Project Manager Resume
New Jersey, NJ
OBJECTIVE
To gain employment within an organization to contribute as a leader, as well as a team player, in the development and management of its telecommunications needs, challenges and future growth in multimedia applications.
SUMMARY
Project Manager for Nortel Option PBXs, Nortel CS1000E, Nortel Norstar Series, Nortel BCM Series, NEC 2000/2400 PBXs, VoIP Implementation and Multimedia Applications.
My path in the diversified world of telecommunications has given me the tools and the ability to direct, motivate and lead personnel. My focus and proven track record in delivering projects on schedule has allowed me to meet and/or exceed clients expectations.
Major strengths include:
- Ability to lead as well as to work in a team environment to find creative solutions to various unique situations
- Make use of state-of-the-art tools to work proficiently to maintain oral and written communications, while keeping accessibility with internal and external customers as well as third-party vendors.
EXPERIENCE
Confidential Hackensack, NJ March 2000 to January 2009
Telecom systems sales, installations and maintenance - Nortel and NEC Distributor
Project Manager
- Assumed ownership for new system installations, major upgrades and managed multiple projects concurrently, while meeting project deadlines.
- Attended weekly meeting with Operations to review monthly revenue forecasts, manpower reports, and budget review of ongoing projects.
- Attended weekly meeting with Engineering Support to arrange project assessment and ensure support for executed project date.
- Managed, scheduled and coordinated staff of 25 technicians and 2 System Designers.
- Work closely with Purchasing on material and product orders to ensure accuracy, completeness and delivery deadlines.
- Coordinated deliveries and issued certificates of insurance as needed.
- Monitored projects for release of invoices authorizing collection of revenue as each milestone in the project is met.
- Composed detailed implementation plans and managed the installation teams for the duration of the project.
Confidential Cedar Knolls, NJ October 1998 – March 2000
Local Services Implementation Engineer
- Responsible for tracking orders from point-of-sale through the entire order process and coordinated the delivery and activation of services to customer.
- Implementation of two-way local services, dedicated long distance services, internet and frame relay circuits and point-to-point private lines.
Confidential Old Bridge, NJ April 1990 - October 1998
Service/Installation Technician
Provided installation and repair services for telecommunications vendors in the North and Central New Jersey region.
- Install and repair NEC 2400 PBX systems.
- Service T-1 Voice Network for the Township of Middletown.
- Provided service on 1A-2, Tie Ultracom AT key systems, Nortel Norstar, GTE Omni Sl, SII and Slll PBX systems and Nortel SL1/Meridian PBX systems.
Confidential Teterboro, NJ October 1978 - March 1990
PBX Service Technician / Service & Installation Supervisor
(formerly Honeywell/formerly TR Communications)
- Supervised installations and repairs for PBX customer database while also providing technical assistance to field technicians.
- Performed site surveys and coordinated the installation of all new PBX sales.
- Wrote and installed database software and hardware design.
- Serviced all key and PBX systems including requests for adds, moves and changes.
- Dispatched field technicians and delegated work assignments to staff of technical staff.
COMPUTER SKILLS
Various call accounting systems, Microsoft Outlook (with Unified Messaging platform), Microsoft Office, Microsoft Project Manager.
Proprietary Software: RS6000 (interdepartmental software management program), Mercedes (revenue forecasting tool) and Prodo/Axapta (customer database, management and order processing software program)
EDUCATION
Coursework in Business Administration
Certification on following products:
Newbridge Mainstreet 3624 Intelligent Channel Bank
3600 Bandwidth Manager
GTE Omni Sl, Sll, Slll
Fujitsu Focus Elite PBX
MILITARY EXPERIENCE
Field Communications - Service and Installation
Honorably Discharged with rank of Sgt. E-5.