Highly motivated, results-driven individual adept at developing and implementing strategies to achieve targeted market share and profitability in challenging markets. Top notch communicator and presenter who excels in proposal writing, justification presentations, team building, customer interface, and effective negotiation. Skilled in identifying issues, resolving problems, providing direction and motivating employees to achieve maximum performance. Known for establishing and cultivating long-term customer and vendor relationships that garner loyalty and referrals. Highly-effective negotiator who liaises effectively at all levels. MS Office - MS Project - Computer proficient

I am a positive and self-determine individual who is seeking a stimulating opportunity that permits innovative, resourceful and imaginative solutions for the customer, perhaps allowing me the flexibility of telecommuting, virtual team management and the opportunity to capitalize on a wide variety of talent pool to execute the customer requirements while maximizing the benefit to the company.

Areas of Expertise:

• Strategic Marketing
• Consumer Education
• Win-Win Negotiations
• Policies and Procedures
• Key Account Management
• Vendor Sales
• Systems Design
• HR Management
• Inventory Control
• New Business Development
• Sales & Revenue Performance
• Business Management

SELECTED CAREER HIGHLIGHTS

Honored twice as Twenty-five Powerful Minority Women in Business, 2007 and 2008, by the Minority Enterprise Executive Council.

World Bank/International Monetary Fund Annual Meetings to 1997, 1998, 1999, 2000, 2001, 2002, 2003, 2004, 2006
Repeat request to Project Manage telecommunications infrastructure for the World Bank/IMF Annual Meetings held in Washington, DC. Lead several sub-contractors, managed cabling teams, PBX hardware technicians, coordinated and manages system hardware upgrade, interface with and instructed local, long distance and international carriers while keeping a very tight schedule on track and meeting all targeted goals every year. Accompanied team to “away meetings” in Dubai, United Arab Emirates
“Nadine is a grade A++ CEO. She has a stellar work ethic and the ability to create synergy with her colleagues and clients. All of the projects Nadine's company were assigned to at the Worldbank/Annual Meetings were of very high quality and very low costs. I looked forward to Nadine and her team working with the WB/IMF telecommunication team every year..”
Brenda Harvey, Telecom Manager, World Bank

Successfully managed a Base Realignment and Closure (BRAC) as a sub-contractor for Harris Corporation and therefore secured a new contract to maintain the Dial Central Office (DCO) on site on a 24/7/365 basis, which helped the organization grow into a multi-million dollar company.

• Exceeded customer’s expectations in every area while at US Nuclear Regulatory Commission, King of Prussia, PA, creating a harmonious relationship between the stakeholders, subcontractors, vendors, carriers and in-house technical staff.

PROFESSIONAL EXPERIENCE

Consultant Present

Confidential 2010 to Present

• Supporting migration from Nortel DMS digital/TDM voice system onto Cisco Unified Communications VoIP platform interface with SITA and Orange Business Services.

Confidential 1997 to Present

• Nationwide coordination, installation and maintenance of all telecommunication infrastructure - 97 sites
• Business Leader, alternative telecommunications solutions, Alexandria, VA 1994 to 2009
• Applied leadership and technical skills to startup and manage highly successful certified telecommunications-support company specializing in Nortel Networks Voice product line.
• Recruited, hired, developed and motivated staff of 30+ employees in VA, PA, DE, MD and GA to achieve maximum performance while servicing clients primarily on the east coast.
• Grew client base to key accounts including negotiating and servicing $10M+ contract with Fort Belvoir in support of Nortel MSL-100 modernization project.
• Negotiated contracts ranging from $10K to over $15M including Northrop Grumman, Nuclear Regulatory Commission, FBI, FAA, US Patent and Trade Office, World Bank, Sprint / Embarq, Rikers Island, First Union / Wachovia, Hewlett Packard, Metropolitan WA Airport Authority(National Airport), CompUSA and more.
• Provided support to clients in the areas of design and engineering, procurement, telecom liaison, installation, customized end-use training, moves/adds & changes, and on-going technical support.
• Implemented procedures to administer on-site telecommunications support for largest U.S. Army installation on east coast for 14 years on 24/7 basis 365 days a year.
• Assessed customers' "pain points" and resolved technical, equipment, and customer service issues in a timely and efficient manner.
• Adhered to strict compliance with mandated governmental regulations, policies and procedures.
• Developed and implemented operational procedures, emphasizing high level of quality control.
• Utilized expertise to design service development plans and conducted operation assessments.
• Coordinated projects in conjunction with in-house technicians, subcontractors and vendors.
• Consistently met or exceeded service level agreements expected by clients.

Telecommunications Contracts Award / Projects Managed

• Bureau of Citizenship and Naturalization to One point of contact for new installations, ongoing maintenance and primary Telco Liaison
• Base Realignment and Closure (BRAC), Relocation of the Defense Logistics Agency (DLA) to new headquarters, Ft. Belvoir, VA , 5000+ persons, voice, data, cabling infrastructure
• Fort Belvoir Army Base, 24/7/360 Maintenance, 29,000 lines, 400+ trunks
• US Nuclear Regulatory Commission, Emergency Disaster Response Sys., Headquarters, Rockville, MD
• US Nuclear Regulatory Commission, Emergency Disaster Response System Failover Site, Primary, Arlington, TX
• US Nuclear Regulatory Commission, Emergency Disaster Response System Failover Site, King of Prussia, PA
• Fort Belvoir Telecommunication Modernization Project (TMP), Inside Plant Maintenance
• Department of Transportation (DOT) and Department of Justice (DOJ), various sties
• Verizon, WITS2001 IDIQ Inside/Outside Plant & Professional Services Subcontract
• US Nuclear Regulatory Commission, Training Center, Chattanooga, TN
• Metropolitan Washington Airport Authority (National Airport)
• World Bank, Annual Meetings Global Telephony Support
• Hewlett Packard , Alpharetta, GA
• Sprint / Embarq

EDUCATION
Project Management Certification to Pending 2012
Pending -Business Management
Proposal Writing,
Academic Studies
honors / awards

• Twenty-five Powerful Minority Women in Business, (2008).
• Twenty-five Powerful Minority Women in Business, (2007).
• Fifty Influential Entrepreneurs in Business, (2007).

Verizon Federal Systems

• WITS2001 Subcontractor of the Year