SUMMARY:

• Accomplished, enthusiastic certified (PMP, Agile/SCRUM, Lean Six Sigma Green Belt, ITIL) project manager with 16+ years of success delivering projects on time and within budget through improved productivity, performance, and cost control. Bachelors gree application development engineer quality veteran
• Technical oversight of large, $45 million dollar ERP/HR self - service time & attendance project for 40,000 employees across multiple agencies. The project including the integration of KABA time collection devices and customization of 150 business rules for time & labor.
• Provide program management in replacement and consolidation of the Confidential 17 agencies to a Cisco VoIP/Verizon managed service. The program included overseeing the technical design and implementation of several critical services such as critical 9-1-1 emergency response.
• Orchestrated the development, implementation and management of Commonwealth’s Information and Data Warehouse which included cross functional data governance model that allowed shared of data across agencies.
• The Digital Services team was created to improve how the state provides services to constituents and agencies by developing light weight open source solutions within an Agile SCRUM strategy. The digital footprint included web & mobile applications, collaboration solutions and open data platforms.
• Worked with DOT on the development of several application that manage Transportation fleets, commuting notification and portals.
• Implemented state wide eLicensing solution on the Accela platform for all state licensing boards and the Commonwealth’s Environmental & Energy Affairs agencies.
• Project Manager responsible for planning and implementing new vendor managed VoIP data and voice platform for 160 locations Confidential HHS office statewide.
• Responsible for strategic direction and management of Commonwealth’s web site including upgrade to Drupal. Created and maintained oversight of governance team which reported to Governor’s Office, responsible setting policies for web content and maintaining active social media presence.
• Lead team in the development of Housing Wait List application for 242 Housing Authorities which will improve how residents secure housing which has saved the Commonwealth over $3.5M in project and management costs. Utilize Lean Six Sigma methodologies to increase process efficiencies and fast track application approvals.

CORE COMPETENCIES:

• Project Life Cycle Management
• Cross - Functional Team Leadership
• New Product Development Product Marketing
• Test-Driven Design Issues & Risk / Change Management
• Partner & Vendor Management
• Quality Assurance
• Software Development
• Lifecycle SCRUM, Waterfall, Agile, PMP, LEAN
• Strategic Business Planning Regulatory Affairs

PROFESSIONAL EXPERIENCE:

Confidential, Norwood, MA

IoT Project Manager

Responsibilities:

• Lead AWS and Thingworx engineers with implementation nd management Platform as a Service offering that provides customers the ability to analyze data captured from oT edge devices.
• Worked with business stakeholders, external partners and client to capture product requirements that are converted into User Stories and scheduled planned Agile sprints.
• Lead off-shore C# mobile development team responsible for creating applications that meet the needs of the customer and coincide with manufactured IoT board releases.
• Collaborate with manufacturing product management to coordinate testing and product launch schedules of manufactured IoT boards.

Confidential, Boston, MA

Chief Application Officer

Responsibilities:

• Implemented and managed JIRA, JIRA Agile and Confluence for Agile/SCRUM projects.
• Maintained C-level business stakeholder relationships and act as Product Owner to ensure the organization is meeting business needs and providing efficiency delivering services to their constituents.
• Transformed Commonwealth application project methodology from Waterfall to Agile/SCRUM and as a result, projects have improved time to market by 20%, reduced expensive change orders and reduced defects by 65%.
• Responsible for developing and managing RFP's and RFQ's along with negotiation of contracts for the procurement of software and consulting services.
• Implemented standardize QA and release management methodology with common tools across enterprise applications teams which has improved communication with operations and project delivery.

Confidential

Enterprise Project Manager

Responsibilities:

• Member of the contract negotiation team responsible for legal matters related to service & technical delivery, designs addressed in RFQ and final work order amendments.
• Led a group of Verizon and HHS engineers in the effort of reducing the $2.6M Confidential cost overrun which resulted in the reduction of overrun by $1.3M.
• Worked with internal network engineers in the design, planning and execution of state facility upgrades to meet the requirements of new Cisco network appliances.
• Worked with agency business stakeholders on mapping and implementation IVR and service desk dialing plans.
• Developed and documented formal project templates and processes used across program to improve quality and delivery of project tasks by 25%.
• Responsible for directing vendors, 3rd party software provider, internal engineers and legal consul in developing a tested, approved solution to address accessibility.

Confidential, Norwood, MA

Director of Product Development

Responsibilities:

• Directed a team of software development engineers along with all project management responsibilities in the development and implementation of software product portfolio.
• Responsible for working with customers, sales and internal staff in capture product requirement documentation and converting into technical design.
• Utilized agile development practice that included XP and SCRUM to improve time to release, quality and satisfying customer requirements.

Confidential, Providence, RI

Network Services Manager

Responsibilities:

• Responsible for managing the WAN/LAN and desktop services across 5 hospital locations serving 1500 patients and over 4000 staff members with a supporting team that included 3 direct contacts and 40+ staff.

Confidential, Lakeville-Middleboro, MA

Data Center Supervisor

Responsibilities:

• Managed a staff of Computer Operators responsible for the direct managed of computer operations in a 24/7 environment.

Confidential, Braintree, MA

Print Room Supervisor

Responsibilities:

• Responsible for delivery of printed output of large financial organization in a 24/7 environment.