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Project Manager- Devops Resume

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WA

SUMMARY:

  • An Innovative and passionate Sr. Project Manager in DevOps and QA Automation with 14+ yrs. experience in IT Sector.
  • Experience of working in the most challenging environment, which gave me an opportunity to learn and implement different large - scale Programs & Projects by setting up QA processes and strategies for manual and automated testing.
  • Prince2-Practioner, Scrum Master Certified, AWS Architect, 6Sigma & ITIL certified.
  • Knowledge on upcoming 5G network benefits and feasibilities to utilizes it with current IoT technology.
  • Expertized on using various automation frame works as per the requirements and client infrastructure,
  • A turnaround specialist & thought leader with extensive experience in formulating a vision, outlining strategy & leading teams that transform vision into execution.
  • Unique skill set in Telecommunications sector on all types of network elements and configuration.
  • Proven record of attainment of building high power-driven organizations proficient of delivering complex solutions concurrently across multiple product lines with high quality, scalability & reliability.
  • Demonstrable performance in meeting aggressive deadlines & financial commitments while taking calculated risks with unproven technology & maturing organization.
  • Successfully implemented the multi- million-dollar large scale programs across the globe.
  • Well experienced in Implementation, Integration, Operation &Maintenance, Planning & troubleshooting of Cloud Migration infrastructure and Supply chain projects.
  • Extensive working knowledge on Product and Engineering implementation with high defined vision and roadmaps.
  • Developed and implemented data management frameworks and solutions of data centre migration programs.
  • Experience in making recommendation to the client to choose the right life cycle and appropriate automation tools as per their organizational infrastructure and standards.
  • Expertized in validating the software & medical device readiness for Cardio Vascular therapy and Genetic engineering.
  • Experience with the concepts of High Availability, Disaster Recovery and AWS Cost Management and Optimization.
  • Expertized in implementing the large-scale projects with multiple platforms by balancing the traditional and new trending methodologies.
  • Collaborating with clients and AWS solutions support teams to achieve cloud adoption using AWS, including EC2, S3, Lambda, Cloud Trail.
  • Expertized in setting the direction and adoption of the appropriate processes and techniques for effective delivery of SLAs and projects.
  • Leading customer facing AWS technical discussions in support of new sales opportunities as needed.
  • Expertized in Quality Audits using CAPA, ISO9001-2015, CMMi level Standards & SOX Compliance standards.
  • Expertized in Automation Framework design and implantation with appropriate recommendations to the client need.
  • Well versed with OAIM, DevOps & agile methodologies and actively planned in various agile ceremonies like Scrum, Release planning, Sprint planning, product demos with Product Owner and Retrospectives.
  • Expertized in coaching Agile principles and DevOps practice methods.
  • Expertized and have hands on experience in implementation of cloud based technologies like AWS, Azure, Google Cloud Platform.
  • Expertized in planning to create a healthy working culture with multiple cross functional teams across the Globe.
  • Expertise in identifying DevOps Virtual services like AZURE, AWS and Google, Confidential cloud services.
  • Hands on Exercise on AWS, Confidential Cloud and strong Knowledge on Microsoft Azure cloud services.
  • Good understanding & experience in Continuous integration and Continuous Delivery.
  • Certified AWS architect with extensive hands on EC2, S3, Lambda, Elastic Beanstalk, EBS, EFS, snowball, RDS, Aurora, DynamoDB, Lex, IoT Core, CloudFront, Cloudtrail, IAM &SSO,
  • Customer Engagements. Implementation of the product and troubleshooting issues in customer’s environments. Guiding the customers from the technical standpoint
  • Expertise in CI/CD, implementation, integration, development, deployment, and operations architectural flow which includes Git, Maven, Jenkin, Selenium, Puppet, Docker container & Nagios as part of CI/CD life cycle.
  • Expertized in DevOps practice in Data Centre migration to Cloud, Deploying activities, mitigation plan for the unexpected risks.
  • Experience in validation the Enterprise and Corporate level performance by following the EPM & CPM standards.
  • 10+ years of experience in direct interaction with Client & Stakeholders at client site
  • 8+ years of experience in Billing/operations and Financial services in Telecom and Finance sectors.
  • 5+Years of experience on Supply Chain & E-commerce with data centre migration.
  • Extensively used Power BI and Tableau for the data visualisation and reporting.
  • Created Dashboards and reports using Micro Soft Power BI for effective communication with the all stake holdersInvolved in the installation of Mongo DB and other environment configurations on the cloud along with the technical team.
  • Designed and configured Azure Virtual Networks (VNets), subnets, Azure network settings, DHCP address blocks, DNS settings, security policies and routing.
  • Deployed Azure IaaS virtual machines (VMs) and Cloud services (PaaS role instances) into secure VNets and subnets.
  • Designed VNets and subscriptions to conform to Azure Network Limits.
  • Exposed Virtual machines and cloud services in the VNets to the Internet using Azure External Load Balancer.
  • Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.
  • Implemented high availability with Azure Classic and Azure Resource Manager deployment models.
  • Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.
  • 3+yrs of experience in the implementation of Manufacturing Intelligence Integration (MII), Manufacturing Execution Systems (MES) and Control projects with internationally.
  • Very Good Experience in Resource Provisioning in OIM, AD with ASR/LSR submission.
  • Successfully implemented the BNE tool which perform the $50 Million worth of transactions on daily basis.
  • Experience in Cloud computing applications like Confidential Middleware Integration, Tibco Integration & Oracle Cloud apps and Cloud Foundry using with Oracle AIM life cycle model.
  • 8+ year of experience in design and implementing the automation frame works like Selenium- TestNg, RC, Web driver, DDT, BDD, ATDD, Appium, Rational Robot, UFT, Soap UI, TOSCA & Work soft.
  • 3+year of experience in mobile device testing using APPIUM and other test automation tools like Neoload, Robotium.
  • 3+years of experience in DevOpps project implementation using various feasible automation methodologies.
  • Worked with Waterfall, V- Model, and RUP & Agile methodologies & DevOps life cycle model.
  • Experience on ISO & CMMi levels and standards and involved in Quality Audits using QMS standards.
  • Estimating & obtaining management support for time, resources & budget required to perform the testing.
  • Expertized in Project Reporting & estimation with using MS-Project/Excel.
  • Expertized in resource management & performance appraisals in Testing Area.
  • Defining the Test Strategy & approaches.
  • Excellent hands on experience in generating various Project execution reports with Dashboards & Metrics/Audit reporting /PMO Reporting.
  • Providing required training sessions to the team on QMS standards, polices and Agile/Scrum principles and techniques by playing an Agile coach role as needed.
  • Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
  • Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
  • Empowered teams to self-organize and grow cross-functionality.
  • Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs.
  • Manage the lifecycle of code development, from ideation to sprints to deployment
  • Collaborating with other members of management groups to develop the new products & Engineering groups.
  • Maintenance & Improves the Product quality by completing the product, system & audits.
  • Expertise in building a testing team of professionals with appropriated skills, attitudes & providing motivation.
  • Expertise in creating healthy & pressure less work environment to get excellent quality of work.
  • Experienced in using various approval tools like share Point work flows and JIRA, Rally for the user stories approvals.
  • Expertise in developing Project Plan, MTP, STP for the tasks, dependencies & Participants required mitigating the risks to system quality & obtaining stakeholder support for this plan.
  • Expert in developing all type of project related artefacts & reports to communicate with Client & Stake holders.
  • Document, implement, monitor, & enforce all processes for testing as per standards defined by the organization.
  • Ensure the timely delivery of different testing milestones.
  • Preparing / updating the metrics dashboard at the end of a phase or at the completion of project & performed audit on test artefacts.
  • Very good understanding and command on the Pharma/Health care domain standards and codes like OCD9&10, OCIO policies & guidelines and experience in using PQRS reporting and Meaningful UI to report the EP’s quality measures.
  • Experience in performance & account management using KAPTA tools and techniques.
  • Validated the integration of PQRS to CEHRT (Certified Electronic Record Technology), qualified PQRS registry & QCDR (Qualified Clinical data registry).
  • Knowledge on Codes for Federal Regulations and their titles like CFR21, 40 & 49 etc.
  • SME for Health care QMS and scientific research in Genetics and medical applied science/ pharma domain.
  • Expertise & Broad-based experience in testing practices (Functional, Automation, Performance, Security, etc.)
  • Strong project management, interpersonal communication, & collaboration skills
  • Proven record of accomplishment of delivering high quality products with On-shore & Off-shore model (teams that are globally distributed).
  • Coordination between cross functional & cross site team (QA, Infra, development, Integration) to manage issues & their timely resolution

AREAS OF EXPERTISE:

Managerial Competencies: Project Planning & Management Management Development Skills Standards and Priorities setting Process Enhancement Business Administration/Consulting Stress Management Safety & Security Management Quality Assurance & Control Strategy Planning & Direction Feasibility Analysis & Planning Resource Management Executive Leadership Skills Vendor/Contract Management Change / Risk Management Conflict Management Training & Development Business Excellence & Development Process Automation (RPA) Team Building Skills Transparent & Empowered Target / Result Oriented Communication & Presentation Skills BPM, EPM & CPM Strong Analytical Skills Customer Delivery & RFx. (RFI, RFP & RFQ) Conflict resolution management Decision Maker Pre-sales & Bidding(RFB)

Functional Competencies: Project Management-DevOps SCRUM management Continuous Improvement Program Launch Business Operations Analysis /BSS/BPS Complaint Resolution Line Balancing Telecom- Innovation and Artificial Intelligence CMMi/ ISO9001-2015 PQRS Reporting & Documentation Risk Analysis / Assessment CoE Telecom Quality control & Audit(CAPA/QMS/SOX) Economic Analysis GMP/cGMP(FDA) Policy Designing Coordination & Follow-up Troubleshooting Skills Projects Evaluation(PMLC) Liaising & Networking Capacity Planning Maintenance DMADV/DMAIC & DFSS Budget Planning & Admin. New Product Cost Analysis Telecom Domain Expert Transition Management Cloud & Infrastructure Management Output Analysis

Key Skill Competencies: Telecom, Airlines & Finance Domain Expert QC, HPALM, RQM, RTC & RFT Singl.eView, Oracle BRM, EBS, Eppix, ICOM Billing Systems Oracle ERP and ESB MS Visio, RSA & Enterprise Architecture UIPath, Rational Robot, Selenium Web Driver, RC, TestNG, Cucumber-BDD, ATDD & TDD, Appium, Jasmine,, QTP, Load Runner, WorkSoft-Certify Micro Soft Power BI /Data Visualisation Java, J2EE .Net VB Script, Java Script, Ruby, Python Unix, Oracle SQL Developer Oracle SOA Suit Mongo DB & Cassandra Hadoop Apache- Hive Web Service Testing Soup UI & Pro XML Validation SQL Store Procedures Validation Tibco Spotfire Lisa tool SAP HR Workday SAP CRM & CRM Billing SAP EAM SAP CRM Web Client SAP BW Hana, MM & FICO, SAP MII & ME Confidential Maximo MS Project SharePoint & Remedy, ServiceNow Siebel CRM Sales Force POS/mPOS, QV/QVXP JPAYMENT Oracle IDM & IAM Active Directory LDap Apache Tomcat Credit Fraud Management TMAG RAP AWS, AZURE & Google QMS EDM/TDM Jenkin Maven/Git Rally Jira Confluence Kafka/Zookeeper Messaging systems. Chef, Puppet, Ansible/Docker/AWS/OpenStack. Nagios/Splunk Atlassian, POSTGRES Black Chain Technology, Identity Management, Beacon Technology, Augmented technology

CAREER SNAPSHOTS:

Project Manager- DevOps

Confidential, WA

Responsibilities:

  • Expertise in consulting and Engineering teams (multiple stake holders) in DevOps to make the involve effectively.
  • Experienced in DevOps E2E solution and conducted training sessions to the team on DevOps life cycle process.
  • Involving business meetings to get understand the new scope to implement the feasible automation frameworks.
  • Actively participating in all phases of SDLC and PLM to know the progress at each phase of the cycles.
  • Implementing DFSS methodologies for CR’s & Enhancement projects.
  • Providing required training sessions to the team on Agile/Scrum principles and techniques.
  • Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
  • Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
  • Empowered teams to self-organize and grow cross-functionality
  • Protecting team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.
  • Met goal of addressing and resolving issues within a day.
  • Participated in reviews and provide required capacity in new clouds for the program.
  • Dealing with clients to understand their migration workloads and current footprint.
  • Provided the required Migration experience for clients.
  • Planned for migration schedule from multiple platforms to one consolidated platform using AWS cloud platform.
  • Coordinated required support and process from internal team for migrations.
  • Complete required end user client documentation and communication
  • Document and update internal processes for migration process
  • Manage the lifecycle of code development, from ideation to sprints to deployment
  • Coordinate and manage code releases and shared APIs with other IT groups
  • Communicate with other management, engineers, product managers and support specialists on product issues
  • Track and communicate team velocity and sprint/release progress
  • Involving in Release process delivery activities to approve the code drops in Test environment and production.
  • Partner with stakeholders to identify and implement DevOps elements into the organization and establish best practices.
  • Validate and coordinating the Test Environment/Lab set ups and configuration pre-requisites in Engineering and research area.
  • Involved in EDM/TDM process to define and identify the right set of test data for the further use in the execution.
  • Responsible for DevOps COE with preferred automation tools like Rational Robot- Python, UIPath & Tosca tools.
  • Ability to streamline development and QA processes through DevOps.
  • Maintain all environments and assure consistency and security throughout.
  • Experience in the Linux/Unix O/S to monitor the
  • Establishing the standards for SCM, Build, Repository Management, CI/CD, Configuration & Provisioning, Deployment and Environment Management process and tool standards.
  • Expert-level knowledge of Amazon EC2, S3, Trusted Advisor, RDS, Elastic Load Balancing, Auto-Scaling, IAM, security groups, Lambda, Cloud Watch Monitoring creation and update and other AWS services.
  • Implementing and developing solutions enabling Development and Operations teams to build, deploy, monitor and test applications and environments
  • Installing, configuring and maintaining Continuous Integration, Automation and Configuration
  • Developed Puppet Manifest files and custom puppet modules to deploy automated tasks to many servers at once custom puppet modules and for managing the full application stack Integrate DevOps into Release Management.
  • Assure DevOps scales universally for hosted, customer on premise, and cloud-based strategies.
  • Worked with third-parties for integration of DevOps practices.
  • Continually innovate and reduce technical debt.
  • Providing the right direction to use the DevOps tools like Jenkins (release), Configuration (Ansible and Puppet Manager), Zookeeper (Orchestration process) & AWS and Docker for Monitor and Virtualization.
  • Technically helped the team on mobile device testing using APPIUM and Robotium tools.
  • Created Virtual Mongo DB instances in the cloud to test the micro services in the VM’s.
  • Implemented the Quality Audit to verify the check list whether we met the QMS standards and procedures.
  • Successfully execute all releases and co-ordinate the Go-Live activities including the execution of the deployment plans and checklists
  • Assure successful releases from Development, Test, Staging and Integration to Production
  • Following the innovative resource utilization methods to increase the productivity by minimizing the stress and work load.
  • Providing the technical support on RAN related areas in the Confidential LAB.

Confidential

Program Manager

Responsibilities:

  • Involving business meetings to get understand the new scope for QA effort.
  • Actively participating in all phases of SDLC and STLC to know the progress at each phase of the cycles.
  • Preparing QA overall estimations & intake processes.
  • Effectively communicated with Consumer Journey mapping tool MS Visio on the ecosystem and mapped different stakeholders and shown the relationships between them.
  • Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility.
  • Providing required training sessions to the team on Agile/Scrum principles and techniques.
  • Facilitating all scrum ceremonies like grooming, sprint planning, retrospectives, daily stand-ups, etc.
  • Ratifying change and continuous improvement increasing the productivity of Scrum teams with quality of deliverables.
  • Manage the lifecycle of code development, from ideation to sprints to deployment
  • Ensured consistent application of scrum methodologies across the enterprise solution.
  • Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
  • Taking Owner ship for Release Management process at QA stand point.
  • Preparing release delivery milestones and planning activities.
  • Involving as a Test Environment Owner to set up the Test Bed.
  • Creating Master Test plan, SIT Test Plan & test approaches.
  • Prepared and shared UAT test plan with UAT team.
  • Provided continuous support to UAT team during UAT Phase.
  • Involved technically in IDM 11g upgrade and implemented successfully OAM/OVD, OES/ESS & OIM 11g upgrades.
  • Technically involved in the migration from legacy to Oracle Cloud during the SAP replacement project.
  • Successfully implemented the Siebel infrastructure on Azure cloud while replacing it with SAP.
  • Monitoring & Controlling the E2E testing & configuration for all Oracle Identity Management systems in U1.0 & U2.0 on AWS Could.
  • Created and provided the Test data across the organization as part of TDM team in Enterprise Data management system using OID tools.
  • Expertized in mobile device testing using APPIUM automation tool.
  • Involved in the retail billing and operations to resolve the customer billing dispute operations.
  • Provide leadership and direction to the billing operations team
  • Design, implement, and enforce consistent billing processes and procedures
  • Maintain the accuracy and integrity of the billing system
  • Validated the Test environment before hand-over to the QA.
  • SME for Identity Management System & SAP CRM/HANA.
  • Involved and provided the technical support on SAP EAM integration with Vesta devices.
  • Validating the critical Business process by taking self-care like Credit card fraud management / online transactions.
  • Involving in completing the purchase orders using POS.
  • Involved in E2E testing for Wholesale & Retail from Order to Cash.
  • Involved in E2E testing for Payments using diffident payment methods like EMV/Vesta/ CPM at Jypament system.
  • Involving in test data creation using Selenium automation team.
  • Developed & implemented BDD approach with Cucumber using Selenium tool. Was used Maven repository to store the developed script and data files for wider audience use in the organization.
  • Involved in Partner Integration system with globally distributed teams.
  • Conducting Defect triage meetings.
  • Used exiting Robot automation framework for Regression and environment shakeout testing initially later moved to Selenium.
  • Involving in testing for critical areas of SAP HR, Workday, AD (Oracle Active Directory) & OIM, CRM, SAP HANA), Siebel CRM & SFDC.
  • Performed regression and Sanity testing on SAP CRM and Care application using Worksoft certify automation tool.
  • Developed test automation scripts to test the product on multiple Mobile devices and iPad/ tablets.
  • Taking care of AD configuration & SAP Hana Studio configuration set up.
  • Taking care & executing High Visible business scenarios by myself.
  • Conducting On/Offshore hand off meetings.
  • Worked on HPQC & SAP MM Master Data, Purchase Requisition, PR Workflow, Sourcing, Purchase Order/Auto PO, PO Workflow, Goods Receipt, Invoicing & stock transfer.
  • Given presentations to the Business Users on the test strategy (how to test) on the new architecture.
  • Conducted workshops on Testing methods and functionalities with UAT & Business team.
  • Prepared and shared test execution process documents and results.
  • Worked closely with the development team during Designing, Development Phase & participated in Unit Testing.

Confidential

Migration Project Manager, Sunnyvale, CA

Responsibilities:

  • Involved in all meetings with business teams to identify the critical requirements for the phase-1 Migration.
  • Created the Visualization reports of Legacy to data using MS Power BI to estimate the cost and time.
  • Involved in entire STLC and DLC to know the progress and unblock the testing from road blockers throughout the STLC.
  • Given presentation to the clients on our test strategy & transformation on SingleView Billing System to implement the $2Billion dolor migration project.
  • Successfully performed E2E integration between Siebel CRM to SingleView Billing system.
  • Ensure that customers receive accurate and timely invoices
  • Provide leadership and direction to the billing operations team
  • Design, implement, and enforce consistent billing processes and procedures
  • Maintain the accuracy and integrity of the billing system
  • Respond to customer billing inquiries.
  • Resolve billing issues like Billing disputes and Collection.
  • Oversee the timely completion of month-end close activities related to billing
  • Identify and implement changes that increase productivity, reduce errors, and strengthen internal controls
  • Develop cost effective payment solutions
  • Implement quality assurance measures that reduce billing errors.
  • Document billing procedures and controls.
  • Collaborate with other departments to develop billing solutions for new business activities.
  • Prepared operational reports and analyses using the Power BI tool and published using the Power BI Service.
  • Perform other duties as assigned
  • Organized and aligned with the sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos, and other Scrum-related meetings.
  • Trained the offshore and onshore team to create clear and concise epics/stories.
  • Facilitated Scrum of Scrum for offshore teams in India.
  • Evangelized the benefits of Scrum to ensure its smooth adoption
  • Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools, and best practices.
  • Prepared estimations for QA effort.
  • Prepared Master Test Plan & SIT test plan.
  • Extensively involved in E2E testing from Quote to Cash.
  • SME for Singl.eView billing system in Testing area.
  • Reporting to Program Director and project manager on billing progress.
  • Involved in defining and implementing the QMS standards and policies.
  • Involved in Test data creation for E2E testing to test the critical business flows & process as per EDM standards.
  • Designed and implemented Rational Robot frame for UI and API automation testing on Salesforce and Siebel applications.
  • Prepared High Level Test scenarios & Test Cases
  • Defined the Single View billing flows for rating & normalization.
  • Defined new invoicing method for non-telecom billing products.
  • Defined the Single View billing flows for rating & normalization.
  • Developed automated Regression tests scripts for FICO, MM & SD
  • Defined new invoicing method for non-telecom billing products.
  • Worked on integration of Major applications like Workday, Siebel CRM, SFDC, UCM Tibco, SingleView.
  • Co-ordinated with UAT business to provide the support in their execution.
  • Conducted onshore/Offshore Hand-off meetings.

Confidential

Test Manager

Responsibilities:

  • Involved in all meetings with business teams as per the SDLC meeting scheduled by PM.
  • Involved in all stages of STLC and prepared test strategies as per defined schedule.
  • Given presentation to the clients on our test strategy & transformation.
  • Extensively used Confidential Journey designer tool to set the common marketing goals and prioritization with collaboration.
  • Effectively Implemented the program using consumer mapping tools for supply chain and e-commerce domain.
  • Involved in the creation of Dashboards and reports using Micro soft Power BI visualization tool for effective reporting.
  • Implemented & Involved in multiple projects net worth of $45M to $4Billions in South Africa and Australia.
  • SME for Telecom Billing systems like BRM, EBS, Singl.eView, ICOM, EPPIX & SAMSON.
  • Extensively worked on the SingleView and BRM billing & operation systems.
  • Experienced with Bill runs and rating/ normalization & invoicing and GL posting for telecom and Pharma billing domains.
  • SME and Leading the project for SAP CRM, MM and MI & MES architecture.
  • Implemented the SAP MII & ME E2E project for Optic fiber cable manufacturing client.
  • Involved during the Commissioning & Integration of the network elements (HUAWEI) of 3G lab.
  • Debugging of issues during the first call of the network from RNC and Core network side.
  • MSC configuration fault brought to notice due to which call was not proceeding and got it resolved through vendor.
  • Involved in Test Automation implementation using various automation tools like Confidential RQM, Clear Quest, & Selenium.
  • HLR (Apertio) Configuration and SIM configuration done for all security related algorithms and subscription parameters carried out.
  • SGSN, GGSN and HLR configuration definition (APN and GPRS profile configuration) done for PS call.
  • Defined new test strategy for this client & presented with them.
  • Developed Automation frameworks from the scratch and also update existing frameworks using Selenium RC, webdirver and QTP.
  • Involved in E2E testing to test the critical business flows & process.
  • Prepared Master Test Plan & SIT test plan.
  • Prepared High Level Test scenarios & Test cases.
  • Involved in Test execution.
  • Involved in critical business scenarios testing for capital & investment banking along with Credit card fraud management.
  • Conducted Daily Defect Meetings with Dev & SA teams.
  • Daily defect triage meetings by following agile method.
  • Daily stand up sprint meetings with the teams.

Confidential

QA/UAT Lead Manager

Responsibilities:

  • Participated in JAD Sessions to understand the design solution for the new product.
  • Participated in requirement analysis meetings.
  • SME for Telecom Billing systems like Eppix and Singl.eView.
  • Played a key role in migrating the Eppix billing system to Singl.eView Billing system.
  • Trained the team members with the knowledge gained from the meetings with business.
  • Designed Test Plan/Strategy.
  • Involved in developing the automation framework from the scratch using Soap UI and Rational Robot.
  • Introduced new testing approach to reduce the stress on the employees.
  • Identified the appropriated test approaches to test the new feature.
  • Prepared Test Scenarios based on the UC documents.
  • Prepared the High-Level Test Cases to help the team members.
  • Reviewed the test cases.
  • Reported Status on Daily/Weekly/Monthly basis by following organizational hierarchy.
  • Conducted Daily defect status meetings with related teams.

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