PROFESSIONAL SUMMARY:

• Certified Scrum Master and Project Management professional with 20+ years managing projects from small one day projects to large corporate wide ERP projects. I have a reputation of delivering projects across all functional areas of a company on time and on budget while building strong consensus, relationships and ownership throughout the project teams with delivery of high customer satisfaction.

Types of projects have consisted of:

• AWS/ Cloud Migration
• Integration projects
• Website redesign projects
• Business application development projects
• Software engineering development projects
• Infrastructure projects
• Requirement gathering evaluation and planning
• Vendor negotiation & management
• Managed client projects with teams of internal, external and agency resources
• Pre and post sales projects
• Industries:
• Manufacturing
• Insurance
• Financial
• Lead Generation/Marketing
• Software
• Aviation
• Logistics/Warehousing
• Website development
• Property Management

TECHNICAL COMPETENCIES:

Hardware/Environment: AWS, HP, SUN, IBM, PCs, 3Com NBX, Cisco multiple networks & router products

Methodologies: Scrum (CSM), Kanban, Waterfall, PDLC, SDLC

Productivity Packages Languages & Tools: JIRA, CMS 400, Solomon, Scopus, Ask, SAP, Oracle, Epicor Vantage, Pivotal, Clarify, BudgetGuide, Targit, Jenark, Clicktracks, Omniture, Google Analytics, Webtrends, MS Office, Basecamp, AtTask, Salesforce, Google Analytics, Google Adwords, Adallom, HP PPM, MS Access, MS Project, MS SQL Server, Visual Basic, .Net, JavaScript, Coldfusion, PHP, XML, HTML, CSS, Basic, Crystal, Progress, OPS5, Cobol

PROFESSIONAL EXPERIENCE:

Confidential, Boston MA

Senior Project Manager (Contract)

• Build strong relationships with clients and their teams developing a deep understanding of their business objectives
• Facilitate Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings
• Work to remove impediments to allow the teams to deliver the sprint goals and deliverables
• Ensure project documents are complete, current, and stored appropriately
• Improve team velocity by incorporating capacity planning into sprint planning sessions
• Work with client and team leader to prioritize and validate requirements
• Coordinated and participated in Sprint estimation meetings to provide high - level estimates (Story Points) for backlog items.
• Track and report on project milestones and provide status reports to client, project teams, and other project stakeholders
• Continually seek opportunities to increase client satisfaction and strengthen relationships

Confidential, Andover MA

Project Manager (Contract)

• Managed conversion of high availability aviation applications from traditional datacenter to AWS cloud environment for their B2B business.
• Responsible for action/project plan utilizing MS Project and other internally used tools.
• Managed Scrum and Kanban teams working on concurrent projects in 2-week sprints.
• Helping manage new B2B customer integration projects

Confidential, Southborough, MA

Project Manager (Contract)

• Managed global security risk remediation projects for internal use.
• Managing an international project team consisting of internal resources and outside vendors.
• Responsible for action/project plan utilizing MS Project and other internally used tools.
• Responsible for requirements document for use by technical team to develop applications.
• Managed agreed to projects expectations and manage to agree to schedule.
• Communicate project status to the project steering team.

Confidential, Manchester, NH

Consultant

• Consulting with firm, which specializes in Social Media content to get off the ground.
• Helped founder setup the company, write business plan, and develop 1 year and 5 year plans.
• Helped with networking and pre-sales to get company traction and marketplace notice.

Confidential, Manchester, NH

Managing Consultant (private company)

• Acting IT Director for personal lending business thru a rebuilding process.
• Rebuilt the IT team to better suit company’s needs going forward.
• Redesigned the existing business application layer so it can better support the future of the business.

Project Re-engineering Consultant (private company)

• Helped company which had never used formal project management practices understand what is necessary to be successful using tools and processes.

Business Study Consultant

• Requested to do a study for SAU52 Portsmouth NH school district to compare how they compare to other districts and how they are handling their Information Technology needs for their districts and how the employees match up to other districts both in responsibilities and salaries.

Confidential, Concord, NH

Project Manager - Web Applications (contract)

• Project lead and analyst for internal Group Administration system and Small Business web lead generation projects managing across functional areas across the company and with outside vendors and partners.
• Source, negotiate & manage outside vendor for projects needing unavailable resources internally.
• Communicate project status and recommendations to the project steering team.
• Participate in the design phase of the projects.
• Responsible for client requirement gathering throughout the project.
• Responsible for action/project plan utilizing MS Project and other internally used tools.
• Responsible for requirements document for use by technical team to develop applications.
• Managed agreed to projects expectations and manage any scope creep.
• Communicate project status to the project steering team.

Confidential, Philadelphia, PA

Subject Matter Consultant (contract)

• Consulting as a subject matter expert on an Confidential CMS implementation.
• Acting as a 3rd party reviewer of project plans and deliverables.
• Advising on web strategies going forward.

Confidential, Nashua, NH

Project Manager - Web Applications (Contract)

• Managed 5-10 external client projects at a time.
• Create and maintain the overall project plan for the engagement using MS Project to manage the deliverables, milestones and resource tracking as I shared resources across the many projects.
• Responsible for client requirement gathering throughout the project.
• Participate in the design phase of the project.
• Serve as the focal point for the client.
• Managed expectations to ensure projects were delivered on time and within budget.
• Serve as the focal point into Applications Engineering for the Confidential South sales team.
• Identify and manage risks both on our team and with the client.
• Communicate project status to the client’s project steering team.
• Communicate project status to the Confidential resource planning team.
• Work with our resources to ensure that all aspects of the project are being addressed.
• Work with our engineers, who are responsible for the setup and integration.
• Ensure that the project meets client expectations and that clients are satisfied.
• Manage the successful transition of the client’s project through each relevant phase.

Independent Consultant

• Working with a pre-announced software company helping with technical hires, product evaluation and product testing.
• Evaluated and implemented software packages for an in-house live auction company (Both for in-house and Internet sales). Also acted as auction house manager for live auction company.
• Evaluated and recommended an online auction software package for an online documents and manuscripts auction company.

Confidential, Portsmouth, NH

Director of Technology (Contract)

• Day to day technology management of internet lead generation businesses.
• Responsible for operation and maintenance of approximately 45 corporate websites & landing pages utilizing Coldfusion and MYSQL.
• Responsible for all management of technical activities for both companies.
• Responsible for review of current technical operations and setting strategic direction.
• Responsible for re-staffing of complete technical department.
• Responsible for negotiations with vendors, consulting firms, and business partners.
• Project responsibilities for new development of websites to support the core business.
• Helped with processing due diligence requests.

Confidential, Portsmouth, NH

Project Manager (contract)

• Responsible for analysis, coordination, project team leadership, data conversion and implementation of the new property management software package (JENARK) from client’s existing Peachtree environment for approx. 160 associations and 12,000 residents.

Confidential, Westford, MA

Vice President of Operations & Technology (co-founder)

• Startup Software Company responsible for corporate wide operations
• Managed the corporate operations, including Technical, Quality Control, Presales, Product, Implementation, Customer Support, Human Resources, Facilities Infrastructure and anything else in the day to day operations of the company as needed.
• Pre and post sales, technical account ownership including implementation needs of customers.
• Member of the product design team setting future direction for BudgetGuide product.
• As a member of the Leadership Team, set business objectives and priorities, and work with other functional leaders to achieve financial goals.
• Managed vendors to ensure quality and availability of supply; conduct negotiations, administer contracts, establish and oversee management processes.
• Managed workforce, processes, capital, and equipment.
• Ensured that all projects were delivered to specification, on schedule and within budget.
• Monitored project deliverables and troubleshoot any issues.
• Pro-actively maintains awareness of any potential problems and works to mitigate any risks.

Confidential, Chelmsford, MA

Director of Business Systems

• Responsible for Corporate wide planning, development, and integration of business applications
• Built and managed the Information Technology team.
• Day to day support of corporate business applications.
• Developed integrated project plans, implementation schedules, and cost estimates for large scale projects utilizing MS Project.
• Evaluated the existing MSC infrastructure, recommended options and implemented corporate wide.
• Assumed responsibilities for failed Sales Automation project and successfully implemented.
• Built project team to evaluate best ERP package for corporation and negotiated with finalist firm.
• Evaluated potential for support of ERP application by use of ASP support model and negotiated final support contract.
• Led ERP project team into the corporate wide implementation of Oracle ERP application across all functions and divisions of the company.

Confidential, Framingham, MA

Manager of Management Information Services

• Responsible for Corporate wide planning and support of Internet and TCP/IP software business
• Managed all elements of IT support and development for all facets of the company.
• Day to day support of corporate business applications and infrastructure.
• Converted company from Digital VMS to a Microsoft NT based infrastructure.
• Analyzed, developed/purchased and implemented business applications across all functions and divisions of the company such as lead tracking, corporate financial systems, and customer management systems.
• Lead Solomon migration and implementation project corporate wide.

Confidential, Westboro, MA

Director of Management Information Services

• Responsible for Corporate wide planning and support of $50M LAN/WAN business
• Managed all aspects of the MIS, Engineering Services, and Product Test Lab organizations with overall responsibility for evaluating increased need for technology, following trends and containing costs.
• Day to day support of corporate business applications and infrastructure.
• Analyzed, developed/purchased and implemented business applications across the corporation such as ASK to SAP conversion, lead tracking, and corporate financial systems.
• Managed and directed all activities related to the planning, physical and logical design and implementation projects involving LAN, client/server computing and enterprise WAN for 16 locations.
• Helped with due diligence when company was being sold 2 times while being there.