SUMMARY:

• Detail and result oriented, methodological, proven Project Manager with 17+ years of professional experience in implementing, integrating, managing projects/programs of various domains and verticals.
• Hold an enviable wealth of knowledge and experience in almost every aspect of IT solutions from Consultancy, Strategy, Requirements, Architect, Build to Implement, Integrate, Migrate, Accept, Change, Training, Support, Operate and Decommission and its governance from Bidding, Selection, Budgeting, Scoping, Commercial to team building, project planning, execution, managing changes, risks, issues and reporting.
• Managed countless number of successful projects in various domains including but not limited to Mobility, Card Management, Various Payments, Real Time Gross Settlement (RTGS), Regulatory, Branch/Retail banking, CRM, Business Intelligence, Basel II, Telco, Transport, PKI, Identity, PCI DSS and Security.
• Possess excellent soft skills including Team building, commercial awareness coupled with Technical, Functional and domain knowledge.
• Gained deep knowledge in the Mobility side (developing iOS, Android and Responsive websites) and also recently acquired certification in Hadoop /Big Data and working on innovation.

TECHNICAL SKILLS:

Presentation Tools: Microsoft Project, Visio, PowerPoint, MS office

Operating Systems: Windows NT 4.0, XP, Windows 7, 2005, 2008, Sun Solaris, IBM AIX, HP UNIX, Linux

Database systems: SQL*Server 6.5, 7.0, 2000, 2005, 2008R2, 2012, Sybase system 10, Informix, Oracle 8/10 and MS Access

Development tools: .Net, C / C++, Java, Visual Studio, TFS, UNIX shell scripts.

Products knowledge: SunGard BWCM

• Microsoft CRM, AX (ERP), IIS and SSRS
• ACI’s Base24 - eps switch, Postilion ATM switch and S2’s ON/X
• Quaestor Retail Banking System
• Logica’s Real Time Gross Settlement System
• Logica’s MCx / QcardS Credit Card Management Systems
• CTL Card Management System
• Entrust Security Manager
• Open Way Way4

Big Data: Apache Hadoop, HDFS, MapReduce, Pig, Hive, HBase, Cloud Era, Hortonworks, Cloudera CDH v4.0, Sqoop and Flume

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager

Responsibilities:

• Planned the rollout schedule for 4 banks (3 issuer and 1 acquirer) in line with the overall transformation program.
• Participated in reviewing the status of the Platform development project and spotted risks and escalated to the right forum and pushed for preventive actions to prevent delays.
• Coordinated with Data Mapping, Data Cleansing and Data Migration team and provided subject Matter Expertise in both Credit Card Management system migration as well as migration tools and techniques.
• Created plans and scope for Performance Tests and managed the execution.
• Managed Internal System Integration Testing (within NI) and External System Integration Tests with Clients (TIBCO interface, Base24 online interface, Scheme interfaces - Visa, MasterCard, Diners etc.)
• Managed certification processes with Schemes
• Planned and coordinated various rounds of User Acceptance testing (internal and external)
• Planned and coordinated Mocks (Data Migration reconciliation, validation and verification) to prevent any data migration issues.
• Planned the Dress Rehearsals (Emulation of cutover process)
• Managed the training requirements and delivered the required training regions
• Fully compliant with Confidential standard project management procedures and Management reporting
• Pro-actively identified and brought the Risks / Issues / Dependencies / Actions and Assumptions to the right level of escalation (Project committee (PIB), Steering Committee (SteerCo) and tracked until resolution or alternate actions identified (i.e. closure).
• Provided Subject Matter Expertise to for Migration strategy and approach

Confidential

Vice President, Project Delivery

Responsibilities:

• Helped transferring DFSA account to Globacom when Confidential decided to close their offices in the region and received a supply and support contract.
• Delivered Regulatory Information System and BI integration for Dubai Financial Services Authority Regulatory (DFSA).
• Innovated a state of the art, innovative mobile Apps which works in iOS, Android and Responsive Web sites to display case details for anyone (Mabade 2) which picks up case details from Oracle database and has built-in feature to make on-line payments.
• Delivered Investrack (Globacom product) for multiple Clients - Oman Insurance Company - UAE, Emirates NBD Bank - UAE, Alpha Bank - Greece, Investec Bank - South Africa.
• Product managed Finalytix Portfolio management System.

Confidential

Project / Program / Proposition Manager

Responsibilities:

• Setup nearshore, offshore teams from scratch and delivered Regulatory Information System which automates Dubai Financial Service Authority’s business processes and resulted in trustable vendor for DFSA. This helped to acquire repeated business from Dubai Financial Services Authority solely based on my relationship with the Account, business knowledge, subject matter expert in the system and delivery skills.
• Managed multiple projects of different types (FP, T&M, License, SI, Development) successfully - Wore different hats (depending of the situation) while delivering solutions / carrying out system integration projects including but not limited to defining scope of work (pre-sales), contract negotiations (commercial), writing/reviewing business requirements (business analyst) and solution descriptions (system analyst), project scheduling (project management), managing the development (project management), reviewing design, managing UAT (test management) and acceptance (PM) and
• Built credibility, established rapport and maintained effectively working communication with stakeholders at multiple levels including those external to both the organizations and multiple vendors.
• For Qatar Islamic Bank (QIB) System Delivery project, acted as single owner and point of accountability for end-to-end delivery of multiple sub-projects from multiple vendors including implementing SunGard’s BankWare Capital Manager (BWCM), SunGard’s Focus ALM, SunGard’s Focus FTP, Anti-Money Laundering - Siron suite from IMTF, SunGard’s AG Quantum and AG Risk and SWORD Operational Risk. Co-ordinated with various business units (Risk, Finance, Treasury, and other Compliance departments) with QIB for requirements gathering, acceptance of the solution.
• Project managed, accountable and responsible for delivering Emirates ID Card (UAE National ID) Toolkit project which provides a secure way (through API’s) to access the information stored within the card and also interface with the backend servers. Toolkit supports C, C++, Java and .NET and already used by more than million Applications. The Toolkit can be downloaded from Confidential.
• Managed multiple bids and propositions (from as low as 200K$ to as high as 100M$) - tasks which include but not limited to preparing RFP, project costing, resourcing, managing third party vendors, reporting, commercial and technical proposal preparation, attending vendor conference and helped supporting the conversion of many of the bids into orders.
• Lead National Bank of Kuwait’s (NBK) Switch and Card Management acceptance test strategy, a very complex mechanism to test the 7 regional and global interchanges (SPAN, KNET, VISA, MasterCard, GCCNet, JONET, BENEFIT, local host) with all the permutation and combinations and in-line with the delivery schedule.
• Managed several other banking applications implementation such as Postilion Payment Network switch upgrade, Bill payments implementation, Credit / Debit card implementation, Retail banking implementation and SWIFTNet upgrade for various banks.

Confidential

Sr. Consultant

Responsibilities:

• Implemented SWIFTNet for Emirates Bank International (EBI), National Bank of Dubai (NBD), Commercial Bank of Dubai (CBD), UAE.
• As Test Manager, planned and managed the Telecom Egypt’s Customer Relationship Management (CRM) system UAT.
• Architected the Credit Card solution for National Bank of Sharjah Credit Card Issuer and Electron Debit Card management system.
• Product Managed MCx - Credit / Debit Card Management product which was implemented for Union National Bank, Arab Bank and Sharjah Islamic Bank.
• Functional Consultant for implementing Quaestor Retail Banking system, Emirates Bank International, Dubai, UAE.
• Sr. Developer for implementing Certified SSL and CRL for ETISALAT, Abu Dhabi, UAE.
• Provided technical support for ON/X ATM Management System from ACI (S2) for National Bank of Dubai, Union National Bank, Arab Bank, ADCB and NBAD banks in U.A.E.
• Conducted Application assessment of Qatar Islamic Bank (more than 100 Applications used by the bank), prepared Assessment dashboard highlighting where does QIB’s applications fit the 4 quadrants (Replace, Enhance Ops & Technical, Enhance functional and Enhance through CRs) based on the detailed findings and recommendations.
• As a Technical Architect, designed and developed the Java based FTP Reverse Proxy and Apache based HTTP Reverse Proxy for Saudi Arabian Monetary Agency (SAMA) SPAN2 project. This was one of a key deliverables for the SPAN2 National Switch replacement programme.
• Confidential ’s Central Account System (CAS) is the world’s most widely used RTGS system which has been selected by several Central Banks (more than 15), including the European Central Bank, CAS can be linked to low value clearing services, securities settlement systems and the Central Bank’s core banking systems. As Rollout consultant and developer for Saudi Arabian Monetary Agency (SAMA)’s Real Time Gross Settlement System (RTGS), visited all the banks in Kingdom and configured RTGS system and provided training to the Bank staff. As functional consultant, helped developing multi net settlement test scenarios and helped testing the complex scenarios.
• Responsible for providing second line support team, delivering enhancements, change requests, certifications with Visa / MasterCard networks and new releases of various EFT and retail banking systems.

Confidential

Systems Engineer

Responsibilities:

• System Architect, responsible for designing the Central Notification Server (CNS) of Quaestor Retail Banking product which was implemented in EmiratesNBD and Emirates Islamic Bank and still in use.
• Also spent 4 months in Logica UK, London office learning / helping ON/X switch and MCx Credit Card product.