries to verify system data and to create adhoc reports.
- Develop timelines, prioritization or work initiatives, special reports, and project/team communications to support the HR Data Quality group .