SUMMARY:

• Results driven Functional IT Project Manager (PMP) with business acumen in diverse industries and domains including investments, finance, healthcare and technology.
• SDLC, Waterfall, Agile/Scrum, Kanban, and Lean methodologies experience.
• IT PMO (Project Management Office) experience.
• Liaison between business partners and IT department to deliver priority driven results.
• Facilitation of projects from initiation to closing
• Ability to architect, integrate and support multiple initiatives as a resourceful problem - solver with strong aptitude towards analyzing and translating complex requirements and business problems into efficient solutions that meet objectives.
• Skilled at creating detailed project plans with well-defined tasks, milestones, specifications, and requirements for project life cycle.
• Detailed daily, weekly and monthly reporting at Project, Program and Portfolio level.
• Proven track record throughout career of releasing projects on time and on budget.
• Change management.
• Stakeholder alignment with efficient governance using diplomacy and mediation; Exercise visible leadership and effective people management with key focus on consensus building, coalescing, coaching, mentoring, staff management, and team building with conceptor, conciliator, deliberator, and driver type personalities.
• Excels at people management and resource management. A natural leader with people from different backgrounds.

TECHNOLOGY:

Celoxis, Balsamiq, Mavenlink, Jira, Basecamp, Prezi, Microsoft Suite, Word, Excel, Power Point, Photoshop CS6, Acrobat, Quick Books, Calyx Point, Google Analytics, MS Project, MS, Access, SharePoint, Wiki, Visio, Drupal, Blackbaud, Mindjet, PMBOK, Planview, Database Servers & Tools: Microsoft SQL Server, MySQL, C+ Python, ETL. PL/SQL, T-SQL, Worksite, Enwisen, Eagle STAR, Broadbean, Mulesoft, SilkRoad, Tableau, Nintex, Axure, Cloudera, SiteMinder, Docker, InterAction, Vertica, .NET, AngularJS, Java, GUI, VMware, VDI, Planview, Bloomberg, Alfresco, Confidential, Cognos, Cognos Café, PeopleSoft HCM, PeopleSoft Financials, PeopleSoft Grants Management, Docker, Concur, F5, Informatica, JSON, Mercer, Okta, Zoom.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager in PMO

Responsibilities:

• Delivered InterAction 6.2 CRM upgrade to Investment department and Office 2010 upgrade that manages 19-Billion-dollar endowment. UAT with over 900 testing script scenarios for integration.
• Project manages Investments Worksite document management system upgrade with a budget of 1.3 Million dollars.
• Project member for the Bloomberg AIM upgrade
• Coordinated Activities for Financial Year End with Cross Functional Teams of 50+ people for 800-million financial year-end close.
• Manages IT Project work for Investment systems Eagle PACE (data warehouse) and Eagle STAR (accounting software) consolidation with internal and external teams.
• Members of Investment Steering Committee and Change Control Board: Highlight: Project Managed Migration of .5 Petabyte of data to new EMC storage. Also performed weekly maintenance windows for weekly schedules, scope and communication. Average of 1 project per weekend with a runbook of activities and schedule.
• Innovation: Contributed towards POC (proof of concept) for several projects testing new technology stacks.
• Project Manage Tableau Analytics and Reporting activities for data and analytic team using Confidential and OEMM as an ETL tool.
• Managed PeopleSoft/Active Director/ Password Station Integration Project for Workday readiness.
• Oracle 12C and SQL Server Upgrade PM.
• Managed Disaster Recovery rehearsal project for 30+ Tier 1 & 2 Applications, databases, storage, Firewall and Security, Load Balancer and Network Connectivity.

Confidential

Project Manager, Washington, DC,

Responsibilities:

• Budgeted, Projected financials tracking, financial planning, project resource determination and recommendations for procurement.
• Identified and managed project stakeholders; Created project scope and deliverables, Developed the project charter, Creatied WBS and project plan with milestones;
• Maintained project schedules, shared of project documentation, implemented critical path analysis and task allocation, Planned communications and reported on project status and performance,
• Edit dashboard including EVM, cost and scheduled variance.
• Recommend process improvements for Plan of Actions and Milestones (POA&M) Project.
• Documentation of transition plan.

Confidential

Program Manager, Arlington, VA

Responsibilities:

• Team managed the grants review process that will disseminate 463 million to help underserved populations.
• Develop and tailor strategic communication plan to increase stakeholder awareness and consult with best practices.
• Manage the remote grant review process for applications of The Centers for Disease Control and Prevention ( CDC ) and Confidential .
• Scheduling of panels, and training on ARM software.
• Demo software ARM and train for Centers of Medicare and Medicaid staff and support the review process.
• Outreach manager: Grant reviewer recruiting for HHS, HUD, CDC, Confidential, and HRSA.

Project Manager

Confidential, Washington, DC

Responsibilities:

• Facilitate termination of external third party web management relationship to realize $20,000 monthly cost savings to organization.
• Interface with offshore developers in agile environment including supervision of: PHP, JavaScript, Drupal Module Development.
• Manage Internal and off-shore teams.
• Create User Stories/Scenarios and Acceptance Criteria.
• Coordinate knowledge transfer training sessions to bring project in house; lead meetings, scope creation, and training of staff.
• Create and support change management deliverables including stakeholder analysis and impact analysis.
• Facilitate change management meetings with business sponsors, executives and development teams .
• Status reporting and issue log management for QA project deliverables.
• Gather requirements, create mockups and manage LOE’s with internal and external teams.

Senior Communication Project Manager

Confidential, Washington, DC

Responsibilities:

• Collaborated with The Office of Refugee Resettlement, Center of Disease Control, The Substance Abuse and Mental Health Services Administration, Confidential . Immigration and Customs Enforcement, and Center of Medicare and Medicaid ( Confidential ) and produced culturally appropriate healthcare communications.
• Disseminated communications to the refugee network using webinars, media outreach initiatives, email blast, newsletters, and YouTube videos as part of the Social Media Plan for The Office or Refugee Settlement.
• Created content and web pages for the Affordable Health Care Act using Drupal Confidential .
• Helped manage production of health videos. Provided guidance for content and technical requirements.
• Contributed to the 300 million ORR-1 budget oversight review process. Reviewed medical assistance and administrative cost and justifications for state plans.
• Managed outreach communication plan that pushed and interacted with 4,000 stakeholders.

Project Manager

Confidential, College Park, MD

Responsibilities:

• Administer all Agile/Scrum daily meetings with off-shore team.
• Facilitate communication between technology and business stakeholders.
• Manage iterative developments of BPM, Confidential and CRM systems and processes.
• Manage issues and risks associated with projects; complete weekly status and management reporting; ensure on time development and delivery over project life cycle.
• Provide program performance metric recommendations, program baseline reporting and change control.

Project Manager

Confidential, Largo, MD

Responsibilities:

• Create and manage project plans, and identify necessary resources for project completion using MS Project.
• Review project plans to determine time-frame, funding limitations, procedures, staffing requirements and allotment of resources.
• Develop strategic partnerships with local lenders and federally funded non-profit organizations to both advocate and promote homeownership.
• Develop and execute plans that grew company 50% in year one.

Project Manager and & Media Liaison

Confidential

Responsibilities:

• Led a team for website creation that included production timetable, cost control and project coordination with a $25,000 budget generating 618% profit for the project.
• Executed and maintained project plans; review, track, monitor and report on project status; identify, track and resolve issues by proposing viable solutions.
• Responsibilities included the definition of project scope, cost/benefit analysis, requirements gathering, and traceability.
• Completed resource scheduling and management, with risk mitigation.
• Gathered business requirements through a variety of techniques including, brainstorming and facilitate workshops for product implementation.
• Coordinated the marketing campaign to obtain 800 overall listings and an average of 5,000 page views and 30 new clients per day.

President

Confidential, Glenn Dale, MD

Responsibilities:

• Produced and administered business unit process improvement plan in areas of facilities, equipment, and information technology, mortgage banking operations systems, and marketing.
• Problem-solver with ability to improve business processes and effectively manage project costs, schedules and scope.
• Conducted project lessons learned assessments and created recommendations reports in order to identify successful and unsuccessful project elements.
• Served as mentor to all clients in a positive, motivating manner to cultivate productivity.
• Performed contract and price negotiations for client accounts.
• Trained and mentored staff
• Designed and coordination of a variety of learning and employee development activities and materials.

Sr. Consultant

Confidential, Bethesda, MD

Responsibilities:

• Constructed and implemented business plan to originate mortgage loans emphasizing continued growth and increased productivity through ingenuity; Executed company sales plan, lead generation, heavy prospecting, and negotiating
• Handled entire process of completing loan close; Averaged annually $17 million in originated in home loans.
• Organized, evaluated and counseled incoming sales leads
• Developed client proposals; Negotiated pricing and contracts;
• Prepared and presented persuasive mortgage presentations, focusing on partnership building.