SUMMARY:

• PMP certified project manager with 20+ years experience in various industries.
• Recent experience includes Senior Project Manager Confidential, Lead Project Manager Confidential managing a very large project within the Confidential Business Console product, Agile development projects in the Confidential NetBond Cloud Services product and Senior Project Manager Confidential managing their web portal project.
• Proven ability to lead global software design teams through Agile and Waterfall software development.

TECHNICAL SKILLS:

Tools: MS Office, Project, Excel (VB macros), PowerPoint, Word, SharePoint, Visio, Planview and Business Objects

Agile Tools: Rally, PRISM, Jira/Grasshopper & VersonOne GSM/UMTS and MTX call processing, VoIP, SIP - I, ISUP, LTE, MAP, TCAP, and PRI

PROFESSIONAL EXPERIENCE:

Confidential - Fort Worth, Texas

Senior Project Manager

Responsibilities:

• Drove the AAdvantage Customer Service (ACS) AAdvanced Focus call center information website redesign project through all phases of the “Agile Confidential American” process including the Iteration 0 planning meeting. Worked with the AA.com design group for creation of website specs. Coordinated Java, JSP, XML and TeamSite development with onshore and offshore development teams. Used Rally for User Story management and tracking. Reported weekly iteration scorecards and burn down charts. Used Planview for financial management.
• Managed the fast-track Co-brand Enhancements software development project. Scope included enhancements to Bag Waiver, Priority Boarding and international Fliggy benefits. Created the project schedule and managed work assignments through development with PNRs, test (with interactions with Sabre) and deployment.
• Primed Guardium (an IBM security and monitoring solution) for the Ventana product in the General Data Protection Regulation (GDPR) company-wide project. Developed User Stories in the company-wide Iteration 0 meeting. Coordinated efforts with the Guardium lead, Ventana infrastructure and support teams using the Agile process for adapting the Guardium product to Ventana Siebel databases and batch processes.
• Provided management for the GDPR for Ventana project. Worked with the Ventana team members to organize requirements in the ‘Iteration 0’/’Big Room’ planning meeting. Added User Stories to Rally. Attended Scrum-of-Scrum, Iteration planning meetings, Demos, Stand-ups & Retrospectives. The GDPR Ventana team achieved the ‘Ha’ Agile Maturity level.

Confidential- Richardson, Texas

Lead Project Manager

Responsibilities:

• Managed a dual-release, portfolio-sized project within the Confidential &T Business Console product offering. The “Application Marketplace” project, similar to Premier and built from the ground-up, allows for the purchase of 3rd party Apps and the management of related licenses all within the Confidential &T site. The Agile/Waterfall project had a budget of $11.1M that included 24 mobility development applications and 79 total apps/groups.
• Provided technically-oriented management expertise to effectively and proactively drive all aspects of Agile/Scrum development projects within the NetBond Cloud product line and PMO. Managed 14 projects with the largest having a budget of $3M. Used Rally for Epic/User Story requirements. Delivered software to the Confidential &T production environment.
• Managed Cloud development/test teams by creating detailed schedules, monitored development progress and held project Go/No Go reviews prior to deployment of software to the production environment.
• Monitored Cloud Scrum teams through sprint planning, backlog refinement, daily stand-ups, sprint reviews and sprint retrospectives. Interfaced with Scrum Masters and Product Owners during the development process.
• Provided status to leadership on project status and issues on simultaneous projects.
• Coordinated project Change Management requests through Release Management and development teams.

Confidential - Fort Worth, Texas

Senior Project Manager

Responsibilities:

• Developed plans, organized and executed a very large county-wide, long term website conversion project.
• Managed teamwork assignments, tracked project milestones and monitored progress using Scrum methodology.
• Provided Scrum Master responsibilities with the dedicated web development team.
• Coordinated project direction and development activities using Adobe website content framework.
• Presented project status to Confidential business stakeholders, customers and team members.
• Provided training and customer service to website content authors.
• Tracked external vendor budget and expenses to the PMO.

Confidential - Southlake, Texas

Principal Program Manager

Responsibilities:

• Drove project plans, release schedule creation, effort and resource iteration planning for two airline software products (Movement Manager and Recovery Manager) using Agile methodologies. Project information was stored on SharePoint.
• Developed charts from Jira / Greenhopper and VersionOne (Agile management tools) extracts including custom burn-down charts via Excel.
• Incorporated new PM initiatives including a new multi-pass testing process into the release plans and new Technical Readiness reporting.
• Managed plan-of-record content and monthly reporting of end-to-end project budget / variances on a per-capability basis.
• Developed an automated (via Excel) Monthly OPS project status collection and reporting system.
• Tracked development and test group capacity using Excel.

Confidential - Richardson, Texas

Senior Project Manager

Responsibilities:

• Project manager for two large projects in the FlashWave (FW) 9500 product line within a matrix environment.
• Manage activities and deliverables through the entire SDLC process.
• Created a $23M, 1800 staff-month project plan that spanned an 18 month timeframe for the FW9500 product.
• Includes staffing profiles, equipment costs and risks using MS Project and SAP Portfolio & Project Management (a tool similar to Clarity) for scheduling and resource planning.
• Developed project monitoring process improvements with an Excel based release and feature tracking scorecard.
• Introduced and drove Earned Value Management-Schedule Variance management in the FW 9500 project monitoring process.
• Developed an automated (via Excel) test case status collection and charting system.
• Co-developed a SharePoint based Portfolio, Program and Project dashboard for reporting financial, staffing and status data.

Confidential- Carrollton, Texas

Senior Product Manager

Responsibilities:

• Provided product management for the autoIP Network Video Recorder (NVR) product line, an appliance and software suite that automates user friendly IP camera configuration, live viewing and recording.
• Managed IP based camera / NVR integrations:
• Managed 300+ Axis, Samsung, Sony, ACTi and Arecont cameras integrations with autoIP NVRs.
• Managed autoIP camera integrations with Verint, Exacq and Digifort Video Management Systems.
• Drove offshore development:
• Developed requirements for new capabilities and products including:
• Thumbnail recorded video search
• Android phone client for Razberi/autoIP NVRs and VideoPLUS DVRs interactions
• Managed autoIP camera firmware content and software releases.
• Managed autoIP certifications:
• Drove ONVIF certification for all autoIP cameras.
• Achieved UL and Arecont MetaLab certifications for the Razberi NVR product.

Confidential - Richardson, TX

Senior Project Manager

Responsibilities:

• Managed the initiation, scope, scheduling, prioritization and execution of ten wireless systems collection / data warehouse projects; coordinating efforts with directors in the Consumer Experience (CE) group. Converted the ten wireless projects into the new Confidential Enterprise Project Management system.
• Implemented various process improvements in the development processes resulting in quality improvements.

Confidential - Richardson, TX

Project Manager

Responsibilities:

• Extensive experience includes managing the entire Project Management life cycle for software products; overall project responsibility; managing scope, compliance to requirements, assignments, schedule, risks, staff training, and status reporting.
• Directed 30+ projects for Global Systems for Mobility (GSM, a wireless technology for mobile phone communication) throughout the entire Software Development Life Cycle (SDLC).
• Projects budgeted up to $6.1M and teams up to 40 geographically-dispersed designers.
• Projects included enhancements to wireless and Public Switched Telephone Network (PSTN) protocols, mobility services, software architecture and emerging technologies such as VoIP.
• Directed $6.1M project for developing GSM real-time software architecture redesign.
• Led 40-designer team that wrote 550K lines of Object-Oriented code for mobility and PSTN services using state-of-the-art Intelligent Network ready call model.
• Reduced development time and software complexity, achievements which became models for subsequent GSM projects.
• Coordinated requirements, communication and deliverables with third-party vendors.
• Led team that developed fast-track Wireless Priority Service and Government Emergency Telecommunications Service for GSM. The White House commissioned the WPS Project after September 11, 2001 to ensure first responders could complete calls during emergency-related events.
• Directed development of technical content; managed project, ensured that features were developed and tested to meet aggressive development schedule and stringent quality standards.
• Collaborated with project managers from Telcordia, National Communications System, and Computer Systems Corp. on contract, system, and functional requirements.
• Made technical presentations to government agencies in Washington D.C. and demonstrated product functions Confidential project completion.
• Directed projects for Mobile Telephone eXchange (MTX) throughout the SDLC.
• Projects staffed by teams of up to 10 designers, the largest having a budget of $.5M.
• Projects included various wireless, PSTN, IS-41 and mobility service applications and RF enhancements such as Per Cell Pair Handover and Per Cell Radio Gain/Loss Adjustment.
• Developed 100+ high-level design estimates.
• Processed Product Line Management requests for projects budgeted up to $20 million.
• Streamlined the estimation process 25% by providing new methodology and templates.
• Directed analysis for Home Location Register database security system.
• Developed documentation for compliancy to Federal Information Processing Standard (FIPS) 140-2.
• Provided consultation for security encryption/decryption enhancements.