Profile:
A PeopleSoft professional with over ten years' experience with excellent interpersonal skills. An energetic, proactive, flexible individual who can work independently and as a team player. Expert knowledge of PeopleSoft applications including Human Resources, Benefits Administration and eBenefits. A consensus builder who has extensive experience in the analysis and design of PS configuration, enhancements, and integration with other applications. Experience with eRecruit, N/A Payroll, Payroll Interface, PS Tools, and application life cycle. Expert daily production support, including extensive user support, with classroom and informal training on PeopleSoft HRMS.

Employment:

Confidential, New York NY., Human Resource Information Systems
Independent Consultant / Senior Business Analyst, March 2012 to present
Senior benefits analyst responsible for implementing PeopleSoft 9.1 Benefits Administration for multiple unions and eBenefits with 5,000 employees, multiple companies, locations, pay frequencies and benefit programs.

• Leading PS 9.1 Ben Admin / eBenefits implementation with Life Events and employee self service events
• Renovating current Ben Admin set up to improve processing and reduce manual intervention
• Consolidating the number of benefit plans by moving employees into new options and cleaning up legacy benefit plans.
• Leading implementation of new outbound FSA interface and correcting the current interface to support eBenefits FSA enrollments
• Leading implementation of new programs to improve processing and employee experience, including Ben Admin ‘house keeping' program, ABBR calculation routine and automation of confirmation statement delivery

Confidential, Parsippany, N.J., (Corporate Hdqrs McLean, V.A.) Human Resource Information Systems
Associate, Level III / Senior Business Analyst, October 2008 to March 2012
Senior Benefits analyst responsible for production support and development for global company of 25,000 employees

• Improved and standardized processes including Open Enrollment (OE) and many benefit processes and projects.
• Instrumental in streamlining OE processes including, testing, control table configuration and migration, confirmation statements and deployment.
• Instituted new rate table audit process that provided the company with zero rate defects for the past four years for 25,000 employees.
• Lead and completed Ben Admin zip code renovation project including process reengineering, load program re-write, which reduced zip code data by 30%.
• Developed zip code archive process and reduced zip code tables by more than 400,000 rows.
• Lead Ben Admin renovation project, including deduction begin date changes which improved processing and reduced event coordination by 25%.
• Made significant improvements to Ben Admin housekeeping program to reduce manual intervention.
• Implemented Benefits Administration database trigger audit.
• Renovated International Benefit Program including benefit plan administration for United Arab Emirates.
• Tested and rolled out HCM bundles 11 and 12 for benefits
• Started analysis for PS 9.0 upgrade.
• Support firm-wide Employee Resource Management system, which facilitates employee placements in open job requisitions.
• Manage direct report, trained employee to become a PS Benefits Analyst

Confidential, New York, N.Y., Human Capital Management Information Systems
Assistant Vice President / Senior Business Analyst, October 2005 to September 2008
Senior Benefits analyst responsible for production support and development for a global company of 24,000 employees for PeopleSoft enterprise-wide application

• Standardized processes as the project manager for Open Enrollment starting in 2006.
• Achieved virtually error-free enrollment periods upon becoming project manager of Open Enrollment.
• Reduced the enrollment period from four to two weeks, thereby reducing the amount of Benefits Administration support in the HR Service Center.
• Converted Corporate Benefits to "go green" by replacing Open Enrollment booklets with online version.
• Lead in many HCMIS Projects including the MetLife Premium Holiday, Roth 401(k), and new processes around acquisitions and Health and Welfare processing for layoffs.
• Benefits analyst for the PS 8.3 to 8.9 upgrade, completed in three months.
• Lead analyst for the HR Service Award / Executive Compensation Calculation Application. Project included Service Calculation for the entire Lehman Brothers population for three different functional groups. The application had multiple pages, tables, views, and reports and can forecast service.
• Lead training effort for HR Service Center in PS Benefits Administration, eBenefits functionality and control table configuration, reducing the amount of tier one support for HCMIS.

Confidential, Newark, N.J., Human Resource Systems Team
Senior Systems Analyst, November 2003 to October 2005
Senior Business/Functional analyst responsible for production support and development of PS enterprise-wide special projects.

• Accomplished implementation of PS Benefits Administration and eBenefits in four months and company's first completely electronic Open Enrollment.
• Lead analyst for 401(k) Automation Project (inbound/outbound implementation).
• Key member of three-person team involved in full life cycle of implementation of Horizon MyWay consumer driven health plan for 2005 Open Enrollment.
• Customized PS eBenefits to enforce government and company business rules for consumer-driven health plan, including Health Savings Account.
• As part of Ben Admin implementation, led re-engineering effort of Benefit & HR interfaces including re-implementing of the Horizon account code structure for the enrollment interface.
• Provided production support including daily informal training for PS Human Resources, Benefit Administration, eBenefits, eRecruit, Position Management, payroll and other applications within PS HRMS.
• Led in renovations of H&W interfaces, which includes FTP/PGP, negative testing and archiving of interfaces.

Confidential, Bridgewater, N.J., Global Human Resource Information Systems
Lead Systems Analyst, September 2002-November 2003
Led Business/Functional analyst production support for a global company of 30,000 employees for HR and Active Benefits.

• As part of the PeopleSoft 8.8 upgrade team, worked directly with the ICI functional project manager to develop strategic plans for change management, training, testing and reporting strategy and key HR deployment initiatives.
• Implemented and led HR & Benefits Global User Group to satisfy requirements for 400+ users. Liaison between Active Benefits and technical team for system changes.
• As lead analyst, revamped H&W file transmissions and new interface development, including new methodology for execution, transmission, support, testing, and implementation.
• Consulted with Active Benefits on enrollment Web site enhancements.
• Designed and implemented a data standards plan, including HR foundation table strategy with GHRIS director.
• Designed and implemented a global HRMS change control management methodology including the development of an application log for a global organization with PeopleSoft HR, U.S. Benefits Administration and Payroll.
• Implemented change control processes including rules for change management and documentation for all system enhancements and fixes.
• Led configuration and functionality and content of the first GHRIS portal.
• Led the work effort of two senior analysts.

Confidential. (Formerly AlliedSignal), Morristown, N.J., September 1996 to September 2002
Human Resource Information Systems
Benefit Systems Analyst, October 2001 to September 2002

• Functional liaison between Employee Service Center and technical team for Open Enrollment (OE) and Event Maintenance Web site.
• As functional liaison, digitized Enrollment Kit that eliminated the cost to print guides saving the company eight dollars per kit totaling $64,000 for 2002 OE.
• Member of two-person team that trained outsourced Benefits Call Center employees (Convergys) for 2001 OE.
• Functional lead for the implementation of the Benefit Premium Cube (Cognos).
• Conducted classroom and informal training for end users in the use of Benefit Premium Cube.
• Key member of the Automated MetLife Managed Disability implementation team.
• Main liaison for all H&W eligibility file transmissions and new interface development.
• Received Honeywell Ace Impact Award for Innovation & e-business for 2001 Open Enrollment.

Project Leader, Mergers & Acquisitions, June 2000 to October 2001
Developed a standardized integration methodology including "cookbook" of terms, forms, protocols and interdepartmental coordination to fully incorporate businesses into the integrated PS HR, Payroll, and Benefits system.

• Worked directly with Manager of HRIS Mergers and Acquisitions to develop new tools and protocols for the
• integration methodology.
• Successfully led team of four functional leads and other process owners to complete the integration of acquired companies.
• As project & HR functional lead, received a customer satisfaction rating of 4.6 out of 5.
• Conducted on-site formal training with a customer satisfaction rating of 4.6 out of 5.
• Effectively operated at Level Three SEI-CMM with Integration Project Methodology.
• Strategically communicated corporate initiative when encountering resistance from employees to the integration.
• As project and HR functional lead, successfully integrated Ademco/ADI business with 3400 employees in 23 weeks with 200+ locations.
• Led Honeywell Consumer Products business with 800 employees; HR went live in 12 weeks and payroll went live four weeks later; led the HR integration of Serck Heat Transfer business with 74 employees.
• Project lead for the integration of Silent Knight business with 125 employees in 16 weeks.

Systems Analyst, Mergers & Acquisitions, January to June 2000
Directly involved in conversion of more than 7,000 employees and 20 sites. Part of three-person team that integrated the Johnson Matthey acquisition of 5,000 employees in 15 different locations across the U.S. in three months.

• As lead HR functional analyst, worked directly with customers in establishing all control and transaction tables.
• Worked with Visual Basic programmer to develop a system to collect, validate and prepare data files to load.
• Worked directly with senior technical staff to establish update protocols for test and development for acquisitions.
• Hold speed record for completing two integrations the day after acquisition closing dates.

Senior Systems Analyst, Customer Support Center, January 1999 to January 2000
Member of six-person PeopleSoftCustomer Support Center (CSC) supporting the HR/Benefits/Payroll System.

• Daily contact with senior executives for HR reporting purposes.
• Provided 500 users with answers to technical questions for fully integrated HRMS system.
• As member of CSC team, achieved 4.5 out of 5 customer satisfaction rating for 1999.
• Supported Web-based HR Applicant Tracking System.
• Part of team that used Six Sigma tools to evaluate and select new customer relationship management software for call centers company-wide.
• Member of three-person team that coordinated PeopleSoft 7.04 Tools and HR 7.01 testing, integration and documentation. Responsibilities also included production support, writing specifications for production change requests including reorganizations, new edits, customizations, and mass changes.

Education:

• Confidential, B.A., Economics, Cum Laude

Computer Skills:
PeopleSoft (PS) HRMS 9.1, 8.9, 8.8, 8.3, PIA Query; PS Two Tier Query; PS PeopleTools , including PS Application Designer; Data Import, SQL+; Mac OS X; WinEdit 2000; MS Visual Source Safe; Windows 7; Windows NT; Microsoft Office Suite 2010, including Access.

Professional Development:
PeopleSoft Security 8.3; PeopleSoft PeopleTools I, 7.5; PeopleTools Delta I, 8.8; PeopleSoft HRMS Delta 8.8; Base Benefits 8.8; Benefits Administration 8.8; PeopleSoft HR Delta 8.3; PeopleSoft Base Benefits 8.3; Benefits Administration 8.3; Database Design; Accounting Systems.