SUMMARY:

• Experienced PMO professional in cross divestiture risk analysis, policy and procedures writing, technical writing, financial management, process improvement, and project initiating and planning.
• Program Lead experience in the management of large data transmission projects for multi - billion dollar divestitures both domestically and internationally.
• Expertise in the oversight of projects including IT Security Solutions, SharePoint Development, and Application Development.

TECHNICAL SKILLS:

Divestitures: Technical Liaison between developers and executive teams, Charter development, Stakeholder management, Risk assessment and mitigation, Data Center Migration and consolidation

PMO: PMO Director, Cross organizational risk analysis, Process Improvement, Creation of standardized process and documents, Lessons Learned process development, Creation of technical procedures

Project Management: End to end project management and documentation, Application development, Military Project Management, DR site set up and testing, Access provisioning, Policy and procedure analysis and writing, Customer relationship management, Proficient in Microsoft Office including Project

Compliance: Creation and management of GAAP compliant documents, Creation of Sarbanes Oxley compliant procedures, FAR, DFA

Methodologies: Agile, Waterfall

PROFESSIONAL EXPERIENCE:

Confidential

Compliance Project Manager

• Responsible for tracking and execution of Enterprise Technology Payment Card Industry (PCI) Compliance related Standards and Procedures
• Responsible for new FileNet build for both SharedServices and Cardholder Data Environment in support of the PCI Compliance project
• Ensure all projects are tracking via Master PCI Matrix along with pertinent user data and access information
• Work with PCI consultant companies to ensure proper documentation is obtained and maintained at an ETS level
• Responsible for the decommission or upgrade of 49 Applications across UMB’s various systems to include remote locations
• Responsible for establishing, deployment, sustainment and reporting of Business process functions,, workgroups, training plans for various teams,
• Ensured ITSM and business processes align to and support the PCI and compliance program’s strategy, mission, goals and objectives.
• Responsible for CSI development
• Responsible for the decommission of ~19 legacy applications
• Time estimation and management for various teams and individuals across UMB

Confidential

Federal Account Manager

• Initial and ongoing training for customers on implemented solutions and navigator
• Coordinate with India team on issue resolution
• Solve real-time solution issues with customers (Print Release and CAC issues)
• Manage all aspects of client relationships from cradle to grave
• Responsible for $1.5 million in quota sales annually
• Manage multiple devices installs for CAC enabled products
• Facilitated Managed Print Service contract execution and install
• Oversight of a 10+ person installation team while on site
• Write RFQ, RFP and RFI responses for various Army and Air Force contracts including CHESS, ITES, ADMC 2, Afway and other vehicles
• Develop quotes for various hardware, software products and associated warranties
• Quarterly review of print metrics with MPS customer to go over number of pages printed, device down/up time, and other metrics tracked by MPS systems internal to Lexmark
• CRM application project management
• Agile Environment project implementation

Confidential

Sr. Project Manager

• Developed Statement of Process for PMO office within DBMO
• Responsible for establishing, deployment, sustainment and reporting of Business process functions,, workgroups, training plans for various teams,
• Ensured ITSM and business processes align to and support the Data Act compliance contract’s strategy, mission, goals and objectives.
• Built and execute project plan in support of the 2014 Data Act project
• Ensured quality is achieved as planned. Enable quality assurance and quality control as appropriate.
• Establish and update project plans and project schedules with forecasts and actuals and manage deviations from plan.
• Conclude the work upon completion or premature cessation; prepare lessons learned and appropriately close all financial budget and project issues. Close all project documentation and archive appropriate records. Ensure proper hand off to maintain ongoing support, as needed.
• Ensure the visibility of the business case or project scope. Ensure all project requirements and objectives are properly documented and communicated throughout the project team.
• Responsible for improving methodologies, processes and templates.
• Provided project status reporting and interface with Government management and other technical staff.
• Prepares long and short-range plans for specific projects such as software upgrades and migrations, within the on-going support services delivery.

Confidential

Sr. Project Manager

• Oversight for integration projects such as MGM, State of Colorado and various others
• Implementation of integration projects such as Aria into SAP plug in for Metered billing of SaaS solutions
• Lead, Developed, and implemented procurement and logistics processes for Cloud software and hardware management Internationally and Domestically
• Implemented Vendor and Procurement processes cutting quote to purchase time from 180 days to 48 hours
• Managed all aspects of Data Center consolidation for multiple locations to our Kansas City Data Center locations
• Researched, documented and executed the purchase of $2.5m in Data Center Infrastructure gear from racks and servers, to storage, firewalls, and switching needs
• Worked with platform SME to develop new plans for future infrastructure needs for SaaS computing needs
• CRM application project management
• Agile Environment project implementation
• Responsible for establishing, deployment, sustainment and reporting of Business process functions,, workgroups, training plans for various teams,
• Ensured ITSM and business processes align to and support the PCI and compliance program’s strategy,.
• Managed/Lead the acquisition, licensing, hardware purchases, personnel needs, and all other areas of a company acquisition (GNAX) in the Atlanta, GA area.
• Managed and organized audit needs including documentation compilation around SOC 2, HIPPA, NIST, FedRamp, and PCI compliance for 2014 and 2015

Armed Forces Insurance

Program Manager (Consultant)

• Implemented and oversaw IT Governance process
• Collaborated with the finance team to develop comprehensive costing methodology for IT services.
• Assisted in developing monthly metrics reporting for senior management.
• Oversaw all projects within the PMO portfolio from beginning to end
• Developed project timelines for over 18 projects across all business units including IT, Finance, and Marketing
• Developed best practices, techniques, and tools for project planning, execution, project management, ongoing milestone/deliverable tracking, communications, and key performance metrics.
• Identified and resolved issues and conflicts within and between various project teams.
• Provided estimates for development tasks for inclusion in bid responses or customer change control requests.

Confidential

IT Move Project Manager

• Identified IT project requirements and supported identification of project needs prior to, during, and after move
• Collaborated with the finance team to develop comprehensive costing methodology for IT services and Infrastructure needs
• Managed requirements gathering and documentation generation in support of IT Networks and other infrastructure
• Coordinated all logistic details with multi-agency POC’s, implemented IT solutions and supported resolution of conflicts
• Researched and executed vendor solutions for Low Voltage, Data Cabling, AV, Physical Security, Telecom, and many other IT related functions as pertained to project relocations of 50+ personnel, equipment, furniture and peripherals
• Created and executed detailed project plans for infrastructure build outs, building lay out plans and various other needs
• Lead Application development projects across all business segments
• Facilitated RFP and bid process for all relocation needs
• Developed a Risk Matrix and critical path timeline/workbook and executed accordingly
• Provide clear technical support and guidance to the IT and Construction teams in relation to all technical issues affecting the delivery of a customer project.

Confidential

Logistics Coordinator

• Wrote Policies and procedures around the planning and deployment of a 3000+ PC Refresh project
• Produced policies and procedures for the planning and deployment of new phone systems in 160 remote field office locations
• CRM application project management
• Agile Environment project implementation
• Coordinated and ran field off pilots to ensure proper execution of logistics planning
• Worked with asset management to ensure compliance with all current asset allocation procedures
• Developed stream lined processes for memory upgrade and new PC builds to be deployed to both Home office and field office locations
• Collaborated with the finance team to develop comprehensive costing methodology for IT services and Infrastructure needs
• Managed requirements gathering and documentation generation in support of it networks and other infrastructure to include storage, racks, chassis, switching and all other network and server gear
• Maintained high level of proficiency in selected methodologies for assigned tasks in order to complete own assignments and to provide guidance to other team members.
• Maintained advanced analytical and communication skills (both written and verbal) in order to create requirements which define sound, flexible solutions to business problems.

Confidential

Sr. Cost Analyst/Project Manager

• Developed and implemented written specifications and Statement of Procedure about the business systems key to financial reporting to be read and executed by both technical and non-technical personnel across various departments
• Liaison between internal CTS and external Cerner customers to define business procedures and establish documentation needed for execution in the production of financial documentation for annual reporting, Business Case analysis, and white paper support
• Analyzed customer requests and prepared technical documentation for financial reporting purposes
• Managed the requirements gathering and documentation of IT Network and data center infrastructures for Cerner and their client base to include but not limited to storage, racks, chassis, servers, switching, and other network gear
• Responsible for establishing, deployment, sustainment and reporting of Business process functions,, workgroups, training plans for various teams,
• CRM application project management
• Agile Environment project implementation
• Created and Managed Capital and Expense Budgets in Excess of $140m annually
• Created and Managed Expense Budgets in excess of ~$10m in monthly expense
• Responsible for creation of financial data on $2.5 million dollar business case for risk, compliance, and security risk mitigation IT implementation.
• Collaborated with the finance team to develop comprehensive costing methodology for IT services and Infrastructure needs

Confidential

Program Manager

• Built, Updated, and Managed Spend plans for 3 TATs on a $44m contract supporting the Department of the Army’s Mission Command Training Program
• Resolved any outstanding invoice issues to include incorrect invoices submitted to the client, invoice review on various contract types, build and maintain backup spreadsheets attached to invoices per contract requirements, approve invoices for payment based on subcontractor submittal of personnel charging and time charging
• Lead Business Development efforts for teaming agreements with other businesses
• Researched and tracked pending Requests for Proposals put out by the Federal Government
• Kept running inventory of $1.5m+ in government issued IT equipment and software
• Worked to resolve an outstanding security clearance issues for 44 employees
• Worked with 44 Subcontract personnel to ensure proper daily accountability
• Participated in After Action Reviews with the Government Client and Confidential /Subcontractor Personnel to take away lessons learns and implement ways of improving
• Developed and implemented written specifications and Statement of Procedure about the business systems key to financial reporting to be read and executed by both technical and non-technical personnel across various departments
• Liaison between internal and external Department of the Army customers to define business procedures and establish documentation needed for various processes and procedures

Confidential

Program Business Services

• Worked closely with software developers in Herndon, VA and Leavenworth, Kansas to develop test specifications and build test cases to rigorously test product functionality and investigate all potential product test failures on multiple DoD simulators both proprietary and non-proprietary.
• Provided program control and financial management for over 25 contracts with a total ceiling value of approximately $200million
• Supported work across major IDIQ contract vehicles including Survivability/Vulnerability Information Analysis Center (SURVIAC), Individual Assistance Technical Assistance Contract (IATAC), Technical Services Support (TSS), and Information Technology Enabled Services (ITES) contracts
• Presented and participated in program reviews and kick-off meetings with government clients, subcontractors, and Booz Allen leadership; forging strong relationships with clients and subcontractors to ensure smooth contract management across full spectrum of stakeholders
• Trained and advised new and experienced program managers on best practices and financial management duties, work directly in creation of spend plans the give managers the ability to project forward and anticipate the profitability effects of management decisions
• Versed in all aspects of the proposal process, participate and provide input for Capture, Cost, and Technical volumes and reviews, work closely with pricing team to ensure profitability goals are met
• Ensured all financial data is compliant with the (Sarbanes Oxley Act) SOX, (Generally Accepted Accounting Principles) GAAP, and (Federal Acquisitions Regulations) FAR