AREAS OF EXPERTISE:

• Healthcare / Med Device / Med Services
• VSTS / TFS / JIRA / Confluence eCommerce (B2B / B2C)
• Agile / Scrum Team Setup Coach
• Scrum Master
• IoT Cloud / Azure / SaaS / AWS
• Regulatory / PCI Compliance / Audit
• Customer / Client Facing
• Digital Web / Mobile Applications
• Offshore Teams / Projects
• Hospitality
• Executive & C Level Reporting & Presentations
• MS Project / PowerPoint / Visio
• Clarity / SharePoint / Smartsheet
• Vendor Management
• ERP / ADP / Infor / Lawson
• Travel / Lodging Custom Software
• Finance
• Airline Industry (NWA/Delta)
• Oracle ATG
• Systems Integrations
• Marketing / Loyalty
• Engineering
• Waterfall / SDLC
• Custom Software
• PMP Instruction (PMBOK 6)
• Project Forecasts & Budgets
• BI / DW / MDM

PROFESSIONAL EXPERIENCE:

Confidential

PMP Instructor

Responsibilities:

• Conduct classes for PMP exam preparation (PMBOK 6)

Confidential, West Palm Beach, FL

Independent Consultant PM, Agile Set Up Coach, Scrum Master

Responsibilities:

• Temporary liaison between the client, three offshore vendors and internal development team to coach the team’s approach to Agile with JIRA, create a cohesive team environment and introduce executive and online dashboard reporting upon the leave of the acting PM
• Project involved eCommerce, new and existing UI / UX wireframes, designs, search functionality, user stories and iterative approach for development and integration with Oracle ATG

Confidential, Edina, MN

Independent Consultant PM, Agile Set Up Coach, Scrum Master

Responsibilities:

• Part time, Independent Consultant hired to be a visible liaison between the client and development team and to coach the team’s approach to Agile, using VSTS
• Assisted lead architect with requirements gathering and organization of MVP presentation to client
• Acted as Scrum Master, writing user stories for a medical (learning and scheduling) website to be used by state governments for evidence based medical reporting by agencies (Metropolitan Area Agency on Aging - non profit)

Confidential, Lexington, KY

Independent Consultant PM, Agile Set Up Coach, Scrum Master

Responsibilities:

• Independent Consultant hired for relationship building between client and company during shift from external consultant PM to internal employee for a travel company
• Coached development team’s approach to Agile and document repositories, using Visual Studio
• Assisted MS Dynamics 365 expert with knowledge share and set up of team modules
• Created estimates and stories for development of in house travel software and integration with MS Dynamics 365, including regulatory and compliance standards
• Put into place team and Executive level status reporting
• Acted as role of Confidential facilitator for billing and financial project related modules

Confidential, St. Paul, MN

Interim Program Manager Manager, PPM

Responsibilities:

• Program Manager for a facilities build out for a temporary expansion in Manila, Philippines, including hardware moves and responsibility for coordination with the main vendor KMC and all other third parties
• Established startup organization’s Project Portfolio and PMO foundation / structure
• Assisted in writing job descriptions, screening and interviewing of business analyst and project management candidates
• Set up Sharepoint and Blueworks for company and business unit communication and document gathering
• Created an IT Executive Steering Committee for project portfolio review and prioritization
• Coached external business units on Agile methodology and best practices

Confidential, Minneapolis, MN

Principal Program Manager Consultant / Agile Coach

Responsibilities:

• Independent Consultant hired for external customer relationship building and internal engineering and Cloud resources on company’s SaaS Platform built for medical device manufacturing and integration
• Worked with external vendors such as Multi Tech and Amphiro, to interpret and coordinate technical component knowledge and design within teams for a Phase 0, Proof of Concept, water conservation project and a medical device project final stages, including use of 3D printers for client product creation and presentation
• Consultant for forming roles and governance for the Azure IoT Cloud team as well as establishing the Agile framework for managing all team resources, including the use of Visual Studio / TFS / JIRA for sprint planning and backlog grooming, Open Air for time and budget tracking and MS Project for project planning
• Acted as team scrum master, leading daily stand up meetings; worked closely with the Product Owner on backlog grooming and sprint planning for HyperSaaS Platform
• Set up and implemented status reporting for the agile development team, the engineering project teams and executive level reporting
• Coached client on best practices for customer interaction for internal and external projects

Confidential

Sr. Program Manager Consultant, Minnetonka, MN

Responsibilities:

• Managed internal projects related to invoicing for airline and railroad lodging as well as migration of current clients from legacy systems to the internal reservation and billing platform
• Worked with outside vendors to ensure regulatory and compliance standards are met
• Managed vendor projects involving Laserfiche Document Repository implementation for streamlining, cost reduction and process improvement of billing practices
• Involved in PMO strategy planning including introduction to Agile and sprint planning, SharePoint set up, TFS for task planning, implementation of MS Project, spearheaded team and Executive Status Reporting and other project management best practices

Confidential

Sr. Implementation Consultant, Minneapolis, MN

Responsibilities:

• Managed kick off and organization of a task force initiative for enhancements to current content management platform
• Consulted on and participated in a newly created process improvement task force team for project management process, workflow, roles and best practices

Confidential

Program Manager Consultant, Louisville, KY

Responsibilities:

• Managed planning phases for Pharmacy and Primary Care Physician Finder search functionality enhancements for Confidential and eBilling for website and mobile applications (including responsive design)
• Oversaw solution design sessions ( Confidential ) working closely with product owners, business relationship owners and team leads for the UX, Scrum, front and back end developer, QA, metrics and accessibility teams for agile sprint release planning
• Utilized AtTask (Workfront) for project planning for multiple programs for task, time and budget tracking and project status reporting to executive teams

Confidential

Technical Program Manager Consultant, Minneapolis, MN

Responsibilities:

• Managed discovery phases for the overhaul of mobile applications, websites and loyalty programs for two national restaurant chains (PF Chang’s and PEI WEI)
• Created detailed project plans and held daily Scrum sessions for MDB project development for program
• Actively involved in vendor discussions with Confidential in regard to the design of the Aloha POS integration into already existing and newly created systems and databases
• Involved in review of client’s current CMS tool and online ordering data enhancement recommendations
• Oversaw use case review, test data loading and integrity and quality control report design

Confidential

Technical Project Manager, Edina, MN

Responsibilities:

• Managed the implementation of Infor / Lawson Corporate Performance Management (CPM) software for corporate budgeting, forecasting and reporting
• Responsible for requirements review and overseeing of vendor team for software enhancements
• Responsible for management of vendor hosting team for servers and user setup
• Responsible for development of business project management processes and set up of SharePoint for project coordination
• Managed enhancements and releases of B2B eCommerce website working with onshore and offshore (UK, & AU) development teams; enhancements included but not limited to account summary, credit card invoicing, sales team online ordering and online marketing capabilities
• Responsible for requirements review and turnover of enhancements to development team
• Responsible for various aspects of process improvement, streamlining process documentation, use of SharePoint for project coordination, gap analysis for project communication for roles and responsibilities and status reporting and implementation of phase gate methodology for Project Management

Confidential

Project Manager, Eden Prairie, MN

Responsibilities:

• Managed all aspects of audits to include SOX, ITGC, PCI, AUP, Risk Assessment and bank audits working with internal and external auditors
• Managed Disaster Recovery and Business Continuity Planning
• Managed an Active Directory project, upgrading from Windows
• Assisted with Archer Confidential implementation to include documentation gathering and software set up

Confidential

Technical and Compliance Project Manager, St. Paul, MN

Responsibilities:

• PM responsible for various projects for a Medical, Dental and Veterinary company
• PM for eCommerce and Administrative back end functionality of a Medical sales web site using agile development methodology
• Experienced in compliance and regulatory projects including 510K clearance, ISO and HIPAA
• Managed an ADP eTIME payroll installation working closely with the vendor management team on installation
• PM for commissions projects utilizing Micro Strategy, ETL and report changes for Dental Sales

Confidential

Project Manager Consultant, Eagan, MN

Responsibilities:

• Oversaw the creation of detailed requirements for BI and Enterprise Data Warehouse design converging data from multiple airline and custom systems, interfacing with project sponsors and users from multiple business units and incorporating requirements for merger with Confidential
• Managed proof of concept design and testing for current batch processing systems to write a high level design proposal for receiving and processing airline information from external systems in real time

Confidential, Shoreview, MN

Business Analyst Consultant

Responsibilities:

• Responsible for the system research and writing detailed requirements for the manufacturing work stream for the merger conversion project with NEBS

Confidential, Edina, MN

Management Consultant

Responsibilities:

• Managed workload and assignments for team of twelve developers on Infinium Payroll System and conversion from ADP to Infinium vendor, Infor, self-service platform and iSeries platform

Confidential, Minnetonka, MN

PM Consultant

Responsibilities:

• Managed an engineering project team to install environmental alarming, trapping, polling and graphing of monitoring hardware in telecommunications operations centers
• Managed a web-based project to edit rate plan data residing on a legacy system; the project served as an Agile Methodology pilot