SUMMARY:

Results oriented IT manager focused on delivering to business objectives and priorities. Experienced managing multiple concurrent projects or larger projects with multi - million dollar budgets and critical deadlines.

EXPERIENCE INCLUDES:

• E-commerce projects
• Retail order management
• J2EE application architecture
• Managing full project lifecycle
• Agile / waterfall
• Full software development lifecycle
• Networking
• Servers
• Linux/Solaris/HP-UX
• Cloud
• Mobile
• Off-shore development

TECHNICAL SKILLS:

• Microsoft Office
• MS Project
• Clarity (Niku/OpenWorkbench)
• Visio

PROFESSIONAL EXPERIENCE:

Confidential

eCommerce Project Manager

Responsibilities:

• Pilot to test feasibility of automating 1200 test cases using a custom tool designed to test Confidential Sterling Order Management functionality.

Confidential

eCommerce Project Manager

Responsibilities:

• Project manager implementing Confidential Sterling Order Management for the 100+ eCommerce websites selling branded college and professional sporting goods.
• Responsible for managing sprints including customizations and interfaces to legacy systems.
• Responsible for full project lifecycle and all project management processes including reporting progress to Lightwell and client executives, resource management and financial reporting, customer invoicing, change control, risk and issue management.

Confidential

Project Manager

Responsibilities:

• Project manager within the Smarter Commerce division focused on implementations of the Confidential Sterling Order Management System for multi-channel retail customers.
• Implementing Sterling Commerce Order Management (Yantra) as a replacement of a legacy custom developed order management system for a retailer. The implementation team includes resources from multiple Confidential internal organizations both domestic and offshore.

Confidential

Implementation Manager

Responsibilities:

• Managed enhancements and implementation to a B2B web tool for capturing utility pole “joint use” permit applications for client utility companies.

Confidential

Project Technical Lead

Responsibilities:

• Implemented order management system for multiple brands of Confidential ’s largest retailer - Confidential .
• Led team to install, configure, and customize Sterling Commerce’s Selling and Fulfillment Solutions package to client’s requirements on very short timeline.

Confidential

Infrastructure Architect

Responsibilities:

• Coordinating infrastructure resources and providing technical guidance to a multi-million dollar program to activate or change wireless services for consumers.
• The system interfaces with major wireless service providers through an easy to use interface for the sales representative.

Confidential

Senior Project Manager

Responsibilities:

• Managed team defining the standards for and automate the provisioning of Solaris operating systems for bare metal and virtual machines at a multi-billion dollar retailer.
• Documenting existing client provisioning process and defining a new process that is more efficient, consistent, and automated where possible.

Confidential

Project Manager

Responsibilities:

• Managed geographically dispersed team to implement a new website for BrandSource.
• Managed coordination between content management team in California, business analyst in New Jersey, management team in Massachusetts, hosting company in New Jersey, and development team in India.
• Facilitated package / vendor selection for payment processing and tax calculation.

Confidential, Delaware

Senior Project Manager

Responsibilities:

• Managed assessment of Barclays’ advanced file transfer infrastructure. Project deliverables included assessment of their current infrastructure, requirements and recommendations for their long-term infrastructure tools and architecture.
• This infrastructure must support the transfer of personal data and financial transactions worth billions of dollars. The file transfers are with hundreds of credit card partners daily.

Confidential

Implementation Manager

Responsibilities:

• Managed resource procurement, application customization and implementation of a B2B web tool for capturing utility pole “joint use” permit applications for client utility companies.
• Application automates the wind load calculation to verify the additional cable TV or telephone company wire will not bring each pole beyond the utility company’s defined tolerances.

Confidential

Senior Project Manager

Responsibilities:

• Manage full life-cycle development of the Sterling Commerce Supply Chain Management (Yantra) application installation and custom implementation.
• Responsible for managing client facing team including providing day-to-day direction, motivation, and overall resource planning.
• Managed off-shore Java development effort.
• Provided project management including task and resource planning, project status and financial reporting, risk and issue management, communications, etc.

Confidential

Project Manager

Responsibilities:

• Managing time-critical and highly visible project to patch the operating systems for all headquarters Unix servers required due to daylight savings change.
• Negotiating and planning system outages for business systems with conflicting schedules.

Confidential

Senior Project Manager

Responsibilities:

• Managed projects related to consumer mortgage loan pricing.
• Documented and recommended project initiation and prioritization processes to better manage project portfolio within the business unit.
• Managed critical time-sensitive IT project to support business organizational change.
• Utilized existing SDLC processes and deliverables to initiate and manage development of a .NET web solution to reduce call center staffing through requirement definition.

Confidential

Project Manager

Responsibilities:

• Managed migration of 145 applications and Oracle databases to newer Sun servers.
• Defined project deliverables, tracking mechanisms, and communication processes to be reused for future hardware decommission projects.
• Managed five full-time resources and involved members from approximately 60 different application teams.
• Project will save Target $200K/year in direct vendor support costs; released Oracle licenses worth over $1M; and provided other less direct savings.

Confidential

Project Manager

Responsibilities:

• Managed multiple client implementations of Stonepath's warehouse and order management systems built on Sterling Commerce Supply Chain Management (Yantra).
• Defined processes and created deliverable templates to improve project management and software development procedures.
• Refined and implemented requirements gathering process with Confidential technical and business teams for multiple projects.

Confidential

Delivery Project Manager

Responsibilities:

• Managed the full life-cycle of development projects for the online order management system (Yantra). Worked with business owners, vendors, internal IS organizations, and a dedicated team to deliver new functionality meeting critical business objectives.
• Improved performance and brought entire technical stack of the order management system up-to-date. This included upgrades of the Yantra application, BEA’s WebLogic, the Java JDK, Confidential ’s MQSeries, and changes to custom application code to support the Yantra upgrade.
• Reduced credit team’s expenses by automating a credit scoring interface and integrating it into the order processing system. This reduced the manual steps required to fraud review a large number of orders each day.
• Managed projects with million dollar budgets or several smaller projects simultaneously.

Product Capability Manager

Confidential

Responsibilities:

• Managed developers, business analysts, project managers assigned to projects to enhance the online store order processing system.
• Led team delivering requirements and validating functionality of new online store order management system. Staffed projects by matching skills and interests of team members with project roles and worked with consulting vendors to augment staff.
• Responsible for team building, review process, salary administration, and hiring to meet business needs.
• Worked closely with business sponsor to define requirements for multi-million dollar effort to replatform the online store order processing system using the Yantra, Java/WebLogic application framework.
• Migrated over a terabyte of customer historical and in-process orders to the new platform.
• Managed team of 15 employees and up to 30 contract resources assigned to multiple ecommerce projects.

Confidential

Senior Technical Architect

Responsibilities:

• Designed and developed the architecture for a web interface to an existing utility billing system. Parent company provides sub-metering services of utilities for large real estate companies managing multi-family housing properties.
• Defined web and interface architecture utilizing existing billing system. Provided simple tools for developers to access any functionality within Microsoft COM based system.
• Designed and developed a web site for parent company to eliminate manual processing and improve accuracy of client reporting functions. This web interface reduced staffing costs and improved client satisfaction by simplifying and streamlining processes like changing resident status.

Confidential

Manager

Responsibilities:

• Managed client development projects, organized campus recruiting, interviewed new hires, mentored consultants, and did quarterly and annual performance and development reviews of consultants and analysts.
• Managed the implementation of a telecom trouble management system. Included gathering requirements, customizing the user interface, and building real-time interfaces into long distance service fulfillment system.
• Managed technical architecture team through development and conversion of a utility customer care and billing system. Responsibilities included moving the project team from MN to WI, upgrading server and client operating systems, designing and building interfaces to legacy systems, creating tools to simplify development effort, technical support for 100+ developers, and performance testing the three-tier client/server system.
• Managed projects and provided project financial reports directly from Niku (Clarity).
• Responsible for million dollar project plans and budgets with eight or more consultants.

Consultant

Confidential

Responsibilities:

• Designed and implemented technical architectures for major development projects. Provided technical leadership to small teams.
• Technical architect on a large, three year custom billing and customer care system implementation. Designed and implemented architecture for Windows NT application servers and Unix (Solaris) batch servers in a high volume online transactional and batch processing system.
• Implemented source code management system for developers to utilize the same Unix development tools to version code, perform application builds for Windows NT client, Windows NT application server, and Solaris batch application code.

Analyst

Confidential

Responsibilities:

• Designed and developed custom applications for Fortune 500 companies.
• Reduced processing time by 80% for the core routing function within a mortgage application processing system by redesigning the routing logic service.