SUMMARY:

• PeopleSoft knowledgeable with 20 years of experience in PeopleSoft Financials & HRMS which includes design, development, testing, upgrade production support and maintenance of PeopleSoft Applications for various business enterprises and involved in Fit - Gap Analysis, Documentation, Customization, and Operations Support. Currently working with PeopleSoft HRMS 9.2 and Financials 9.2

TECHNICAL SKILLS:

PeopleSoft Modules: GL, AP, PO, BI, AR, AM, Allocations, Budgets, Projects, Data Archive Manager, Staffing, HRMS, Time and Labor

Experience Highlights: People Tools, PeopleSoft HRMS & Financials, Payroll interface, ESS, ERP Project Management, Recruiting & Staffing, PS Workflow, PeopleSoft Implementation & Upgrades, Requirements & Fit-Gap Sessions

PROFESSIONAL EXPERIENCE:

Confidential, Orange, CA

PeopleSoft Business Analyst

• Prepare and maintain project plans, scope and Business Requirements Document (BRD) for PeopleSoft Financials and HRMS projects.
• Functional and technical resource, responsible for archiving transactions for AP , GL , BI and AR modules in PeopleSoft Financials 9.2 and Payroll transactions (Paychecks and Balances) in PeopleSoft HRMS 9.2
• Functional resource for PeopleSoft HRMS upgrade from 8.0 to 9.1
• Provide production support to PeopleSoft HRMS & Financials 9.2 application users.
• Functional resource for Asset Management (AM) module.
• Work with key players within Accounts Payable/Billing/AR/GL and Accounting units to gain a general understanding of needs and challenges. Identify existing or emerging "common issues or trends" between units that might otherwise not be easily identifiable. Work with other BA team members to understand and align on business workflow processes for PeopleSoft initiatives.
• Ability to communicate across functional and non-functional teams to understand business needs and drive solution implementations. Ability to identify project issues and to coordinate fixes with appropriate parties to provide resolution.
• Served as e-Procurement support and was a key member of the new PeopleSoft Purchasing initiative.
• Functional and technical lead for Electronic Data Interchange (EDI) projects and setups from the initial design phase and mapping to final testing and implementation. Perform troubleshooting and solve the client issues pertaining to EDI application.
• Test newly written programs for any bugs and document the problems for modification. Prepare test data and procedures. Coordinate and facilitate communications between IT Contractors and end-users to assess user requirements.
• Primary and secondary on-call for PeopleSoft Financials & HRMS and ESS support.
• Support and resolved issues related to Employee-Self-Service (ESS) site for field & in-house employees such as Gross Pay Differences, Multiple Jobs/Multiple Checks, Night Differential, Overtime Payment, Tax Allowances, Deductions, Time and Labor, Direct Deposit (US & Canada), Multiple Direct Deposit Distributions, Garnishments, Miscellaneous Earnings and Leave, Pay Groups/Pay Codes and HR Benefits. Conduct extensive research and reach out to Payroll/HR/Benefits/Time & Labor and Development teams, in order to understand and resolve the issues, facing ESS users.
• Utilize Bullhorn’s Applicant Tracking/Assignment System , to troubleshoot issues reported by recruiters at the branch offices, in terms of troubleshooting assignments and applicant’s timekeeping methods and direct deposits.
• Researched and documented existing batch eTime 2.0 timekeeping system. Created comprehensive VISIO Flow diagram with all steps and stages involved in processing, to be used by VOLT PeopleSoft Production Support Team. The eTime 2.0 project was to replace the current timekeeping system (i.e. access databases). The process utilizes the PeopleSoft Time and Labor application for Time Entry and Time Approval. In order to implement Time and Labor 2.0, and start rolling out eTime users from the “custom databases” to PS HRMS 9.1 Time and Labor 2.0, approver and assignments data that reside in the legacy (“homegrown”) system are required in PeopleSoft HRPRD 9.1. To feed these data into PeopleSoft from the legacy system; a new batch process to HR has been created. This process is designed to indentify approver, assignments and activity information, for new and existing customers to be loaded into PeopleSoft HRMS 9.1 tables . These steps and data are required in order to place a candidate on an assignment, in a Staffing Industry.
• Produce many ad-hoc reports using SQL or PS Query to verify data within the system data tables. Produce reports to validate system user access were in compliant with Internal Audit request and access in compliance with SOX regulations.
• Utilize the APP Designer tool, to research Fields, Pages or Record layouts to expedite the development team's resolution to functional issues. Customize PeopleSoft Tables, views, panels and PeopleCode.
• Worked directly with the resources within the billing department team to provide requested information ( billing and invoice data) on a daily/weekly basis. Created Business Requirement Documents (BRD) to address their need and requirements; and extract billing data from the customized billing tables. Assisted with creation of Billing Reports (these reports were developed and implemented to run after the billing invoice data extraction process and hence they were embedded into billing invoice printing jobs).
• Communicate effectively with all department’s managers or directors throughout entire VOLT organization, regarding issues that their staff encounter related to PeopleSoft functionality and security requirements.
• Comprehensive experience in setting up security in PeopleSoft HRMS & Financials and Portal environments. Discover tips and tricks that help as an ERP Business Analyst.
• Worked closely with Shared Accounting System (SAS) personnel to troubleshoot and resolve system issues related to PeopleSoft Financials and HRMS applications.
• Daily interaction and collaboration with PeopleSoft Accounts Payable (AP) team, for PeopleSoft issues/challenges that department faced; and in respect to Archiving AP data. In PeopleSoft Payables, you use the PeopleTools Data Archie Manager to archive payments, vouchers and suppliers. This process removes them from the production transaction tables, yet keeps them online in history tables where they are available for queries and reporting. Removing them from production tables helps maintain speedy daily processing activities, while still retaining online access to information.
• To archive data in PeopleSoft Payables (AP), you’ll complete the same procedures for payments, vouchers, and suppliers. Payments that are cleared or canceled must be archived to history tables and deleted from the transactions tables before you can begin to archive the related vouchers. Likewise, before you can archive suppliers, completely processed vouchers or closed vouchers must be archived to history tables and deleted from the transactions tables.
• Worked extensively with Internal and External Auditors to ensure consistent, secure and appropriate use of PeopleSoft applications within VOLT Information Sciences for both HRMS and Financials databases.
• Work closely with functional and technical analysts, database administrators and Network analysts to monitor and optimize system performance. Coordinate and assist with performance troubleshooting activities among all teams.
• Conducted thorough UAT, integration and regression testing of the application and migration of the projects.
• Proficient in using the Microsoft Office suite, Word , Visio , Excel and OneNote.
• Experience in using Quest’s STAT change management and control solution for migrations.

PeopleSoft Systems Analyst

Responsibilities:

• Customized PeopleSoft objects as necessary using Application Designer, PeopleCode, SQL, etc.
• Mapped and converted Dun and Bradstreet mainframe data to PeopleSoft by using the Import Manager, SQR and COBOL programs to client server (ORACLE/UNIX) platform.
• Provided system stabilization, interface development, extensive Query/Crystal and SQR reporting and performance tuning for client. Provided technical & end-user support.
• Participated as an ERP Business Analyst in an upgrade of PeopleSoft Financials Application 6.02 to 7.51 on ORACLE/UNIX platform.
• Applied all customization and modified all interfaces and mainframe COBOL programs to reflect the changes in the new version. Facilitated and supported procurement of equipment (hardware & software) for end-users.
• Applied fixes and used Data Mover and SQL script to convert data to the new system.
• Project Manager and technical/functional resource on SMS’ Signature (Clinical Billing/Scheduling) Systems to PeopleSoft General Ledger (GL) interface on client/server ORACLE/UNIX platform.
• Maintained contact with end-users for trouble shooting and resolving PeopleSoft Financials 7.51 production database problems. Analyzed PS/nVision Reports and tuned long running Report Books.
• Applied Tax Updates for PeopleSoft HRMS.
• Prepared and maintained project plans and project scope and Business Requirements Document (BRD).
• Techno - functional resource for all aspects of projects for PeopleSoft e-Procurement implementation including security & workflow and reviewed modifications requirements.
• Made necessary modifications to Query/Crystal reports and assisted in the testing of the Accounts Payable (AP), General Ledger (GL) modules. Responsible for producing Accounts Payable (AP) 1099s.
• Developed interface specifications and managed the development of interface specifications by working with team members and vendor resources to identify interface requirements.
• Analyzed and tune long running processes. Participated in database tuning and application SQL tuning.
• Coached new employees on PeopleSoft functionalities and SQR features and UNIX scripts.
• Implemented and maintained the SMS’ Invision/Unity Patient Accounting (PA) to client/server General Ledger (ORACLE/UNIX). These included the mapping of data into category and conversion tables and the setup processes.
• Performed PeopleSoft Security Administration tasks including the setup of user profiles, roles and permission lists in development and Production environments. Developed Security reports, maintained security documentations and utilized audit tools to monitor compliance of Security Policies. Defined security requirements across the enterprise, granted and terminate user access to PeopleSoft HRMS and Financials Databases. Conducted meetings on security related issues, with management, internal and external audit teams.
• Ensured consistent, secure and appropriate use of the PeopleSoft applications within Alegent Health Systems, with special emphasis to governance (oversight and authority issues); monitoring and auditing; role-based access; segregation of duties; and change control.
• Co-authored PeopleSoft security strategy document, to insure consistent, secure and appropriate use of the PeopleSoft applications within Alegent Health.
• As an ERP business analyst successfully implemented Global Health Exchange (GHX) project.
• Actively participated in evaluation/selection process and implementation of SRC Software project.
• Worked closely with other functional and technical analysts, database administrators, Systems engineers and Network analysts to monitor and optimize system performance. Coordinate and assist with performance troubleshooting activities among all teams.
• Responsible for facilitating planning, initiating and evaluating new projects from concept through implementation and development.
• Recognized Security Administrator for both PeopleSoft HRMS and Financials .
• Developed detailed specifications and coded programs for clinical applications using SQRs.
• Actively participated in the conversion of "Dallas General" acquisition plans to the Alegent Health Plans.
• Involved in implementation of Electronic Data Interchange (EDI) projects.
• Was responsible for bringing all the accounting entries from the “LIFEPRO” systems into MSA (accounting systems) and Accounts Payable (AP) into disbursement systems.
• Extensive interaction with the users via telephone and face-to-face for system development, installation, service or problem.
• Provided system stabilization, interface development, extensive Query/Crystal and SQR reporting and performance tuning for client. Provided technical & end-user support.
• My responsibilities included in creating the technical design specifications and implementation estimates and costs, creating test cases and implementing the requested design modifications, assigning developer’s tasks and managing deliverable time lines and product deliverables.
• Support, analyze and correct all security issues reported in PeopleSoft Financials & HRMS production instances.
• Responsible for facilitating planning, initiating and evaluating new HealthCare and Clinical projects from concept through development and implementation. Worked jointly with end-users to identify system inefficiencies and document technical specifications.
• Receive PeopleSoft HCM & Financials access requests from functional or technical users and grant access as required. Support end-user daily technical or software and application issues receive through phone support or via the Maintech Help Desk online system (Altiris Console) or created manually when end-users call my phone number directly.
• Involve in requirement analysis of various systems to indentify equipment and business needs. Ensure that systems applications met integrated user needs, while also considering State regulation requirements.
• Participated in the Upgrade and Implementation of security projects