SUMMARY:

• Scrum Master - Release Management - Agile Process - Project Management - Quality Process Seasoned and versatile Certified Scrum Master, armed with extensive experience in Agile project management and development/QA processes.
• Display strong experience in overcoming organizational challenges of transitioning to Agile methodology from traditional project management and development.
• Demonstrate strong team player and interpersonal skills with the ability to build relationships across organizational levels and effectively deal with a team comprised of both local team members and off-shore team members.
• Leverage expertise in conducting analysis to recognize issues and develop effective resolutions; performing scoping to address business and technical needs.
• Exemplify strong ability to grasp new things quickly, as demonstrated by seamless transitions made between several technologies, tools, and libraries both in development and project management roles.
• A technically strong IT Project Manager/Senior Scrum Master with Scrum Master Certification (CSM)
• 11 + Years of IT experience in delivering on time and cost effective quality solutions to clients through Different IT roles.
• I am Proactive, natural Team Leader and Manager who leads by example, and guides and mentors team members to achieve set objectives with his People and Technical Skills.
• As part of my assignments, I have been in Project and Program Management (PMO) activities, requirements Analysis, Estimations, Design, Development, Testing, implementation and Project support.
• I have practiced Professional Project and Program Management for 7+ Years and do have 16 + years of Total experience in Information Technology. In brief, it includes,
• Managing customer requirements, queries and responsible for deliveries.
• Identify key stakeholders by interacting client and perform analysis to gain buy-in and requirements for the project.
• Cost to complete reporting to Program Managers, Sponsors and Directors.
• Was involved in writing Request for Proposals and bids.
• Manage proactively the resource allocation by ensuring that appropriate resources and tools are assigned to the tasks according to the project plan.
• Have developed the project charter with Vice President(s) and reviewed it with key stakeholders to confirm project initial and final scope, risks, issues, assumptions and constraints as well as obtain project charter approval from the Program sponsors.
• Identified and documented high level risks, assumptions and constraints using historical data and expert judgment. Did Monitoring and controlling the known risks, planning risk response.
• Identify detailed project risks to define risk strategies and develop the risk management plan.
• Identify key project team members for technology job mapping and define roles and responsibilities to create a project organization structure.
• Create the work breakdown structure with the team to develop the schedule, resource plans.
• Obtain project plan approval from the customer and conduct a kick off meeting with all key stakeholders.
• Define and record detail project requirements, constraints and assumptions with the stakeholders to establish the project deliverables.
• Develop the change management plan to define how changes will be handled.
• Manage proactively the resource allocation by ensuring that appropriate resources and tools are assigned to the tasks according to the project plan.
• Writing Performance feedback for team members.
• Improve team performance by building team cohesiveness, leading, mentoring, training, and motivating in order to facilitate cooperation, boost morale.
• Implement approved changes according to the Change Management Plan.
• Verify and manage changes and CR to the project scope, project schedule as defined in the change management plan.
• Monitor the status of all identified risks, identify any new risks, take corrective actions and update the risk response plan.
• Communicating customer satisfaction at the end of the project.
• Solid Understanding of Service Oriented Architecture, Model Value Controller Architecture and testing of many Design Patterns.
• Strong Experience of 7 + Years in testing solutions using Agile Methodology
• Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings
• Taught the team to create clear and concise epics/stories
• Instructed and modeled core SAFe/Agile approaches (XP, Kanban, Crystal, FDD… ) of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
• Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
• Facilitated Scrum of Scrum for offshore teams in India.
• Good at Estimating, User Stories, ATDD, TDD, Continuous Integration, Agile Games
• Evangelized the benefits of Scrum to ensure its smooth adoption
• Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time
• Very good at implementing and drive the release practice and processes
• Experience in design and manage timelines for all internal and external releases and publishing release status reports
• Expertise in defects and agile project management and effectively coordinate between business team, developers and the QA teams
• Good understanding and working knowledge in SDLC/STLC and SEI-CMM QA Processes
• Excellent in communicating (Orally and written) with business, development, and senior management, on the progress of the releases and Release Period project goals and objectives
• Having excellent logical skills in understanding and developing system workflows, computing and verifying software metrics that are well suited for communicating with both technical and business professionals.
• Possess strong problem solving skills with ability to follow project standards and procedures.
• Experienced in Mobile Testing includes Device, Tablet and App Testing.
• Expertise hands-on testing Web, Mobile application running on Cloud.
• Experience in implementing Agile Scrum in Small & large level projects.
• Good experience in working with Direct Clients, Project teams, Senior Management and Managing Onsite-Offshore model.
• Experience in leading teams sized 10-25.
• Requirement gathering and creating high-level estimation plan.
• Experienced in working PCI Compliance, DHS Security projects.
• Worked in agile testing and exploratory testing, well versed with Waterfall Model.
• Represented QA team for requirement reviews, brain-storming sessions and have captured requirement defects.
• Present Report with metrics to customer/higher management.
• Delivered well-documented Software Test Plans, designed Test Cases based on User Requirements Specification, Use case documents and production defects.
• Hands on experience on Production Defect validation.
• Well versed in all phase of SDLC for Quality Assurance.

TECHNICAL SKILLS:

Release/ Project Management: JIRA, MS Project, Share Point, Confluence

Continuous Integration: Bamboo, Jenkins

Test Automation Tools: QTP/UFT, Selenium, TestNG

Test Management Tools: QC9.0, ALM, JIRA, MTM

Defect Tracking Tools: Bugzilla, Track+, ALM

Web Services Tools: SOAP UI, Fiddler

Programming Languages: C, C++, JAVA

Scripting Languages: VB Script

Databases: MS-SQL Server 2005/2008, Oracle 10.0, SQL

Version Control: Team Foundation Server (TFS), VSS

Cloud Tools: Perfecto

Operating systems: Windows, UNIX & Linux

Office suites: MS-Office

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager/Scrum Master

Responsibilities:

• Handle two different scrum teams working on a common set of requirements for DOL.
• Display proactive involvement with the Usability Team to perform usability tests.
• Audit sprint metrics and convey all the data to Product Management teams.
• Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
• Enact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables
• Empowered teams to self-organize and grow cross-functionality
• Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives
• Met goal of addressing and resolving issues within 24 hours
• Manage the lifecycle of code development, from ideation to sprints to deployment
• Coordinate and manage code releases and shared APIs with other IT groups
• Communicate with other management, engineers, product managers and support specialists on product issues
• Track and communicate team velocity and sprint/release progress
• An Open communication with two product owners and two different managers regarding the status of the teams.
• I was involved in gathering and understanding the requirements from Business users for new drive project and Change requests of Security Framework project.
• Accessed scope, risks, issues, assumptions and constraints. Documented.
• Leaded Qualitative Risk Analysis, Risk monitoring and Response planning of this project for PMO.
• Part of recruitment team to bringing development team on board.
• Facilitated and followed up the infrastructure availability for Development team members.
• Create the work breakdown structure with the team to develop the schedule, resource base, Budget and quality plans
• Created detailed task delivery plan.
• Estimated time for new requirements with the help of team and communicated to appropriate stakeholders.
• With that, Created and Managed Project schedule to publish on SharePoint site.
• Conducted Daily status meetings to update Project Plan regularly.
• Fast Tracked and crashed the schedules whenever required.
• Reporting Risk status to Steering committee and Program Manager.
• Reporting Cost to Complete of this 11.2 Million $ project, as and when required by Program Management Office.
• Managing on time deliveries with coordination with Architect, Business Analysts and Developers.
• Monitoring daily logs of UAT and Production Bugs and taking appropriate corrective actions in case of failures.
• Used Microsoft Projects 2010 and MS Visio as Project Management tool.

Confidential

Project manager/Scrum Master

Environment: Asp.net, C#, VB.net, Java, SQL Server, Windows, ALM, Perfecto

Responsibilities:

• Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work.
• Assisted team to remove impediments by having an understanding the control and release processes
• Assisted with internal and external communication, improved transparency, and radiated information
• Assisted with prioritization and resolution of software defects
• Built relationship with Product owner and other stake holders to facilitate team's interaction with them
• Coached Product Owners in creation and maintenance of Product Backlog
• Coached team members on Agile principles and providing general guidance on the methodology
• Involved in gathering and understanding the requirements from Business users.
• Accessing scope, risks, issues, assumptions and constraints. Documented.
• Leaded Qualitative Risk Analysis, Risk monitoring and Response planning of this project for PMO.
• Part of recruitment team to bringing development team on board.
• Setup the infrastructure required for Development team members.
• Received Approved business requirements including security development required on application with the help of Enterprise Architect and Business Head.
• Created and Managed Project schedule to publish on SharePoint site.
• Updating Project Plan regularly.
• Estimated time for new requirements with the help of team and communicated to appropriate stakeholders.
• Create the work breakdown structure with the team to develop the schedule, resource, quality plans
• Created detailed task delivery plan.
• Fast Tracked and crashed the schedules whenever required.
• Reporting Risk status to Steering committee and Program Manager.
• Reporting Cost to Complete of this 0.7 Million $ project, as and when required by Program Management Office.
• Managing on time deliveries with coordination with Architect, Business Analysts and Developers.
• Monitoring daily logs of UAT and Production Bugs and taking appropriate corrective actions in case of failures.
• Continuously learned Agile/Scrum techniques and shared findings with the team
• Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
• Facilitated getting the work done without coercion, assigning, or dictating the work
• Facilitated sprint planning, retrospective and sprint demos
• Helped team to solve problems rather than provide solutions
• Interfaced with Program Management Office to ensure project goals and requirements are being met
• Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
• Provided all support to the team using a servant leadership style whenever possible, and led by example
• Removed impediments by finding the right personnel to remove the impediment
• Took responsibility of delivery and management of the tasks
• Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
• Updated Agile tracking systems to provide transparency on product and sprint backlogs
• Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery

Confidential

QA Lead

Responsibilities:

• Design and develop the test strategy and test plan which define the test environment, phases of testing, entrance and exit criteria into different phases of testing in Project Development Life Cycle (PDLC).
• Design and Implement the test plans for different mobile applications on iOS, Android and Windows OSs and hands on test experience in agent and user mobile applications and regression suites with selenium web driver
• Perform united.com web application testing in multiple test environments
• Tested the application under different networks and Internet speeds including while on LTE, 4G, 3G, and Wi-Fi.
• Tested the application on iPad and iPhones when the operating system was unveiled and made sure the application was enhanced to be compatible with the Android devices
• Configure and test different mobile devices (iOS, Windows and Android) for different mobile applications using Perfecto mobile cloud environment
• Design the Test Scenarios based on the requirements, review the same with project team for sign off
• Develop Test approach and review the test scenarios and test cases based on business and functional requirements document.
• Implemented and drive test automation for different web and mobile applications using Quick Test Professional and Selenium.
• Performance/load testing using Load runner
• Manage and Involved back-end testing using different SQL queries for data integrity and quality
• Web services API testing using SOAP UI and fiddler tools and performed automation testing using selenium web driver
• Daily test status update, conduct weekly/on demand bug review meetings, thorough issues/defects follow-up with developers & users.
• Participate in meetings with customers to understand the expectations for relevant products.
• Monitor the delivery of projects in terms of schedule & effort.
• Define strategic initiatives to achieve delivery excellence.
• Monitor the effort and schedule of the projects.
• Participate in change management and assess the impact on delivery in terms of cost, effort and schedule.

Confidential

Sr. Software Test Engineer

Responsibilities:

• Reviewed High Level Design Document and Detailed Design Document.
• Participated in release planning in terms of defining Test Planning, Strategy and Test Cycles.
• Interacted with the customer POCs on business decisions/issues.
• Guiding the team for issues and queries in the project.
• Documented existing processes/test approach in the project.
• Design and executed manual and automation test cases and assisted in functional and regression test cycles.
• Performed the Integration, System, Regression and smoke test.
• Performed automation regression testing using QTP
• Performed Backend database Testing Manually with SQL.
• Interacted with Development and QA Teams to ensure overall quality of the software.
• Defect posting and tracking the issues
• Tracking deliverables on timelines.

Confidential

QA Analyst

Responsibilities:

• Identified the Testing scope and prepare the Strategy.
• Prepared test scenarios for different modules and review regression suits.
• Identified all the regression areas for automation for every build and thereby ensured that appropriate areas were covered and tested successfully.
• Ran batch jobs for all builds and generated test report with all findings and the test execution status.
• Analyze the Failed reports and provide better solution.
• Involved in development and execution of Test Plans and Test Cases.
• Performed the configuration testing of the application manually on multiple operating systems and different browsers.
• Performed Functional Testing, User interface Testing, Performance Testing and Integration Testing during the various stages of the development life cycle