SUMMARY:

Dynamic, results - oriented professional with over 20 years experience in designing and implementing Information Technology world-class solutions spanning five continents capitalizing on cost effective measures to increase revenue for several Fortune 100 firms. Innovative thinker with strong leadership, industry, and technical expertise; resourceful team player characterized by entrepreneurial spirit.

KEY QUALIFICATIONS:

• Information Technology
• Insurance/Reinsurance
• Accounting/Finance/SOX
• Project Management (PMP)
• Program Management
• Process Improvement/Six Sigma
• Leadership
• Outsourcing/Offshoring
• Team Building
• Strategy Planning
• Business Analysis
• Business Development
• Telecommunications
• M&A/Change Management
• Business Intelligence
• Teaching/Mentoring
• ERP
• Data Warehouse / Data Mining
• Internet Technologies
• SDLC/AGILE/SCRUMM
• OLTP/OLAP

PROFESSIONAL EXPERIENCE:

Confidential, Austin, TX

Lean Six Sigma Manager

Responsibilities:

• Lead complex, high impact process improvement projects utilizing recognized project management and lean/six sigma methodologies.
• Manage process improvements and achieve cost reduction goals by working with teams of subject matter experts to improve design manufacturability, drive component standardization and deploy Confidential .
• Developed Executive Dashboard/Metrics Data Warehouse/BI/EIS/DSS to reflect KPI's/trends for all functional areas.
• Developed courseware and taught several Green Belt and SQL Server classes. Developed Confidential BB training material.

Confidential, Charlotte, NC

Sr. Service Delivery Consultant/Program Manager

Responsibilities:

• Managing multiple projects which includes a team of Change Managers/Consultants, and Technical Project Managers/Consultants to support infrastructure migration and consolidation as well as Commercial Real Estate/Mortgage Applications.
• Work with the business and development groups to execute new initiatives and lead internal line of business efforts to stabilize the infrastructure and improve business defined service levels.
• Turned around a project running for three years and expected to run another year into completion in just three months saving several million dollars. Initial project budget: $10MM.
• Utilized Six Sigma to analyze and make recommendations on employee survey results to Sr Management resulting in an improvement of 15% increase at the next employee survey.

Confidential, Aurora, IL

Sr. Project Manager

Responsibilities:

• Mentoring, training, and running DMAIC, Confidential /DMADV, and Lean Six Sigma projects which have resulted in the identification of $8MM annually in lost revenue.
• Involved in the architecture and design of core banking renewal projects of the ODS and IDH that will be the source system for all other banking applications.

Confidential, Overland Park, KS

IT Project Director

Responsibilities:

• Developed a Global Reinsurance system to process Quota Share and Variable Quota Share Premium and Losses and rolled out to 24 countries in just three months from Requirements to Release.
• Managed over 60 offshore resources to complete several projects which all came in within budget and on time with zero turnover
• Developed “real-time” metrics system and dashboard that records 100% of the end-user experience with very little overhead, allowing for precise identification of system/network bottlenecks. Reduced Expenses by $2MM through elimination of old metrics software license fees, servers, and administration costs.
• Lead installation of global infrastructure/software over five continents to support movement of work to various offshore locations. Worked with vendor to reduce hardware and software costs by an additional 25% saving $500K per year.

Confidential, Hoffman Estates, IL

Contract Web Developer/DBA/Project Manager

Responsibilities:

• Developed Web-Based Confidential Order Entry/Loop Qualification/Automatic Circuit Provision system
• Due to poor quality of Confidential data, created process for second DSL check resulting in a daily increase of orders by 35%.
• Provided project management and technical skills for developing and enhancing an Accounting System and full provisioning system to handle Order Entry, Sales Tracking, Billing, Switch Inventory, and automatic provisioning for the Confidential rollout in the 5 state regions. Automatic provisioning enhancements allowed customers to receive DSL in less than five days instead of six weeks.
• Received $20 MM budget to use for improving the overall system architecture including Disaster Recovery, RAID, Security, Server location, etc. to meet the high usage demands anticipated for rolling our Confidential to the entire five state regions.

Confidential, Chicago, IL

Contract Reinsurance Consultant/Project Manager

Responsibilities:

• Supplied Reinsurance consulting services to improve their Reinsurance Processing using ISS Pro-Cede to track ceded recoverables.
• Optimized code, created Y2K compliant systems, and created DSS reports to Sr. Management.

Confidential, South Barrington, IL and St Paul, MN

Contract Reinsurance Consultant/Acquisition Manager

Responsibilities:

• Directed all facets of integrating the sale of Allstate reinsurance into St. Paul reinsurance including budgeting, planning, and human resources.
• For the first time ever, the integration was 100% accurate, was 99.9% mechanized and virtually maintenance free, and provided a complete 30-year history.
• Created Global Ceded Reinsurance ID and Calculation ERP System.
• Developed imaging and retention system for all historical documents related to the acquisition.