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Scrum Master Resume

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Dallas, TX

PROFESSIONAL SUMMARY:

  • I am a multi - skilled IT professional with 8+ years of experience in leading cross functional teams of large/small scale projects/products in various environments as a (Scrum Master, Jr. Project Manager, Project Lead, Programmer Analyst).
  • Strong management skills with planning, scheduling, inspecting, communication, organizational and decision making abilities to successfully lead concurrent projects.
  • Now looking for an opportunity to work on more challenging projects where I can enhance the skills and help organizational success.

AREAS OF EXCELLENCE:

  • Project/Program Management/PMO Release/Change/Problem/Incident/Event Mgmt.
  • Client Relation Management Waterfall/Agile-Scrum Project Management
  • Budget Planning /Administration Planning/Brainstorming meetings Facilitation
  • Risks (Qualitative/Quantitative) Analysis Full SDLC/STLC process knowledge/experience
  • Business/Stakeholders Engagement Understanding of DevOps/CI/CD Tools/processes
  • Multi-Vendor/Offshore coordination Project Tracking/Monitoring/Release Tools
  • Communication/Conflict Management Insurance and Banking & Financial Domain
  • Human Resources/Team Building Java Frontend development
  • Documentation/Repository Maintenance ASP .NET Frontend development
  • ITSM-Process Improvement Mainframe Backend Development

TECHNICAL SKILLS:

MS Office Suite (Word, Excel, PowerPoint, Visio, OneNote and Project), Primavera, JIRA, Version One, SAFe 4.0, Quality Center, MS SharePoint, Lotus Notes, HP Service Manager, BMC Remedy, Java, .Net, IMS DB, DB2, SQL, JCL, COBOL, CICS, VSAM, Expeditor, DevOps, Info-web, Service-Now, XML, HTML 5.0, CSS 3.0, JavaScript, JSON, JSP, Servlet, C#, ASP .NET, MS Visual Studio 2008.

PROJECT EXPERIENCE:

Scrum Master

Confidential, Dallas, TX

Responsibilities:

  • Interface with PMO, Business Teams, Stakeholders to define the processes and Project Vision.
  • Prepare for and facilitate daily scrum meetings, biweekly sprint planning, review, retrospective, backlog grooming meetings, and planning sessions for release/deployments.
  • Provide input to release planning using team capacity and skill set information.
  • Compile, analyze, and present statistics about time estimation accuracy, team velocity, and burndown rate to development team and management for each sprint.
  • Create and maintain statistics on story lifetime to assess efficiency of requirements throughput
  • Meet with product owners and operational business managers for selected modules to introduce scrum and program processes and outline expectations.
  • Currently working in SAFe 4.0 environment with client Confidential .
  • Review and provide feedback on drafted user stories and epics to ensure alignment with general Agile user story standards.
  • Managing dependencies and tracking risks/issues to maintain the WBS items.
  • Resource allocation, conflict management and team building.
  • Documenting lessons learned and knowledge sharing.
  • Liaison between Leadership, Business, Developers, Testers and Deployment team.
  • Support the PO in maintaining the Product Backlog and keeping PBI in order of priority.
  • Proficient in documenting EPIC, Acceptance Criteria, and User Story Documentation.
  • Motivate team to come up with shippable product that meet sprint Goals.
  • Tracked iteration progress, contributed to design discussions and removed obstacles.
  • Team designed and trained to follow Kanban or Scrum based on project or user story.
  • Introduced Kanban Method for high priority customer issues which was copied across LOBs.
  • Extensively worked with development team to validate the system functionality.
  • Facilitated sprint planning, sprint review, retrospective meetings, daily scrum meetings, show and tell and worked on deliverables for each sprint.
  • Facilitate conflict resolution and responsible for mentoring scrum team to apply agile methodology and mindset to promote continuous improvement.
  • Identify and communicate potential risks to the completion of the Sprints, including resources, costs, and external dependencies. Proactively escalate as appropriate.
  • Managed escalations, impediments, risks and challenges associated with product development.
  • Guide and coach the Scrum Team on how to use Agile principles and the Scrum framework to bring value to client.
  • Increased value by planning deployment, unit testing, system integration testing, regression testing, end to end UAT, and PIV (post implementation validation).
  • Improved efficiency by planning capacity, velocity and maintained reports like iteration Burn-down and velocity charts.
  • Managed escalations, impediments, risks, and challenges associated with product development.

Environment: SAFe 4.0, Mainframe, DB2, Java, Lotus Notes, Version One, Scrum, Pointing Poker, Skype for Enterprise, Primavera P6, Web-services, DevOps - Jenkins, GitHub, Maven, Puppet.

Jr. Project Manager/Scrum Master

Confidential, Plantation, FL

Responsibilities:

  • Followed traditional(waterfall) project management methodologies.
  • Involved from creating project charter to close the project.
  • Coordinated with customer to gather requirements and manage expectations.
  • Performed estimations using functional point techniques(PERT).
  • Identified risks and issues and track them till end of the project.
  • Trained team members on development and change management process.
  • Drive the team to follow organizational standards to achieve quality goals.
  • Established communication channels to engage stakeholders.
  • Supported design, development and quality assurance to ensure meeting business needs.
  • Monitored performance of the project and adjusted milestones/baselines.
  • Involved in creating business decision/ architectural decision diagrams.
  • Documented transition/support documents and updated knowledge items.
  • Collaborated with diversified team from various time zones.
  • Facilitated all the scrum events and maintaining the scrum Artifacts.
  • Escalated critical issues, risks and conflicts that could impact scope, timeline and/or cost.
  • Performed scrum of scrums to discuss the dependencies between multiple development and testing teams to remove impediments and plan the releases.
  • Worked with users and stakeholders on keeping track of requirements and priorities for multiple scrum teams and dependencies.
  • Managed the overall performance and delivery of cross functional teams.
  • Publicized the team's progress and successes to make sure they are highly visible to the stakeholders.
  • Managed the overall performance and delivery of cross-functional teams.
  • Facilitated sprint planning as scrum master for multiple teams.
  • Kept the team together all the time to ensure successful sprints.
  • Helped the team to maintain their scrum tools (Story board, Action board, charts, backlogs etc).
  • Facilitated sprint planning, sprint review, retrospective meetings, daily scrum meetings, show and tell and worked on deliverables for each sprint.
  • Aligned stakeholders on documented framework, release/deployments and developed training material.
  • Making business plans for the application development practice for revenue growth.
  • Mentoring and supervising the teams for technical growth.

Environment: Java, .NET, Quality Center, JIRA, MS Project, MS Lync

Project Lead/Analyst Programmer

Confidential, Plantation, FL

Responsibilities:

  • Analysis: Analyzing user requirement, procedures and problems to automate processing or to improve existing functionality.
  • Design: Creating analysis design documents and using cases as needed, application design of new project plans.
  • Development & Coding: Developing components (Mainframe, .Net)/interfaces (Data-power, Message Queues) for Credit Bureau Applications.
  • Testing & QA: Improve applications functionality with through testing.
  • Documentation and Code Reviews: Conducting code review to ensure the work delivered by the team is of high quality.
  • Production Support: Providing leadership in critical production support issue resolution.
  • User Training/Monitoring: Mentoring junior developers/interns, leading small teams of developers on projects.
  • Security and Support System: Providing consistent support for applications security, maintenance and enhancements.
  • Analyzed, designed, developed, maintained Application using VB.Net, C#, MVC 4.0, JS, JQuery, Angular JS, HTML, CSS.
  • Created couple of custom, single-page, responsive web application to replace a legacy line-of-business web application.
  • Global Data Handling Utility (Java Platform):
  • Involved in Development of Graphical User Interface (GUI) using Struts 1.1 including validation framework and JSP for Credit Bureau Report data retrieval.
  • Involved in the development of HTML pages, JSPs and CSS for different User Interfaces.
  • Bureau-link (Mainframe Platform):
  • Application development for the requirements mainly related to the functionality to retrieve the Credit Bureau data from CB Agencies (Experian, Transunion, Equifax) and to format and store in DB2 and IMS Databases and use/manipulate the data in Online and Batch modes, as per the Business needs.
  • Application Maintenance - Responsible for providing Application maintenance and to track the batch completions, act on the abends and issues.

Environment: Java, .Net, IMS DB, DB2, SQL, JCL, COBOL, CICS, VSAM, Expeditor, DevOps,, Manage-Now, Info-man, Info-web, Service-Now, XML, HTML 5.0, CSS 3.0, JavaScript, JSON, JSP, Servlet, C#, ASP .NET, MS Visual Studio 2008.

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